Pocono Mountain Kids Village LLC

12 Church Ave, Mount Pocono, PA 18344 · Monroe County

1 core-safety citation in last 12 months 3 complaint investigations found violations Keystone STAR 2

Pocono Mountain Kids Village LLC is a certified child care center in Mount Pocono, PA, with capacity for 76 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 11 times and confirmed violations in 3 complaint investigations. The state cited 37 violations, 12 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for training & qualifications (10 of 37). 3 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #29 of 60 centers in Monroe County and has fewer citations per inspection than 55% of Pennsylvania certified centers.

Inspection record

Fewer citations than 55% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical

#29 of 60 centers in Monroe County

12 Core-safety citations

25 Other citations

11 Inspections

3 Complaint investigations that found violations

37 citations from 14 state visits since Aug 16, 2021 · 3 in the last 12 months · last inspected Sep 3, 2026

Every state visit

Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Training & qualifications 10

Background checks 5

Building & playground safety 5

Health & medication 4

Caregiver conduct 3

Emergency preparedness 3

Records & paperwork 2

Staff ratios 2

Supervision 1

Food & feeding 1

Child protection 1

Citations, newest first

Core safety Sep 3, 2026 Inspection Supervision

Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21

A renewal inspection occurred at the facility. A review of staff files was conducted. See the code sheet for the date of hire. Staff person #1 was observed to be caring for children unsupervised. Staff person #1 has not completed the following pre- service training required prior to caring for children unsupervised: pediatric first aid/CPR.

Center’s plan of correction (accepted, Sep 3, 2026): “Staff #1 will be supervised by an appropriate and approved staff. Staff #1 will schedule and participate in pediatric first aid and CPR. A copy of the training will be placed in the file.”

Inspection status on COMPASS: Needs Verification

Citation Sep 3, 2026 Inspection Training & qualifications

Staff evaluations 55 Pa. Code §3270.34(a)(6)

A renewal inspection occurred at the facility. A review of staff files was conducted. The following staff have not had an evaluation conducted on them at least every 12 months as required by regulation: Staff #2, #3, #4 and #5. The last evaluation conducted on these staff was conducted on 6/1/26.

Center’s plan of correction (accepted, Sep 3, 2026): “The director will conduct staff evaluations on the listed staff and will keep a copy of the evaluations in the staff files.”

Inspection status on COMPASS: Needs Verification

Citation Aug 26, 2026 Complaint investigation Records & paperwork

Emergency master file updated 55 Pa. Code §3270.181(e)

An unannounced inspection occurred at the facility. A physical site and file review was conducted. Children's emergency contacts were compared in the office and in the child care space the children were receiving care in and the emergency contacts in the child care space were not the current children's emergency contact forms that were in the children's file in the office.

Center’s plan of correction (accepted, Sep 9, 2026): “Will update children's emergency information in all classroom files to reflect the updates in the master file.”

Inspection status on COMPASS: Needs Verification

Core safety Sep 18, 2025 Inspection Background checks

Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)

A renewal inspection occurred at the facility. A review of staff files was conducted. The CPSL requires staff to update their clearances at least every 60 months. The following staff did not update their clearances at least every 60 months: Staff #1 (NSOR previous 2/25/20, current 6/3/25), Staff #2 (NSOR previous 2/25/20, current 6/3/25) and Staff #3 (NSOR previous 2/25/20, current 6/4/25).

Center’s plan of correction (implemented, Sep 24, 2025): “Staff will be removed from child care until the updated clearance is received. A copy of the updated clearance will be filed.”

Citation Sep 18, 2025 Inspection Building & playground safety

Building Surfaces/No peeling paint or plaster 55 Pa. Code §3270.76/3270.77(a)

A renewal inspection occurred at the facility. A physical site review was conducted. The following classrooms contained baseboard heaters that were rusty: Room 103 Pre-K/SA, Room 105 Toddlers and the Infant Room. Children were observed receiving care in these rooms and having access to the rusty baseboard heaters. The following areas contained peeling paint: Infant Room and the Indoor Gym. All these areas were identified and discussed with the director at the time of the inspection.

Center’s plan of correction (implemented, Nov 4, 2025): “A work order has been placed with the church for appropriate building repairs to be made to the walls and baseboard heater covers.”

Citation Sep 18, 2025 Inspection Building & playground safety

Clean, good repair, proper size 55 Pa. Code §3270.104(a)

A renewal inspection occurred at the facility. A physical site review was conducted. In the outdoor play area, four chairs with cracked seats were found.

Center’s plan of correction (implemented, Nov 4, 2025): “Staff immediately removed these broken chairs from the play area.”

