Daycare Record Child care inspection records

KinderCare Learning Center · West Chester

102 Paddock Ln, West Chester, PA 19382 · Chester County
3 complaint investigations found violations Keystone STAR 4 (accredited)

KinderCare Learning Center is a certified child care center in West Chester, PA, with capacity for 189 children. It holds a Keystone STAR 4 (accredited) rating. Since August 2021, Pennsylvania certification staff have inspected it 4 times and confirmed violations in 3 complaint investigations. The state cited 55 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (17 of 55). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is #36 of 37 centers in West Chester and has more citations per inspection than 96% of Pennsylvania certified centers.

Inspection record

More citations than 96% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. Among the most cited
#36 of 37 centers in West Chester
4 Core-safety citations
51 Other citations
4 Inspections
3 Complaint investigations that found violations
55 citations from 7 state visits since Aug 16, 2021 · none in the last 12 months · last inspected Aug 21, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 21, 2025 · Inspection · citation found Oct 2, 2024 · Inspection · citation found Jun 20, 2024 · Report/investigation · citation found Aug 23, 2023 · Inspection · citation found Oct 12, 2022 · Inspection · citation found May 19, 2022 · Report/investigation · citation found Nov 10, 2021 · Report/investigation · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 17
Building & playground safety 15
Training & qualifications 7
Health & medication 5
Emergency preparedness 4
Food & feeding 2
Background checks 2
Other standards 1
Caregiver conduct 1
Supervision 1

