Hello Panda Child Care Center
6928 Bustleton Ave, Philadelphia, PA 19149 · Philadelphia County
Keystone STAR 1
Hello Panda Child Care Center is a certified child care center in Philadelphia, PA, with capacity for 16 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times. The state cited 32 violations, 1 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (12 of 32). 6 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #586 of 1,163 centers in Philadelphia and has fewer citations per inspection than 53% of Pennsylvania certified centers.
Inspection record
Fewer citations than 53% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #586 of 1,163 centers in Philadelphia
1
Core-safety citations
31
Other citations
7
Inspections
0
Complaint investigations that found violations
32 citations from 7 state visits since Aug 16, 2021 · 6 in the last 12 months · last inspected May 19, 2026
Every state visit
Violation found
No violation
Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits
What inspectors cited most
Records & paperwork
12
Health & medication
6
Building & playground safety
5
Training & qualifications
4
Emergency preparedness
3
Background checks
1
Food & feeding
1
Citations, newest first
Citation
May 19, 2026
Inspection
Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
Observed 5/19/2026 in bathroom #1 there was baby wipes located in the bathroom not locked or made inaccessible to children.
Center’s plan of correction (implemented, Jun 9, 2026): “The director immediately placed the baby wipes into a container and returned it to the wall- mounted shelf. The children can't reach it.”
Citation
May 19, 2026
Inspection
Health & medication
Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(2)/3270.182(1)
Observed 5/19/2026 child file #1 health report did not have a date to when the child's physical was completed.
Center’s plan of correction (implemented, May 28, 2026): “The director communicates with parent and has a date filled in the child's physical form.”
Citation
May 19, 2026
Inspection
Health & medication
Completed or signed by physician, PA, or CRNP 55 Pa. Code §3270.131(c)
Observed 5/19/2026 Child #4 health assessment was not signed by a physician, physician's assistant or a CRNP. The signature was not completed on the health assessment.
Center’s plan of correction (implemented, May 28, 2026): “The director communicates with parent and has filled in the professional title on the form.”
Citation
May 19, 2026
Inspection
Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
Observed 5/19/2026 Staff #1 was observed having their back turned away from child #1 not able to see that child #1 hands were not washed after using the bathroom.
Center’s plan of correction (implemented, Jun 9, 2026): “All staff have completed a "hand washing and supervision" training again.”
Citation
May 19, 2026
Inspection
Records & paperwork
Arrival/departure times 55 Pa. Code §3270.123(a)(4)
Observed 5/19/2026 child # 3 and 4 agreement form did not specify the child's arrival and departure times.
Center’s plan of correction (implemented, May 28, 2026): “The director fills in the child's arrival and departure time immediately.”
Citation
May 19, 2026
Inspection
Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
Observed 5/19/2026 child #5 file did not contain the telephone number of the child's physician or source of medical care on their emergency contact form.
Center’s plan of correction (implemented, May 28, 2026): “The director communicates with parent immediately and has the phone number filled in.”
Comply with CPSL 55 Pa. Code §3270.32(a)
Facility staff #1 did not have updated clearances at least every 60 months as required. The Child Abuse and FBI clearances were completed after the 60-month requirement pasted.
Center’s plan of correction (implemented, May 27, 2025): “The operator will ensure all staff obtain updated clearances at least every 6 months as required.”
Citation
Apr 25, 2024
Inspection
Building & playground safety
Outside Walkways 55 Pa. Code §3270.64
At the time of inspection on 4/7/2024, Certification Representative observed broken concrete and a large concrete block on the walkway outside of the back exit area.
Center’s plan of correction (implemented, May 28, 2024): “The operator will clean the back area and remove the concrete block.”
Citation
Apr 25, 2024
Inspection
Food & feeding
Menus 55 Pa. Code §3270.165
At the time of inspection there was not a menu posted in a conspicuous location used by the parents.
Center’s plan of correction (implemented, May 28, 2024): “A menu was posted in the parent area.”
Citation
Apr 25, 2024
Inspection
Emergency preparedness
Hypothetical locations 55 Pa. Code §3270.94(a)(4)
The facility fire drill logs did not list the hypothetical location of the fire.
Center’s plan of correction (implemented, May 10, 2024): “The operator will conduct a fire drill and indicate the hypothetical location of the fire on the fire drill log.”
Show 22 older citations
Citation
Apr 25, 2024
Inspection
Records & paperwork
Admission date 55 Pa. Code §3270.123(a)(6)
The agreement forms for facility children #1 and #2 did not specify the child's date of admission.
Center’s plan of correction (implemented, May 7, 2024): “The operator will review the children's agreement forms and ensure all forms list the children's date of admission.”
