Multicultural Community Resource Center
Multicultural Community Resource Center is a certified child care center in Erie, PA, with capacity for 91 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 5 times and confirmed violations in 2 complaint investigations. The state cited 117 violations, 7 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (40 of 117). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #56 of 58 centers in Erie and has more citations per inspection than 99% of Pennsylvania certified centers.
Inspection record
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Staff #1's file did not contain an NSOR certificate. Staff #2's two most recent NSOR certificates are dated 7/9/2020 and 7/15/2025 which are more than 60 months apart. Staff #3's two most recent dates clearance on each clearance are: State Police 11/6/19 &1/3/2025, Child Abuse Clearances 11/6/19 & 1/3/2025, DHS FBI Clearance 11/21/19 & 1/21/2025, and NSOR Certificate 7/9/2020 & 7/15/2025, all are more than 60 months apart.
In the Pre-K Counts Room there were 2 pairs of adult scissors on the teacher's desk accessible to children.
The first aid kit in the Pre-K Counts room was missing scissors and soap.
In the large outside play space there was a hole in the wire fence along the bottom on the entrance side.
In the preschool room there were cracked magna tiles not in good repair.
The two most recent health assessments on file for Child #1, who is a preschool age child(See LIS Code Sheet), are dated 2/1/24 and 8/22/25, more than 12 months apart.
Staff #3's two most recent health assessments are dated 12/8/22 and 4/22/25 which are more than 24 months apart.
The most current emergency drill on file was dated 6/12/24 which was more than 12 months ago.
Staff #2's two most recent fire safety trainings are dated 3/5/2024 and 4/16/2025 which are more than 12 months apart. Staff #3's two most recent fires safety trainings are dated 3/5/24 and 4/21/25 which are more than 12 months apart. Staff #4's fire safety training is dated 9/22/2025 which was more than 12 months after Staff #4's date of hire(See LIS Code Sheet).
Staff #5's file did not contain documentation of evaluated proof of education of the person's foreign diploma.
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Child #1's financial agreement did not contain the amount of the fee to be charged per day or per week.
Child #1, 2, and 4's financial agreements did not contain the persons designated by a parent to whom the child may be released.
Child #2's file did not contain the phone number of the child's physician or source of medical care. Child #3 and 5's files did not contain the address of the children's physician or source of medical care.
Child #1, 2, 3, 4, and 5's files did not contain the enrolling parents work address and work phone number.
The files for child #3 and 4 do not include written parental permission for the facility to obtain emergency medical care.
Child #2 and 3's files did not contain information on the child's special needs.
Child #2 and 3's files did not contain the children's health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits.
Child #2's file did not contain 3 addresses of individuals designated by the parent to whom the child may be released. Child #3's file did not contain 1 address of an individual designated by the parent to whom the child may be released. Child #4's file did not contain 2 addresses of individuals designated by the parent to whom the child may be released.
The 2 most recent 6-month review signatures for the emergency contact form on file for Child #1 are dated 1/27/24 and 4/17/25 which is more than 6 months apart.
The files for child #2 and 3 did not include written parental permission for administration of medication or special dietary needs.
The files for Child #3 and 4 do not include written parental permission for the facility to administer minor first aid procedures.
The files for child #3 and 4 do not include written parental permission for transportation.
Staff #3's two most recent Child Abuse Clearances are dated 6/29/20 and 7/1/25 which are more than 60 months apart.
The facility's emergency plan did not contain a method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises.
The facility's emergency plan did not include a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.
In the main stairway that the children use to exit the building on the 2nd landing there were 4 protective electrical covers missing.
While outside in the play space 2 outside bags were sitting on the tables. Both book bags contained Hand sanitizer that stated keep out of reach of children accessible to children. In the toddler room in a child's bin was Babyganics sunscreen, which states keep out of reach of children, accessible to children.
While outside in the play space 2 outside bags were sitting on the tables. Both book bags contained a first aid kit accessible to children.
