Daycare Record Child care inspection records

Kings & Queens Early Learning Center LLC

938 Penn St, Reading, PA 19602 · Berks County
3 complaint investigations found violations Keystone STAR 4

Kings & Queens Early Learning Center LLC is a certified child care center in Reading, PA, with capacity for 58 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 9 times and confirmed violations in 3 complaint investigations. The state cited 34 violations, 9 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (9 of 34). 1 citation came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #18 of 84 centers in Reading and has more citations per inspection than 50% of Pennsylvania certified centers.

Inspection record

More citations than 50% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #18 of 84 centers in Reading
9 Core-safety citations
25 Other citations
9 Inspections
3 Complaint investigations that found violations
34 citations from 12 state visits since Aug 16, 2021 · 1 in the last 12 months · last inspected Mar 27, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Mar 27, 2026 · Inspection · no citation Dec 16, 2025 · Report/investigation · citation found Mar 25, 2025 · Inspection · citation found Oct 23, 2024 · Inspection · citation found Aug 6, 2024 · Report/investigation · citation found Aug 6, 2024 · Inspection · citation found Mar 11, 2024 · Inspection · citation found Aug 28, 2023 · Report/investigation · citation found Aug 28, 2023 · Inspection · citation found Aug 2, 2023 · Inspection · citation found Apr 26, 2023 · Inspection · citation found Dec 28, 2022 · Inspection · no citation
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 9
Health & medication 7
Building & playground safety 6
Supervision 5
Emergency preparedness 3
Staff ratios 2
Background checks 1
Sleep safety 1

