Daycare Record Child care inspection records

Child Steps INC

411 Brookline Blvd, Havertown, PA 19083 · Delaware County
3 complaint investigations found violations Keystone STAR 1

Child Steps INC is a certified child care center in Havertown, PA, with capacity for 192 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 3 complaint investigations. The state cited 80 violations, 6 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (41 of 80). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is #14 of 15 centers in Havertown and has more citations per inspection than 93% of Pennsylvania certified centers.

Inspection record

More citations than 93% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. Among the most cited
#14 of 15 centers in Havertown
6 Core-safety citations
74 Other citations
6 Inspections
3 Complaint investigations that found violations
80 citations from 12 state visits since Aug 16, 2021 · none in the last 12 months · last inspected Oct 15, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Oct 15, 2025 · Inspection · citation found Oct 23, 2024 · Inspection · citation found Sep 4, 2024 · Report/investigation · no citation Jan 23, 2024 · Report/investigation · citation found Nov 8, 2023 · Inspection · citation found Jul 19, 2023 · Report/investigation · no citation Jan 30, 2023 · Report/investigation · citation found Nov 8, 2022 · Inspection · citation found Jul 21, 2022 · Report/investigation · no citation Apr 28, 2022 · Inspection · citation found Apr 18, 2022 · Report/investigation · citation found Oct 25, 2021 · Inspection · no citation
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 41
Health & medication 11
Training & qualifications 9
Building & playground safety 6
Emergency preparedness 5
Background checks 4
Transportation 2
Supervision 1
Child protection 1