In the outside play space behind the pavilion is a large hole that is a tripping hazard.
In the toddler room next to the sink by the tables was damaged plaster on the wall.
There were multiple exposed bolts on the fence and gate inside the outside play space
In the outside play space there was a purple house-like embedded equipment that was not mounted over a loose-fill or unitary playground protective surface covering that meets the recommendations of the United States Consumer Product Safety Commission.
The first aid kit in the van used for transportation did not contain soap or a bottle of water.
The fire alarm testing log contained the following dates 12/31/24-/27/25, 5/6/25-6/17/25, and 6/17/25- which are more than 30 days apart.
The facility's emergency plan did not contain the address, directions, or map to where the evacuation of children to a location away from the facility premises.
Staff #1's two most recent mandated reporter trainings are dated 2/6/20 and 4/3/25 which is more than 60 months apart. Staff #2's two most recent mandated reporter trainings are dated 2/6/20 and 4/9/25 which are more than 60 months apart.
Staff #3's file did not contain proof of child care experience.
Staff person #9 was observed to be caring for children unsupervised. Staff person #9 has not completed the following pre-service training required prior to caring for children unsupervised: Pediatric First Aid and CPR.
Staff #1's file did not contain an NSOR certificate or a disclosure statement. Staff #2's file did not contain a disclosure statement. Staff #3 did not contain an NSOR certificate or a disclosure statement. Staff #4's file contained a disclosure statement that was not dated, and a Department of Education FBI Clearance dated 4/29/22 which is not an acceptable clearance. Staff #7's file contained a department of education FBI clearance dated 3/1/23 which is not an accepted clearance. The file for staff #7 did not contain a copy of the completed clearance information from Puerto Rico required under the CPSL. Staff #9's file did not contain an NSOR certificate, and it contained a department of education FBI clearance dated 5/13/24 which is not an acceptable clearance. Staff #10's file contained a department of education FBI clearance which is dated 7/22/22 which is not an acceptable clearance, and contains an NSOR dated 10/3/23 which is more than 45 days after date of hire(See LIS Code Sheet). Staff #11, who was hired more than 45 days prior(See LIS Code Sheet), file did not contain a DHS FBI clearance, an NSOR certificate, or a disclosure statement.
Staff #1, 2 and 3 did not contain any proof of emergency plan training.
The emergency plan was not posted in the facility at a conspicuous location.
The facility did not have a letter to provide to the parent of each enrolled child explaining the emergency procedures.
Emergency phones numbers were not posted in the school age classroom.
In the school age classroom, the first aid kit was sitting on a low table accessible to children.
The first aid kit in the common room was missing tape. The first aid kit on the wall in the infant room was missing soap.
In the school age classroom on the left near the closet the metal register cover was bent out exposing sharp edges. In the outside play space along the fence near the pavilion was a large hole causing a tripping hazard.
In the small outside fenced in play space along the building wall was chipped and peeling paint.
In the bathroom a handwashing sign was missing above the toilet.
In the large outdoor play space, there were exposed bolts in the fence corners and at the fence gate.
In the toddler room the rest equipment was not labeled for the use of a specific child. The cribs in the infant room were not label for the use of a specific child.
Staff #1, 3, and 11's files did not contain a health assessment.
Staff #1, 3, and 11's files did not contain a TB test. The file for staff person #9 was observed not to contain documentation of a Tuberculosis test result being completed within 12 months prior to date of hire (See LIS CODE SHEET).
The safe pick up and drop off procedures were not posted in a conspicuous location in the child care facility.
Both vans used for transportation did not contain the manufacturers' instructions for use of safety restraints.
The first aid kits in both vans did not contain a bottle of water.
The fire drill log did not contain Hypothetical location of the fire, the name of the facility persons who participated in the fire drill, and the number of children who participated in the fire drill.
