Daycare Record Child care inspection records

Cynthia Francks Childcare

12134 Frankstown Rd, Pittsburgh, PA 15235 · Allegheny County
3 complaint investigations found violations Keystone STAR 3

Cynthia Francks Childcare is a certified child care center in Pittsburgh, PA, with capacity for 82 children. It holds a Keystone STAR 3 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 3 complaint investigations. The state cited 47 violations, 8 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (17 of 47). 10 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #108 of 251 centers in Pittsburgh and has more citations per inspection than 78% of Pennsylvania certified centers.

Inspection record

More citations than 78% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
Tied for #108 of 251 centers in Pittsburgh
8 Core-safety citations
39 Other citations
7 Inspections
3 Complaint investigations that found violations
47 citations from 10 state visits since Aug 16, 2021 · 10 in the last 12 months · last inspected Jan 13, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Jan 13, 2026 · Inspection · citation found Jan 27, 2025 · Inspection · citation found Apr 11, 2024 · Report/investigation · citation found Feb 16, 2024 · Report/investigation · citation found Feb 16, 2024 · Inspection · citation found Jan 25, 2024 · Inspection · citation found Dec 22, 2023 · Report/investigation · citation found May 8, 2023 · Inspection · citation found Jan 27, 2023 · Inspection · citation found Jan 5, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 17
Health & medication 9
Records & paperwork 7
Food & feeding 3
Background checks 3
Staff ratios 2
Caregiver conduct 2
Other standards 1
Supervision 1
Training & qualifications 1
Emergency preparedness 1

