Early Connections/City Center
Early Connections/City Center is a certified child care center in Erie, PA, with capacity for 125 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times and confirmed violations in 7 complaint investigations. The state cited 107 violations, 14 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (24 of 107). 31 citations came in the last 12 months, including 5 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #53 of 58 centers in Erie and has more citations per inspection than 97% of Pennsylvania certified centers.
Inspection record
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Citations, newest first
The child abuse clearance on file for Facility Person #5, a staff person, was invalid as it was a volunteer clearance.
There were sharp adult scissors in an unlocked drawer in the gross motor room in reach of children.
There were no TB test results on file for Facility Person #4. The health assessment and TB test documented and on file for Facility Person #5 were completed after their start date with children.
The most recent emergency drill documented was conducted on 6/30/25.
There was no documentation of completion of the required preservice health & safety training on file for Facility Person #6, employed at the facility more than 90 days.
Facility Person #2 was classified as a director. A review of the record and staff statements indicate that Facility Person #2 has not completed the required education to serve as a director.
Facility Persons #1 and #3 were classified as group supervisors. A review of the records and staff statements indicate that Facility Persons #1 and #3 have not completed the required education to serve as group supervisors.
Facility Person #5 was classified as an assistant group supervisor. There was documentation of completion of high school on file for Facility Person #5, but no documentation of any college credits or child care experience required for the staff classification.
Based on interviews with staff and a review of documents, it was verified that some hair beads were pulled from Child #1's hair by another child on 5/21/26 at 3:00 PM. At this time, Staff Person #1, who was assigned to the children in the room, was entering information on ProCare and was not directly supervising the children.
Based on interviews with staff and a review of documents, it was determined on two occasions that hair beads, with a diameter of less than one inch, had been removed from Child #1's hair and were accessible to children in the rooms who were still placing objects in their mouths. On 3/27/26, the hair beads had fallen out of the child's hair in the infant room. On 5/21/26, another child had pulled the beads from Child #1's hair in the YT Room. On each of these occasions, it was confirmed that other children (Inf/YT) had placed the beads in their mouths.
The criminal history clearance on file for Facility Person # 1 was incomplete. The criminal history and NSOR clearances on file for Facility Person #3 were dated after their start date.
There was no documentation the emergency plan had been reviewed and updated in the previous 12 months.
The current emergency plan training documented and on file for Facility Person #2 was completed more than 12 months after the prior emergency plan training.
There was an unlocked cabinet under the sink in the Lions room with windex and disinfectant spray.
There was no tape or gauze in the first aid kit in the Giraffe room.
In the Lions room there was play equipment in front of an exit.
There was a cracked plastic toy bin in the school age room.
The rest mats in the Lions room and a packnplay in the Elephant room were not labeled with the names of the children who use them.
There was less than 2 feet of space on three sides of a mat in use in the Lions room,
There was no documentation of current immunizations on file for child #2.
The current health assessment on file for Facility Person #2 was completed more than 24 months after the previous health assessment.
The health assessment on file for Facility Person #4 indicated there was a communicable disease without providing any further information.
Bottles used for infant feedings are provided by the program and handwashed between uses, as per staff statements.
There was no health assessment on file for child #3, enrolled at the facility for more than 60 days.
The daily activity schedule was not posted in the Zebra room.
The only child service report (or approved assessment form) completed by staff, a copy given to the parent and placed on file for Child #1 was completed more than 6 months after their start date.
Original agreements were on file for children #1 - #4.
The medical emergency transportation plan was not posted in the Ladybug room.
There was one written nonfamily reference letter on file for Facility Person #4.
SECOND CITATION; PREVIOUSLY CITED ON 12/18/25: According to staff statements and video camera footage, on 1/6/26 at approximately 1:15 PM in the Zebra room, Facility Person #1 was observed aggressively picking up Child #1 and dropping them on their rest mat face down twice. They then abruptly dragged the child's mat to another part of the room, causing the child to almost fall from the mat. The staff person then took the child and their mat to the Rhinos room where they roughly sat the child on the mat where the child remained for a few minutes before Facility Person #1 returned the child to the care of another staff person in the Zebra room.
According to staff statements and video camera footage, on 1/6/26 at approximately 1:15 PM in the Zebra room, Facility Person #1 was observed holding Child #1 down on their rest mat with one hand on the child's legs, and the other on their torso.
