Daycare Record Child care inspection records

Ducklings ELC Downingtown West

100 Rock Raymond Rd, Downingtown, PA 19335 · Chester County
1 core-safety citation in last 12 months 2 complaint investigations found violations Keystone STAR 2

Ducklings ELC Downingtown West is a certified child care center in Downingtown, PA, with capacity for 155 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 2 complaint investigations. The state cited 14 violations, 3 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (5 of 14). 3 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #9 of 23 centers in Downingtown and has fewer citations per inspection than 76% of Pennsylvania certified centers.

Inspection record

Fewer citations than 76% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. Fewer citations than most
#9 of 23 centers in Downingtown
3 Core-safety citations
11 Other citations
7 Inspections
2 Complaint investigations that found violations
14 citations from 9 state visits since Aug 16, 2021 · 3 in the last 12 months · last inspected Aug 19, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 19, 2026 · Inspection · citation found Jul 29, 2026 · Inspection · no citation Jun 5, 2026 · Report/investigation · citation found Aug 8, 2025 · Inspection · citation found Jul 24, 2025 · Report/investigation · citation found Jul 24, 2025 · Inspection · no citation Dec 12, 2024 · Inspection · no citation Jul 26, 2024 · Inspection · citation found Feb 23, 2024 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 5
Building & playground safety 4
Food & feeding 2
Caregiver conduct 2
Supervision 1

Citations, newest first

Citation Aug 19, 2026 Inspection Food & feeding
Refrigerator 55 Pa. Code §3270.107
During the renewal inspection on 8/19/26, the refrigerator in the Dragonflies room was in poor repair and did not maintain a 45° F or below temperature.
Center’s plan of correction (implemented, Sep 23, 2026): “We had the fridge looked at to be repaired and it determined that it needed to be replaced. A new fridge was ordered and the old one will be disposed of.”
Citation Aug 19, 2026 Inspection Records & paperwork
Admission date 55 Pa. Code §3270.123(a)(6)
During the renewal inspection on 8/19/26, child #1 had an agreement that did not have a date of admission.
Center’s plan of correction (implemented, Sep 23, 2026): “The date of admission was documented on child #1 Tuition Agreement.”
Core safety Jun 5, 2026 Complaint investigation Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
During the complaint investigation on 6/5/26, it was verified that staff person #1, left child#1 in the Firefly classroom, alone for 30 minutes on 5/18/26 from 1:29pm to 1:59pm.
Center’s plan of correction (implemented, Jul 14, 2026): “The teacher was placed on unpaid administrative leave from 5/19/26 to 5/25/26 and was required to complete the following trainings on Better Kid Care: Supervision: Counting Children Supervision: Moving Children Supervision: What's required?”
Citation Aug 8, 2025 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
During the renewal inspection on 8/8/25, in the Dragonflies 2 Room the first-aid kit did not have bandages.
Center’s plan of correction (implemented, Aug 19, 2025): “We have replenished the bandages in the First Aid kit in the Dragonflies 2 room.”
Citation Aug 8, 2025 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection on 8/8/25, in the Caterpillars Room, under the mattress on the changing station there was excess grime/filth accumulated on the surface.
Center’s plan of correction (implemented, Aug 19, 2025): “The surface under the changing mat was cleaned using soap, water and bleach solution in the Caterpillars room.”
Citation Aug 8, 2025 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
During the renewal inspection on 8/8/25, in the Ladybugs Room the red leather couch had torn material and was in poor repair.
Center’s plan of correction (implemented, Aug 19, 2025): “The torn chairs were removed from the classroom. We are planning to purchase new chairs and replace them.”
Citation Aug 8, 2025 Inspection Food & feeding
Refrigerator 55 Pa. Code §3270.107
During the renewal inspection on 8/8/25, In the Jitterbugs room, the thermometer in the refrigerator was 50° F.
Center’s plan of correction (implemented, Aug 19, 2025): “We will ensure that the refrigerator door is properly closed after opening it. The teacher will monitor the temperature using the fridge thermometer. A child lock was placed on the door to ensure it is closed correctly.”
Citation Aug 8, 2025 Inspection Records & paperwork
Posted in group space 55 Pa. Code §3270.111(b)
During the renewal inspection on 8/8/25, in the Dragonflies 2 Room, the written daily activities plan did not reflect the activities for the summer schedule.
Center’s plan of correction (implemented, Aug 19, 2025): “An updated classroom schedule was posted to reflect the summer camp schedule.”
Citation Aug 8, 2025 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
During the renewal inspection on 8/8/25, in the Butterflies 2 Room, there was no emergency contact information in the childcare space where the children were receiving care.
Center’s plan of correction (implemented, Aug 19, 2025): “Two copies of each child's emergency contact form have been made for all children. there will be two bags red first aid bags with the copies of the emergency contact's form. One bag will remain in the classroom, and one will be carried to outdoor spaces like gym, playground and library.”
Core safety Jul 24, 2025 Complaint investigation Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
During the complaint investigation on 7/24/25, it was verified through interviews and video footage that staff person #1 aggressively grabbed a child and pushed the child onto the couch, then pushed the child down a second time when the child tried to get up.
Center’s plan of correction (implemented, Aug 8, 2025): “A discussion was had with the teacher about proper handling of student behavior and it was stressed that her handling of the situation could be better and that what was done was not acceptable. The teacher was given an official written warning and she also completed the suggested Big Emotions and…”
Core safety Jul 24, 2025 Complaint investigation Caregiver conduct
No harsh language 55 Pa. Code §3270.113(d)
During the complaint investigation on 7/24/25, it was verified through interviews that staff person # 1 yelled in the face of a child.
Center’s plan of correction (implemented, Aug 8, 2025): “It has been stressed to the teacher to speak to children in a soft calm tone and the teacher completed the suggested Big Emotions and Self Regulation for Adults and Children training on Better Kid Care on July 28, 2025.”
Citation Jul 26, 2024 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
During the renewal inspection on 7/26/24, child #1 did not have emergency contact information in the childcare space while receiving care.
Center’s plan of correction (implemented, Aug 5, 2024): “A copy of Child #1's emergency contact information was copied from the file and placed in the child care space.”
Citation Jul 26, 2024 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During the renewal inspection on 7/26/24, staff person #1 did not have 2 written nonfamily references on file.
Center’s plan of correction (implemented, Aug 5, 2024): “A second reference for the staff person #1 was obtained and is submitted on July 31st 2024.”
Citation Feb 23, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the initial review inspection on 2/23/24: 1. There was a cardboard box containing a broken infant changer and rolled rugs in the main entrance of the facility. 2. There was a ladder in the outside play area.
Center’s plan of correction (implemented, Mar 4, 2024): “1. The cardboard box containing the damaged table and rugs has been removed from the main entrance of the facility. 2. The ladder in the outside play area has been removed as well.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jun 5, 2026 Complaint investigation
1 violation cited, listed under Citations.
Violation found Jul 24, 2025 Complaint investigation
2 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $86.33 —
Infant (6 Weeks-12 mos.) $86.33 —
Young Toddler (13-24 mos.) $85.08 —
Older Toddler (25-36 mos.) $83.56 —
Preschool (37 mos.- Entering K) $80.14 —

