Daycare Record Child care inspection records

Carters Open Arms · Brookhaven

601 Upland Ave, Brookhaven, PA 19015 · Delaware County
1 complaint investigation found violations Keystone STAR 1

Carters Open Arms is a certified child care center in Brookhaven, PA, with capacity for 89 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 5 times and confirmed violations in 1 complaint investigation. The state cited 27 violations, 3 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (10 of 27). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is #4 of 6 centers in Brookhaven and has more citations per inspection than 62% of Pennsylvania certified centers.

Inspection record

More citations than 62% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
#4 of 6 centers in Brookhaven
3 Core-safety citations
24 Other citations
5 Inspections
1 Complaint investigations that found violations
27 citations from 6 state visits since Aug 16, 2021 · none in the last 12 months · last inspected Oct 8, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Oct 8, 2025 · Inspection · citation found Aug 8, 2024 · Inspection · citation found Oct 12, 2023 · Inspection · citation found Oct 2, 2023 · Report/investigation · citation found Sep 14, 2023 · Inspection · citation found Sep 26, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 10
Records & paperwork 8
Health & medication 5
Background checks 1
Sleep safety 1
Supervision 1
Emergency preparedness 1

Citations, newest first

Core safety Oct 8, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the renewal inspection on 10/8/2025, the file for staff #1 was viewed and did not contain out of state clearances for the state of New Jersey. Furthermore, on 10/8/25 @9:35AM staff #1 was observed in the Lil Turtles Room working alone with children and was not in the vicinity of another permanent employee. (Hire Date see code sheet)
Center’s plan of correction (implemented, Nov 12, 2025): “The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Staff person #1 must be removed from a childcare position by the close of business on 10/8/2025.”
Citation Oct 8, 2025 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the renewal inspection on 10/8/2025, it was observed that in the Lil Bears room there was paint chipping on the blue wall on the left.
Center’s plan of correction (implemented, Nov 12, 2025): “Will repaint where necessary.”
Citation Oct 8, 2025 Inspection Building & playground safety
Stairs, exits, etc. unobstructed 55 Pa. Code §3270.91(a)
During the renewal inspection on 10/8/2025, it was observed that a vacuum cleaner was obstructing the back exit.
Center’s plan of correction (implemented, Nov 12, 2025): “Will remove the vacuum cleaner and put it away in a closet.”
Citation Oct 8, 2025 Inspection Building & playground safety
Clean, good repair, proper size 55 Pa. Code §3270.104(a)
During the renewal inspection on 10/8/2025, it was observed that a bookcase in the Lil Turtles room was not attached to the wall and was a tipping hazard.
Center’s plan of correction (implemented, Nov 12, 2025): “Will move the bookcase out of the room or will bolt it to the wall.”
Citation Aug 8, 2024 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the renewal inspection on 8/8/2024, Certification Representative observed there was peeling paint on the walls in the following rooms: School Age Room A, Caterpillar Room right wall bottom, the doorway, and the Cubs Room on the left wall. In the first room on the left side there was a hole in the plaster around the thermostat.
Center’s plan of correction (implemented, Aug 13, 2024): “Will repaint where necessary, and will fix the plaster around the thermostat.”
Citation Aug 8, 2024 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
During the renewal inspection on 8/8/2024, Certification Representative observed cubbies were not secure to the wall in the School Age A room, the Panda room, and the Caterpillars room, This is a tipping hazard. Also, the surface laminate on the tables in the School Age A room, and the Cubs room was wearing through to the particle board in several spots.
Center’s plan of correction (implemented, Oct 7, 2024): “Will secure the cubbies to the wall, and will cover the tables with tablecloths.”
Citation Aug 8, 2024 Inspection Health & medication
Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(2)/3270.182(1)
During renewal inspection on 8/12/2024, the files for child #1, and #3 were reviewed and the files did not contain an updated health report within a 12-month period. The last health assessment for child #1 was dated 6/10/19, child #3 was dated 4/17/23.
Center’s plan of correction (implemented, Oct 7, 2024): “Will have parents get a new health assessment completed with a medical professional and update the child's file.”
Citation Aug 8, 2024 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
During the renewal inspection on 8/8/2024, Certification Representative reviewed the file for staff person #1 and there was not a current Health Assessment dated within the last 24 months. The previous Health Assessment was dated 5/13/22.
Center’s plan of correction (implemented, Oct 7, 2024): “Will have staff #1 get a new Health Assessment completed by a medical professional.”
Citation Aug 8, 2024 Inspection Records & paperwork
Admission date/Application, admission, withdrawal dates 55 Pa. Code §3270.123(a)(6)/3270.182(2)
During the renewal inspection on 8/8/2024, Certification Representative viewed the file for child #2, and the admission date was not specified on the agreement.
Center’s plan of correction (implemented, Oct 7, 2024): “Will updated the child's file by adding an admission date to the record.”
Citation Aug 8, 2024 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