As observed on classroom video footage, on 12/3/25, at approximately 12:15 PM in the Grasshoppers Room, Facility Person #1 abruptly lifted up Child #1 from the floor, positioned the child on their hip, then aggressively put the child down into a chair and pushed the chair towards a table. Child #1 then pushed away a cup that was on the table in front of them, and Facility Person #1 then leaned over the back of the child and covered the child's mouth with their hand. The interaction between the staff and child ended when the child's parent, who had just entered the room, approached the child.
Show 76 older citations
The operator reported an incident occurring on 6/20/25. At approximately 11:00, the facility conducted a lockdown drill. During the drill, Facility Persons #1 and #2 were supervising a group of children in a staff restroom with the lights off. According to staff statements, Child #1 stated they were touched inappropriately by another unknown child while the lights were off. Staff state they were unable to see the children during this time to determine what occurred.
There was no documentation of completion of approved pediatric first aid/CPR training on file for Facility Person # 6, who was observed to be caring for children unsupervised.
The following noncompliance with CPSL was observed: The most recent child abuse and NSOR clearances on file for Facility Person #1 were completed more than 60 months prior. There were no clearances, or applications for these clearances, on file for Facility Person #2 from a state in which the facility person resided in the previous 5 years. There was no child abuse clearance on file for Facility Person #5 from a state in which the facility person resided in the previous 5 years. The proof of application on file for this clearance was dated after their start date. The criminal history clearance on file for Facility Person #6 was completed after their start date, with no proof of application for this clearance on file. The most recent NSOR clearance on file for Facility Person #9 was completed more than 60 months prior. The most recent mandated reporter training documented and on file for Facility Person #8 was completed more than 60 months prior.
The letter to the parents to explain the emergency plan does not provide information regarding the facility's plan for a lockdown or accommodations in the event of an emergency.
In the schoolage room, there was an uncovered outlet on the wall in reach of 5 year olds who receive care in the room.
There were toxics accessible in unlocked cabinets in the Giraffe room (Clorox and lavender cleaners) and in the Schoolage room (Swiffer wet jet pads and hand sanitizer)
There was no first aid kit in the Ladybugs room.
The first aid kit in the Grasshopper room was hanging on a hook, low enough to be in reach of children.
There were two small areas of peeling paint on the wall in the schoolage room, one behind the door, and the other behind a refrigerator.
There were empty plastic bags in an unlocked cabinet under the sink in the Giraffe room, accessible to toddlers in care in the room.
The most recent health assessment on file for child #4, a preschooler, was completed on 9/5/23.
There was no written parental consent for administration of a child's abuterol in the Zebra room.
The health assessment on file for Facility Person #3 was completed more than 12 months prior to their start date. The TB test on file for Facility Person #5 was not dated.
There was an infant's bottle in the Elephant room not labeled with the child's name.
Facility Person #2 was classified as an assistant group supervisor. The documentation of the education required for this position on file was an international degree that was not accompanied by an evaluation of U.S. equivalency from an accredited agency. Facility Person #3 was classified as a group supervisor without the required education documented and on file. Facility Person #4 was classified as an assistant group supervisor. The documentation of previous child care experience on file for Facility Person #4 did not include sufficient information to determine that the required number of years/hours of child care experience for the classification was completed.
There was no daily activity schedule posted in the Elephants room. The daily activity schedules posted in the Grasshopper and Butterfly rooms did not cover activities during the morning hours the rooms are under DHS certification.
The arrival and departure times were not listed on the agreements on file for child #1.
The emergency contact form on file for child #2 did not include the address of all release persons listed. The emergency contact forms on file for children # 4 & #5 did not include the release persons information that was listed on the agreements for children #4 and #5.
There were no emergency contact forms in the Giraffe room for three of the children receiving care in that space.
The current emergency contact forms and agreements on file for children #3, #4 and #5 were reviewed and updated by a parent in writing more than 6 month after they were previously reviewed.
The criminal history clearance on file for Facility Person # 1, employed at the facility more than 45 days, was incomplete.
The letter to the families explaining the emergency plan did not include information regarding the lockdown plan, accommodations in an emergency or annual drills.
There were two uncovered outlets in the Ladybugs room.
The current immunization record on file for child #2 indicated the child had insufficient doses of the DTAP and pneumococcal vaccines as recommended for a child of their age by the ACIP.