Citations, newest first

Citation Aug 21, 2025 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
During the renewal inspection the certification representative conducted a facility walk through and observed diapering. There were two staff in the room. During diapering a staff member completed a diaper change however when completed appeared as if they were done and was about to place the child on the floor without cleaning the child hands. The certification representative asked the staff infants were going to be clean before being put back down. The staff asked the other staff cleaning the infant's hands after diapering was something they do.
Center’s plan of correction (implemented, Aug 26, 2025): “The provider will notify staff in the infant room and require them to be retrained on proper diapering/handwashing.”
Citation Aug 21, 2025 Inspection Records & paperwork
Transcript, diploma and letters 55 Pa. Code §3270.192(2)(iv)
During the renewal inspection the certification representative viewed the staff files staff #6 was missing employment verification in the file.
Center’s plan of correction (implemented, Aug 26, 2025): “The provider will notify staff and request for them to complete an employment verification form and include it in the file.”
Citation Oct 2, 2024 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the renewal inspection the certification representative conducted a facility walk through and observed a hole in the wall in the toddler room library wall.
Center’s plan of correction (implemented, Oct 24, 2024): “The provider will contact maintenance and request for a work order to fix the hole in the wall.”
Citation Oct 2, 2024 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
During the renewal inspection the certification representative conducted a facility walk through and observed resting equipment that listed numbers on the mat but did not have the chart posted to identify what mat belong to each child.
Center’s plan of correction (implemented, Oct 24, 2024): “The provider will post mat chart to identify the numbers that was listed on the chart or label each mat with the children's names”
Citation Oct 2, 2024 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
During the renewal inspection the certification representative conducted a facility walk through and observed the pre k room having a drinking cup that it was being used by a child with no label on it to identify who it belongs to. There were also 4 cups in the 2-year-old room that were not labeled.
Center’s plan of correction (implemented, Oct 24, 2024): “The provider will submit picture of all cups with labels on them.”
Citation Oct 2, 2024 Inspection Building & playground safety
Measurement and use of indoor child care space 55 Pa. Code §3270.61
During the renewal inspection the certification representative conducted a facility walk through and observed the two measured childcare space rooms being used a storage due to the lack of enrollment. The school age room and a standard childcare room
Center’s plan of correction (implemented, Nov 8, 2024): “The provider will have to contact upper management to make decision to remove the rooms off the measured space which will result in decreasing the capacity and being put into a negative sanction. keep the rooms as measured space on the capacity and set the rooms back up for operable childcare space.”
Citation Oct 2, 2024 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
During the renewal inspection the certification representative requested to view the emergency drill and was unable to do so at the time of the inspection.
Center’s plan of correction (implemented, Nov 8, 2024): “The provider will submit a copy of the emergency drill to the certification representative.”
Citation Oct 2, 2024 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
During the renewal inspection the certification representative viewed the staff files, staff # 5 and # were both missing staff evaluations in the file.
Center’s plan of correction (implemented, Oct 25, 2024): “The provider will complete the evaluation and go over the evaluation with the staff and include a copy in the staff file.”
Citation Oct 2, 2024 Inspection Other standards
Written plan 55 Pa. Code §3270.111(a)
During the renewal inspection the certification representative conducted a walk-through of the facility and observed the daily schedule missing from the preschool room.
Center’s plan of correction (implemented, Oct 2, 2024): “The provider posted the daily schedule in the room correcting the violation on site.”
Citation Oct 2, 2024 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
During the renewal inspection the certification representative viewed the children's files, child #3 was missing a CSR in the file.
Center’s plan of correction (implemented, Oct 24, 2024): “The provider will request for the staff who cares for the child on a daily basis to complete a child service report and include it in the child's file as well as provide a copy to the parent.”
Show 45 older citations
Citation Oct 2, 2024 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
During the renewal inspection the certification representative viewed the children's file child #2 was missing the release person's address on the emergency contact form.
Center’s plan of correction (implemented, Oct 24, 2024): “The provider will notify the parent of the children and request for them to complete the emergency contact form.”
Citation Oct 2, 2024 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
During the renewal inspection the certification representative conducted a facility walk through and discovered the emergency transportation plan was not posted.
Center’s plan of correction (implemented, Oct 2, 2024): “The provider posted the emergency plan, and the citation was corrected onsite.”
Citation Oct 2, 2024 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
During the renewal inspection the certification representative viewed the travel bags, and they did not include the emergency transportation plan in the bag while the children were outside.
Center’s plan of correction (implemented, Oct 24, 2024): “The provider will include the emergency transportation plan to all travel bags that are used when the children are outside or when they leave the premises.”
Citation Oct 2, 2024 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
During the renewal inspection the certification representative viewed the children's files, child #2's emergency contact form needs to be updated. The child's financial agreement also requires a updated signature.
Center’s plan of correction (implemented, Oct 24, 2024): “The provider will notify the parent and request for them to provide an updated signature and date.”
Citation Jun 20, 2024 Complaint investigation Food & feeding
General Health and Safety/Locked or inaccessible 55 Pa. Code §3270.21/3270.66(a)
During the complaint investigation the certification representative spoke to the director, and it was confirmed that staff # 1 did bring a bag into the facility that contain an empty bottle of liquor that a child was able to gain access to the bag and open the bag and pulled out the empty bottle.
