Daycare Record Child care inspection records

Happy Smiles Learning Center

471 W Wabash St, Allentown, PA 18103 · Lehigh County
1 complaint investigation found violations Keystone STAR 4

Happy Smiles Learning Center is a certified child care center in Allentown, PA, with capacity for 63 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 5 times and confirmed violations in 1 complaint investigation. The state cited 16 violations, 3 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). 1 citation came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #31 of 82 centers in Allentown and has fewer citations per inspection than 59% of Pennsylvania certified centers.

Inspection record

Fewer citations than 59% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #31 of 82 centers in Allentown
3 Core-safety citations
13 Other citations
5 Inspections
1 Complaint investigations that found violations
16 citations from 6 state visits since Aug 16, 2021 · 1 in the last 12 months · last inspected Nov 20, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Nov 20, 2025 · Inspection · citation found Nov 27, 2024 · Inspection · citation found Nov 14, 2023 · Inspection · citation found Nov 8, 2022 · Inspection · citation found Oct 11, 2022 · Report/investigation · citation found Nov 9, 2021 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 4
Records & paperwork 4
Background checks 3
Emergency preparedness 2
Health & medication 1
Transportation 1
Training & qualifications 1

Citations, newest first

Citation Nov 20, 2025 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
Operator has not completed an annual emergency drill, last drill conducted was on 10/20/24.
Center’s plan of correction (implemented, Dec 2, 2025): “An emergency drill was conducted and logged.”
Core safety Nov 27, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Staff person #1 has an expired NSOR clearance on file dated 11/6/19. Staff person #2 has a volunteer child abuse dated 10/26/21, and a volunteer state police dated 10/22/21.
Center’s plan of correction (implemented, Dec 3, 2024): “Both staff submitted requests for new clearances. They were suspended at the end of the day on 12/2/24 and will not return until they receive their clearance.”
Citation Nov 27, 2024 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
The facility does not have a policy to address continuity of operations.
Center’s plan of correction (implemented, Dec 3, 2024): “A written plan to address continuity of operations was added to the emergency plan.”
Citation Nov 27, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
On 12/2/24 Cert Rep observed 15 ceiling tiles with water stains: 7 in the older toddler room, 4 in the entrance, 1 in the main hallway, 2 in the preschool room and 1 in the younger toddler room.
Center’s plan of correction (implemented, Dec 10, 2024): “Ceiling tiles were replaced in all the mentioned rooms.”
Citation Nov 14, 2023 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
In the pre-k room across from school age, there were toxics in the kitchen cabinet accessible to children. Toxics included various cleaning supplies. The kitchen is connected to the pre-k room. The kitchen door and kitchen cabinet was open making the toxics accessible to children.
Center’s plan of correction (implemented, Nov 20, 2023): “Facility will lock the door.”
Citation Nov 14, 2023 Inspection Health & medication
Infant: updated health report every 6 months 55 Pa. Code §3270.131(b)(1)
Child 2, who was a young toddler, had a health assessment that expired in August of 2023.
Center’s plan of correction (implemented, Nov 27, 2023): “Child 2 is now an older toddler.”
Citation Nov 14, 2023 Inspection Records & paperwork
Consent for emergency medical care required prior to admission 55 Pa. Code §3270.182(3)
Child 1 did not have consent for emergency medical care on file.
Center’s plan of correction (implemented, Nov 27, 2023): “Child 1 will obtain consent for emergency medical care.”
Core safety Nov 8, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During a file review on 11/8/2022 for the renewal inspection, it was found that staff 1 (see LIS code sheet for DOH) did not have out of state clearances for Illinois, where staff 1 previously lived within the past five years. During the physical site inspection on 12/19/2022, which is past the 45 day provisional hire period, it was observed that staff 1 was working and still did not have the out of state clearances on file. As per ACT 12, provisional hire employees would need to have all clearances, including out of state clearances, on file within 45 days of hire.
Center’s plan of correction (implemented, Jan 9, 2023): “Staff and myself have been working on getting this clearances since 10/4/2022 and we have not had any luck. We still working on getting them as a result of that, I have suspended the staff until clearances are receive.”
Citation Nov 8, 2022 Inspection Records & paperwork
Posted in group space 55 Pa. Code §3270.111(b)
The young toddler room did not have a daily schedule posted.