There was an unlabeled bottle in the infant (Elephant) room.
The documentation of the annual emergency drill did not include all required information.
The initial health assessment on file for child #5 was completed more than 60 days after their first day of attendance at the facility.
Facility Person #2 and #4 were classified as and AGS and a GS, respectively, without documentation of sufficient education and/or child care experience required for their respective classifications.
The most recent approved assessment completed, and a copy given to the parents, on file for child #5 was completed more than 6 months prior.
Emergency contact forms on file for children # 1 and #4 did not include the complete names, addresses and phone numbers of all release persons.
The most recent documented parental review of emergency contact forms and agreements on file for children #1, #3, and #4 were completed more than 6 months after the previous reviews.
There was only one written, nonfamily reference on file for Facility Person #3.
The most recent fire drill documented was conducted on 5/5/23, more than 60 days prior.
The most recent test of the facility's smoke detectors documented was conducted on 5/26/23, more than 30 days prior.
The most recent FBI clearance on file for Facility Person #3 was completed more than 60 months prior. At approximately 11:15 AM on 2/10/23, Facility Person #3 was observed caring for 4 older toddlers in the restroom unsupervised. There was no child abuse clearance from a state in which Facility Person #4 lived in the last 5 years on file.
The disclosure statments on file for Facility Persons #1, #4, #6, #8, #9, #10, and #11 were not signed by a witness.
The facility's emergency plan did not include a plan for continuity of operations, as required by federal regulation.
The most recent date the emergency plan was reviewed and potentially updated was not documented.
The current emergency plan training documented and on file as completed by Facility Person #3 was completed more than 12 months after the previous emergency plan training.
The facility's emergency plan was not posted in a conspicuous location.
There were cleaning supplies, including a disinfectant spray and Lysol spray in an unlocked cabinet under a sink in the Grasshopper room.
The first aid kit in the Grasshopper room was in a backpack hung low enough that it was in reach of children in the room.
There were small areas of peeling paint on walls in the Rainbow Fish and Bumblebee rooms. There was damaged plaster on the ceiling in the stairwell.
The immunization record on file indicate that child #1 did not have sufficient doses of the DTAP, pneumococcal, and Hepatitis A vaccines according to the ACIP recommendations for the age of the child. There was no documentation of annual flu vaccines (recommended by the ACIP) on file for children #1, #3 and #4.
The current health assessment on file for Facility Person #3 was not completed within 24 months after the prior health assessment on file.
The TB test on file for Facility Person #8 was completed more than12 months prior to their start date.
The only emergency drill documented was conducted on 12/21/22, more than 1 year after the effective date of the regulation (12/19/20). The documentation of the emergency drill did not include all required components.
There was no proof of purchase of the interconnected fire alarm system on file at the facility.
The health assessment on file for child #3, enrolled more than 60 days, was not dated.
The most recent firesafety training documented and on file for Facility Person #3 was completed more than 12 months after the previous firesafety training documented.
The most recent staff evaluations on file for Facility Person #3 and #7 were dated "2022," with no further details to the date documented. Previous staff evaluations on file were dated November 2021.
There was no documentation of child care experience on file for Facility Person #2, classified as the program's director.
Facility Person #10 was classified as an assistant group supervisor with documentation of high school graduation and less than 2 years of experience on file.
There was no agreement completed for child #2 when most recently enrolled. The agreement on file for child #1 was not signed by the operator.
The most recent assessment completed, on file, and shared with the parent of child #1 was dated May 2022 more than 6 months prior.
The arrival and departure times were not specified on the agreement on file for child #4.
The agreements on file for children #1 and #4 did not specify the admission date.
The agreements on file for children #1, #3, #4, and #5 were the originals.
There was no current emergency contact form completed at enrollment on file for child #2.
The address of the physician was not included on the emergency contact form on file for child #3.
The addresses of some listed release persons were not included on the emergency contact form on file for child #1.
There were two children in the Rainbow Fish room and one in the Kangaroo room without emergency contacts for them present in that room.
The emergency contact forms on file for children #1 and #4 were reviewed and updated by a parent in writing more than 6 months after the prior review. The agreements on file for children #1 and #4 were not reviewed and updated by a parent in writing in the previous 6 months.