During the renewal inspection on 8/8/2024, Certification Representative viewed the file for child #3 and there was no physician's name, address, and phone number on the emergency contact form.
Center’s plan of correction (implemented, Oct 7, 2024): “Will have the parent provide the information and maintain it in the file.”
Show 17 older citations
Citation Aug 8, 2024 Inspection Records & paperwork
Written consent/Consent for emergency medical care required prior to admission 55 Pa. Code §3270.124(b)(4)/3270.182(3)
During the renewal inspection on 8/8/2024, Certification Representative viewed the file for child #2, and #3 and it did not contain signed parental consent for the facility to administer emergency medical care for the child.
Center’s plan of correction (implemented, Oct 7, 2024): “Will have parent sign giving permission for facility to administer emergency medical care.”
Citation Aug 8, 2024 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
During the renewal inspection on 8/8/2024, Certification Representative viewed the file for child #1, and there was no insurance policy number. The file for child #3 did not have any health insurance coverage listed or policy number.
Center’s plan of correction (implemented, Oct 7, 2024): “Will have parent provide the insurance information for each child.”
Citation Aug 8, 2024 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
During the renewal inspection on 8/12/2024, the child files for child #1, #2, and #3 were reviewed and the Emergency Contact Form and the financial agreement were not update in a 6-month period. The forms for child #1 were dated 9/29/22, for child #2 the Emergency Contact Form was dated 9/3/21 and agreement dated 5/10/19, and child #3 the forms were dated 7/25/22.
Center’s plan of correction (implemented, Oct 7, 2024): “Will review the Emergency Contact Form and the Agreement with the parents and have them sign the updates.”
Citation Aug 8, 2024 Inspection Records & paperwork
Consent for administration of minor first-aid required prior to admission 55 Pa. Code §3270.182(5)
During the renewal inspection on 8/8/2024, Certification Representative viewed the file for child #2, and #3 and it did not contain signed parental consent for the facility to administer minor first aid care for the child.
Center’s plan of correction (implemented, Oct 7, 2024): “Will have each parent sign giving permission for facility to administer minor first aid.”
Citation Aug 8, 2024 Inspection Records & paperwork
Signed parental consent for transportation, walking excursions, swimming and wading 55 Pa. Code §3270.182(6)
During the renewal inspection on 8/8/2024, Certification Representative viewed the file for child #2, and the Emergency Contact Form did not contain signed parental consent or transportation, walking excursions, swimming and wading.
Center’s plan of correction (implemented, Oct 7, 2024): “Will have parent sign giving permission for facility to provide transportation, walking excursions, swimming and wading.”
Core safety Oct 12, 2023 Inspection Sleep safety
Infant sleep position 55 Pa. Code §3270.119
During the unannounced monitoring dated 10/12/2023, certification representative observed an infant child asleep in a bouncy chair instead of a nearby crib. The sleeping position of the child was not the position recommended by the American Academy of Pediatrics.
Center’s plan of correction (implemented, Oct 12, 2023): “Child was picked up and placed into a nearby crib.”
Core safety Oct 2, 2023 Complaint investigation Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
During the onsite complaint investigation dated 10/12/2023, certification representative observed that staff person #1 was lying on a mat in infant room, covered with a blanket and asleep while there were 3 infants in the room that were unsupervised.
Center’s plan of correction (implemented, Nov 8, 2023): “Will write up staff member who was not supervising the children, and put staff on a 90-day probationary period. Also, all staff at facility will receive training on supervision and safe sleep child-care procedures. Would like all staff to receive in person supervision training.”
Citation Sep 14, 2023 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During the renewal inspection dated 9/14/2023, certification representative observed that there was a closet in hallway that was unlocked and had toxics in it and they were accessible to the children, and in the infant room, there was hand sanitizer and disinfectant near the changing table and it was accessible to the children.
Center’s plan of correction (implemented, Oct 12, 2023): “On 9/14/2023 staff in infant room put toxics high on a shelf and provider will keep the hallway closet locked.”
Citation Sep 14, 2023 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the renewal inspection dated 9/14/2023, certification representative observed chipped paint and plaster in rm next to crayon room, 2nd room on right, 2nd rm to left of front desk, bathroom toilet, purple room, and rm next to purple room on right.
Center’s plan of correction (implemented, Oct 12, 2023): “Will have contractor fix and repair all chipped paint and plaster.”
Citation Sep 14, 2023 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
During the renewal inspection dated 9/14/2023, certification representative observed a child's resting mat that had broken open on all sides and the styrofoam inside was coming out of mat.
Center’s plan of correction (implemented, Sep 14, 2023): “Will exchange the mat for another one that is in good repair.”
Citation Sep 14, 2023 Inspection Health & medication
Completed or signed by physician, PA, or CRNP 55 Pa. Code §3270.131(c)