Citation
Apr 5, 2023
Inspection
Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection conducted on 4/5/2023 observed water damage on the ceiling tiles in the indoor play space.
Center’s plan of correction (implemented, Apr 18, 2023): “We changed the water damage ceiling tiles right away.”
Citation
Apr 5, 2023
Inspection
Health & medication
Toddler/preschool: updated health report every 12 months 55 Pa. Code §3270.131(b)(2)
During the renewal inspection conducted on 4/5/2023 observed child #2's last health report is dated 3/11/2022 which is not within the 12-month time frame.
Center’s plan of correction (implemented, Apr 18, 2023): “We asked the parent to update health report immediately.”
Citation
Apr 5, 2023
Inspection
Health & medication
Immunization record/Exemption documentation from parent/guardian 55 Pa. Code §3270.131(d)(5)/3270.131(e)(1)
During the renewal inspection conducted on 4/5/2023 observed child #4 and #5's health reports did not include up to date influenza vaccines with the last ones on file dated 11/5/2019 and 9/18/2020.
Center’s plan of correction (implemented, Apr 18, 2023): “We asked parents to update the children's influenza vaccines immediately.”
Citation
Apr 5, 2023
Inspection
Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
During the renewal inspection conducted on 4/5/2023 observed staff #1 and #2's files did not include verification of written staff evaluation.
Center’s plan of correction (implemented, Apr 18, 2023): “The director finished the staff evaluation immediately.”
Citation
Apr 5, 2023
Inspection
Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
During the renewal inspection conducted on 4/5/2023 observed child #1's emergency contact information did not include health insurance coverage and policy number for a child under a family policy of Medical Assistance, if applicable.
Center’s plan of correction (implemented, Apr 18, 2023): “We immediately asked parent and filled in the health insurance policy number.”
Citation
Apr 5, 2023
Inspection
Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
During the renewal inspection conducted on 4/5/2023 observed child #2, #3, #4 and #5's emergency contact information and financial agreements were not reviewed/updated within a 6-month time frame.
Center’s plan of correction (implemented, Apr 18, 2023): “We immediately reviewed with parents and asked them to sign the emergency contact and financial agreement again.”
Citation
Apr 5, 2023
Inspection
Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(h)
During the renewal inspection conducted on 4/5/2023 observed staff person #2's file did not include verification of completion of the Health & Safety update.
Center’s plan of correction (implemented, Apr 18, 2023): “The staff finished the Health & Safety update training immediately.”
Citation
Apr 5, 2023
Inspection
Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
During the renewal inspection conducted on 4/5/2023 observed staff person #1 and #2's files did not include verification of annual minimum of 12 clock hours of child care training.
Center’s plan of correction (implemented, Apr 18, 2023): “The staff person #1 and #2 finished minimum 12 hours of childcare training immediately.”
Citation
May 26, 2022
Inspection
Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During the renewal inspection conducted on 5/26/2022 observed Aveeno cream child accessible in the bathroom.
Center’s plan of correction (implemented, Jun 27, 2022): “We keep the aveeno cream on the shelf out of reach of the children.”
Citation
May 26, 2022
Inspection
Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
During the renewal inspection conducted on 5/26/2022 observed child #1's emergency contact information did not include the telephone number of the child's physician or source of medical care.
Center’s plan of correction (implemented, Jun 27, 2022): “We asked the parent to add the phone number of the child's physician on the emergency contact.”
Citation
May 26, 2022
Inspection
Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
During the renewal inspection conducted on 5/26/2022 observed child #1, #2, #3 and #4's emergency contact information did not include the address of the individual designated by the parent to whom the child may be released.
Center’s plan of correction (implemented, Jun 27, 2022): “We added the addresses to the parent to whom the child may be released for child #1, #2, #3, #4.”
Citation
May 26, 2022
Inspection
Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
During the renewal inspection conducted on 5/26/2022 observed the indoor play space did not have an emergency transportation of a child to the hospital plan posted in a conspicuous location.
Center’s plan of correction (implemented, Jun 27, 2022): “We printed and posted an emergency transportation of a child to the hospital in the play room.”
Citation
Dec 15, 2021
Inspection
Emergency preparedness
Contact when arises/Contact when ended 55 Pa. Code §3270.27(a)(3)/3270.27(a)(4)
During the initial inspection conducted on 12/15/2021 observed that the facility's emergency plans did not provide for a method for the facility persons to contact parents as soon as reasonably possible when an emergency situation arises and to inform parents that the emergency has ended and provide instruction as to how parents can safely be reunited with their children.
Center’s plan of correction (implemented, Jan 5, 2022): “Correction: Parents/guardians will be notified immediately before and after an evacuation.”