At approximately 12:40 in the Kangaroo room, Facility Person #1 was observed caring for 5 older toddlers who were all resting on rest equipment. Facility Person #1 was seated in a chair at one end of the napping area. From this seated position, Facility Person #1 was unable to see one of the children (Child #1) who was resting, due to the placement of furniture obstructing the view of the child.
According to staff statements, at times the classroom floors in the morning are visibly dirty and not yet cleaned from the day prior.
According to staff statements, the operator did not notify parents of children potentially exposed to covid when a child in care subsequently tested positive for the illness.
The program administration reported the following incident that was also observed via video recordings from the classrooms: On 5/26/22 at approximately 3:00, Child #1, a young schoolager, was seated at a table when Facility Person #1, in response to the child's behavior, abruptly pulled out the chair he was sitting on, causing him to fall onto the floor. Facility Person #1 then dragged the child out of the room and into an empty classroom. When the child shoved a table in that classroom, Facility Person #1 pushed the child into a chair and stood about 1-2 inches in front of him, making it difficult for him to move, and twice pushing him back down on the chair when he tried to get up. Then she carried him to the floor, and sitting behind him, wrapped her arms around him and held him for approximately 5 minutes while he struggled to get up. She released him after about 9 minutes.
The file for Staff #3, who has not resided in PA for the last 5 years, was lacking out of state clearances. The file for Staff #5 contained two mandated reporter trainings that were more than 60 months apart. The file for Staff #4 contained a disclosure statement that was lacking a date. Staff #4 contained an FBI clearance with a record that was lacking the rap sheet. The file for Staff #5, with a hire date of 9/3/21, requested NSOR certificate on 10/28/21, after their start date. The file for Staff #6, with a hire date of 6/23/21, requested NSOR certificate on 8/2/21, after their start date. The file for Staff #7, with a hire date of 6/28/21, contained an NSOR certificate dated 9/2/21, which is more than the 45 day provisional hire period.
The file for Staff #1 was lacking annual emergency plan training. Staff #2, and #5 both contained initial emergency plan training that was conducted more than 7 days after start date.
The first aid kit in the rainbow fish classroom was lacking gloves.
In the Rainbow Fish Room the toy washer had a crack in the lid that could cause a pinch point for the children.
In the Koala Room there was smart sand, small rocks, and pom poms that were all under 1 inch in diameter and accessible to young toddlers still placing objects in their mouths.
The refrigerator in the Butterflies Room was lacking a thermometer to ensure that the refrigerator was maintaining food at 45 degrees or below.
The file for Child #1 contained an immunization record that was lacking one dose of Hepatitis B, one dose of Rotavirus, 2 doses of DTAP, one dose HIB, 2 doses Pneumococcal, and 1 dose Polio. The file for Child #2 contained an immunization record that was lacking one dose DTAP, one dose Varicella, and two doses Hepatitis B.
The file for Staff #2 contained two health assessments that were more than 24 months apart.
The facility was lacking proof of purchase of the interconnected fire detection system.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Infant (6 Weeks-12 mos.) | $51.20 | $43.52 |
| Young Toddler (13-24 mos.) | $49.60 | $42.16 |
| Older Toddler (25-36 mos.) | $48.00 | $41.00 |
| Preschool (37 mos.- Entering K) | $44.00 | $38.10 |
| Young School-Age (K-3rd gr.) | $40.20 | $34.17 |
| Older School-Age (4th gr.-15 yrs.) | $40.20 | $34.17 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Early Connections/City Center had any serious violations?
Pennsylvania cited 14 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 31, 2026 (background checks): “The child abuse clearance on file for Facility Person #5, a staff person, was invalid as it was a volunteer clearance.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Early Connections/City Center?
Pennsylvania lists 7 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Early Connections/City Center’s Keystone STARS rating?
STAR 4, effective Sep 18, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Early Connections/City Center compare with other daycares in Erie?
It is #53 of 58 centers in Erie by topic-weighted citations per inspection, and has more citations per inspection than 97% of Pennsylvania certified centers with enough inspection history to compare.
When was Early Connections/City Center last inspected?
Jul 31, 2026 (allocated unannounced monitoring). The state cited at least one violation during that visit.
How much does Early Connections/City Center cost?
It reported full-time daily rates of $51.20 for infant, $49.60 for young toddler, $48.00 for older toddler, $44.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Early Connections/City Center?
The legal entity on its Pennsylvania certificate is Early Connections.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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