Center’s plan of correction (implemented, Jun 20, 2024): “The provider met staff #1 the evening that the incident occurred. It was established that the bottle was empty before the staff entered the center. The provider discussed the dangers of a glass around children. The provider also discussed KinderCare's policy on a drug and alcohol-free campus. staff…”
Core safety Aug 23, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the renewal inspection the certification representative requested to view the staff files, Staff # 3, #5, #6, and #8 were all missing the NSOR clearance. Staff #4, #6, #7 and #8 were all missing the child abuse clearance. Staff #5 and #6 were both missing the criminal clearance. Staff #8 was missing the FBI clearance.
Center’s plan of correction (implemented, Nov 14, 2023): “The provider stated a copy of the employee's clearances will be placed in the file and staff will be notified that lacking to provide the required hiring clearances will result in a temporary leave or permanent termination if the documents are not turned in. (Helen is no longer employed).”
Citation Aug 23, 2023 Inspection Emergency preparedness
Training regarding plan/Age and Training 55 Pa. Code §3270.27(c)/3270.31(e)
During the renewal inspection the certification representative requested to view the staff files, staff #8 was missing the emergency plan training. staff #9 was missing the complete annual 12 hours of professional development training.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that both staff will be required to provide the required training and training hours.”
Citation Aug 23, 2023 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
During the renewal inspection the certification representative conducted a facility walk through and discovered missing outlet covers throughout the facility.
Center’s plan of correction (implemented, Aug 23, 2023): “The provider corrected the violations onsite replacing all missing outlet covers during the renewal inspection.”
Citation Aug 23, 2023 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
During the renewal inspection the certification representative conducted a facility walkthrough and discovered the first aid kit inside the toddler A room was missing scissors, tweezers and gloves.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated the missing items for the toddler A room will be added to the first aid kit.”
Citation Aug 23, 2023 Inspection Building & playground safety
Has all items/On excursions 55 Pa. Code §3270.75(c)/3270.75(d)
During the renewal inspection the certification representative conducted a facility walk through and discovered that the travel emergency first kit bag inside the 2-year-old room was missing water and tweezers. The preschool room was missing water in the emergency travel bag. The Pre-K room travel bag was missing water, gauze, tweezer, scissors, soap and gloves. The kindergarten travel first aid bag is missing water.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that the missing items will be added to the travel bag.”
Citation Aug 23, 2023 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection the certification representative conducted a facility walk through a noticed a hole in the wall under the clock in the 2-year-old room
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that Maintenace will be notified and requested to fix the area where the hole is located in the wall.”
Citation Aug 23, 2023 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the renewal inspection the certification representative conducted a facility walkthrough and discovered peeling paint inside the toddler A room on the wall near the science and sensory sign. There was also peeling paint inside the preschool room near the hanging rack near the door.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that maintenance will be notified and requested to correct the areas of peeling paint.”
Citation Aug 23, 2023 Inspection Building & playground safety
Outdoor equip.- protective surfacing 55 Pa. Code §3270.102(c)
During the renewal inspection the certification representative conducted a walkthrough of the outside play space and discovered that the mulch needed to be replenished around the play area.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that new mulch will be put down inside the outdoor play space area.”
Citation Aug 23, 2023 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
During the renewal inspection the certification representative conducted a facility walk through and discovered the rest equipment were not labeled in the pre-k room.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that labels will be created and placed on the rest equipment.”
Citation Aug 23, 2023 Inspection Health & medication
Free from contagious/communicable disease 55 Pa. Code §3270.131(d)(7)
During the renewal inspection the certification representative requested to view the children's files, child #5 was missing the statement on the health assessment that states free from communicable disease.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated the parent of the child will be notified and requested to provide a health assessment that includes a statement that the child is able to participate in childcare and appears to be free from contagious or communicable disease.”
Citation Aug 23, 2023 Inspection Health & medication
Physical examination/Health assessment, TB test 55 Pa. Code §3270.151(c)(1)/3270.192(3)
During the renewal inspection the certification representative requested to view the staff files, staff #5 was missing a health assessment in the file staff #9 was missing a TB shot record in the file.
Center’s plan of correction (implemented, Dec 4, 2023): “The provider was able to correct staff #9 violation onsite and stated that staff #5 will be required to provide an up-to-date health assessment to be put in the file.”
Citation Aug 23, 2023 Inspection Emergency preparedness
Written record 55 Pa. Code §3270.94(a)(9)
During the renewal inspection the certification representative requested to view the centers fire drill log and the provider was unable to provide record of the fire drills being logged.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that a written fire drill be provided and maintained on file at the facility.”
Citation Aug 23, 2023 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
During the renewal inspection the certification representative requested to view the staff files, Staff #2 and #3 were both missing fire safety training in the file.
Center’s plan of correction (implemented, Dec 4, 2023): “The provider stated that both staff will be requested to take fire safety training as soon as possible.”
Citation Aug 23, 2023 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
During the renewal inspection the certification representative requested to view the staff files, staff #5 #6 and #8 were missing health and safety training. staff #3 was missing the health and safety update training.
Center’s plan of correction (implemented, Nov 14, 2023): “The provider stated that all staff will be requested to provide their health and safety training to be put in the file.”