Center’s plan of correction (implemented, Dec 19, 2022): “Facility will post the daily schedule.”
Citation Nov 8, 2022 Inspection Records & paperwork
Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)
The facility did not have instructions for parents on contacting the appropriate regional child care office along with instructions for accessing the regulations electronically.
Center’s plan of correction (implemented, Dec 19, 2022): “Facility will post DHS contact information and electronic access to regulations.”
Citation Oct 11, 2022 Complaint investigation Transportation
General Health and Safety 55 Pa. Code §3270.21
On 10/11/2022 at approximately 8:45a.m., operator reported to certification representative that children and staff were transported to the hospital due to a carbon monoxide leak at the facility. The fire department was contacted. Conversation with the Allentown Health Bureau confirmed that the boiler malfunctioned causing carbon monoxide to be in the facility. The Allentown Health Bureau issued facility to be closed until boiler is repaired or replaced.
Center’s plan of correction (implemented, Dec 5, 2022): “Children will not be in care until the boiler is fixed or replaced and approval is given from the Allentown Health Bureau.”
Core safety Nov 9, 2021 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Staff 4 did not receive the NSOR until 10/22/2021 which was 45 days past the date of hire. Staff 3 did not have a DHS FBI clearance on file.
Center’s plan of correction (implemented, Dec 21, 2021): “Staff 4 will not provide childcare until clearances are obtained.”
Citation Nov 9, 2021 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
Toxics were accessible in the pre-k bathroom. The toxics were in an unlocked cabinet under the sink. The toxics were primarily cleaners.
Center’s plan of correction (implemented, Nov 22, 2021): “Toxics are locked up now.”
Citation Nov 9, 2021 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
The fire alarm inspection, which occurred on 10/12/2021, stated that there was a deficiency in the foyer door where it remained locked when the fire alarm system went off.
Center’s plan of correction (implemented, Dec 22, 2021): “Alarm company will come out and verify the door being fixed and put something in writing.”
Citation Nov 9, 2021 Inspection Training & qualifications
HS/GED + 2 yrs 55 Pa. Code §3270.36(b)(5)
Staff 4 was labeled as an assistant group supervisor but did not have 2500 hours on file or other appropriate experience.
Center’s plan of correction (implemented, Nov 22, 2021): “Facility submitted verification form.”
Citation Nov 9, 2021 Inspection Records & paperwork
Exp, educ., training prior to facility/Two written references 55 Pa. Code §3270.192(2)(ii)/3270.192(5)
Staff 2 had one letter of reference and did not have proof of education on file.
Center’s plan of correction (implemented, Feb 4, 2022): “Facility will obtain letters of reference and proof of education.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Oct 11, 2022 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $44.00 $43.00
Infant (6 Weeks-12 mos.) $44.00 $43.00
Young Toddler (13-24 mos.) $42.00 $41.00
Older Toddler (25-36 mos.) $40.00 $39.00
Young School-Age (K-3rd gr.) $36.00 $35.00
Older School-Age (4th gr.-15 yrs.) $36.00 $35.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 63 children
Certificate status Regular (COMPASS: awaiting renewal)
Certificate valid through Feb 19, 2027
Keystone STARS STAR 4
since Apr 30, 2026 · what STARS means
Operator Happy Smiles Learning Center INC
Hours Monday–Friday 6:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (610) 791-2023
State certificate # CER-00248379
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Happy Smiles Learning Center had any serious violations?

Pennsylvania cited 3 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Nov 27, 2024 (background checks): “Staff person #1 has an expired NSOR clearance on file dated 11/6/19. Staff person #2 has a volunteer child abuse dated 10/26/21, and a volunteer state police dated 10/22/21.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Happy Smiles Learning Center?

Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Happy Smiles Learning Center’s Keystone STARS rating?

STAR 4, effective Apr 30, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Happy Smiles Learning Center compare with other daycares in Allentown?

It is tied for #31 of 82 centers in Allentown by topic-weighted citations per inspection, and has fewer citations per inspection than 59% of Pennsylvania certified centers with enough inspection history to compare.

When was Happy Smiles Learning Center last inspected?

Nov 20, 2025 (renewal). The state cited at least one violation during that visit.

How much does Happy Smiles Learning Center cost?

It reported full-time daily rates of $44.00 for newborn, $44.00 for infant, $42.00 for young toddler, $40.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Happy Smiles Learning Center?

The legal entity on its Pennsylvania certificate is Happy Smiles Learning Center INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.