Citation Sep 18, 2025 Inspection Training & qualifications

Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)

A renewal inspection occurred at the facility. A review of staff files was conducted. Regulation requires staff to participate in annual fire safety training. Staff # 4 did not participate in annual fire safety training (previous 1/11/24, current 2/13/25).

Center’s plan of correction (implemented, Sep 24, 2025): “In the future, staff will participate in annual fire safety training. Completion certificates will be placed for filing in the staff's file.”

Citation Sep 18, 2025 Inspection Training & qualifications

Comply with CPSL 55 Pa. Code §3270.32(a)

A renewal inspection occurred at the facility. A review of staff files was conducted. Staff #1 has not completed mandated reporter training within the last 60 months. This is evidenced by the previously documented mandated reporter training on file being dated 6/4/25. Staff #1 completed the training on 6/6/25.

Center’s plan of correction (implemented, Sep 24, 2025): “Staff #1 will be supervised until the training is completed. Staff #1 completed mandated reporter training on 6/6/25. A copy of the completed training was placed in the staff's file.”

Citation Sep 18, 2025 Inspection Records & paperwork

Services proceeded 55 Pa. Code §3270.123(a)(3)

A renewal inspection occurred at the facility. A review of children's files was conducted. Regulation requires child service reports to be done on children every 6-months. The following children did not have child service reports conducted at least every 6-months: Child #2 (previous 5/10/24, current 4/15/25) and Child #3 (current 4/30/25).

Center’s plan of correction (implemented, Sep 24, 2025): “In the future, child service reports will be conducted on children at least every 6 months from their date of enrollment. Copies of the completed report will be kept in the child's file.”

Core safety Dec 30, 2024 Inspection Background checks

Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)

A renewal inspection occurred at the facility. A review of staff files was conducted. See the code sheet for the date of hire. The CPSL requires staff to have an official child abuse clearance on file to be hired as a provisional hire. Staff # 3 was hired as a provisional hire but did not receive a child abuse clearance until 12/12/24. Staff #3 worked in the facility prior to obtaining this child abuse clearance.

Center’s plan of correction (implemented, Dec 30, 2024): “In the future, staff will be hired as appropriate to the CPSL and all documents will remain in the staff files at all times. Staff will also update these documents as appropriate to the CPSL.”

Show 27 older citations

Citation Dec 30, 2024 Inspection Food & feeding

Written statement 55 Pa. Code §3270.166(1)

A renewal inspection occurred at the facility. A review of children's files was conducted. See the code sheet for the date of birth. Regulation requires a written statement giving the formula and feeding schedule for an infant shall be obtained from the parent. Child #1 did not have this statement in the file at the time of the inspection.

Center’s plan of correction (implemented, Dec 30, 2024): “The director obtained a written statement giving the formula and feeding schedule for an infant shall be obtained from the parent at the time of the inspection.”

Citation Dec 30, 2024 Inspection Training & qualifications

Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)

A renewal inspection occurred at the facility. A review of staff files was conducted. Regulation requires staff to participate in annual fire safety training. The following staff did not participate in annual fire safety training: Staff #1 (previous 9/26/23, current 10/2/24) and Staff #2 (previous 9/30/23, current 12/10/24).

Center’s plan of correction (implemented, Dec 30, 2024): “In the future, staff will participate in annual fire safety training and documentation of the training will remain in the file at all times.”

Citation May 31, 2024 Inspection Building & playground safety

Hazardous toys and equipment 55 Pa. Code §3270.102(g)

A renewal inspection occurred at the facility. A physical site review was conducted. In the infant/toddler room, a Bumbo seat was found that did not include the required safety straps.

Center’s plan of correction (implemented, Jun 11, 2024): “The Bumbo seat was immediately removed from the classroom and will not be used unless the safety straps are obtained and installed.”

Citation May 31, 2024 Inspection Health & medication

Written instructions 55 Pa. Code §3270.133(2)

A renewal inspection occurred at the facility. A physical site review was conducted. In the SA/PreK room, medication for Virain was found and did not contain a prescription label for who the medication was intended for and how to administer the medication.

Center’s plan of correction (implemented, Jul 10, 2024): “A prescription label with the child's name and dosage information will be obtained and placed with the medication.”