Citation Aug 23, 2023 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
During the renewal inspection the certification representative requested to view the staff files staff #1, #2, #4 were missing an employee evaluation in their file.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that an employee evaluation will be done on each employee and placed in the files.”
Citation Aug 23, 2023 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
During the renewal inspection the certification representative requested to view the children's files, children #4 and #5 were both missing a CSR in the file.
Center’s plan of correction (implemented, Dec 4, 2023): “The provider stated a CSR will be completed on both of the children and a copy will be provided to the parents of the children.”
Citation Aug 23, 2023 Inspection Records & paperwork
Designated release persons 55 Pa. Code §3270.123(a)(5)
During the renewal inspection the certification representative requested to view the children's file children #1, #2, #3, #4 and #5 were all missing the release person on the agreement.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that the parents of the children will all be notified and requested to complete the missing information. (child #1 is no longer attending the daycare).”
Citation Aug 23, 2023 Inspection Records & paperwork
Admission date/Services considered extra 55 Pa. Code §3270.123(a)(6)/3270.123(a)(7)
During the renewal inspection the certification representatives requested to view the children's files, children's. #1, #2, #3 were all missing their admission date and the extra services was left blank. Child # 5 was only missing the admission date.
Center’s plan of correction (implemented, Aug 23, 2023): “The provider completed the information onsite, correcting the violation at the time of the inspection.”
Citation Aug 23, 2023 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
During the renewal inspection the certification representative requested to view the children's files, children #1, #3 and #5 were missing the enrolling parent work address and work phone number these areas were left blank.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that the parents of the children will be notified and requested to complete the entire emergency contact form leaving no blank areas. (child #1 is no longer enrolled).”
Citation Aug 23, 2023 Inspection Records & paperwork
Information re: special needs 55 Pa. Code §3270.124(b)(5)
During the renewal inspection the certification representative requested to view the children's files, children # 3, and #5 were both missing information on the disability.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that the parents of the children will be notified and requested to complete the emergency contact form completely.”
Citation Aug 23, 2023 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
During the renewal inspection the certification representative requested to view the children's files child # 3 was missing the release person address on the emergency contact.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated that the parent of the child will be notified and requested to complete the missing information.”
Citation Aug 23, 2023 Inspection Records & paperwork
Signed parental consent for transportation, walking excursions, swimming and wading 55 Pa. Code §3270.182(6)
During the renewal inspection the certification representative requested to view the children files, child #1 was missing the consent for swimming, wadding, transportation and walking excursions this area was left blank.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider stated the parent of the child will be notified and requested to complete the missing information. (Child is no longer enrolled at the center)”
Citation Aug 23, 2023 Inspection Records & paperwork
Exp, educ., training prior to facility/Transcript, diploma and letters 55 Pa. Code §3270.192(2)(ii)/3270.192(2)(iv)
During the renewal inspection the certification representative requested to view the staff files, staff #4, #5, #6, #7 and #8 were all missing employment verification information. Staff #5, #6, #8 were missing level of education in the file.
Center’s plan of correction (implemented, Dec 4, 2023): “The provider stated that each staff member will be required to provide the missing documentation to put in the file.”
Citation Aug 23, 2023 Inspection Training & qualifications
Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)
During the renewal inspection the certification representative requested to view the staff files, staff # 8 was missing documentation that CPR was taken in the file.
Center’s plan of correction (implemented, Oct 23, 2023): “The provider will notify staff #8 and request a up to date CPR training to be put in the file or request for the CPR to be taken. Staff #5 will not work alone until CPR is taken.”
Core safety Oct 12, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Staff person #2 does not have a PSP criminal history clearance, DHS required FBI clearance, or NSOR verification on file. Staff person #3 does not have a completed child abuse clearance and mandated reporter training on file.
Center’s plan of correction (implemented, Dec 2, 2022): “The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Staff person #2 has been removed from the classroom until the PSP criminal history clearance, DHS required clearance, and NSOR is on file. Child abuse clearance has been provided and placed in the file…”
Citation Oct 12, 2022 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
During the renewal inspection conducted on 10/12/22, staff persons #1, #2, #3, #4, and #5 did not have documentation of emergency plan training on file.
Center’s plan of correction (implemented, Nov 22, 2022): “All staff have been trained on our emergency plan and supporting documents have been filed.”
Citation Oct 12, 2022 Inspection Building & playground safety
No business simultaneous use 55 Pa. Code §3270.61(f)
During the renewal inspection conducted on 10/12/22, the preschool room and the learning adventures room were being used for storage. Certification Representative observed stacks of boxes filled with classroom materials and toys, storage bins filled with clothes, and classroom furniture that was not set up for use in the childcare spaces.
Center’s plan of correction (implemented, Dec 2, 2022): “Classrooms will be cleaned out. Boxes, storage bins, and clothing has been removed. The center has a dumpster on site until the room is completely organized and free from debris.”
Citation Oct 12, 2022 Inspection Building & playground safety
Unsafe Areas in Outdoor Space/Building Surfaces 55 Pa. Code §3270.63/3270.76
During the renewal inspection conducted on 10/12/22, in the outdoor playspace, Certification Representative observed a closet containing stacked play equipment, mats, boxes, and plastic buckets that does not close properly and a raised concrete sandbox approximately 4 inches deep that was not filled with sand.
