Daycare Record Child care inspection records

Pocono Services for Families and Children

212 W 4th St, East Stroudsburg, PA 18301 · Monroe County
Reduction in Maximum capacity, September 2026 (COMPASS status: Pending Appeal) 2 complaint investigations found violations Keystone STAR 4

Pocono Services for Families and Children is a certified child care center in East Stroudsburg, PA, with capacity for 131 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 2 complaint investigations. The state cited 20 violations, 3 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for training & qualifications (8 of 20). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is #10 of 23 centers in East Stroudsburg and has fewer citations per inspection than 63% of Pennsylvania certified centers.

Inspection record

Fewer citations than 63% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
#10 of 23 centers in East Stroudsburg
3 Core-safety citations
17 Other citations
6 Inspections
2 Complaint investigations that found violations
20 citations from 8 state visits since Aug 16, 2021 · none in the last 12 months · last inspected Aug 19, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 19, 2025 · Inspection · citation found Aug 26, 2024 · Inspection · citation found Aug 21, 2023 · Inspection · citation found Mar 22, 2023 · Report/investigation · citation found Aug 2, 2022 · Inspection · citation found Aug 2, 2022 · Inspection · no citation Jun 30, 2022 · Report/investigation · citation found Jun 30, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Training & qualifications 8
Background checks 3
Building & playground safety 3
Emergency preparedness 3
Records & paperwork 2
Health & medication 1