Child #1 and 2's, enrolled more than 60 days ago(See LIS Code Sheet), files did not contain an initial health assessment. Child #3 initial health assessment dated 10/17/22 was more than 60 days after enrollment(See LIS Code Sheet).
Staff #4 and 6's two most recent pediatric first aid and CPR trainings are dated 6/25/22 and 7/8/24 which are more than 24 months apart.
Staff #3 did not contain fire safety training within 12 months of hire.
Staff person #2, 3, 9, and 11 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Pediatric First Aid and CPR Staff person #2 and 3 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Get Started with Center Based Care-Revised 2022
Staff #3's file did not contain any written staff evaluations within 12 months of hire(See LIS Code Sheet).
Staff #5, 8, 9, and 11 files did not contain documentation of evaluated proof of education of the persons' foreign diplomas.
There was no daily schedule posted in the infant room.
Child #3's most recent child service report was dated 10/2023 which is more than 6 months prior. Child #4's most recent child service report was dated 2/2024 which is more than 6 months prior.
The financial agreements for child #1, 2, 4, and 5 did not contain the persons designated by a parent to whom the child may be released.
The financial agreement for child #3 did not contain the date of the child's admission.
Child #2 and 4's file was missing last names for the emergency contacts.
Child #5's file did not contain the name, address and telephone number of the child's physician or source of medical care.
Child #3 and 4's files did not contain the policy number for a child under a family policy or Medical Assistance benefits.
The two most recent 6-month review signature for the emergency contact form on file for child #3 is dated 9/6/23 and 6/13/24 which is more than 6 months apart. The two most recent 6-month review signature for the emergency contact form on file for child #4 is dated 1/29/24 and 10/1/24 which is more than 6 months apart.
The two most recent 6-month review signatures for the financial agreement on file for child #3 is dated 10/30/23 and 6/11/24 which is more than 6 months apart. The most recent 6-month review signature for the financial agreement on file for child #4 is dated 1/29/24 which is more than 6 months prior.
The files for staff #1 and 3 did not contain two written nonfamily references.
Staff #3 file did not contain the required 12 hours of annual child care training
The file for Staff #1 (see IS Code Sheet) contained an NSOR Certificate dated 9.28.23, with no application available, and was after the first day working with children. The file for Staff #4 (see IS Code Sheet) contained and NSOR Certificate dated 8.12.22, with no application available, and was after the first day working with children. The file for Staff #4 (see IS Code Sheet) contained Mandated Reporter training on 4.13.23, which was beyond 90-days of initial hire. The file for Staff #8 (see IS Code Sheet) contained a State Police Clearance dated 10.5.23, with no application available, and was after the first day working with children. The file for Staff #8 (see IS Code Sheet) contained Mandated Reporter training on 4.12.23, which was beyond 90-days of initial hire.
The Disclosure Statement, in the file for Staff #8, was dated after the first day working with children.
A First-Aid kit was not located in the Common Room.
A broken panel of glass, on a door between the Common Room and hall, was located on the left side of the double, white door, was accessible to children, and created a scraping/cutting hazard. A broken window screen, on the left side of the back wall, approximately 6" x 12", was pulled away from the frame, was accessible to children, and created a scraping/cutting hazard.
Peeling, blue paint, was present on all walls in the school-age room. Damaged plaster, which was falling off the wall in two (2) areas on the light switch wall, was present in the school-age room.
An Updated Health Assessment was not contained in the file for Child #4 (Infant) and Child #5 (YT).
The Immunization Record, in the file for Child #1, did not contain documentation of the Influenza vaccination. There was no Immunization Record in the file for Child #4.
The file for Staff #1 (see IS Code Sheet), contained a Health Assessment dated 3.14.23, and a Mantoux test dated 3.17.23, which exceeded initial service. The two most recent Health Assessments in the file for Staff #2 and Staff #9 exceeded the 24-month renewal requirement. The file for Staff #8 (see IS Code Sheet), contained a Health Assessment and Mantoux test dated 1.18.23, which exceeded initial service.