Citations, newest first

Citation Dec 16, 2025 Complaint investigation Records & paperwork
Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file 55 Pa. Code §3270.182(7)
A complaint investigation was conducted on 12/16/2025. At that time, staff person #1 stated that child #1 had gotten sick at the facility a few weeks prior and needed to be picked up by a parent. File for child #1 was reviewed and there was no illness report. Staff person #1 stated that an illness report was not filled out.
Center’s plan of correction (implemented, Jan 8, 2026): “To maintain compliance, we will implement the following procedure: All staff members will receive training on the proper completion of incident/illness reports, including timelines and documentation requirements. The director will review the incident/ illness report daily to ensure it is completed…”
Citation Mar 25, 2025 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
Facility fire alarms were not tested in more than 30 days from 11/27/24 to 12/30/24.
Center’s plan of correction (implemented, Apr 14, 2025): “Provider will test the alarms on the 15th and 30th of every month. If there are less than 30 days in the month they will test it on the last day of the month.”
Citation Mar 25, 2025 Inspection Records & paperwork
Date fee to be paid 55 Pa. Code §3270.123(a)(2)
Child #1 does not have the date the fee is to be paid on the fee agreement.
Center’s plan of correction (implemented, Apr 14, 2025): “The agreement was updated.”
Citation Mar 25, 2025 Inspection Records & paperwork
Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)
Child # 1 has not had their fee agreement updated in over 6 months since 8/1/24. Child #2 did not have their fee agreement updated in over 6 months from 3/19/24 to 1/16/25.
Center’s plan of correction (implemented, Apr 14, 2025): “The document was updated, and the father's signature was taken.”
Core safety Oct 23, 2024 Inspection Staff ratios
Toddler and preschool children 55 Pa. Code §3270.55(a)
When certification representative arrived on 10/23/2024 for an unannounced monitoring, rep observed staff person #2 outside the building and they followed certification representative into the building. Certification representative conducted supervision/ratio check and observed 13 children ranging from older toddler to preschool-aged napping in Room 7. Staff person #1 identified all of the children as being assigned to her and stated that she was unaware of the naptime ratio for older toddlers and that staff person #2 was outside for only a few minutes.
Center’s plan of correction (implemented, Dec 18, 2024): “Staff person #2 was in room for the remainder of the day to ensure compliance with ratios. To update our knowledge, we took the child Supervision training again ratios.”
Core safety Aug 6, 2024 Complaint investigation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
During complaint investigation conducted on 8/6/2024, several staff members had trouble identifying primary care groups during naptime. Several staff members were covering for other staff members who were on break at this time. After naptime, staff each took their groups back to their rooms and were able to correctly identify the children they were caring for.
Center’s plan of correction (implemented, Oct 23, 2024): “The legal entity will create a policy in order to maintain proper supervision. This policy will ensure that all children are properly assigned to a staff person and supervised at all times. This policy will address supervision during transition times, such as visiting the bathroom and supervision…”
Core safety Aug 6, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During unannounced monitoring conducted 8/6/2024, staff person #1 was observed to be caring for children without proper out-of-state clearances. A file review indicated that staff person #1 has resided in NY within the past 5 years.
Center’s plan of correction (implemented, Oct 23, 2024): “We suspended staff person #1 until she completed her documents.”
Citation Aug 6, 2024 Inspection Health & medication
2 feet apart 55 Pa. Code §3270.106(f)
During unannounced monitoring conducted on 8/6/2024, there was not 2 feet of space on three sides of the pack and plays while they were in use in the Room 3.
Center’s plan of correction (implemented, Oct 23, 2024): “Room #3 was rearranged to 2 feet apart. The sleeping area was separated from the play area.”
Citation Aug 6, 2024 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
During unannounced monitoring conducted 8/6/2024, facility's fire detection testing log indicated that smoke alarms were tested past 30 days on the following occasions: 3/12/2024-4/12/2024, 4/12/2024-5/13/2024, 6/7/2024-7/8/2024.
Center’s plan of correction (implemented, Oct 23, 2024): “The fire alarm test was not done on the exact date because the center only works from Monday to Friday and some of the dates were on Saturdays and Sundays.”
Citation Mar 11, 2024 Inspection Emergency preparedness
Letter to parents 55 Pa. Code §3270.27(e)
As of the renewal inspection on 3/11/24, the letter provided to the parents explaining the emergency procedures did not include information about the lockdown procedures, or accommodations for children with special needs or chronic medical conditions.
Center’s plan of correction (implemented, Mar 14, 2024): “The letter will be updated with the required information.”
Show 24 older citations
Citation Mar 11, 2024 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
As of the renewal inspection on 3/11/24, the emergency contact information for child #2 did not include the health insurance policy number.
Center’s plan of correction (implemented, Mar 18, 2024): “Parent will fill in the insurance policy number or mark that they have no insurance.”
Citation Mar 11, 2024 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