Citations, newest first

Core safety Oct 15, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During renewal inspection on October 15, 2025, the record of staff #2 did not contain a DHS FBI Clearance and the record of staff #5 did not contain Mandated Reporter training.
Center’s plan of correction (implemented, Nov 3, 2025): “Provider has obtained a current FBI clearance for staff #2. Staff #5 will complete Mandated Reporter training.”
Citation Oct 15, 2025 Inspection Building & playground safety
Toxic plants not permitted 55 Pa. Code §3270.66(d)
During renewal inspection on October 15, 2025, certification representative observed a Ti plant and a Croton plant in the Flamingoes room, both of which are toxic to children.
Center’s plan of correction (implemented, Oct 15, 2025): “Provider removed the plants from the child care space at the time of inspection.”
Citation Oct 15, 2025 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During renewal inspection on October 15, 2025, certification representative observed holes in the ceiling in the sparrows room, and stained/damaged ceiling tiles in the Cardinals, Blue Jays and Falcons rooms.
Center’s plan of correction (implemented, Nov 21, 2025): “Provider will have all areas repaired and ceiling tiles replaced.”
Citation Oct 15, 2025 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During renewal inspection on October 15, 2025, certification representative observed areas of chipped paint in the Sparrows, Hummingbirds, and Penguins rooms.
Center’s plan of correction (implemented, Nov 19, 2025): “Provider has painted all areas of chipped paint.”
Citation Oct 15, 2025 Inspection Health & medication
Toddler/preschool: updated health report every 12 months 55 Pa. Code §3270.131(b)(2)
During renewal inspection on October 15, 2025, the record of child #6 did not contain a health assessment within 12 months of previous health assessment.
Center’s plan of correction (implemented, Nov 19, 2025): “Provider has obtained an updated health assessment from the child's parent.”
Citation Oct 15, 2025 Inspection Health & medication
Completed or signed by physician, PA, or CRNP/Free from contagious/communicable disease 55 Pa. Code §3270.131(c)/3270.131(d)(7)
During renewal inspection on October 15, 2025, the health assessments of children #1 and 2 were not signed by the physician, and did not include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.
Center’s plan of correction (implemented, Nov 21, 2025): “Provider will obtain health reports that include the required information from the children's parents.”
Citation Oct 15, 2025 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
During renewal inspection on October 15, 2025, the record of staff #1 did not contain a health assessment.
Center’s plan of correction (implemented, Nov 3, 2025): “Staff #2 has obtained a health assessment.”
Citation Oct 15, 2025 Inspection Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During renewal inspection on October 15, 2025, the record of staff #1 did not contain documentation of completion of the Health and Safety update, the record of staff #2 did not contain documentation of completion of the Health and Safety trainings within 90 days, and the record of staff #3 contained only part 1 of the two-part Health and safety trainings.
Center’s plan of correction (implemented, Nov 3, 2025): “All staff have completed the require Health and Safety trainings.”
Citation Oct 15, 2025 Inspection Training & qualifications
HS/GED + 2 yrs/Transcript, diploma and letters 55 Pa. Code §3270.36(b)(5)/3270.192(2)(iv)
During renewal inspection on October 15, 2025, the record of staff #2 did not contain documentation of experience to qualify them as an AGS.
Center’s plan of correction (implemented, Nov 3, 2025): “Provider has obtained documentation of 2+ years experience for this staff.”
Citation Oct 15, 2025 Inspection Records & paperwork
Admission date 55 Pa. Code §3270.123(a)(6)
During renewal inspection on October 15, 2025, the agreements of children #5 and 9 did not specify the date of the child's admission.
Center’s plan of correction (implemented, Nov 19, 2025): “Provider has added this information to all children's agreements.”
Show 70 older citations
Citation Oct 15, 2025 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
During renewal inspection on October 15, 2025, the emergency contact information of children #4, 8 and 9 did not include the address of the individuals designated by the parent to whom a child may be released.
Center’s plan of correction (implemented, Nov 19, 2025): “Provider has obtained this information from the children's parents.”
Citation Oct 15, 2025 Inspection Records & paperwork
Dated signature affixed 55 Pa. Code §3270.181(d)
During renewal inspection on October 15, 2025, the agreements of children #1, 2, 3, 4, 6, 7, and 8 did not include the date of signature following review.
Center’s plan of correction (implemented, Nov 19, 2025): “Provider has obtained a dated signature from the children's parents.”
Citation Oct 15, 2025 Inspection Records & paperwork
Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission 55 Pa. Code §3270.182(3)/3270.182(5)
During renewal inspection on October 15, 2025, the emergency contact info of children #4, 5 and 8 did not contain signed parental consent for emergency medical care, and the emergency contact forms of children #5 and #8 did not contained signed parental consent for administration of minor first-aid procedures by facility staff. Both consents are required prior to admission.
Center’s plan of correction (implemented, Nov 19, 2025): “Provider has obtained the required consent signatures from the children's parents.”
