KinderCare Learning Center · Brookhaven

During the complaint investigation on 10/2/2025, it was found that the facility did not follow their own dismissal policy. Child #1 was dismissed without utilizing behavior programs at the facility.

During the complaint investigation on 10/2/2025, it was found that an incident occurred where child #1 was bitten. The parent was not given an incident report on the day the incident occurred.

During a complaint investigation conducted on 9/4/2025, it was found that child # 1 was not supervised by a staff person when the child was left on the outdoor play space alone for approximately 4 minutes. Staff #1 and staff #2 left child #1 on the outside playground. A parent of another child notified the Director of the facility, and the child was then retrieved and brought inside.

During the complaint investigation on 6/3/25 it was confirmed that staff person #1 had a child sitting in the kitchen which can pose a threat to the safety of a child.

During a complaint investigation on 5/5/2025, it was found that staff #1 restrained child #1 by putting their arms on top of child#1 during naptime.

During the renewal inspection on 2/3/2025, the file of staff #2 was viewed and the National Sex Offender Registry Clearance (NSOR) and the Child Abuse Clearance was not obtained within a 60-month period. The date of the NSOR Clearance was 1/15/20, and the date of the Child Abuse Clearance was 1/23/20. See code sheet for the staff start date.

During the renewal inspection on 2/3/2025, disinfectant was observed in the 6--12-month-old room on the changing table, in the Toddler B room there was bleach in the closet, and in the bathroom there was Aquaphor cream and medicated diaper rash powder. All substances were accessible to the children.

During the renewal inspection on 2/3/2025, it was observed that the exit in the Toddler B room was obstructed by chairs, and the outside exit in the kitchen was obstructed by the food cart.

During the renewal inspection on 2/3/2025, it was observed that the children's sofa and chair was dirty, and the mirror in the 2-year-old room was dirty.

During the renewal inspection on 2/3/2025, it was observed that the bookcases in the Toddler room A and Toddler room B were not secured to the wall and were a tipping hazard.

During the renewal inspection on 2/3/2025, it was observed that the refrigerator in Toddler A room did not have a thermometer in it.

During the renewal inspection on 2/3/2025, it was observed that the medication for child #7 was not stored in accordance with the manufacturer's or health professional's instructions on the original label. The medication expiration date was 9/2024.

During the renewal inspection on 2/3/2025, it was observed that staff #1 did not ensure that child #6 washed their hands after being diapered.

During the renewal inspection on 2/3/2025, it was observed that staff #1 did not wash their hands after completing a diaper change.

During the renewal inspection on 2/3/2025, the file for child #3 was viewed and it did not contain an initial health assessment or any subsequent health reports. (See code sheet for child's start date).

During the renewal inspection on 2/3/2025, the files for child #4 and child #5 were viewed and the emergency contact information did not contain written consent signed by a parent for emergency medical care.

During the renewal inspection on 2/3/2025, the files for child #1 and child #2 were viewed and the emergency contact information did not include the health insurance coverage and policy number for each child.

During the renewal inspection on 2/3/2025, the file for child #2 was viewed and the Emergency Contact Form did not include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

During the renewal inspection on 2/3/2025, the files for child #4 and child #5 were viewed and the Emergency Contact Form did not contain a parental signature giving consent for administration of medications or special dietary needs.

During the renewal inspection on 2/3/2025, the files for child #4 and child #5 were viewed and the Emergency Contact Form did not contain a parental signature giving consent for the administration of minor first-aid procedures by facility staff.

During the renewal inspection on 2/3/2025, the files for child #4 and child #5 were viewed and the Emergency Contact Form did not contain a parental signature giving consent for transportation, walking excursions, swimming and wading.

During a complaint investigation on 9/9/2024 Certification Representative observed staff person #1 working on an I-Pad tablet outside in the play space while the children were playing and was not walking around to be able to see all of the children that staff #1 was in charge of.