As of the renewal inspection on 3/11/24, the emergency contact information for child #1 did not include the name, address and phone number of anyone designated to whom the child may be released.
Center’s plan of correction (implemented, Mar 18, 2024): “The parent will fill out the release persons information on the emergency contact form.”
Core safety Aug 28, 2023 Complaint investigation Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
During a complaint investigation on 8/28/23, staff #1 was alone with 6 children from infant to three years old.
Center’s plan of correction (implemented, Oct 18, 2023): “The supervision and ratio policy was given to every staff. All staff took the training of supervision, staff:child ratios and the director took the Balancing child staff ratios training.”
Citation Aug 28, 2023 Inspection Records & paperwork
Immediate access 55 Pa. Code §3270.24(a)
On the morning of 8/28/23, the Certification Representative rang the "Ring" doorbell of the facility. Staff #2 immediately verbally responded. Certification Representative, along with the parent of an enrolled child, waited five minutes, ringing all of the bells at the door, before access was granted.
Center’s plan of correction (implemented, Oct 18, 2023): “The center's bell was not working at that time. The only doorbell that worked was the RING that was answered by staff #2 who was not in the center and did not have access to open the door at the time. She arrived minutes later.”
Core safety Aug 2, 2023 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
On 8/9/23 during an unannounced inspection, staff #1 was observed caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: Health and Safety topics and Pediatric First Aid and Pediatric CPR.
Center’s plan of correction (implemented, Sep 5, 2023): “The staff #1 was suspended. She takes the training Pediatric CPR 08/15/2023 and Health and safety 08/16/2023.”
Core safety Apr 26, 2023 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During the renewal inspection on 4/26/23, Staff persons #1 and #2 were observed caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: Health and Safety training. Staff person #2 has not completed the following pre-service training required prior to caring for children unsupervised: Pediatric 1st Aid and Pediatric CPR.
Center’s plan of correction (implemented, Jun 5, 2023): “Staff #1 completed the Health and Safety training. Staff #2 completed the 1st Aid/CPR training. Staff will be supervised until they receive the training. Staff #2 is no longer employed.”
Core safety Apr 26, 2023 Inspection Supervision
Aides supervised all times 55 Pa. Code §3270.37(c)
During the renewal inspection on 4/26/23, staff person #2 was observed caring for children alone. The documentation on file at the facility qualifies staff #2 as an Aide.
Center’s plan of correction (implemented, Jun 5, 2023): “Staff is no longer part of our center staff.”
Core safety Apr 26, 2023 Inspection Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
On 4/26/23 during the renewal inspection, staff #5 was observed sleeping in the chair while the children were in the pack and plays.
Center’s plan of correction (implemented, Jun 5, 2023): “Staff #5 was given a written reprimand and signed it.”
Core safety Apr 26, 2023 Inspection Sleep safety
Infant sleep position 55 Pa. Code §3270.119
During the renewal inspection on 4/26/23, upon initial walk through at the facility, child #4 was observed sleeping in a bouncy seat.
Center’s plan of correction (implemented, Jun 5, 2023): “Staff #3 was provided with information from the American Academy of Pediatrics about safe sleep recommendations. Back is best.”
Citation Apr 26, 2023 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
As of the renewal inspection on 4/26/23, the emergency plan did not address continuity of operations as required.
Center’s plan of correction (implemented, Jun 5, 2023): “Modified emergency plan to include continuity of operations.”
Citation Apr 26, 2023 Inspection Building & playground safety
Handwashing signs 55 Pa. Code §3270.82(h)
During the renewal inspection on 4/26/23, there was no handwashing sign at the sink in the kitchen area.
Center’s plan of correction (implemented, Jun 5, 2023): “Corrected violation. Center has sign in mentioned areas.”
Citation Apr 26, 2023 Inspection Building & playground safety
Clean, good repair, proper size 55 Pa. Code §3270.104(a)
During the renewal inspection on 4/26/23, a book stand in Room 5 was very wobbly and unsturdy.
Center’s plan of correction (implemented, Jun 5, 2023): “The book shelf was removed from the room.”
Citation Apr 26, 2023 Inspection Health & medication
2 feet apart 55 Pa. Code §3270.106(f)
During the renewal inspection on 4/26/23, there was not 2 feet of space on three sides of the pack and plays while they were in use in the Room 3.
Center’s plan of correction (implemented, Jun 5, 2023): “The space between the bed and the crib was corrected giving 2 feet of space between one and the other.”
Citation Apr 26, 2023 Inspection Building & playground safety
No styrofoam 55 Pa. Code §3270.108(c)
During the renewal inspection on 4/26/23, Styrofoam plates and bowls were used to serve lunch.
Center’s plan of correction (implemented, Jun 5, 2023): “Styrofoam plates and bowls were discarded. Cardboard and plastic plates replaced them.”
Citation Apr 26, 2023 Inspection Health & medication
Free from contagious/communicable disease 55 Pa. Code §3270.131(d)(7)
As of the renewal inspection on 4/26/23, the health reports for child #1and #2 did not include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.
Center’s plan of correction (implemented, Jun 5, 2023): “The required information was completed with the parents of child #2 and #1 and they will deliver to us when received.”
Citation Apr 26, 2023 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
During the renewal inspection on 4/26/23, staff #3 was observed changing the diaper of child #2. The hands of child #2 were not washed after diapering. He was placed immediately on the floor.