Citation Oct 15, 2025 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During renewal inspection on October 15, 2025, the record of staff #2 contained only one written, nonfamily reference.
Center’s plan of correction (implemented, Nov 3, 2025): “Provider has obtained a second written reference for staff #2.”
Core safety Oct 23, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the renewal inspection staff #2, 11 did not have FBI clearance, staff #12 did not have criminal clearance, staff #9 did not have the NSOR certificate, staff #4, 5 and 11 did not have a disclosure on file.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will obtain the FBI clearance for staff #2 and 11, the Criminal clearance for staff #12, the NSOR certificate for staff #9 and the NSOR certificate for staff #4, 5 and 11.”
Citation Oct 23, 2024 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During the renewal inspection cert rep observed the emergency plan did not include the continuity of operations.
Center’s plan of correction (implemented, Nov 14, 2024): “Operator will create a plan for continuity of operations for the emergency plan.”
Citation Oct 23, 2024 Inspection Building & playground safety
110º F or less 55 Pa. Code §3270.69(b)
During the renewal inspection the water in the first-floor girl's bathroom water temperature was 112 degrees and the boy's bathroom temperature was 117 degrees. The second-floor girl's bathroom was 120 degrees and the boy's bathroom temperature was 125 degrees.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will turn the water down in all bathrooms to under 110 degrees.”
Citation Oct 23, 2024 Inspection Health & medication
Medication log 55 Pa. Code §3270.133(7)
During the renewal inspection child #6 did not have a medication log on file for all prescribed medications.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will obtain a medication log for all prescribed medications.”
Citation Oct 23, 2024 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
During the renewal inspection staff #9, 10 and 13 did not have a current health assessment on file.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will obtain a health assessment for staff # 9, 10 and 13.”
Citation Oct 23, 2024 Inspection Emergency preparedness
Emergency plan/Emergency plan 55 Pa. Code §3270.27(a)(6)/3270.27(f)
During the renewal inspection cert rep observed the annual emergency drill was not on file. A copy of the emergency plan and subsequent plan updates was not sent to the local municipality and to the county emergency management agency.
Center’s plan of correction (implemented, Nov 14, 2024): “Operator will conduct the annual drill and send a copy of the emergency plan to the local municipality and to the county emergency management agency.”
Citation Oct 23, 2024 Inspection Health & medication
Health information 55 Pa. Code §3270.131(a)
During the renewal inspection child #4 did not have a current health assessment on file.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will obtain a current health assessment for child #4.”
Citation Oct 23, 2024 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
During the renewal inspection cert rep observed there was no written letter notifying the local traffic safety authorities annually of the location of the facility on file.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will send a letter to the local traffic safety authorities annually of the location of the facility and keep on file.”
Citation Oct 23, 2024 Inspection Records & paperwork
On file at facility 55 Pa. Code §3270.18(a)
During the renewal inspection there was no comprehensive general liability insurance on file.
Center’s plan of correction (implemented, Nov 14, 2024): “Operator will obtain comprehensive general liability insurance.”
Citation Oct 23, 2024 Inspection Training & qualifications
Staff person - 18 yrs./Enrolled in approved training - 16 yrs. 55 Pa. Code §3270.31(b)/3270.31(c)
During the renewal inspection staff #5, 6 and 10 did not have verification of age on file.
Center’s plan of correction (implemented, Nov 6, 2024): “Operator will obtain verification of age for staff #5, 6 and 10.”
Citation Oct 23, 2024 Inspection Records & paperwork
Signed 55 Pa. Code §3270.123(a)
During the renewal inspection child #1-5 fee agreement was not signed by the operator.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will sign the fee agreements for child #1-5.”
Citation Oct 23, 2024 Inspection Records & paperwork
Admission date/Services considered extra 55 Pa. Code §3270.123(a)(6)/3270.123(a)(7)
During the renewal inspection child #1-5 fee agreement did not include the date of admission and specify any extra services.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will obtain the admission date and any extra services included for the fee agreement for child #1-5.”
Citation Oct 23, 2024 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
During the renewal inspection child #4 emergency contact did not include the physicians address and phone number on file.
Center’s plan of correction (implemented, Jan 13, 2025): “Operator will obtain the physicians address and phone number for the emergency contact for child #4.”
Citation Oct 23, 2024 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
During the renewal inspection the emergency contact for child#1 did not include the parents work address and child #4 work address and phone number on file.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will obtain the parents work address and work phone number for child #1 and 3.”
Citation Oct 23, 2024 Inspection Records & paperwork
Information re: special needs 55 Pa. Code §3270.124(b)(5)
During the renewal inspection the emergency contact for child #3 and 4 did not have the information for the child's special needs on file.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will obtain the information on the child's special needs for child #3 and 4.”
