Jolly Journeys Childcare Center LLC
Jolly Journeys Childcare Center LLC is a certified child care center in Kutztown, PA, with capacity for 141 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 13 times and confirmed violations in 3 complaint investigations. The state cited 61 violations, 14 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (14 of 61). 18 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #64 of 138 centers in Berks County and has more citations per inspection than 61% of Pennsylvania certified centers.
Inspection record
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During an unannounced inspection on 8/4/26, the most recent alarm test was on 6/25/26, a period of greater than 30 days.
Staff person #1 was observed to be caring for children unsupervised. Staff person #1 has not completed the following pre- service training required prior to caring for children unsupervised: Pediatric First Aid and CPR.
Staff #2 did not receive training on the emergency plan.
There was less than 2 feet of space on three sides of cribs that were being used by infants.
There were disposable cups with children's names viewed in the facility. Staff #3 stated that they reuse the cups throughout the day.
Staff #1 had a health assessment dated 9/11/23 and one dated 5/7/26. While there were gaps in the work status for staff #1, staff #1 did return to work on 2/9/26 after an absence. The previous health assessment at that time was more than 2 years old.
There were no written references on file for staff #2.
Staff person #1 and staff #2 have not completed the following required pre- service training within 90 days of their date of hire (see LIS code sheet): Pediatric 1st Aid/CPR
There was a gap of greater than 30 days between fire alarm tests. The alarm was tested 11/10/25 and then again on 1/9/26.
As of the renewal inspection on 10/21/25, the most recent emergency plan training documented for staff #1 was dated 3/24/24.
Child #2 did not have documentation of Varicella or Hepatitis A vaccines recommended for the age of the child. No exemption letter for these vaccines was on file.
The health assessment for child #1 did not include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.
As of the renewal inspection on 10/21/25, the most recent health assessment on file for staff #2 was dated 9/28/23.
There was a bottle in the refrigerator in the infant room that was not labeled with a child's name. When asked whose bottle it was, staff #4, who was working in the infant room, stated they did not know.
As of the renewal inspection on 10/21/25, the most recent emergency drill on file was dated 7/2024.
There was no documentation that the local traffic safety authorities had been notified in the previous year in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the child care facility.
There was no staff evaluation on file for staff #1 (see code sheet for hire date).
Staff #3 and staff #4 did not have 2 years of experience documented to qualify for the identified position of Assistant Group Supervisor.
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On 9/8/25, child #1 fell off the indoor climber onto the tile floor resulting in injury. The only protective surface was under the exit of the slide. The rest of the climber was on the tile floor. Additionally, there was a larger wooden climber with a slide in the preschool room that did not have an protective surface underneath.
During an unannounced inspection on 5/5/25, staff #1 was onsite (see code sheet for hire date) and did not have a health assessment or TB screening on file.
During an unannounced inspection on 5/5/25, the most recent alarm test was dated 4/4/25, which was 31 days prior.
During an unannounced inspection on 5/5/25, staff #1 was onsite (see code sheet for hire date) and had only one written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
On 2/10/25 during an unannounced inspection, staff #1 (see code sheet for start date) did not have a disclosure statement on file. The disclosure statement was signed and dated on the day of the inspection. Staff #2 (see code sheet for start date) had a child abuse clearance dated 1/23/25, which was after the date she began working with children.
On 2/10/25 during a complaint investigation, staff stated that the front door was jamming and they needed to use a crowbar to get it back in working order.
The tuberculosis screening for staff #1 was dated 8/18/23, greater than 1 year prior to initial employment.
Staff #1 had only one written reference on file.
Staff #1 did not have a signed, dated, and witnessed disclosure statement on file. The dates of the required NSOR for staff #5 were 11/6/19 and 12/6/24, a period of greater than 60 months.
There was no continuity of operations plan as required by 45 CFR 98.41(a)(1)(vii).
There was no documentation that staff #1 was trained in the facility's emergency plan.
There was a water stained ceiling tile in the room to the right of the entrance just in front of the office.
There was no handwashing sign in the front part of the room to the right of the entrance.
There were Styrofoam bowls on a toy shelf in the main room.
The health assessment of staff #2 did not include the doctor's assessment of the staff's communicable disease status. The health assessment for staff #4 did not include an assessment of the staff's communicable disease status, and did not address the staff's suitability to provide child care.
Child #1 was in the crib drinking a bottle (see code sheet for DOB).
