Chatterbox Daycare Center Phase II LLC

13049 Frankstown Rd, Pittsburgh, PA 15235 · Allegheny County

2 core-safety citations in last 12 months Keystone STAR 1

Chatterbox Daycare Center Phase II LLC is a certified child care center in Pittsburgh, PA, with capacity for 40 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 3 times. The state cited 8 violations, 2 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). All 8 came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #30 of 251 centers in Pittsburgh and has fewer citations per inspection than 64% of Pennsylvania certified centers.

Inspection record

Fewer citations than 64% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical

Tied for #30 of 251 centers in Pittsburgh

2 Core-safety citations

6 Other citations

3 Inspections

0 Complaint investigations that found violations

8 citations from 3 state visits since Aug 16, 2021 · 8 in the last 12 months · last inspected Apr 24, 2026

Every state visit

Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 2

Training & qualifications 2

Background checks 1

Emergency preparedness 1

Health & medication 1

Supervision 1

Citations, newest first

Core safety Apr 24, 2026 Inspection Background checks

Comply with CPSL 55 Pa. Code §3270.32(a)

The current NSOR certificate for staff #1 is dated 3/3/25, which is more than 60 months after the previous NSOR certificate that is dated 2/25/20. The current DHS FBI clearance for staff #4 is dated 3/23/26, which is more than 60 months after the previous clearance that is dated 11/21/20. The current NSOR certificate for staff #5 is dated 3/4/25, which is more than 60 months after the previous certificate that is dated 2/26/20. The current NSOR certificate for staff #6 is dated 3/23/26, which is more than 60 months after the previous certificate that is dated 2/13/20. The current NSOR clearance for staff #2 is dated 9/2/20, which is more than 60 months ago. Staff #3 does not have a Child Abuse clearance on file.

Center’s plan of correction (implemented, May 26, 2026): “Staff #1 has a current NSOR certificate. Staff #4 has a current DHS FBI clearance. Staff #5 and #6 have current NSOR certificates. Staff #2 has an updated NSOR certificate. Staff #3 has a new Child Abuse Clearance.”

Citation Apr 24, 2026 Inspection Emergency preparedness

Training regarding plan 55 Pa. Code §3270.27(c)

The current emergency plan training for staff #7 is dated 6/2024, which is more than one year ago.

Center’s plan of correction (implemented, May 26, 2026): “Staff #7 is a seasonal employee and will have updated emergency plan training before returning to work for the summer.”

Citation Apr 24, 2026 Inspection Building & playground safety

Building Surfaces 55 Pa. Code §3270.76

The toilet in the bathroom between the school-age space and indoor play space had an exposed bolt on the right side.

Center’s plan of correction (implemented, May 26, 2026): “Toilet bolt that was exposed was covered at the time of the renewal inspection.”

Citation Apr 24, 2026 Inspection Health & medication

12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)

The current health assessment for staff #7 is dated 5/16/25, which is more than 24 months after the previous health assessment that is dated 3/6/23.

Center’s plan of correction (implemented, May 26, 2026): “Staff #7 has a current health assessment on file.”

Citation Apr 24, 2026 Inspection Training & qualifications

Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)

The current fire safety training for staff #7 is dated 7/13/24, which is more than one year ago. The current fire safety training for staff #6 is 2/26/25, which is more than one year ago.

Center’s plan of correction (implemented, May 26, 2026): “Staff #6 has obtained current fire safety training. Staff #7 is a seasonal staff person and will complete fire safety training before returning to work this summer.”

Citation Apr 24, 2026 Inspection Training & qualifications

Staff evaluations 55 Pa. Code §3270.34(a)(6)

The current annual evaluation for staff #7 is dated 6/2024, which is more than one year ago.

Center’s plan of correction (implemented, May 26, 2026): “An annual evaluation for staff #7 will be completed and placed in their file.”

Core safety Feb 13, 2026 Inspection Supervision

Supervised at all times 55 Pa. Code §3270.113(a)

During a diaper change, a young toddler rolled off the diapering table as staff person #1 was preparing items needed to properly clean the child. Staff person #1 grabbed the child by the thighs as the child fell off of the changing table to prevent the child's head from hitting the floor. This resulted in marks being left on the child's thighs.

Center’s plan of correction (implemented, Jun 1, 2026): “1. Children on the facility premises and on facility excursions off the premises we will ensure are supervised by a staff person at all times. Date of correction: 2/13/26; Implemented 2/20/26. 2. All facility persons will complete the PA Required Health and Safety for Centers-Group Child Care Part…”

Citation Jan 30, 2026 Inspection Building & playground safety

Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)

Documentation of the proof-of-purchase for the interconnected fire-detection system was not present.

Center’s plan of correction (implemented, Feb 4, 2026): “Fire-detection attestation form has been completed as there is no proof-of-purchase documentation for the interconnected fire-detection system.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

About this center

Capacity 40 children

Certificate status Regular

Certificate valid through Jun 1, 2027

Keystone STARS STAR 1
since Sep 1, 2023 · what STARS means

Operator Chatterbox Daycare Center Phase II LLC

Phone —

State certificate # CER-00258985

Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Chatterbox Daycare Center Phase II LLC had any serious violations?

Pennsylvania cited 2 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Apr 24, 2026 (background checks): “The current NSOR certificate for staff #1 is dated 3/3/25, which is more than 60 months after the previous NSOR certificate that is dated 2/25/20. The current DHS FBI clearance for staff #4 is dated 3/23/26, which is…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Chatterbox Daycare Center Phase II LLC?

Pennsylvania lists no complaint investigation that found a violation at Chatterbox Daycare Center Phase II LLC since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Chatterbox Daycare Center Phase II LLC’s Keystone STARS rating?

STAR 1, effective Sep 1, 2023. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Chatterbox Daycare Center Phase II LLC compare with other daycares in Pittsburgh?

It is tied for #30 of 251 centers in Pittsburgh by topic-weighted citations per inspection, and has fewer citations per inspection than 64% of Pennsylvania certified centers with enough inspection history to compare.

When was Chatterbox Daycare Center Phase II LLC last inspected?

Apr 24, 2026 (renewal). The state cited at least one violation during that visit.

Who runs Chatterbox Daycare Center Phase II LLC?

The legal entity on its Pennsylvania certificate is Chatterbox Daycare Center Phase II LLC.

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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.