Citation Oct 23, 2024 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
During the renewal inspection the emergency contact for child #4 did not include the health insurance policy number.
Center’s plan of correction (implemented, Jan 13, 2025): “Operator will obtain the health insurance policy number for the emergency contact for child #4.”
Citation Oct 23, 2024 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
During the renewal inspection the emergency contact for child #1, 2 and 4 did not include the release persons information.
Center’s plan of correction (implemented, Jan 13, 2025): “Operator will obtain the release persons information for the emergency contact for child #1, 2 and 4.”
Citation Oct 23, 2024 Inspection Records & paperwork
Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)
During the renewal inspection the fee agreement for child #1 and 2 was not updated at least once in a 6-month period.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will update the fee agreement for child #1 and 2.”
Citation Oct 23, 2024 Inspection Records & paperwork
Consent for emergency medical care required prior to admission/Consent for administration of medications or special dietary needs 55 Pa. Code §3270.182(3)/3270.182(4)
During the renewal inspection the emergency contact for child #4 did not contain signed parental consent for emergency medical care and for administration of medications or special dietary needs.
Center’s plan of correction (implemented, Jan 13, 2025): “Operator will obtain signed parental consent for emergency medical care and for administration of medications or special dietary needs for child #4.”
Citation Oct 23, 2024 Inspection Records & paperwork
Consent for administration of minor first-aid required prior to admission/Signed parental consent for transportation, walking excursions, swimming and wading 55 Pa. Code §3270.182(5)/3270.182(6)
During the renewal inspection child #4 emergency contact did not contain signed parental consent for administration of minor first-aid procedures, transportation, walking excursions, swimming and wading.
Center’s plan of correction (implemented, Jan 13, 2025): “Operator will obtain signed parental consent for administration of minor first-aid procedures, transportation, walking excursions, swimming and wading for child #4.”
Citation Oct 23, 2024 Inspection Records & paperwork
Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)
During the renewal inspection staff #1, 3, 4, 5, 6, 7, 8, 9, 10, and 12 did not have verification of child care experience. Staff # 4, 5, 6, 7, 9, 10, and 12 did not have verification of education on file.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will obtain verification of child care experience for staff #1, 3, 4, 5, 6, 7, 8, 9, 10, and 12. Operator will obtain verification of education for staff #4, 5, 6, 7, 9, 10, and 12.”
Citation Oct 23, 2024 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During the renewal inspection staff #3, 4, 6, 7, 8 and 10 did not have two nonfamily references on file.
Center’s plan of correction (implemented, Jan 9, 2025): “Operator will obtain two nonfamily references for staff #3, 4, 6, 7, 8 and 10.”
Core safety Jan 23, 2024 Complaint investigation Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
It was reported that a child was sitting in a chair on their knees and fell over into a plastic bin and hit the left side of their head.
Center’s plan of correction (implemented, Feb 1, 2024): “Operator will ensure that staff is properly supervising children by being able to see, hear assess and direct them at all times. Operator will have staff complete supervision training thru Keystone Stars.”
Citation Jan 23, 2024 Complaint investigation Health & medication
Inpatient hospitalization or ER treatment of child 55 Pa. Code §3270.20(a)(1)
A child fell out of a chair and hit the left side of her head on a plastic bin. The parents were not notified when the incident occurred or when the parent picked the child up at the end of the day. The director was not notified of the incident when it happened.
Center’s plan of correction (implemented, Feb 1, 2024): “Operator will have all staff complete training on incident reporting thru Keystone Stars.”
Core safety Nov 8, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the renewal inspection staff #7 did not have the FBI clearance on file. Staff #16-18 did not have the NSOR clearance on file.
Center’s plan of correction (implemented, Jan 8, 2024): “Operator will obtain the FBI clearance for staff #7 and the NSOR certificate for staff #16-18.”
Citation Nov 8, 2023 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During the renewal inspection staff #11,16 and 17 did not have emergency plan training on file.
Center’s plan of correction (implemented, Jan 24, 2024): “Operator will obtain emergency plan training for staff #11, 16 and 17.”
Citation Nov 8, 2023 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)
During the renewal inspection there was no emergency plan on file.
Center’s plan of correction (implemented, Jan 24, 2024): “Operator will create an emergency plan.”
Citation Nov 8, 2023 Inspection Health & medication
Medication log 55 Pa. Code §3270.133(7)
During the renewal inspection The Ducklings, Doves, Cardinals, Toucans and Eagles classrooms did not have medication logs on file for medication on hand.
Center’s plan of correction (implemented, Jan 23, 2024): “Operator will obtain medication logs for The Ducklings, Doves, Cardinals, Toucans and Eagles classroom medications.”
Citation Nov 8, 2023 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