Citations, newest first

Core safety Aug 19, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
A renewal inspection occurred at the facility. A review of staff files was conducted. The CPSL requires clearances to be updated atleast every 60 months. The following staff did not update their clerance(s) at least every 60 months: Staff #1 (NSOR previous 1/9/20, current 7/3/25) and Staff #2 (NSOR previous 6/16/20, current 6/20/25).
Center’s plan of correction (implemented, Sep 19, 2025): “Staff will be removed from childcare. Clearances will be updated.”
Citation Aug 19, 2025 Inspection Building & playground safety
No insects or rodents 55 Pa. Code §3270.67(c)
A renewal inspection occurred at the facility. A physical site review. In the Sunshine Room, rodent feces was observed in the corner, on the floor, near the sink.
Center’s plan of correction (implemented, Sep 19, 2025): “Staff will clean the room. The facility will continue routine services with the contracted exterminator.”
Citation Aug 19, 2025 Inspection Building & playground safety
Heat Source/Building Surfaces 55 Pa. Code §3270.71/3270.76
A renewal inspection occured at the facility. A physical site review was conducted. In the infant room, a bottle warmer was found accessible to children. The bottle warmer contained a warning to keep out of reach of children and infants/toddlers were observed receiving care in this room at the time of the inspeciton. Staff indicated they had recently used the warmer to warm up a bottle.
Center’s plan of correction (implemented, Sep 19, 2025): “Staff immediatley moved the bottle warmer to an area that was not accessible to children.”
Core safety Aug 26, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
A renewal inspection occurred at the facility. A review of staff files was conducted. The CPSL requires clearances to be updated every 60 months. Staff #1 did not update their child abuse clearance timely (previous 6/7/19, current 6/11/24). Staff #3 also did not update their clearances timely (state police 8/9/16 and 9/19/21, child abuse 8/30/16 and 9/22/21, FBI 8/12/16 and 9/28/21).
Center’s plan of correction (implemented, Sep 13, 2024): “In the future, staff will update their clearances as appropriate to the CPSL. All clearances will remain in the staff's file at all times.”
Citation Aug 26, 2024 Inspection Building & playground safety
Building Surfaces/No peeling paint or plaster 55 Pa. Code §3270.76/3270.77(a)
A renewal inspection occurred at the facility. A physical site review as conducted. Dirty and dusty vents, ceiling tiles and light covers were observed in: Shining Stars, Bright Stars, Discovery Preschool and Sunflower 2. Peeling paint was found in the bathroom of Bright Stars. A hole was found in the bathroom of the Discovery Preschool. All areas listed were identified and addressed with the staff at the time of the inspection.
Center’s plan of correction (implemented, Sep 13, 2024): “All areas identified will be appropriately cleaned and/or repaired.”
Citation Aug 26, 2024 Inspection Emergency preparedness
Every 60 days 55 Pa. Code §3270.94(a)(1)
A renewal inspection occurred at the facility. A review of the facility's fire drill log was conducted. Regulation requires fire drills to occur at least once every 60 days. The following drill lapsed occurring at least every 60 days: 2/9/24 - 4/16/24.
Center’s plan of correction (implemented, Sep 13, 2024): “Fire drills were current for this inspection.”
Citation Aug 26, 2024 Inspection Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
A renewal inspection occurred at the facility. A review of staff files was conducted. The OCDEL Announcement C-22-06 requires all current child care staff who completed the previous health and safety pre-service training modules prior to October 4, 2022 to complete the Pennsylvania Health and Safety Update 2022 by December 30, 2022. Staff # 1 did not complete this training until 2/14/23.
Center’s plan of correction (implemented, Sep 13, 2024): “In the future, staff will take all trainings as required by regulation and announcements. Documentation of these trainings will remain in the staff's file at all times.”
Citation Aug 26, 2024 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
A renewal inspection occurred at the facility. A review of staff files was conducted. Regulation requires pediatric first aid training to be updated prior to the previous training experiencing. Staff #3 did not update their pediatric first aid/CPR training before the previous training expired (previous 6/10/22, current 6/28/24).
Center’s plan of correction (implemented, Sep 13, 2024): “In the future, staff will keep current at all times pediatric first aid/CPR training.”
Citation Aug 26, 2024 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
A renewal inspection occurred at the facility. A review of staff files was conducted. Regulation requires staff to participate in fire safety training on an annual basis. Staff #5 did not participate in annual fire safety (previous 4/24/23 and current 5/3/24).
Center’s plan of correction (implemented, Sep 13, 2024): “In the future, staff will participate in fire safety training on an annual basis and documentation of this completed training will remain in their file.”
Citation Aug 26, 2024 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
A renewal inspection occurred at the facility. A review of staff files was conducted. Staff person #5 and #7 have not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): health and safety training. Staff person #2 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): pediatric first aid/CPR.
Center’s plan of correction (implemented, Sep 13, 2024): “In the future, newly hired staff will participate in health and safety training and pediatric first aid/CPR training within 90 days of their hire date and documentation of the training will be maintained in the staff's file.”
Citation Aug 26, 2024 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
A renewal inspection occurred at the facility. A review of staff files was conducted. Staff #1, #6 and #7 have not completed mandated reporter training within the last 60 months. This is evidenced by the trainings documented as follows: Staff #1 (previous 12/28/15, current 4/19/21), Staff #6 (pervious 9/6/16, current 9/21/21) and Staff #7 (previous 9/5/16, current 1/25/22).
Center’s plan of correction (implemented, Sep 13, 2024): “In the future, staff will participate mandated reporter training as required by the CPSL at initial hire and updated as appropriate to the CPSL.”
Citation Aug 26, 2024 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
A renewal inspection occurred at the facility. A review of staff files was conducted. The following staff evaluations were not conducted on an annual basis as required by regulation: Staff #4 (previous 8/14/23, current 9/1/24) and Staff #5 (previous 7/20/23, current 8/5/24).
Center’s plan of correction (implemented, Sep 13, 2024): “In the future, staff evaluations will be conducted on an annual basis and these staff evaluations will be maintained in the staff's file.”
Citation Aug 26, 2024 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
A renewal inspection occurred at the facility. A review of children's files was conducted. Regulation requires the emergency contact and agreement forms to be updated at least every 6 months. The following children's emergency contact forms were not update at least every 6 months: Child #1 (previous 8/25/23, current 4/16/24), Child #2 (previous 9/14/23), Child #4 (previous 10/6/22), Child #5 (previous 9/5/23, current 4/4/24), Child #6 (previous 9/5/23, current 4/4/24) and Child #7 (previous 10/30/23, current 8/5/24). The following children's agreement forms were not updated at least every 6 months: Child #1 (previous 9/6/23, current 6/2/24), Child #4 (previous 9/6/23, current 6/3/24), Child #5 (previous 9/15/23, current 4/5/24) and Child #6 (previous 6/3/24, current 4/4/24).
Center’s plan of correction (implemented, Sep 13, 2024): “The listed children's emergency contact and agreement forms will be updated as appropriate. Documentation of the update will be maintained in the child's file.”
Core safety Aug 21, 2023 Inspection Background checks
Comply with CPSL 55 Pa. Code §3270.32(a)
Staff Person #1 resided outside of Pennsylvania in the 5 years prior to employment at the facility and did not have the state sex offender registry search on file. State Sex offender search completed for Staff Person #1 at time of inspection.
Center’s plan of correction (implemented, Sep 6, 2023): “Any and all employees that have resided outside of PA prior to hiring will have a CPSL search completed before hiring.”
Citation Aug 21, 2023 Inspection Emergency preparedness
Different times of day 55 Pa. Code §3270.94(a)(2)
Per facility fire drill log, all fire drills conducted between July 2022 and July 2023 were conducted in the morning.
Center’s plan of correction (implemented, Sep 6, 2023): “Designated staff person who is responsible to conduct fire drills will conduct them at different times of day or nights.”
Citation Mar 22, 2023 Complaint investigation Records & paperwork
Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file 55 Pa. Code §3270.182(7)
Per inspection at facility on 3/22/23 it was revealed that on March 3, 2023, child #1 fell while outside on the playground causing an injury to his lip. Staff #1 did not complete and provide an injuries report for the parent on the day of the accident.
Center’s plan of correction (implemented, Apr 17, 2023): “Updated Incident and accident procedure to include any and all changes. Staff received training on procedure in July 2022 Staff received additional training on 3/13/2022”
Citation Aug 2, 2022 Inspection Emergency preparedness
Emergency plan/Emergency plan 55 Pa. Code §3270.27(a)(6)/3270.27(f)
Inspection on 8/2/22 did not reveal a record of a drill log. Also Inspection on 8/2/22 revealed that the plan has not been sent to the local municipality.
Center’s plan of correction (implemented, Aug 26, 2022): “During the week of August 29 - September 2 all employees will participate in an emergency evacuation drill provided by community emergency personnel. It will be a mock drill at each site to include all employees. The drill will be documented and kept on file. Emergency plans will be sent to local…”
Citation Aug 2, 2022 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Staff person #-1-2-3-4-5-6-7-8-9-10-11 & 12- have acceptable pediatric first aid/CPR training in an approved curriculum; however, the trainer has not provided documentation that they are PQAS-certified in that training topic.
Center’s plan of correction (implemented, Aug 26, 2022): “On August 13, 2022 CPR/First training will be provided by A Plus Safety for all staff #1-16 at PSFC's East Stroudsburg Center.”
Citation Jun 30, 2022 Complaint investigation Health & medication
Contact parent/keep record 55 Pa. Code §3270.132(a)
On 6/22/22, Child #1 fell and hit his face causing damage to his teeth and requiring emergency medical care. The incident occurred at approximately 11:30am. Parent was not notified of the incident until approximately 1:15pm despite child's repeated complaints of pain.
Center’s plan of correction (implemented, Aug 15, 2022): “A reminder via email was sent out to all staff, along with a copy of the Personnel Policy and Procedure (Accidents 3.1), that notes a parent is to be contacted immediately if a child is injured. A more detailed training is scheduled for 7/29 on the procedures for injuries in the classroom.…”
Citation Jun 30, 2022 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Staff person #1, #2, #4 have not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet):Pediatric First Aid and Pediatric CPR. Staff person #3 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Health and Safety Topics.
Center’s plan of correction (implemented, Aug 15, 2022): “Staff #1 has a current certificate date 10/14/20 valid for 2 years but it was not in her file at the time of inspection. Staff #2 has been absent due to COVID and has not returned to work yet. Pediatric 1st Aid/CPR will be completed as soon as she returns to work. Staff #4 completed Pediatric 1st…”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Mar 22, 2023 Complaint investigation
1 violation cited, listed under Citations.
Violation found Jun 30, 2022 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Enforcement actions