Center’s plan of correction (implemented, Jun 5, 2023): “Staff was trained on proper diaper changing requirements. Information on the steps to follow was hung.”
Citation Apr 26, 2023 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
During the renewal inspection on 4/26/23, staff #3 changed the diaper of child #2 by removing the soiled diaper and placing it on the diaper changing table until she was done putting the clean diaper on.
Center’s plan of correction (implemented, Jun 5, 2023): “Staff was trained on proper diapering procedures. Information was hung with the steps to follow.”
Citation Apr 26, 2023 Inspection Health & medication
Surfaces cleaned 55 Pa. Code §3270.135(b)
During the renewal inspection on 4/26/23, the diaper changing surfaces was not cleaned and sanitized after the diaper of child #2 was changed.
Center’s plan of correction (implemented, Jun 5, 2023): “staff was trained on proper procedures for changing diapers. Information was hung with the steps to follow.”
Citation Apr 26, 2023 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
On 4/26/23 during the renewal inspection, staff #6, who reportedly tested the system, had difficulty demonstrating the fire alarm during the inspection. Staff #6 appeared to be under the assumption that the annual testing report satisfied the requirements.
Center’s plan of correction (implemented, Jun 5, 2023): “Staff #6 was given training on how to turn the alarm on and off.”
Citation Apr 26, 2023 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
As of the renewal inspection on 4/26/23, the provider had not sent a copy of the emergency plan to the city.
Center’s plan of correction (implemented, Jun 5, 2023): “Plan will be sent electronically to the city.”
Citation Apr 26, 2023 Inspection Health & medication
Health information/Initial and subsequent health reports 55 Pa. Code §3270.131(a)/3270.182(1)
As of the renewal inspection on 4/26/23, there was no initial health assessment on file for child #3 (see code sheet for start date).
Center’s plan of correction (implemented, Jun 5, 2023): “The father was asked for the physical for child #3.”
Citation Apr 26, 2023 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
As of the renewal inspection on 4/26/23, the emergency contact information for child #1, #2, and #3 did not contain the physician's information.
Center’s plan of correction (implemented, Jun 5, 2023): “The required information is completed by parents.”
Citation Apr 26, 2023 Inspection Records & paperwork
Age 55 Pa. Code §3270.192(2)(i)
As of the renewal inspection on 4/26/23, there was no ID on file to verify the age of staff #3 and #4.
Center’s plan of correction (implemented, Jun 5, 2023): “Staff files have the staff's ID”
Citation Apr 26, 2023 Inspection Records & paperwork
Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)
As of the renewal inspection on 4/26/23, the operator had not provided the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the appropriate regional child care office.
Center’s plan of correction (implemented, Jun 5, 2023): “Folder with regulations 3270 of state of PA and family handbook located at the entrance of the center available to parents. This includes information on how to access the regulations electronically and contact information for the licensing office.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Dec 16, 2025 Complaint investigation
1 violation cited, listed under Citations.
Violation found Aug 6, 2024 Complaint investigation
1 violation cited, listed under Citations.
Violation found Aug 28, 2023 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $60.00 $56.00
Infant (6 Weeks-12 mos.) $60.00 $56.00
Young Toddler (13-24 mos.) $56.00 $52.00
Older Toddler (25-36 mos.) $52.00 $46.00
Preschool (37 mos.- Entering K) $50.00 $44.00
Young School-Age (K-3rd gr.) $50.00 $40.00
Older School-Age (4th gr.-15 yrs.) $50.00 $40.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 58 children
Certificate status Regular
Certificate valid through Jun 5, 2027
Keystone STARS STAR 4
since Dec 10, 2025 · what STARS means
Operator Kings & Queens Early Learning Center LLC
Hours Monday–Friday 5:30 AM–11:00 PM How Pennsylvania centers’ hours compare
Phone (610) 750-6982
State certificate # CER-00254656
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Kings & Queens Early Learning Center LLC had any serious violations?

Pennsylvania cited 9 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 23, 2024 (staff ratios): “When certification representative arrived on 10/23/2024 for an unannounced monitoring, rep observed staff person #2 outside the building and they followed certification representative into the building. Certification…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Kings & Queens Early Learning Center LLC?

Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Kings & Queens Early Learning Center LLC’s Keystone STARS rating?

STAR 4, effective Dec 10, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Kings & Queens Early Learning Center LLC compare with other daycares in Reading?

It is tied for #18 of 84 centers in Reading by topic-weighted citations per inspection, and has more citations per inspection than 50% of Pennsylvania certified centers with enough inspection history to compare.

When was Kings & Queens Early Learning Center LLC last inspected?

Mar 27, 2026 (renewal). No violations were cited during that visit.

How much does Kings & Queens Early Learning Center LLC cost?

It reported full-time daily rates of $60.00 for newborn, $60.00 for infant, $56.00 for young toddler, $52.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Kings & Queens Early Learning Center LLC?

The legal entity on its Pennsylvania certificate is Kings & Queens Early Learning Center LLC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.