Center’s plan of correction (implemented, Dec 2, 2022): “Exterior closet which contained play equipment, mats, and plastic buckets has been cleaned out and facilities has replaced the lock mechanism to assure the door closes and remains locked. Facilities team cleaned debris from sandbox and painted it bright yellow to assure children see it and are…”
Citation Oct 12, 2022 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
During the renewal inspection conducted on 10/12/22, Certification Representative observed and electrical outlet without a protective cover in the two-year-old classroom on the left wall near the emergency exit.
Center’s plan of correction (implemented, Oct 12, 2022): “Director will immediately place a cover on the electrical outlet.”
Citation Oct 12, 2022 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During the initial inspection conducted on 10/12/22, Certification Representative observed hand sanitizer on the changing table in the infant room.
Center’s plan of correction (implemented, Oct 12, 2022): “Director will make sure all hazardous materials are kept locked in storage in the classroom and out of reach of children.”
Citation Oct 12, 2022 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection conducted on 10/12/22, Certification Representative observed cracked and chipped cement on the running track area that encircled the jungle gym in the outdoor play space, baseboard paneling that was lifting from the wall in the gross motor room next to the closet, and a missing ceiling tile with an exposed pipe in the learning adventures room to the right of the entrance above the girls bathroom.
Center’s plan of correction (implemented, Dec 2, 2022): “Concrete cement contractors have been to the center to evaluate the damaged track area. Track area work is set to begin construction on 12/13/22 and be completed on 12/15/22. Baseboard paneling that was damaged and lifting from the wall in the gross motor room has been adhered to the wall. Facility…”
Citation Oct 12, 2022 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the renewal inspection conducted on 10/12/22, Certification Representative observed chipped paint in the toddler room on the wall next to the window, in the two-year-old room on the upper wall to the right of the emergency exit, and in the preschool room on the wall toward the back of the room next to the window.
Center’s plan of correction (implemented, Dec 2, 2022): “Chipped paint on the toddler room wall has been repaired.”
Citation Oct 12, 2022 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
During the renewal inspection conducted on 10/12/22, in the outdoor play space, Certification Representative observed a storage bin with dirty sports equipment, a deflated ball, and tangled jump ropes, cracks on the seat of a plastic bench and table set, and a damaged pole pad on the basketball court. The pole pad was torn and frayed on the bottom and sliding off of the pole.
Center’s plan of correction (implemented, Dec 2, 2022): “Damaged bin, dirty sports equipment, deflated balls and tangled ropes were immediately removed and replaced. All damaged toys were disposed of. Plastic bench was removed immediately. The pole pad on the basketball court has been removed and replaced with new padding. This padding includes a 2 year…”
Citation Oct 12, 2022 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
During the renewal inspection conducted on 10/12/22, staff persons #1 and #4 did not have a written evaluation completed within a 12-month period.
Center’s plan of correction (implemented, Nov 22, 2022): “An annual evaluation was completed, signed, and reviewed by staff person #1. Staff person #4 is no longer working at the facility as of 10/13/22.”
Citation Oct 12, 2022 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
During the renewal inspection conducted on 10/12/22, child #13 and 14 did not have their physicians phone number on their emergency contact forms.
Center’s plan of correction (implemented, Nov 22, 2022): “Child #13 and child #14 have completed emergency contact forms placed on file and in their child care spaces.”
Citation Oct 12, 2022 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
During the renewal inspection conducted on 10/12/22, child#1,2,3,4,5,6,7,8,9,10,11, and 12 did not have emergency contact forms in the childcare space where they were receiving care.
Center’s plan of correction (implemented, Nov 22, 2022): “Child #1 and child #9 no longer attend our program. Child #2,3,4,5,6,7,8,10,11, and 12 have emergency contact forms on file and in classrooms.”
Citation Oct 12, 2022 Inspection Records & paperwork
Updated every 6 months 55 Pa. Code §3270.124(f)
During the renewal inspection conducted on 10/12/22, child #14, 15, 16, 17, and 18 did not have emergency contact forms updated within a 6-month period. Emergency contact forms were dated as follows: child #14 (4/9/21), child #15 (9/23/21), child # 16 (9/22/21), child #17 (9/25/21), child #18 (9/27/21).
Center’s plan of correction (implemented, Nov 22, 2022): “Children #14, 15, 16, 17, and 18 have updated emergency contact forms.”
Citation Oct 12, 2022 Inspection Training & qualifications
Professional development certificate 55 Pa. Code §3270.31(g)
The health and safety pre-service training reviewed in the record of staff person # 1 is not acceptable. The health and safety certificate dated 9/28/16 does not satisfy the requirements for professional development.
Center’s plan of correction (implemented, Nov 22, 2022): “Staff #1 has completed the health and safety training and documentation placed on file.”
Core safety May 19, 2022 Complaint investigation Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
On 5/19/22, the operator acknowledged that on 5/2/22, a staff person became frustrated with a toddler and smacked the child on the arm.
Center’s plan of correction (implemented, Jun 16, 2022): “Physical punishment is prohibited in our facility. The staff person was immediately removed front the classroom, placed on administrative leave pending investigation and subsequently terminated from employment. All staff persons will receive hands-on DHS approved training in supervision of children…”
Core safety Nov 10, 2021 Complaint investigation Supervision
Supervised at all times /No harsh language 55 Pa. Code §3270.113(a)/3270.113(d)
During a complaint investigation on 11/10/21, various staff members interviewed, reported observing staff members 1,2, and 3 using their cell phones while they were supposed to be supervising the children in their care. Staff person #4 admitted observing and hearing staff persons 2 and 3 using harsh tones and yelling at the children in their care.
Center’s plan of correction (implemented, Jan 27, 2022): “A mandatory staff meeting was held on the day after the investigation to discuss the investigation. We discussed what is and is not appropriate supervision as well as what is and is not appropriate language and tone to use with and around children. We went over and had all staff sign a Cell Phone…”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jun 20, 2024 Complaint investigation
1 violation cited, listed under Citations.
Violation found May 19, 2022 Complaint investigation
1 violation cited, listed under Citations.
Violation found Nov 10, 2021 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