Citations, newest first

Citation Jan 13, 2026 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
There was an uncovered outlet in the pre-k room by the closet accessible to children 5 years of age or younger.
Center’s plan of correction (implemented, Feb 6, 2026): “An outlet cover was placed in the outlet in the pre-k room.”
Citation Jan 13, 2026 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
There was a sanitizer bottles accessible to children in the OT room accessible to children, labeled "Keep out of reach of children". There was a Febreze bottle in the staff bathroom accessible to children labeled "Keep out of reach of children". There was a Lysol bottle in the pre-k room accessible to children labeled "Keep out of reach of children". There was a backpack in the YT room cubbies that contained a Butt Paste, an Aveeno Balm and a Kids Probiotic accessible to children labeled "Keep out of reach of children".
Center’s plan of correction (implemented, Feb 6, 2026): “The sanitizer bottle in the OT room was locked up. The febreeze bottle was removed and a child proof ock was placed on the bathroom cupboard. The lysol bottle in the pre-k room was locked up. The Butt Paste, Aveeno Balm, and Kids probiotic were removed from the bag and locked up.”
Citation Jan 13, 2026 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
The first-aid kit in room # 12 lacked sterile gauze pads.
Center’s plan of correction (implemented, Feb 6, 2026): “Gauze pads were placed in the first aid kit.”
Citation Jan 13, 2026 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
There were sharp exposed fence wires in the playground.
Center’s plan of correction (implemented, Mar 6, 2026): “Liquid silicon will be applied to all exposed sharp fence wires.”
Citation Jan 13, 2026 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
There was peeling paint on the playground fence poles.
Center’s plan of correction (implemented, Mar 6, 2026): “The poles on the playground fence will either be replaced or painted.”
Citation Jan 13, 2026 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
There were a cracked plastic bin and a broken puppet with exposed foam in the SA room. There was a broken toy chain saw, two cracked plastic lids and a broken puppet with exposed foam in the PK room. There were two cracked orange cones, 3 flower shaped boards with sharp zip ties edges, broken plastic ladybug and a broken white handle on the playground play tree.
Center’s plan of correction (implemented, Feb 6, 2026): “The plastic bin and puppet were disposed of in the SA room. The broken chain saw, cracked lids, and puppet were disposed of from the pre-k counts room. The two orange cones were disposed of. Three flower shaped boards were removed. The Lady bug and white handle were removed.”
Citation Jan 13, 2026 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
The PS cots were not labeled for the use of a specific child and used only by the specified child.
Center’s plan of correction (implemented, Feb 6, 2026): “All PS cots were labeled with each child's name.”
Citation Jan 13, 2026 Inspection Food & feeding
Refrigerator 55 Pa. Code §3270.107
The infant room refrigerator thermometer was reading 54 degrees.
Center’s plan of correction (implemented, Feb 6, 2026): “The temperature in the refrigerator was changed to maintain a temperature below 45 degrees.”
Citation Jan 13, 2026 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
Staff # 1 kept a soiled diaper on the changing table until she was done with the diaper change, instead of discarding it immediately into a plastic-lined, hands-free covered can.
Center’s plan of correction (implemented, Feb 6, 2026): “The soiled diaper was placed in the garbage can. Staff was trained again on the propere diapering procedures.”
Citation Jan 13, 2026 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
The file for child #1 lacked the address of the individual designated by the parent to whom the child may be released on the emergency contact form.
Center’s plan of correction (implemented, Feb 12, 2026): “An address was obtained and added to the child's emergency contact.”
Show 37 older citations
Citation Jan 27, 2025 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
There was a Sanitizer, an equate Daily Moisturizer lotion and Fresh Cream Body lotion label " Keep out of reach of children" in the lower unlocked metal cabinet in the preschool room accessible to children. There was a GOOGONE label " Keep out of reach of children" in the lower unlocked metal cabinet in the OT room accessible to children. There was a Coppertone sunscreen and a Tylenol label " Keep out of reach of children" in the OT room cubbies accessible to children.
Center’s plan of correction (implemented, Feb 4, 2025): “Both cabinets were locked. The sunscreen and tylenol were removed from the childs cubbie.”
Citation Jan 27, 2025 Inspection Building & playground safety
Original container 55 Pa. Code §3270.66(b)
Ther was an unlabeled water bottle with yellow liquid in the stroller that was parked on the hallway.
Center’s plan of correction (implemented, Feb 4, 2025): “The unlabeled bottle of cleaner was removed from the hallway.”
Citation Jan 27, 2025 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
The first-Aid kit in the preschool room lacked soap and tape.
Center’s plan of correction (implemented, Feb 4, 2025): “Tape and soap were added to the first -aid kit in the preschool room.”
Citation Jan 27, 2025 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
There was a cracked bin in the YT room. There were 2 cracked bins in the preschool room. There was a broken tricycle in the playground. The red stroller floor is damage.
Center’s plan of correction (implemented, Feb 4, 2025): “The cracked bins in the yt and preschool rooms were discarded. The broken tricycle and the red stroller were disposed of.”
Citation Jan 27, 2025 Inspection Health & medication
2 feet apart 55 Pa. Code §3270.106(f)
There were 2 cots in the YT that did not have at least 2 feet of space required on three sides of a cot.
Center’s plan of correction (implemented, Feb 4, 2025): “The cots were mover to have 2 feet of space on all three sides.”
Citation Jan 27, 2025 Inspection Food & feeding
Refrigerator 55 Pa. Code §3270.107
The thermometer in the kitchen refrigerator is not operable.
Center’s plan of correction (implemented, Mar 7, 2025): “New thermometers were bought and placed in the refrigerators.”
Citation Jan 27, 2025 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
Staff # 3 did not wash the child's hands after diapering.
Center’s plan of correction (implemented, Feb 4, 2025): “A review of diapering procedures was gone over with the staff.”
Citation Jan 27, 2025 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
Staff # 3 kept a soiled diaper on the changing table until she was done with the diaper change, instead of discarding it immediately into a plastic-lined, hands-free covered can.
Center’s plan of correction (implemented, Feb 4, 2025): “Diapering procedures were discussed with the staff.”
Citation Jan 27, 2025 Inspection Health & medication
Health information 55 Pa. Code §3270.131(a)
The file for child # 1 contained a current health report dated 9/26/24 that was provided after 60. The child was in care longer than 60 days without initial health report.