The First-Aid kit, in the Honda Odyssey, did not contain tweezers.
As confirmed by the Operator, an Emergency Drill had not been conducted, which is required annually.
An Initial Health Assessment was not in the file for Child #4, which is required no later than 60 days following the first day of attendance.
The files for Staff #2, Staff #3, Staff #6, Staff #7, and Staff #9 did not contain documentation of the Health & Safety, 1-Hour Update by 12.30.22.
The file for Staff #5 contained Pediatric First-Aid/CPR training on 2.1.20 and 6.25.22, which exceeded the expiration date of the 2020 training. The file for Staff #6 contained Pediatric First-Aid/CPR training on 3.15.21 and 4.10.23, which exceeded the expiration date of the 2021 training.
The files for Staff #4 (see IS Code Sheet) and Staff #8 (see IS Code Sheet) contained documentation of Fire Safety training on 9.25.23, which exceeded the annual requirement.
The file for Staff #1 (see IS Code Sheet) contained documentation of Health & Safety - Revised, on 9.10.23, which exceeded 90-days of hire. The file for Staff #4 (see IS Code Sheet) contained documentation of Health & Safety - Revised, on 9.20.23, which exceeded 90-days of hire. The file for Staff #8 (see IS Code Sheet) contained documentation of Health & Safety - Revised, on 9.28.23, which exceeded 90-days of hire.
The file for Staff #4 (see IS Code Sheet) contained an Evaluation dated 10.23.23, which was not within 12 months of initial hire. The file for Staff #8 (see IS Code Sheet) contained an Evaluation dated 10.6.23, which was not within 12 months of initial hire. The file for Staff #9 (see IS Code Sheet) contained an Evaluation dated 11.2.23, and none in 2022.
The Daily Schedule was not posted in the Toddler Room or the Common Room.
The Emergency Contact form, in the file for Child #2, did not contain the enrolling parent's work address or work phone number.
The Emergency Contact form, in the file for Child #4, did not contain the address of the release person.
An Emergency Care Transportation Plan was not displayed in the pre-school room.
The files for Staff #4 and Staff #8 did not contain two (2) written, nonfamily references, as only one (1) was available in each file.
The file for Staff #1 (see IS Code Sheet), Staff #4 (see IS Code Sheet), Staff #7 (see IS Code Sheet), and Staff #8 (see IS Code Sheet) contained documentation of Emergency Plan training on 9.27.23, which exceeded 90-days of hire.
The file for Staff #4 (See IS Code Sheet) and Staff #8 (See IS Code Sheet), contained Pediatric First-Aid/CPR training on 4.10.23, which exceeded 90-days of hire.
Multicultural Community Resource Center does not have an Occupancy Permit for child care.
The file for Staff #4 (see IS Code Sheet) contained an NSOR Certificate dated 12.2.21, and no application was available.
The file for Staff #1 did not have documentation of Emergency Plan training since 2.28.18, which exceeded the annual requirement. The files for Staff #2, Staff #3, and Staff #8, did not have documentation of Emergency Plan training since 9.19.19, which exceeded the annual requirement.
No scissors were located in the first-aid kit in the school-age room.
The 4th window blind, on the right wall in the preschool room, had broken white slats which contained rough/sharp edges, and created a scraping/cutting hazard for children who look out the window. A white toy-bin lid, in the school-age room, was cracked in five (5) places, was accessible to children in care, and created a cutting/scraping hazard. The blue plastic slide structure, located in the outdoor play space, was cracked on three (3) slats, was accessible to children in care, and created a cutting/scraping hazard.
The two most recent Health Assessments in the file for Staff #1, exceeded the 24-month renewal requirement.
The file for Staff #1 did not contain Fire Safety training since 10.24.19, which exceeded the annual requirement. The file for Staff #2 did not contain Fire Safety training since 7.27.20, which exceeded the annual requirement. The file for Staff #3 did not contain Fire Safety training since 7.21.20, which exceeded the annual requirement. The file for Staff #8 did not contain Fire Safety training since 10.24.19, which exceeded the annual requirement.