Core safety May 30, 2024 Complaint investigation Caregiver conduct

No physical punishment /Restraints prohibited 55 Pa. Code §3270.113(b)/3270.113(e)

A 24-second recorded video of an incident that occurred on 5/29/24 was viewed. Staff #1 is holding both upper arms of Child #1 and they are facing each other. Child #1 eventually breaks away but appears to go after Staff #1. Staff #1 pushes the child away and yells. Staff #1 then bends over to get to the level of Child #1, yells and grabs the child's left forearm near her elbow. Child #1 tries to pull away several times while screaming/crying. During one of the attempts to get away, Child #1 twists to the left and falls to the ground while Staff #1 is still holding the child's arm. Staff #1 eventually releases the child's arm. Child #1 is left kneeling on the ground upset. Staff #1 goes back to Child #1 after tending to another child and tells Child #1 to go sit on the bench. Child #1 does not comply. Staff #1 then grabs both upper arms of Child #1 again, picks the child up off the ground in the same holding grip and forcefully puts the child on the bench. Child #1 is heard hitting the bench with their butt and is forcefully bent over into a V-shape with their upper body and legs with Staff #1 still gripping the child. Child #1 is viewed screaming, crying and trying to get away.…

Center’s plan of correction (implemented, Dec 9, 2024): “The staff member was terminated on 7/24/24. Mandated reporter training will be scheduled for all staff to participate in. Staff will not use physical discipline or restrain children.”

Core safety May 30, 2024 Complaint investigation Caregiver conduct

No harsh language 55 Pa. Code §3270.113(d)

A 24-second recorded video of an incident that occurred on 5/29/24 was viewed. Staff #1 was observed holding Child #1 by the arm. At the same time, the staff got near to the child's face level, raising their voice and spoke loudly with a harsh tone in the face of Child #1. Child #1 was observed crying, upset. and trying to get away, but Staff #1 continued to speak to the child with harsh tones in his voice.

Center’s plan of correction (implemented, Dec 9, 2024): “A facility person will not use harsh, demeaning, or abusive language in the presence of children.”

Core safety May 30, 2024 Inspection Child protection

Required to report/Child abuse reporting 55 Pa. Code §3270.19(a)/3270.19(b)

During interviews related to an incident that occurred on 5/29/24, multiple staff had repeated concerns about the inappropriate and aggressive physical interactions Staff #1 had with children during the staff's employment. Staff indicated that they expressed these concerns with the Director, but did not report these concerns to ChildLine until 5/29/24.

Center’s plan of correction (implemented, Dec 9, 2024): “Mandated reporter training will be scheduled for all staff to participate in. All staff will follow mandated reporter guidelines as appropriate to reporting suspected child abuse per the CPSL.”

Core safety May 30, 2024 Inspection Background checks

Convicted or awaiting trial 55 Pa. Code §3270.32(c)

Staff person #1 is awaiting trial for crimes of child abuse, child neglect, physical violence, or moral corruptness.

Center’s plan of correction (implemented, Dec 9, 2024): “The employee was terminated upon arrest.”

Core safety Mar 27, 2024 Inspection Staff ratios

Mixed Age Level 55 Pa. Code §3270.52

On 1/12/24, an Unannounced Monitoring Inspection was conducted. Staff person #1 and staff person #5 were observed in the Toddler Room supervising 13 young toddlers. This amount of children requires at least three staff persons. An acceptable plan of correction was received indicating that the correction would be implemented by 1/12/2024. On 3/27/24 an inspection to verify that the violations were fixed was conducted at the facility. Staff person #1 was observed to be supervising six mixed-age group children, with the youngest child being one years old. This amount of children requires at least two staff persons.

Center’s plan of correction (implemented, May 1, 2024): “The director has established a supervision and ratio policy. Before the end of each day, the director and supervisor will look at the following day's roster together. If there is a group or class that will be out of ratio the next day, staffing or children will be rearranged to ensure proper…”

Core safety Jan 9, 2024 Complaint investigation Caregiver conduct

No physical punishment 55 Pa. Code §3270.113(b)

Staff #5 admitted to pulling Child #1 down the hall inappropriately by the child's leg on 1/3/2024.

Center’s plan of correction (implemented, Mar 27, 2024): “The plan of correction for staff #5 would be to separate him from the situation immediately and then plan for appropriate training to teach him appropriate ways of handling the situation. The staff will participate in a 2-hr PQAS-approved, in-person training, regarding behavior management of…”

Core safety Jan 9, 2024 Inspection Background checks

Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)

Staff person #2 did not have a disclosure statement on file (see code sheet for date of hire). Staff person #6 (see code sheet for date of hire) did not have a completed NSOR on file.

Center’s plan of correction (implemented, Mar 21, 2024): “Staff #2 had a disclosure statement that she had signed and dated on 12/4/23 that was not in her file but now is in her file as of 1/12/24. Staff #6 no longer working at Pocono Mountain Kids Village as of 1/12/24.”