During the renewal inspection staff #4 did not have a health assessment on file.
Center’s plan of correction (implemented, Jan 8, 2024): “Operator will obtain a health assessment for staff $#4.”
Citation Nov 8, 2023 Inspection Transportation
Safe routes posted 55 Pa. Code §3270.171(c)
During the renewal inspection written notification of safe routes was not posted.
Center’s plan of correction (implemented, Jan 23, 2024): “Operator will create a written notification of safe routes and post in a conspicuous location.”
Citation Nov 8, 2023 Inspection Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During the renewal inspection staff #1-3, 5, 6, 10, 12 and 13 did not Health and Safety training on file.
Center’s plan of correction (implemented, Jan 24, 2024): “Operator will obtain Health and Safety training for staff #1-3, 5, 6, 10, 12 and 13.”
Citation Nov 8, 2023 Inspection Records & paperwork
Designated release persons/Admission date 55 Pa. Code §3270.123(a)(5)/3270.123(a)(6)
During the renewal inspection child #3 fee agreement did not include the release person's name.
Center’s plan of correction (implemented, Jan 8, 2024): “Operator will obtain the release persons for child #3 fee agreement.”
Citation Nov 8, 2023 Inspection Records & paperwork
Admission date 55 Pa. Code §3270.123(a)(6)
During the renewal inspection the fee agreement for child #2 and 3 did not include the date of admissions on file.
Center’s plan of correction (implemented, Jan 8, 2024): “Operator will obtain the date of admission for the fee agreement for child #2 and 3.”
Citation Nov 8, 2023 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
During the renewal inspection child #1-3 emergency contact did not include the parents work address and work phone number.
Center’s plan of correction (implemented, Jan 8, 2024): “Operator will obtain the parents work address and phone number for the emergency contact for child #1-3.”
Citation Nov 8, 2023 Inspection Records & paperwork
Information re: special needs 55 Pa. Code §3270.124(b)(5)
During the renewal inspection child #1 emergency contact did not include the information on the child's disabilities.
Center’s plan of correction (implemented, Jan 8, 2024): “Operator will obtain the information on the child's disabilities for the emergency contact for child #1.”
Citation Nov 8, 2023 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
During the renewal inspection the emergency contact for child #3 did not include the release person's name and address on file.
Center’s plan of correction (implemented, Jan 8, 2024): “Operator will obtain the release person's name and address for the emergency contact for child #3.”
Citation Nov 8, 2023 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
During the renewal inspection the emergency contact for child #1-5 was not updated within a 6-month period.
Center’s plan of correction (implemented, Jan 8, 2024): “Operator will update the emergency contact for child #1-5.”
Citation Nov 8, 2023 Inspection Records & paperwork
Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)
During the renewal inspection staff #8, 9, 12, 17 and 18 did not have verification of child care experience on file.
Center’s plan of correction (implemented, Jan 24, 2024): “Operator will obtain verification of child care experience for staff #8, 9, 12, 17 and 18.”
Citation Nov 8, 2023 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During the renewal inspection staff #15,-18 did not have two written nonfamily references on file.
Center’s plan of correction (implemented, Jan 23, 2024): “Operator will obtain two written nonfamily references for staff #15-18.”
Citation Nov 8, 2023 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
During the renewal inspection staff #10 did not have 12 clock hours of child care training on file.
Center’s plan of correction (implemented, Jan 24, 2024): “Operator will obtain 12 clock hours of child care training for staff #10.”
Citation Jan 30, 2023 Complaint investigation Health & medication
Immunization record/Dismissal policy 55 Pa. Code §3270.131(d)(5)/3270.131(e)(3)
The file of child #1, enrolled more than 60 days at the facility, did not contain documentation of HepA 2vaccinations, as required based on the child's age as per the ACIP recommended schedule.
Center’s plan of correction (implemented, Mar 22, 2023): “Child #1 must be dismissed from care by close of business 3/22/23 and may only return to care when the immunization record is updated or when a parent provides a written, signed exemption letter.”
Citation Nov 8, 2022 Inspection Building & playground safety
Above ground window opening restricted to 6" 55 Pa. Code §3270.72(d)
During a renewal inspection conducted on 11/8/2022, Certification Representative observed that the windows in the 3rd floor child care space and the girls and boys bathrooms. did not have stoppers to prevent the windows from opening to 6 or few inches.
Center’s plan of correction (implemented, Nov 18, 2022): “Stoppers were put in windows.(Photos were sent)”
Citation Nov 8, 2022 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During a renewal inspection conducted on 11/8/2022, Certification Representative observed peeling paint in the girls and boys bathroom stall on the 3rd floor of the facility.
Center’s plan of correction (implemented, Nov 18, 2022): “Walls and stalls were repainted and repaired.”
Citation Nov 8, 2022 Inspection Health & medication
Mantoux TB/Health assessment, TB test 55 Pa. Code §3270.151(c)(2)/3270.192(3)
During a renewal inspection conducted on 11/8/2022, 10 staff files were reviewed. Staff members # 1, 3 and 7 files did not include a tuberculosis screening by the Mantoux method at initial employment.
Center’s plan of correction (implemented, Nov 18, 2022): “Forms signed and dated.”