Center’s plan of correction (implemented, Feb 4, 2025): “There is a current health report in the child's file.”
Citation Jan 27, 2025 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
The OT and the YT room lacked an emergency transportation plan.
Center’s plan of correction (implemented, Feb 4, 2025): “An emergency transportation plan was hung in the OT and YT rooms.”
Citation Apr 11, 2024 Complaint investigation Records & paperwork
Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file 55 Pa. Code §3270.182(7)
Per staff statements, Child #1 received an injury on 3/28/24. The incident report was completed the following day and placed in the child's classroom mailbox for Child #1's parent.
Center’s plan of correction (implemented, Aug 27, 2024): “An accident report was completed, given to the parent, with a copy placed in the child's file and the center file.”
Core safety Feb 16, 2024 Complaint investigation Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
Base on staff statements, staff have been out of ratio in the morning and end of day, when mixed age groups are combined.
Center’s plan of correction (implemented, Apr 30, 2024): “We are not our of ratio. We go by the lowest age group and have plenty of staff. Th state has been out every month and sometimes more than once of month since September 2023. This staff, IS, is the same person who made the complaint so of course she stated that we are overcount.”
Citation Feb 16, 2024 Complaint investigation Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
The sink by the changing table in the OT room is pulling off the wall.
Center’s plan of correction (implemented, Apr 30, 2024): “We replaced all of the sinks that were falling off the wall. We actually have staff documentation that the staff who made the compliant, IS, is actually the person who pulled the sink off the wall. We secured the sink immediately and had to order new vanity sinks so that couldn't keep happening.”
Citation Feb 16, 2024 Inspection Other standards
Outdoor Activity 55 Pa. Code §3270.114
Based on staff statement the children have not been taken outside daily.
Center’s plan of correction (implemented, Apr 30, 2024): “Children are taken outside daily. The staff in question, is the same staff that has been filing complaints since September 2023 and is finally no longer with us. I am not agreeing to any complaints that she is the staff making statements to the state. IS are her initials.”
Core safety Jan 25, 2024 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Staff person #1 was observed to be caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: PQAS first aid and CPR.
Center’s plan of correction (implemented, Feb 28, 2024): “Cynthia K. Franck's Child Care, will operate in conformity of all federal and DHS rules. All staff will have Pediatric first aide and peditaric cpr before starting employment or will be supervised by an AGS or above. The staff person no longer works at the child care.”
Core safety Jan 25, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Staff #1 was observed provided care for children alone without a valid FBI clearance on file. Staff #1 was a provisionally hired employee.
Center’s plan of correction (implemented, Feb 28, 2024): “This staff is no longer at the childcare. The new center director received additional training to know the difference between child care clearance and the Department of Education clearance.”
Core safety Jan 25, 2024 Inspection Staff ratios
Toddler and preschool children 55 Pa. Code §3270.55(a)
Observed staff #1 leave the Older Toddler room for a break at naptime when 8 older toddlers were in care but they were not all on their mats and sleeping at the time. More than one child was awake.
Center’s plan of correction (implemented, Feb 28, 2024): “Staff and new center director received training that if more than 1 child is awake that 2 workers must remain in the room.”
Citation Jan 25, 2024 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Staff person #2 has not completed the following required pre-service training within the designated time frame set by OCDEL (12/2022) (see LIS code sheet): health and safety update.
Center’s plan of correction (implemented, Feb 27, 2024): “Staff #2 completed the health & safety update. However, this staff is already only an aide so she is supervised at all times.”
Core safety Dec 22, 2023 Complaint investigation Caregiver conduct
No ridicule or threaten harm 55 Pa. Code §3270.113(c)
Based on staff statements, staff #1 raised her voice and yelled directly at a child on at least two occasions in December 2023.
Center’s plan of correction (implemented, Mar 25, 2024): “We were informed by a parents that she felt that the staff listed "yelled" at a child to get on their cot. Our staff handbook states that yelling is not acceptable. "Yelling" which is subjective get on your cot in no way singles out a child for ridicule, threatens harm to a child or a child's…”
Core safety Dec 22, 2023 Complaint investigation Caregiver conduct
No harsh language 55 Pa. Code §3270.113(d)
Based on staff statements, staff #1 raised her voice and yelled directly at a child on at least two occasions in December 2023.
Center’s plan of correction (implemented, Mar 25, 2024): “We were informed by a parents that she felt that the staff listed "yelled" at a child to get on their cot. Our staff handbook states that yelling is not acceptable. Yelling get on your cot is not using harsh, demeaning or abusive language in the presence of children. "Yelling" is subjective. The…”
Citation May 8, 2023 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
The Fire Detection Letter attesting to the operability of the Fire Detection System at the facility had not been updated in the previous year. The facility had not been testing the system every 30 days upon expiration of the letter.
Center’s plan of correction (implemented, May 16, 2023): “Before continuing to operate, we had a fire professional come out and test the system. Once the system was deemed to be operable by the fire professional, the facility remained open. In the future, an updated/current fire detection letter attesting to the operability of the fire system at the…”
Core safety Jan 27, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The file for staff person #1 did not contain documentation of being fingerprinted for an FBI clearance prior to date of hire (See IS CODE SHEET) required for provisional hiring under the CPSL. The FBI clearance is dated 9/9/22.
Center’s plan of correction (implemented, Mar 16, 2023): “Moving forward, the director will make sure that FBI Fingerprinting is completed prior to the start date.”
Core safety Jan 27, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The child abuse clearance on file for Staff person #1 was obtained for volunteer purposes, making it invalid (See LIS Code Sheet).
Center’s plan of correction (implemented, Mar 16, 2023): “The staff person #1 has applied for her new child abuse clearance. She has been removed from a child care position, pending the submission of her child abuse clearance.”
Citation Jan 27, 2023 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