During the renewal inspection dated 9/14/2023, certification representative observed that the file for child #1 had a health report that had no doctor signature on it.
Center’s plan of correction (implemented, Oct 12, 2023): “Will give form to parent at pick up and have parent get a doctor's signature on the form.”
Citation Sep 14, 2023 Inspection Health & medication
Physical examination/Health assessment, TB test 55 Pa. Code §3270.151(c)(1)/3270.192(3)
During the renewal inspection dated 9/14/2023, certification representative reviewed the file for staff person #1 and the most recent Health assessment was completed on 7/13/21 which is expired past the 24 month requirement.
Center’s plan of correction (implemented, Oct 12, 2023): “Staff person #1 will schedule a doctor's appointment to update the Health Assessment.”
Citation Sep 14, 2023 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
During the renewal inspection dated 9/14/2023, certification representative observed that emergency contact information was NOT present in a childcare space for children receiving care in the space.
Center’s plan of correction (implemented, Sep 14, 2023): “Staff put emergency contact forms in all classrooms with children in them.”
Citation Sep 26, 2022 Inspection Building & playground safety
Building Surfaces/No peeling paint or plaster 55 Pa. Code §3270.76/3270.77(a)
ON DATE OF INSPECTION THE FOLLOWING WERE OBSERVED: A BROKEN CRIB, DISREPAIRED NAP MATS AND PEELED DAMAGED PAINT ON THE WALLS AND DOOR PANELS. A CRIB IN THE INFANT/ YOUNG TODDLER ROOM WAS AGAINST A WALL WITH A LARGE HOLE, EXPOSING SHEET ROCK AND PLASTER. THE DESK/ CHAIR FURNITURE WERE IN DISREPAIR. LIGHT FIXTURES CONTAINED BLOWN-OUT BULBS. WOOD-LIKE FLOOR PANELS WERE IN DISREPAIR, AREA RUGS AND FLOORING THROUGHOUT THE FACILITY WERE DIRTY.
Center’s plan of correction (implemented, Dec 2, 2022): “All damaged furniture including desks, chairs, rugs, cribs and rest equipment have been removed out of the facility. All area rugs have been replaced and light fixtures with blown out bulbs have been replaced with new lighting. Wood-like floor panels removed/ repaired, flooring throughout the…”
Citation Sep 26, 2022 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
ON DATE OF INSPECTION, INFANTS WERE SLEEPING IN CRIBS THAT WERE NOT LABELED FOR THEIR SPECIFIC USE. NAP MATS USED BY THE CHILDREN WERE IN DISREPAIR.
Center’s plan of correction (implemented, Dec 2, 2022): “The Director has ensured that all rest equipment and infant cribs are cleaned, labeled and in good condition with no tears or holes.”
Citation Sep 26, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(5)
AT RENEWAL THE FACILITY'S EMERGENCY PLAN DID NOT INCLUDE A POLICY FOR SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA.
Center’s plan of correction (implemented, Dec 2, 2022): “The facility has created an emergency plan policy for shaken baby syndrome and abusive head trauma that provides accommodations for infants, toddlers, children with disabilities and children with chronic medical conditions at all times.”
Citation Sep 26, 2022 Inspection Building & playground safety
Devices must be compliant 55 Pa. Code §3270.95(a)
ON DATE OF INSPECTION MULTILPLE SMOKE DETECTORS WERE OPERATIONALLY DISREPAIRED.
Center’s plan of correction (implemented, Dec 2, 2022): “The operator contacted the building owner (DGC) to inform them of the fire detection devices/ smoke detectors being in-operable. The provider (LE) will ensure that the owner is notified, and the repairs or replacement devices are operable immediately.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Oct 2, 2023 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $70.00 $60.00
Infant (6 Weeks-12 mos.) $70.00 $60.00
Young Toddler (13-24 mos.) $70.00 $60.00
Older Toddler (25-36 mos.) $70.00 $60.00
Preschool (37 mos.- Entering K) $70.00 $60.00
Young School-Age (K-3rd gr.) $55.00 $50.00
Older School-Age (4th gr.-15 yrs.) $55.00 $50.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 89 children
Certificate status Regular (COMPASS: awaiting renewal)
Certificate dated through Oct 14, 2026 (renewal pending)
Keystone STARS STAR 1
since Feb 3, 2020 · what STARS means
Operator Cadeshia Carter Burton
Hours Monday–Sunday 6:00 AM–11:59 PM How Pennsylvania centers’ hours compare
Phone (610) 874-0161
State certificate # CER-00247483
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Carters Open Arms had any serious violations?

Pennsylvania cited 3 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 8, 2025 (background checks): “During the renewal inspection on 10/8/2025, the file for staff #1 was viewed and did not contain out of state clearances for the state of New Jersey. Furthermore, on 10/8/25 @9:35AM staff #1 was observed in the Lil…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Carters Open Arms?

Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Carters Open Arms’s Keystone STARS rating?

STAR 1, effective Feb 3, 2020. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Carters Open Arms compare with other daycares in Brookhaven?

It is #4 of 6 centers in Brookhaven by topic-weighted citations per inspection, and has more citations per inspection than 62% of Pennsylvania certified centers with enough inspection history to compare.

When was Carters Open Arms last inspected?

Oct 8, 2025 (renewal). The state cited at least one violation during that visit.

How much does Carters Open Arms cost?

It reported full-time daily rates of $70.00 for newborn, $70.00 for infant, $70.00 for young toddler, $70.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Carters Open Arms?

The legal entity on its Pennsylvania certificate is Cadeshia Carter Burton.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.