Pocono Services for Families and Children
Pocono Services for Families and Children is a certified child care center in East Stroudsburg, PA, with capacity for 131 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 2 complaint investigations. The state cited 20 violations, 3 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for training & qualifications (8 of 20). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is #10 of 23 centers in East Stroudsburg and has fewer citations per inspection than 63% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
A renewal inspection occurred at the facility. A review of staff files was conducted. The CPSL requires clearances to be updated atleast every 60 months. The following staff did not update their clerance(s) at least every 60 months: Staff #1 (NSOR previous 1/9/20, current 7/3/25) and Staff #2 (NSOR previous 6/16/20, current 6/20/25).
A renewal inspection occurred at the facility. A physical site review. In the Sunshine Room, rodent feces was observed in the corner, on the floor, near the sink.
A renewal inspection occured at the facility. A physical site review was conducted. In the infant room, a bottle warmer was found accessible to children. The bottle warmer contained a warning to keep out of reach of children and infants/toddlers were observed receiving care in this room at the time of the inspeciton. Staff indicated they had recently used the warmer to warm up a bottle.
A renewal inspection occurred at the facility. A review of staff files was conducted. The CPSL requires clearances to be updated every 60 months. Staff #1 did not update their child abuse clearance timely (previous 6/7/19, current 6/11/24). Staff #3 also did not update their clearances timely (state police 8/9/16 and 9/19/21, child abuse 8/30/16 and 9/22/21, FBI 8/12/16 and 9/28/21).
A renewal inspection occurred at the facility. A physical site review as conducted. Dirty and dusty vents, ceiling tiles and light covers were observed in: Shining Stars, Bright Stars, Discovery Preschool and Sunflower 2. Peeling paint was found in the bathroom of Bright Stars. A hole was found in the bathroom of the Discovery Preschool. All areas listed were identified and addressed with the staff at the time of the inspection.
A renewal inspection occurred at the facility. A review of the facility's fire drill log was conducted. Regulation requires fire drills to occur at least once every 60 days. The following drill lapsed occurring at least every 60 days: 2/9/24 - 4/16/24.
A renewal inspection occurred at the facility. A review of staff files was conducted. The OCDEL Announcement C-22-06 requires all current child care staff who completed the previous health and safety pre-service training modules prior to October 4, 2022 to complete the Pennsylvania Health and Safety Update 2022 by December 30, 2022. Staff # 1 did not complete this training until 2/14/23.
A renewal inspection occurred at the facility. A review of staff files was conducted. Regulation requires pediatric first aid training to be updated prior to the previous training experiencing. Staff #3 did not update their pediatric first aid/CPR training before the previous training expired (previous 6/10/22, current 6/28/24).
A renewal inspection occurred at the facility. A review of staff files was conducted. Regulation requires staff to participate in fire safety training on an annual basis. Staff #5 did not participate in annual fire safety (previous 4/24/23 and current 5/3/24).
A renewal inspection occurred at the facility. A review of staff files was conducted. Staff person #5 and #7 have not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): health and safety training. Staff person #2 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): pediatric first aid/CPR.
A renewal inspection occurred at the facility. A review of staff files was conducted. Staff #1, #6 and #7 have not completed mandated reporter training within the last 60 months. This is evidenced by the trainings documented as follows: Staff #1 (previous 12/28/15, current 4/19/21), Staff #6 (pervious 9/6/16, current 9/21/21) and Staff #7 (previous 9/5/16, current 1/25/22).
A renewal inspection occurred at the facility. A review of staff files was conducted. The following staff evaluations were not conducted on an annual basis as required by regulation: Staff #4 (previous 8/14/23, current 9/1/24) and Staff #5 (previous 7/20/23, current 8/5/24).
A renewal inspection occurred at the facility. A review of children's files was conducted. Regulation requires the emergency contact and agreement forms to be updated at least every 6 months. The following children's emergency contact forms were not update at least every 6 months: Child #1 (previous 8/25/23, current 4/16/24), Child #2 (previous 9/14/23), Child #4 (previous 10/6/22), Child #5 (previous 9/5/23, current 4/4/24), Child #6 (previous 9/5/23, current 4/4/24) and Child #7 (previous 10/30/23, current 8/5/24). The following children's agreement forms were not updated at least every 6 months: Child #1 (previous 9/6/23, current 6/2/24), Child #4 (previous 9/6/23, current 6/3/24), Child #5 (previous 9/15/23, current 4/5/24) and Child #6 (previous 6/3/24, current 4/4/24).