The emergency plan on site does not include provisions regarding volunteer emergency preparedness training, required as of 7/1/22, as per Announcement C-22-04.
Center’s plan of correction (implemented, Mar 16, 2023): “Our site does not currently have any volunteers however, should that ever occur, the director will review and update the emergency plan on site to include provisions regarding volunteer emergency preparedness training. The corrected emergency plan will be sent to the Municipality of Penn Hills…”
Citation Jan 27, 2023 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
The ABC rug and the World Map rug in the preschool room was frayed and curled on the edges and corner, causing a tripping hazard.
Center’s plan of correction (implemented, Apr 11, 2023): “The rugs in question have been discarded.”
Citation Jan 27, 2023 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
There were 2 foam blocks in the young toddler room that had teeth marks in them.
Center’s plan of correction (implemented, Mar 16, 2023): “The foam blocks in the Young Toddler room have been removed from the room.”
Citation Jan 27, 2023 Inspection Health & medication
Immunization record/Dismissal policy 55 Pa. Code §3270.131(d)(5)/3270.131(e)(3)
The most recent influenza vaccination on file for Child #1, who is 5 years old, is dated 11/26/18, more than 1 year ago, as recommended annually for a child this age. The immunization record on file for Child #2, who is 4 years old, includes 0 of 1 recommended MMR immunizations recommended for a child this age by the ACIP; 0 of 1 Varicella immunizations recommended for a child this age by the ACIP; and 0 annual influenza vaccines recommended annually for a child this age by the ACIP. The immunization record on file for Child #3, who is 16 months old, includes 3 of 4 recommended Pneumococcal immunizations recommended for a child this age by the ACIP. The immunization record on file for Child #4, who is 15 months old, includes 0 Influenza immunizations recommended annually for a child this age by the ACIP.
Center’s plan of correction (implemented, Apr 11, 2023): “I have spoken to the parents of child #1 and child #4 and their parents have written out an exemption letter for the flu shot. With child #2, I have spoken with his foster parents and they are working on getting the immunizations for him. Child #3, I have spoken with the parents and they have an…”
Citation Jan 27, 2023 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
Staff were observed changing diapers in the young toddler room and not washing the child's hands following the diaper change.
Center’s plan of correction (implemented, Apr 11, 2023): “The staff were explained to about proper diaper changing policy and steps to follow after a diaper has been changed.”
Citation Jan 27, 2023 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
There were infant feeding bottles for 2 infants that were not labeled with the name of the child for whom they were intended.
Center’s plan of correction (implemented, Apr 11, 2023): “The bottles were labeled by the teacher with the child's first and last name.”
Citation Jan 27, 2023 Inspection Records & paperwork
Posted in group space 55 Pa. Code §3270.111(b)
There was no written daily activity schedule in the middle school-age room.
Center’s plan of correction (implemented, Apr 11, 2023): “A written daily activity schedule was made visible in the middle school age room.”
Citation Jan 27, 2023 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
The two most recent child service reports on file for Child #3 are dated 2/23/22 and 9/1/22, more than 6 months apart. The two most recent child service reports on file for Child #5 are dated 3/1/22 and 10/6/22, more than 6 months apart.
Center’s plan of correction (implemented, Mar 16, 2023): “For child #3 and child #5 a current CSR is on file.”
Citation Jan 27, 2023 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
The emergency contact form on file for Child #1 does not include the complete address for the child's pediatrician/source for medical care.
Center’s plan of correction (implemented, Mar 16, 2023): “The parent for child #1 updated the address on the Emergency Contact form for the child's physician to include the complete address which was adding the street number.”
Citation Jan 5, 2022 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
In the young toddler room, the cabinet under the changing table had multiple toxics labeled "Keep out of reach of children," and had the handle broken preventing the lock on the cabinet from keeping the cabinet closed, resulting in the toxics being accessible to children.
Center’s plan of correction (implemented, Mar 21, 2022): “The handle was removed and a proper lock has been installed on the changing table in the YT room which has toxins stored and labeled "keep out of reach of children".”
Citation Jan 5, 2022 Inspection Building & playground safety
Inaccessible to children 55 Pa. Code §3270.75(b)
In the young toddler room, the cabinet with the first-aid bag was unlocked resulting in the first-aid kit being accessible to children.
Center’s plan of correction (implemented, Feb 28, 2022): “The cabinet in the YT room that contained the first aid kit was immediately locked up.”
Citation Jan 5, 2022 Inspection Building & playground safety
Stairs, exits, etc. unobstructed 55 Pa. Code §3270.91(a)
The exit door to the front sidewalk in the young toddler room was unable to be opened, and the exit door to the front sidewalk in the older toddler room was sticking to the doorframe, obstructing the door from being opened.
Center’s plan of correction (implemented, Apr 14, 2022): “Monroeville Lock & Safe came to the center on 2/10/22. They were able to get the door opened in the OT room without it sticking. The door in the YT room needs a new cement threshold which can not be done until the weather breaks.”
Citation Jan 5, 2022 Inspection Health & medication
Written consent 55 Pa. Code §3270.133(6)
In the infant room, there was Infants' Tylenol for child #1 that lacked written parental consent for administration of the medication.
Center’s plan of correction (implemented, Mar 21, 2022): “The parent will complete and sign a consent for administration of medication.”
Citation Jan 5, 2022 Inspection Records & paperwork
Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)
The parent of each enrolled child was not provided with information on how to access the DHS child care regulations electronically.
Center’s plan of correction (implemented, Mar 1, 2022): “To provide the parent of each enrolled child with information on how to access the DHS child care regulations electronically and with instructions for contacting the appropriate regional child care office.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Apr 11, 2024 Complaint investigation
1 violation cited, listed under Citations.
Violation found Feb 16, 2024 Complaint investigation
2 violations cited, listed under Citations.
Violation found Dec 22, 2023 Complaint investigation
2 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $75.03 $58.79
Infant (6 Weeks-12 mos.) $75.03 $58.79
Young Toddler (13-24 mos.) $72.99 $55.63
Older Toddler (25-36 mos.) $71.74 $54.17
Preschool (37 mos.- Entering K) $64.27 $48.74
Young School-Age (K-3rd gr.) $57.87 $38.47
Older School-Age (4th gr.-15 yrs.) $57.87 $38.47