Citation Nov 8, 2022 Inspection Records & paperwork
Signed 55 Pa. Code §3270.123(a)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child # 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49 and 50 files contained fee agreements that were not signed by the operator.
Center’s plan of correction (implemented, Nov 18, 2022): “All agreements were signed and dated.”
Citation Nov 8, 2022 Inspection Records & paperwork
Amount of fee 55 Pa. Code §3270.123(a)(1)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child # 6 file contained a fee agreement that did not specify the amount of the fee to be charged per day or per week.
Center’s plan of correction (implemented, Nov 18, 2022): “Agreement filled out with the correct information.”
Citation Nov 8, 2022 Inspection Records & paperwork
Date fee to be paid 55 Pa. Code §3270.123(a)(2)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child # 6 file contained a fee agreement that did not specify the date on which the fee is to be paid.
Center’s plan of correction (implemented, Nov 18, 2022): “Form was filled out with appropriate information. Specifies on the form that tuition is due the first of each month.”
Citation Nov 8, 2022 Inspection Records & paperwork
Arrival/departure times 55 Pa. Code §3270.123(a)(4)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child # 6 and 44 files contained a fee agreement that did not specify the child's arrival and departure times.
Center’s plan of correction (implemented, Nov 18, 2022): “Agreement are filled out with appropriate information.”
Citation Nov 8, 2022 Inspection Records & paperwork
Designated release persons 55 Pa. Code §3270.123(a)(5)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child # 6 and 44 files contained a fee agreement that did not specify the persons designated by a parent to whom the child may be released.
Center’s plan of correction (implemented, Nov 18, 2022): “The form was filed out with appropriate information”
Citation Nov 8, 2022 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child #4 file contained an emergency contact form that did not list the telephone number of the child's physician or source of medical care. Child # 8 file contained an emergency contact form that did not list the address of the child's physician or source of medical care.
Center’s plan of correction (implemented, Nov 18, 2022): “Information has been provided and forms filled out with correct information.”
Citation Nov 8, 2022 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child # 34 and 40 files contained emergency contact forms that did not include the work address of the enrolling parent. Child # 42 and 45 files did not contain the work telephone number of the enrolling parent.
Center’s plan of correction (implemented, Nov 18, 2022): “Form filled out with complete information.”
Citation Nov 8, 2022 Inspection Records & paperwork
Written consent/Consent for emergency medical care required prior to admission 55 Pa. Code §3270.124(b)(4)/3270.182(3)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child # 36 file contained an emergency contact form that did not include the written consent signed by a parent for emergency medical care.
Center’s plan of correction (implemented, Nov 18, 2022): “Obtained signatures of parents for emergency treatment.”
Citation Nov 8, 2022 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child # 23 file contained an emergency contact form that did not include the policy number for a child under a family policy or Medical Assistance benefits, if applicable.
Center’s plan of correction (implemented, Nov 18, 2022): “Form filled out with appropriate information.”
Citation Nov 8, 2022 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child # 1,2,3,8,9,10,11,20,26,27,32,42,44,37,39,47 and 49 files contained an emergency contact form that did not include the addresses of the person designated by the parent to whom the child may be released.
Center’s plan of correction (implemented, Nov 18, 2022): “Information completed on forms.”
Citation Nov 8, 2022 Inspection Records & paperwork
Consent for administration of minor first-aid required prior to admission 55 Pa. Code §3270.182(5)
During a renewal inspection conducted on 11/8/2022, 50 child files were reviewed. Child # 36 file did not contain signed parental consent for administration of minor first-aid procedures by facility staff.
Center’s plan of correction (implemented, Nov 18, 2022): “Form signed with parent's signature”
Citation Nov 8, 2022 Inspection Records & paperwork
Signed parental consent for transportation, walking excursions, swimming and wading 55 Pa. Code §3270.182(6)
signed parental consent for administration of minor first-aid procedures by facility staff. Child # 22 and 23 files contained a emergency contact form where the section for signed parental consent for transportation was not addressed.
Center’s plan of correction (implemented, Nov 18, 2022): “Forms completed.”
Core safety Apr 28, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During unannounced monitoring on 4/28/22 while reviewing files, Staff # 1 - state police was incomplete. actual clearance was not in file just a receipt -no documentation of NSOR in file -Staff # 1 s mandated reporter training was the incorrect training
Center’s plan of correction (implemented, May 10, 2022): “Child Steps will ensure all new employees will have all the correct documentation for clearances upon initial employment. The files will be reviewed within 90 days of employment to be sure clearances are completed and in compliance”
Citation Apr 28, 2022 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
During unannounced monitoring on 4/28/22, while reviewing staff files, Staff # 1 did not have documentation of emergency plan training in file