There was no documentation of 2 years of experience to qualify staff #1 for the stated assistant group supervisor position. There was no high school diploma on file for staff #3 to qualify for the stated assistant group supervisor position.
On 4/11/24, it was stated during a complaint investigation that there has been 9 infants present in the infant space with only 2 staff. Facility provided a plan of correction that was accepted on 5/16/24, but this accepted plan has not been implemented as required as of 6/11/24. On 6/11/24, staff #2 and #3 were asked if they reviewed and signed off on a supervision and ratio policy created by the facility. Staff #2 and #3 stated that they do remember signing off on a check list for supervision and ratio. However, the provider's correction requirement was for this policy to be approved by OCDEL prior to having staff be trained on this policy. The facility has not submit to OCDEL their newly created supervision and ratio policy for review or approval.
On 4/11/24, during the facility's annual renewal inspection, it was stated that there are occasional days when the opening staff person is left alone in the facility with more than 1 child. It was stated that the facility opens at 6am and the second child comes in around 6:15-6:30am, and a single staff person could be alone at times until approximately 6:45am. A plan of correction was submitted and accepted on 5/8/24. This accepted plan's correction date was listed as 4/12/24, but as of 6/11/24, the correction was determined as not having been implemented. On 6/11/24, repeated noncompliance was stated to have occurred after staff person #1 and #4 were interviewed. Staff person #1 arrive at approximately 6am to open the facility. Staff person #1 stated they were alone with more than one child from approximately 6:20am-6:45am due to staff person #5 not being able to come in as scheduled. Staff person #1 stated that child #1 was dropped off at approximately 6am, child #2 was dropped off at approximately 6:20am, and child #3 was dropped off at approximately 6:30am. Staff person #1 and #4 stated that staff person #4 arrived at the facility at approximately 6:45am. Staff person #4 also…
During an unannounced inspection on 5/30/24, the most recent fire alarm test was 4/1/24, more than the required 30 days.
It was stated during a complaint investigation that there has been 9 infants present in the infant room with only 2 staff.
It was stated during a complaint investigation that there have been 9 infants present in the infant room with only 2 staff.
It was observed at the facility on 4/11/24, at approximately 7:08am, staff person #2 and #3 were present with 12 children: 2 infants, 2 younger toddlers, 2 older toddlers, and 6 preschoolers. Staff stated that this has been happening more than just that day and on occasion there could be up to approximately 15 children present with 2 staff, leaving staff out of ratio until additional staff arrive.
It was observed at the facility on 4/11/24, at approximately 7:08am, staff person #2 and #3 were present with 12 children: 2 infants, 2 younger toddlers, 2 older toddlers, and 6 preschoolers. Staff stated that this has been happening more than just that day and on occasion there could be up to approximately 15 children present with 2 staff, leaving staff out of ratio until additional staff arrive for the day.
It was stated by multiple staff during a complaint investigation that staff person #1 is physically rough with infants when picking them up and putting them down. Staff person #1 stated that they have gotten annoyed when they tell an infant "no" and the child doesn't listen. Through multiple interviews with staff including staff person #1, it was determined that staff person #1 does not fully understand what is developmentally appropriate for children in that infant age group.
File for staff person #7, see code sheet for hire date, did not contain a valid disclosure statement. The disclosure statement on file did not contain a witness signature as required.
It was stated that there are occasional days when the opening staff person is left alone in the facility with more than 1 child. It was stated that the facility opens at 6am and the second child comes in around 6:15-6:30am, and a single staff person could be alone at times until approximately 6:45am.
It was observed that an infant's basinet contained an attached mobile.
On 4/11/24, at approximately 7:08am, staff person #2 and #3 were present in the same space with 12 children. It was stated when asked which children were assigned to which staff person, that they had not separated or assign primary care groups at that time.
It was observed in the bathroom, used by preschool aged children in room 1, that a cabinet was present which contained Windex, disinfectant spray, prescription medications, and sanitizing wipes. This cabinet, instead of drawers, had clear plastic pieces which could be pulled open and down to gain access to the shelves inside the cabinet. Although childproof locks were observed on the one side of each of those plastic pull-down pieces, the plastic was thin enough to be flexible so that the other side could be pulled down and children could access the cleaning materials and medications stored within.
It was observed that the first aid kit in the infant space did not contain gloves.
It was observed that several ceiling tiles in both room 1 and room 2 were moved or loose causing a visible hazard.