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 82 children
Certificate status Regular
Certificate valid through Apr 25, 2027
Keystone STARS STAR 3
since Oct 23, 2025 · what STARS means
Programs PA Pre-K Counts
Operator Cynthia K Francks Child Care INC
Hours Monday–Friday 6:30 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (412) 798-2600
State certificate # CER-00252698
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Cynthia Francks Childcare had any serious violations?

Pennsylvania cited 8 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Feb 16, 2024 (staff ratios): “Base on staff statements, staff have been out of ratio in the morning and end of day, when mixed age groups are combined.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Cynthia Francks Childcare?

Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Cynthia Francks Childcare’s Keystone STARS rating?

STAR 3, effective Oct 23, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Cynthia Francks Childcare compare with other daycares in Pittsburgh?

It is tied for #108 of 251 centers in Pittsburgh by topic-weighted citations per inspection, and has more citations per inspection than 78% of Pennsylvania certified centers with enough inspection history to compare.

When was Cynthia Francks Childcare last inspected?

Jan 13, 2026 (renewal). The state cited at least one violation during that visit.

How much does Cynthia Francks Childcare cost?

It reported full-time daily rates of $75.03 for newborn, $75.03 for infant, $72.99 for young toddler, $71.74 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Cynthia Francks Childcare?

The legal entity on its Pennsylvania certificate is Cynthia K Francks Child Care INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.