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 155 children
Certificate status Regular
Certificate valid through Sep 4, 2027
Keystone STARS STAR 2
since Oct 21, 2025 · what STARS means
Operator Trident Group LLC
Hours Monday–Friday 7:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (484) 292-4600
State certificate # CER-00261893
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Ducklings ELC Downingtown West had any serious violations?

Pennsylvania cited 3 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jun 5, 2026 (supervision): “During the complaint investigation on 6/5/26, it was verified that staff person #1, left child#1 in the Firefly classroom, alone for 30 minutes on 5/18/26 from 1:29pm to 1:59pm.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Ducklings ELC Downingtown West?

Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Ducklings ELC Downingtown West’s Keystone STARS rating?

STAR 2, effective Oct 21, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Ducklings ELC Downingtown West compare with other daycares in Downingtown?

It is #9 of 23 centers in Downingtown by topic-weighted citations per inspection, and has fewer citations per inspection than 76% of Pennsylvania certified centers with enough inspection history to compare.

When was Ducklings ELC Downingtown West last inspected?

Aug 19, 2026 (renewal). The state cited at least one violation during that visit.

How much does Ducklings ELC Downingtown West cost?

It reported full-time daily rates of $86.33 for newborn, $86.33 for infant, $85.08 for young toddler, $83.56 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Ducklings ELC Downingtown West?

The legal entity on its Pennsylvania certificate is Trident Group LLC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.