Staff Person #1 resided outside of Pennsylvania in the 5 years prior to employment at the facility and did not have the state sex offender registry search on file. State Sex offender search completed for Staff Person #1 at time of inspection.
Per facility fire drill log, all fire drills conducted between July 2022 and July 2023 were conducted in the morning.
Per inspection at facility on 3/22/23 it was revealed that on March 3, 2023, child #1 fell while outside on the playground causing an injury to his lip. Staff #1 did not complete and provide an injuries report for the parent on the day of the accident.
Inspection on 8/2/22 did not reveal a record of a drill log. Also Inspection on 8/2/22 revealed that the plan has not been sent to the local municipality.
Staff person #-1-2-3-4-5-6-7-8-9-10-11 & 12- have acceptable pediatric first aid/CPR training in an approved curriculum; however, the trainer has not provided documentation that they are PQAS-certified in that training topic.
On 6/22/22, Child #1 fell and hit his face causing damage to his teeth and requiring emergency medical care. The incident occurred at approximately 11:30am. Parent was not notified of the incident until approximately 1:15pm despite child's repeated complaints of pain.
Staff person #1, #2, #4 have not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet):Pediatric First Aid and Pediatric CPR. Staff person #3 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Health and Safety Topics.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Enforcement actions
Negative sanctions Pennsylvania lists for this center, such as a downgrade to a provisional certificate, refusing to renew or revoking its certificate of compliance, with the status COMPASS shows. “Operation permitted” means the center may keep operating while it appeals; “operation not permitted” means it may not.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $44.00 | $44.00 |
| Infant (6 Weeks-12 mos.) | $44.00 | $44.00 |
| Young Toddler (13-24 mos.) | $41.00 | $41.00 |
| Older Toddler (25-36 mos.) | $41.00 | $41.00 |
| Preschool (37 mos.- Entering K) | $37.00 | $37.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Pocono Services for Families and Children had any serious violations?
Pennsylvania cited 3 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 19, 2025 (background checks): “A renewal inspection occurred at the facility. A review of staff files was conducted. The CPSL requires clearances to be updated atleast every 60 months. The following staff did not update their clerance(s) at least…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Pocono Services for Families and Children?
Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Pocono Services for Families and Children’s Keystone STARS rating?
STAR 4, effective Jun 27, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Pocono Services for Families and Children compare with other daycares in East Stroudsburg?
It is #10 of 23 centers in East Stroudsburg by topic-weighted citations per inspection, and has fewer citations per inspection than 63% of Pennsylvania certified centers with enough inspection history to compare.
When was Pocono Services for Families and Children last inspected?
Aug 19, 2025 (renewal). The state cited at least one violation during that visit.
How much does Pocono Services for Families and Children cost?
It reported full-time daily rates of $44.00 for newborn, $44.00 for infant, $41.00 for young toddler, $41.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Pocono Services for Families and Children?
The legal entity on its Pennsylvania certificate is Pocono Services For Families And Children.
Certified centers nearby
425 N Courtland St, East Stroudsburg · 0.3 mi away · 31 spots About typical Pocono YMCA at East Stroudsburg Elementary
93 Independence Rd, East Stroudsburg · 0.4 mi away Fewer citations than most Ivelisse Children Learning and Daycare
213 Skyline Dr, East Stroudsburg · 0.5 mi away · 96 spots Among the most cited Little People LLC
37 Mill Creek Rd, East Stroudsburg · 0.5 mi away · 48 spots More citations than most Pocono Family YMCA at East Stroudsburg South
279 N Courtland St, East Stroudsburg · 0.5 mi away More citations than most Totally for Kids Academy INC
156 Eagles Glen Plz, East Stroudsburg · 0.7 mi away · 57 spots Among the most cited
Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.