Citation
Dec 15, 2021
Inspection
Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
During the initial inspection conducted on 12/15/2021 observed staff person #1, #2, #3 and #4's files did not include training regarding the emergency plan at the time of initial employment.
Center’s plan of correction (implemented, Jan 5, 2022): “The director trained all staff on the facility's emergency plans.”
Citation
Dec 15, 2021
Inspection
Building & playground safety
Handwashing signs 55 Pa. Code §3270.82(h)
During the initial inspection conducted on 12/15/2021 observed the facility did not have hand washing signs stating that a facility person and and able child shall wash his hands after toileting and before eating posted at each toilet and sink in the facility.
Center’s plan of correction (implemented, Dec 15, 2021): “Handwashing signs were posted at sinks and toilet areas.”
Citation
Dec 15, 2021
Inspection
Health & medication
Exam communicable disease 55 Pa. Code §3270.151(c)(3)
During the initial inspection conducted on 12/15/2021 observed staff person #3's health assessment did not include an examination for communicable diseases and the results of that examination.
Center’s plan of correction (implemented, Jan 5, 2022): “Health assessment form has been fixed and submitted.”
Citation
Dec 15, 2021
Inspection
Training & qualifications
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the initial inspection conducted on 12/15/2021 observed staff person #4's file did not include mandated reporter training.
Center’s plan of correction (implemented, Jan 5, 2022): “Staff person #4 submitted the missing mandated training.”
Citation
Dec 15, 2021
Inspection
Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
During the initial inspection conducted on 12/15/2021 observed the facility did not have a written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency displayed conspicuously in ever child care space.
Center’s plan of correction (implemented, Jan 5, 2022): “Emergency plan- medical is already submitted. It is posted on parent's board.”
Citation
Dec 15, 2021
Inspection
Records & paperwork
Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)
During the initial inspection conducted on 12/15/2021 observed staff person #1, #2 and #3's files did not include verification of child care experience, education and training prior to service at the facility.
Center’s plan of correction (implemented, Jan 10, 2022): “All the missing documents are submitted.”
Citation
Dec 15, 2021
Inspection
Records & paperwork
Health assessment, TB test 55 Pa. Code §3270.192(3)
During the initial inspection conducted on 12/15/2021 observed staff person #2's file did not include a written report of initial health assessment including the results of initial tuberculin skin test.
Center’s plan of correction (implemented, Jan 10, 2022): “Health assessment has been submitted to the inspector.”
Citation
Dec 15, 2021
Inspection
Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During the initial inspection conducted on 12/15/2021 observed staff person #2 and #3's files did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (implemented, Jan 10, 2022): “The references have been submitted to inspector by email.”
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Enforcement actions
Issuance of Provisional Certificate of Compliance at the time of Initial
Jan 13, 2022
COMPASS status: Pending Appeal · the center has since been granted a regular certificate
Negative sanctions Pennsylvania lists for this center, such as a downgrade to a provisional certificate, refusing to renew or revoking its certificate of compliance, with the status COMPASS shows. “Operation permitted” means the center may keep operating while it appeals; “operation not permitted” means it may not.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Young Toddler (13-24 mos.) | $63.00 | $52.00 |
| Older Toddler (25-36 mos.) | $59.00 | $49.00 |
| Preschool (37 mos.- Entering K) | $56.00 | $46.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Capacity
16 children
Certificate status
Regular
Certificate valid through
Jul 10, 2027
Operator
Hello Panda LLC
Hours
Monday–Friday 7:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone
(215) 333-2088
State certificate #
CER-00257098
Common questions
Has Hello Panda Child Care Center had any serious violations?
Pennsylvania cited 1 violation since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Apr 25, 2025 (background checks): “Facility staff #1 did not have updated clearances at least every 60 months as required. The Child Abuse and FBI clearances were completed after the 60-month requirement pasted.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Hello Panda Child Care Center?
Pennsylvania lists no complaint investigation that found a violation at Hello Panda Child Care Center since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Hello Panda Child Care Center’s Keystone STARS rating?
STAR 1, effective Jul 16, 2022. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Hello Panda Child Care Center compare with other daycares in Philadelphia?
It is tied for #586 of 1,163 centers in Philadelphia by topic-weighted citations per inspection, and has fewer citations per inspection than 53% of Pennsylvania certified centers with enough inspection history to compare.
When was Hello Panda Child Care Center last inspected?
May 19, 2026 (renewal). The state cited at least one violation during that visit.
How much does Hello Panda Child Care Center cost?
It reported full-time daily rates of $63.00 for young toddler, $59.00 for older toddler, $56.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Hello Panda Child Care Center?
The legal entity on its Pennsylvania certificate is Hello Panda LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.