Center’s plan of correction (implemented, May 10, 2022): “In the future all employees will receive training in the emergency evacuation plan at the time of initial employment. We will review this plan with each member on annual basis and document it was done. This document will be kept on file at school”
Citation Apr 28, 2022 Inspection Training & qualifications
Staff person - 18 yrs. 55 Pa. Code §3270.31(b)
During unannounced monitoring on 4/28/22 while reviewing files, Staff # 1 file did not have documentation to show staff was 18 years of age
Center’s plan of correction (implemented, May 10, 2022): “Child steps will make sure that all employees are at least 18 years old. We will document this with them birth certificates and drivers license”
Citation Apr 28, 2022 Inspection Training & qualifications
acceptable training topics/minimum total of 600 clock hours 55 Pa. Code §3270.31(c)(2)/3270.31(c)(3)
During unannounced monitoring on 4/28/22 while reviewing files, Staff # 1 did not have documentation to show that staff was enrolled in an approved training curriculum or the minimum total 600 clock hours
Center’s plan of correction (implemented, May 10, 2022): “Child Steps will not hire anyone to work under age of 18. The staff member referred to is no longer with us”
Citation Apr 28, 2022 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
During unannounced monitoring on 4/28/22 while reviewing files, Staff # 1 did not have documentation of health and safety training in file
Center’s plan of correction (implemented, May 10, 2022): “All new employees will receive training in health and safety training within 90 days of employment initially. This will be documented”
Citation Apr 28, 2022 Inspection Records & paperwork
Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)
During unannounced monitoring on 4/28/22 while reviewing files, Staff # 1did not have documentation of child care experience in file
Center’s plan of correction (implemented, May 10, 2022): “Child steps will ensure that new employees have verification of childcare experience, education and training prior to working in the facility”
Citation Apr 28, 2022 Inspection Records & paperwork
Health assessment, TB test 55 Pa. Code §3270.192(3)
During unannounced monitoring on 4/28/22 while reviewing files, Staff # 1 did not have documentation of health assessment and TB in file
Center’s plan of correction (implemented, May 10, 2022): “Upon hire, each employee will have a documented health assessment and TB which is negative. If the TB is not negative then results of chest x-ray is required. This must be negative upon employment”
Citation Apr 28, 2022 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During unannounced monitoring on 4/28/22 while reviewing files, Staff # 1 did not have documentation of 2 written references in file
Center’s plan of correction (implemented, May 10, 2022): “Child Steps will require 2 written references prior to employment that document their suitability to work in a child care setting”
Citation Apr 28, 2022 Inspection Training & qualifications
Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)
During unannounced monitoring on 4/28/22 while reviewing files, Staff # 1 did not have documentation of Pediatric CPR/First Aid in file
Center’s plan of correction (implemented, May 10, 2022): “Child Steps will ensure that all new staff employees have pediatric and CPR/first aid training within 90 days of employment. We will also make sure that all staff members are recertified every 2 years”
Core safety Apr 18, 2022 Complaint investigation Child protection
Child abuse reporting 55 Pa. Code §3270.19(b)
On 4/5/22 the facility was notified via telephone call by a parent of a suspected child abuse that may have occurred at the facility. Facility owner did not make a report to the proper Departments.
Center’s plan of correction (implemented, Jun 3, 2022): “Child steps will notify the proper authorities should a suspected case of child abuse is reported”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jan 23, 2024 Complaint investigation
2 violations cited, listed under Citations.
Violation found Jan 30, 2023 Complaint investigation
1 violation cited, listed under Citations.
Violation found Apr 18, 2022 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

About this center

Capacity 192 children
Certificate status Regular (COMPASS: awaiting renewal)
Certificate valid through Nov 30, 2026
Keystone STARS STAR 1
since Nov 13, 2018 · what STARS means
Operator Child Steps INC
Phone —
State certificate # CER-00247932
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Child Steps INC had any serious violations?

Pennsylvania cited 6 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 15, 2025 (background checks): “During renewal inspection on October 15, 2025, the record of staff #2 did not contain a DHS FBI Clearance and the record of staff #5 did not contain Mandated Reporter training.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Child Steps INC?

Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Child Steps INC’s Keystone STARS rating?

STAR 1, effective Nov 13, 2018. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Child Steps INC compare with other daycares in Havertown?

It is #14 of 15 centers in Havertown by topic-weighted citations per inspection, and has more citations per inspection than 93% of Pennsylvania certified centers with enough inspection history to compare.

When was Child Steps INC last inspected?

Oct 15, 2025 (renewal). The state cited at least one violation during that visit.

Who runs Child Steps INC?

The legal entity on its Pennsylvania certificate is Child Steps INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.