Staff #8 has not completed the following required pre-service training within 90 days of their date of hire (see IS Code Sheet): Health & Safety Basics.
The file for Staff #1 did not contain a written evaluation since 9.10.18, which exceeded one evaluation every 12 months. The file for Staff #2 did not contain a written evaluation since 9.10.18, which exceeded one evaluation every 12 months. The file for Staff #3 did not contain a written evaluation since 9.11.18, which exceeded one evaluation every 12 months. The file for Staff #8 did not contain a written evaluation since 3.3.20, which exceeded one evaluation every 12 months.
The Agreement, in the file for Child #2, was not signed by the operator.
The Agreement, in the file for Child #3, did not contain the fee to be charged per day or per week.
The Agreement, in the file for Child #3, did not contain a name of a person to whom the child may be released.
The Agreement, in the files for Child #3 and Child #4, did not contain the dates of admission.
The Emergency Contact forms, in files for Child #2, Child #3, and Child #5, did not contain the enrolling parent's work address or work phone number.
The Emergency Contact forms, in the files for Child #4 and Child #5, did not contain the health insurance policy number.
The Emergency Contact form, in the file for Child #5, did not contain the release person's address.
The Agreements, in the files for Child #1, Child #2, and Child #4, did not contain documentation of parental review, at least once in a 6-month period.
The file for Staff #6 did not contain two written, nonfamily references, as only one was available.
Based on a conversation with the operator, no information was provided to the parents of enrolled children, on how to access the regulations electronically.
The files for Staff #1, Staff #2, Staff #3, and Staff #8, did not contain 12 hours of childcare training between 12.19.20 and 12.19.21. The file for Staff #4 did not contain 12 hours of childcare training between 9.28.21 and 9.28.22. The file for Staff #5 did not contain 12 hours of childcare training between 7.15.21 and 7.15.22. The file for Staff #7 did not contain 12 hours of childcare training between 5.17.21 and 5.17.22.
Child #1 was bitten by another child in care resulting in a visible injury. An Incident report was not completed and given to the parent/foster parent on the day of the incident. The incident report was completed the following day.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $59.83 | $46.42 |
| Infant (6 Weeks-12 mos.) | $59.83 | $46.42 |
| Young Toddler (13-24 mos.) | $57.15 | $44.99 |
| Older Toddler (25-36 mos.) | $54.83 | $44.86 |
| Preschool (37 mos.- Entering K) | $48.25 | $40.57 |
| Young School-Age (K-3rd gr.) | $44.35 | $34.68 |
| Older School-Age (4th gr.-15 yrs.) | $44.35 | $34.68 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Multicultural Community Resource Center had any serious violations?
Pennsylvania cited 7 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 1, 2025 (background checks): “Staff #1's file did not contain an NSOR certificate. Staff #2's two most recent NSOR certificates are dated 7/9/2020 and 7/15/2025 which are more than 60 months apart. Staff #3's two most recent dates clearance on each…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Multicultural Community Resource Center?
Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Multicultural Community Resource Center’s Keystone STARS rating?
STAR 4, effective May 19, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Multicultural Community Resource Center compare with other daycares in Erie?
It is tied for #56 of 58 centers in Erie by topic-weighted citations per inspection, and has more citations per inspection than 99% of Pennsylvania certified centers with enough inspection history to compare.
When was Multicultural Community Resource Center last inspected?
Oct 1, 2025 (renewal). The state cited at least one violation during that visit.
How much does Multicultural Community Resource Center cost?
It reported full-time daily rates of $59.83 for newborn, $59.83 for infant, $57.15 for young toddler, $54.83 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Multicultural Community Resource Center?
The legal entity on its Pennsylvania certificate is Multicultural Community Resource Center.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
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