About this center

Capacity 189 children
Certificate status Regular (COMPASS: awaiting renewal)
Certificate valid through Nov 12, 2026
Keystone STARS STAR 4 (accredited)
since Dec 11, 2025 · what STARS means
Operator KUEHG Corporation
Hours Monday–Friday 6:30 AM–6:30 PM How Pennsylvania centers’ hours compare
Phone (610) 399-4341
State certificate # CER-00246348
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has KinderCare Learning Center had any serious violations?

Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 23, 2023 (background checks): “During the renewal inspection the certification representative requested to view the staff files, Staff # 3, #5, #6, and #8 were all missing the NSOR clearance. Staff #4, #6, #7 and #8 were all missing the child abuse…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about KinderCare Learning Center?

Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is KinderCare Learning Center’s Keystone STARS rating?

STAR 4 (accredited), effective Dec 11, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does KinderCare Learning Center compare with other daycares in West Chester?

It is #36 of 37 centers in West Chester by topic-weighted citations per inspection, and has more citations per inspection than 96% of Pennsylvania certified centers with enough inspection history to compare.

When was KinderCare Learning Center last inspected?

Aug 21, 2025 (renewal). The state cited at least one violation during that visit.

Who runs KinderCare Learning Center?

The legal entity on its Pennsylvania certificate is KUEHG Corporation.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.