Reduction in Maximum capacity Sep 15, 2026
COMPASS status: Pending Appeal

Negative sanctions Pennsylvania lists for this center, such as a downgrade to a provisional certificate, refusing to renew or revoking its certificate of compliance, with the status COMPASS shows. “Operation permitted” means the center may keep operating while it appeals; “operation not permitted” means it may not.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $44.00 $44.00
Infant (6 Weeks-12 mos.) $44.00 $44.00
Young Toddler (13-24 mos.) $41.00 $41.00
Older Toddler (25-36 mos.) $41.00 $41.00
Preschool (37 mos.- Entering K) $37.00 $37.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 131 children
Certificate status Regular
Certificate valid through Nov 17, 2026
Keystone STARS STAR 4
since Jun 27, 2026 · what STARS means
Programs PA Pre-K Counts, Head Start (state supplemental), Head Start
Operator Pocono Services For Families And Children
Hours Monday–Friday 7:30 AM–4:30 PM How Pennsylvania centers’ hours compare
Phone (570) 517-6600
State certificate # CER-00260953
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Pocono Services for Families and Children had any serious violations?

Pennsylvania cited 3 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 19, 2025 (background checks): “A renewal inspection occurred at the facility. A review of staff files was conducted. The CPSL requires clearances to be updated atleast every 60 months. The following staff did not update their clerance(s) at least…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Pocono Services for Families and Children?

Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Pocono Services for Families and Children’s Keystone STARS rating?

STAR 4, effective Jun 27, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Pocono Services for Families and Children compare with other daycares in East Stroudsburg?

It is #10 of 23 centers in East Stroudsburg by topic-weighted citations per inspection, and has fewer citations per inspection than 63% of Pennsylvania certified centers with enough inspection history to compare.

When was Pocono Services for Families and Children last inspected?

Aug 19, 2025 (renewal). The state cited at least one violation during that visit.

How much does Pocono Services for Families and Children cost?

It reported full-time daily rates of $44.00 for newborn, $44.00 for infant, $41.00 for young toddler, $41.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Pocono Services for Families and Children?

The legal entity on its Pennsylvania certificate is Pocono Services For Families And Children.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.