It was observed that 6 infants were sleeping in the infant space and none of the rest equipment being used had at least 2 feet of space on at least three sides.
It was observed that the refrigerator in the infant and toddler spaces both contained thermometers that were measuring the inside temperature of these refrigerators to be 48 degrees Fahrenheit.
It was observed that a medication, cooling swabs for teething, was present for child #1, but was not labeled with the child's name as required.
File for staff person #5 contained two recent health assessments, one dated 2/4/22, and another dated 4/9/24. These dates verify that staff person #5 did not have an update health assessment completed and on file within the 24 month requirement. File for staff person #6, see code sheet for hire date, contained a health assessment dated 4/10/23. This health assessment was dated and placed on file after staff person #6 began initial employment at the facility.
File for staff person #8 contained a health assessment dated 3/8/24, but that health assessment was incomplete. Questions number 2 and 3 on the health assessment form were not answered. The health assessment on file did not specify whether an examination for communicable diseases was completed, and did not include documentation on whether an assessment of the person's suitability to provide child care was completed. File for staff person #9 contained a health assessment dated 3/28/24, but that health assessment was incomplete. Question number 3 on the health assessment form was not answered. The health assessment on file did not include documentation on whether an assessment of the person's suitability to provide child care was completed.
Staff person #4 was hired as an aide, but the file for staff person #4 does not have the documentation required in order to meet the qualifications to be hired as an aide. Although staff person #4 has 2 years of documented experience on file, they do not have documentation verifying that they have, at minimum, completed 8th grade.
On 4/11/24, at approximately 7:08am, a known agent of the department rang the facility's door bell. Staff can see who is standing at the door. It was observed that staff began shuffling around but did not come open the door. Staff person #3 picked a child up near the door and walked back towards the middle of the room and sat down with the child behind the desk. The agent began knocking on the door once this was observed. Staff person #2 walked over to the desk closer to the door, turned their back to the door, and made a telephone call. The agent continued to knock on the door continuously until staff person #2 hung up the phone and walked over to the door. Immediate access was not granted to a known agent of the department.
File for staff person #5 contained an annual evaluation dated 8/1/21 and another evaluation that did not contain a date. An annual evaluation completed by the director once every 12 months was not observed on file for staff person #5.
Agreement for child #2 did not specify the child's admission date.
During a complaint inspection conducted on 11/15/23, it was observed on the facility's fire alarm testing log that the last fire alarm test was completed on 10/11/23, which is more than 30 days from the previous test and is not in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)).
During a complaint investigation conducted on 11/15/23, it was observed that staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see code sheet for hire date): pediatric first aid/CPR from a PQAS approved trainer and a PQAS approved curriculum.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $57.00 | $57.00 |
| Infant (6 Weeks-12 mos.) | $57.00 | $57.00 |
| Young Toddler (13-24 mos.) | $56.00 | $56.00 |
| Older Toddler (25-36 mos.) | $54.60 | $54.60 |
| Preschool (37 mos.- Entering K) | $50.00 | $50.00 |
| Young School-Age (K-3rd gr.) | $40.00 | $40.00 |
| Older School-Age (4th gr.-15 yrs.) | $40.00 | $40.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Jolly Journeys Childcare Center LLC had any serious violations?
Pennsylvania cited 14 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jun 12, 2026 (supervision): “Staff person #1 was observed to be caring for children unsupervised. Staff person #1 has not completed the following pre- service training required prior to caring for children unsupervised: Pediatric First Aid and CPR.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Jolly Journeys Childcare Center LLC?
Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Jolly Journeys Childcare Center LLC’s Keystone STARS rating?
STAR 2, effective Oct 15, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Jolly Journeys Childcare Center LLC compare with other daycares in Berks County?
It is tied for #64 of 138 centers in Berks County by topic-weighted citations per inspection, and has more citations per inspection than 61% of Pennsylvania certified centers with enough inspection history to compare.
When was Jolly Journeys Childcare Center LLC last inspected?
Aug 4, 2026 (unannounced monitoring). The state cited at least one violation during that visit.
How much does Jolly Journeys Childcare Center LLC cost?
It reported full-time daily rates of $57.00 for newborn, $57.00 for infant, $56.00 for young toddler, $54.60 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Jolly Journeys Childcare Center LLC?
The legal entity on its Pennsylvania certificate is Jolly Journeys Childcare Center LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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