During the complaint investigation on 9/9/2024 it was found that the Toddler B room did not have the daily activities posted.

During the complaint investigation on 8/15/2024 there were seven children present in the older toddler classroom with staff person #1. The youngest child in the group was 2 years old.

During the complaint investigation completed on 5/16/2024 and it was found that staff #1 was working on her tablet in the play area and was not supervising the children at all times.

During the renewal inspection dated 2/21/2024, certification representative reviewed staff person #1 file and the record reviewed for staff person # 1 (hire date see code sheet) did not include a completed NSOR Certificate.

During the renewal inspection on 2/21/2024, certification representative observed child #1 was alone in the bathroom unsupervised.

During the renewal inspection on 2/21/2024, Certification Representative observed that the back room childcare space was not set up for usage by the children.

During the renewal inspection on 2/21/2024, certification representative observed that cleaning substances such as toilet cleaner and disinfectant were on the bottom shelf near the floor in the bathroom, and in an unlocked cabinet in the back room.

During renewal inspection on 2/21/2024, Certification Representative observed water in the back room on the floor because there was water pipe in a utility room burst and caused a leak.

During the renewal inspection on 2/21/2024, Certification Representative observed that handwashing signs with the written requirements were not posted at each toilet, training chair, diapering area and sinks.

During the renewal inspection on 2/21/2024, Certification Representative reviewed the file of child #2 and the health assessment reviewed was not signed by a physician, physician's assistant or a CRNP.

During the renewal inspection on 2/21/2024, certification representative observed that the facility did not have lockdown provisions in their emergency plan.

During the renewal inspection on 2/21/2024, certification representative observed that the provider did not have documentation verifying that an updated emergency plan was sent to the local municipality and to the county emergency management agency annually as required.

During the renewal inspection on 2/21/2024, Certification Representative observed that the provider had no documentation verifying that the local traffic safety authorities were notified in writing annually.

During the renewal inspection on 2/21/2024 certification representative observed that the documentation regarding the annual liability insurance on file expired on 12/1/2023.

During the renewal inspection on 2/21/2024, Certification Representative observed that the facility did not have two group supervisors that were present or employed at the facility for the 51 children enrolled and 50 children present during the inspection. (This violation is continued non-compliance from an unannounced inspection dated 1/12/2024)

During the renewal inspection on 2/21/2024, Certification Representative reviewed the files of Child #1 thru #5 and all of the files did not have any admission dates listed on the agreement.

On date of inspection 1/11/24, the front toddler room had water-stain damaged ceiling tiles. The ceiling light fixture/cover was broken and the diaper changing tables were not clean, despite the new packaged padding atop. The classroom remained closed as repairs continue. *Continued Non-compliance*. In addition, the 4-5yr. old classroom was closed and used as storage. The room needs repairs to the floors, walls and ceiling tiles. The caulk around the sinks, baseboards and toilet areas were peeling off from the surfaces.

On date of inspection 1/11/24, the facility is currently on a Provisional license and required to post the revoked certificate, letter and the Licensing Inspection Summary in a conspicuous location used by the parents of enrolled children. The letter and Inspection Summary were not posted.

Prior OCDEL and KLC meetings and Plans of Correction for 24-48 hour submission of work repair orders completed timely, and LE follow-up when the repairs are not completed satisfactorily or in a timely manner. The provider's date for correction was 12/30/23. To date, facility repairs and classroom replacement furniture have not been completed. *Continued non-compliance.

On 1/11/24 date of inspection, staff person #1 was employed and functioning as a Group Supervisor and she did not qualify for the position.

On date of inspection, staff person #1; provisional hire -9/5/23 was working alone with 4 infants. **Continuing Non-Compliance.

On date of renewal inspection, multiple staff (#2, #4 and #5) on duty were permitted to leave the premises simultaneously to take their lunch break. As a result, facility person #3 was left alone to care for children; a position that she was not hired or qualified to perform.

