Malvern School of Westtown

During the allocated unannounced inspection, the certification representative viewed the staff files, staff #9 was missing a one-hour update in the file.

During the complaint investigation the certification representative conducted an allocated unannounced inspection and observed staff #1 missing a CPR in the file.

During the complaint investigation, the certification observed on camera staff #1 roughly placing a child from the computer table to book nook bench right behind the computer area.

During the renewal inspection the certification representative conducted a facility walk through and observed tweezers missing from the first aid kit.

During the renewal inspection the certification representative conducted a facility walk through and observed peeling paint in the First Step room.

During the renewal inspection the certification representative viewed the staff files staff #1 was missing the emergency plan training certificate in the file.

During the renewal inspection the certification representative conducted a facility walk through and observed the first aid kit in the pre-k 2 classroom missing tape.

During the renewal inspection the certification representative conducted a facility walk through and observed the older toddler room and a pre k classroom missing the posted daily schedule.

During the renewal inspection the certification representative viewed the children's file child # 1 emergency contact was not updated every 6 months from the last date that was on the emergency contact form last that last date was 8/21/23 and the new date was 3/6/24.

During the renewal inspection the certification representative observed a child incident report in the room in a folder however when reviewing the child's file, the incident report was not included in the child's file.

staff #1 used physical punishment to discipline their child in front of other children in the program due to the child not listening and turning over a chair.

During the renewal inspection conducted on 7/11/23, child #1 had a bottle of Benadryl with an expiration date of 11/2020.

ON 4/28/22, DURING THE RENEWAL INSPECTION, CERTIFICATION REP. OBSERVED TOXIC MATERIALS (LYSOL AND VARIOUS COMMERCIAL CLEANING MATERIALS) UNDER THE GET SET HAND WASHING SINK. THE CERTIFICATION REP. OBSERVED THAT THE LOCK WAS BROKEN.

ON 4/28/22, DURING THE RENEWAL INSPECTION, THERE WERE NO HANDWASHING SIGNS IN THE FIRST STEP CLASSROOM.

During an unannounced monitoring visit on 12/9/21, staff person #1 could not identify any of the children they were supervising in their assigned group in the Get Set room.

During a complaint investigation on 10/6/21, it was reported by staff members 2 and 4 that they knew of children being mistreated in this center since August, 2021. Staff #2 acknowledged that they did not call ChildLine. Staff Person #5 was witnessed by staff taking a child off of a changing table by the wrists, then pushed her against a window and said, "I am fucking tired of this." In another incident, staff person witnessed Staff Person #5 slam a young child into her chair to eat her lunch.

During a complaint investigation on 10/6/21, Staff persons #2 and 3 observed Staff Person #5 being physically forceful with children by slamming them down on the ground, lifting them by the wrists and slamming them up against windows and slamming children on to diaper changing stations. Staff person #5 was holding a child by the stomach under their arm and when made a quick turn, banged the child's head on a door.

During a complaint investigation on 10/6/21, staff persons 2, 3 and 4 observed a former staff person #5 yelling and cursing at the children under their care. "I told you to stop fucking crying and shut the fuck up" are two examples reported. The staff person #5 also used the words "shit" and "bitch" when communicating with the children. Staff person #5 used high volume communication (yelling) at the children in another incident where she slammed two children on the floor and screamed at them stating, "You can scream at each other because I am done listening to it."

During a complaint investigation on 10/6/21, it was reported that a former staff person was holding children down on a diaper changing table with such force that the staff person's hand turned red.