On date of inspection, the preschool room had begun their naptime schedule and most of the children were awake and quietly resting on their cots. Facility person #3 was alone and stated she had (14) p/s children in her care, however, she had a total of (17) children in her care; and was seated on the floor next to one child who required additional support to relax. As a result, the additional children who were scattered throughout the room in corners and behind furniture were left unsupervised.

On date of renewal inspection, the front-toddler classroom walls had peeling and damaged paint, stain-damaged ceiling tiles, dirty flooring and area rugs, disrepair cabinets, and furniture. The classroom was cluttered and in disarray. The double sink vanity at the entrance hallway was in disrepair. Additional area rugs in the rear preschool and toddler rooms were stained and dirty. The front entrance childcare space contained damaged furniture, lockers and damaged walls/paint. The outdoor play space areas contained garden hoses, furniture and items that posed a safety concern to the mixed ages of children who utilize the play areas.

On date of renewal inspection, toilet areas and diapering tables were not clean.

On date of inspection, facility person #3 was assigned responsibility for (17) preschool-age children. She was not qualified for the position she was performing.

On date of inspection, the front-toddler classroom's walls had peeling and damaged paint, stain-damaged ceiling tiles, dirty flooring and area rugs, disrepair cabinets, and furniture. The classroom was cluttered and in disarray. The double sink vanity at the entrance hallway was in disrepair. The outdoor play spaces contained garden hoses, furniture and items that posed a safety concern. In addition, multiple staff on duty were permitted to leave the premises simultaneously to take their lunch break. As a result, facility person #2 was left alone to care for children; a position that she was not hired or qualified to perform. Staff person #1; a provisional hire -9/5/23 was working alone with 4 infants. **Continuing Non-Compliance**. The Director #7 and Assistant Director #6 were both on the premises on this date of inspection.

On date of renewal inspection- 3/9/23, the following facility person persons did not have completed Clearances on file: Facility person #1 was hired on 11/21/22. Facility person #1 did not have a completed State Police, Child Abuse, FBI and NSOR Clearances on file. Facility person #2 was hired on 8/18/21. Facility person #2 did not have an FBI Clearance and NSOR on file. Facility person #4 was hired on 5/9/22, facility person #4 did not have an FBI and NSOR Clearance on file. Facility person #6 was hired 9/13/22, facility person #6 did not have an FBI Clearance on file. Facility person #7 was hired on 11/29/22, facility person #7 did not have a State Police Clearance on file. Facility person #10 was hired 8/1/22, facility person #10 did not have State Police, Child Abuse and FBI Clearances on file. Facility person #12 was hired 5/17/21, facility person #12 did not have an FBI Clearance on file.

On date of inspection, staff person #2 and staff person #3 are Aide level qualified and were working together unsupervised.

On date of inspection, the following staff did not have a health assessment on file: Staff person #1, staff person #4, staff person #6, staff person #7, staff person #9, staff person #11 and staff person #12.

On date of inspection, the following staff had not completed the CCDBG health and safety professional development and it is after their 90- days of hire: staff person #1, staff person #4, staff person #6, staff #7, staff #9, staff #10.

On date of inspection, staff person #8 and staff person #9 are employed as Group Supervisors level staff and do not have documented qualification for the positions for which they were hired/performing position.

On date of inspection, the facility had more than 45 children enrolled and who attend daily. The facility did not have two qualified Group Supervisors employed.

On date of inspection, a toilet in the older-toddler bathroom was broken

On date of inspection, outdoor play equipment including buggies and tricycles in use by the children were broken and in disrepair.

On date of inspection, the older toddler room contained soiled soft-fabric toys that were being used and not cleaned or sanitized before used by the other children.

On date of inspection, the following staff persons were providing care and did not have the required clearances: Staff #1- NSOR, Staff #2-Child Abuse, and FBI Clearance. Staff #3- NSOR, Staff #4- NSOR, Staff #5- State Police, FBI, and NSOR Clearance.