Retikis Open Arms Childcare 2
Retikis Open Arms Childcare 2 is a certified child care center in Harrisburg, PA, with capacity for 38 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 3 complaint investigations. The state cited 42 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). 7 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #33 of 75 centers in Harrisburg and has more citations per inspection than 65% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
In the kitchen the walls, outside of oven/stove, and trash can were observed to be excessively dirty. In the toddler bathroom the stepstool and trash can were observed to be excessively dirty. The floor tiles in the front hallway and the preschool bathroom were observed to be coming up causing tripping hazards and uncleanliness in the bathroom. The outside exit doors in the building (in the preschool room and front door) were excessively difficult to open and the push bar in the preschool classroom was falling off the door.
Staff person #1 had child #1 open the front door of the center for a therapist while staff person #1 supervised child #1 from the classroom side of the gate.
It was observed that there was 1 facility person present in the facility providing care for 4 preschool children. Other staff were away from the facility providing transportation for a mid-day child pick-up.
It was noted by facility person #1 that child #2 was excluded from attending the childcare due to a persistent cough with upper respiratory issue per the facility's sick policy despite a doctor's notes dated 1/12/2026 permitting the child to return to school.
Upon review of facility records, Facility person # 1 tested the smoke detectors on 12/5/25 and did not complete a subsequent test within 30 days. Facility person #1 did not document the January smoke detector testing on the log. (CORRECTED ON SITE)
A copy of an initial health assessment was not on file for Child #1 within 60-days following the first day of attendance at the facility.
The facility did not make reasonable accommodations for child to receive specialized services as facility person #1 stated that in December 2025, a child's therapist was not initially allowed access to the facility by on-site facility staff. Facility person #1 stated that facility staff called them on the phone and facility person #1 returned to the center to allow access to the therapist. The therapist had to wait in the parking lot.
Staff emergency plan training was not updated annually. The file for facility person # 2 and facility person #4 included documentation of emergency plan training on 5/01/24 with an update on 7/01/25.
It was observed that the first aid did not include tweezers in the small room across form the kitchen, (toddler Room).
At the time of inspection, the facility's operator did not have documentation on file notifying local traffic safety (PennBrook) authorities annually in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the child care facility.
Show 32 older citations
Staff fire safety training was not conducted annually. The file for facility person #1 included documentation of fire safety training on 5.6.24 with an update on 7.22.25. The file for facility person #2 included documentation of fire safety training on 5.17.24 with an update on 7.23.25.
In the small room across from kitchen (Toddler rm), the written plan of activities did not include times for various activities and routines.
At the time of complaint investigation, cert rep observed 3 young toddlers and 3 older toddlers in the first childcare space. Facility persons #1 and #2 did not correctly identify the children in their primary care groups.
Cert rep observed a visible hole about 2 inches in diameter on the left wall in the front room childcare space. There was also peeling paint by a green table on walls just below the window. There was also a broken floor tile observed to the right of entrance of the facility.
It was observed that food stored in the refrigerator was outdated. Jars of Peanut butter had best buy dates of 3/12/24 & 7/6/2022 and cottage cheese with a best by date of 6/21/23. There was also a BBQ sauce that had spilled all over the outside of the container. It was also observed that baked mac and cheese that was left out on the kitchen counter and left uncovered for more than 45 minutes.
It was also observed that a toaster oven and oil in an original container located on a table which was accessible to children. (CORRECTED ON-SITE)
The file for facility person #3 contained a State Police Clearances dated 6.5.19 with an update on 8.14.24. The State Police clearance for staff person #3 was not updated within the 60 months timeframe required under CPLS.
The facility's parent letter explaining the emergency procedures did not contain accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
It was observed at the time of inspection that the facility did not test the fire detection system every 30 days. The provider (staff #1) tested the smoke detectors on 12.3.23 and again on 1.4.24 (32 DAYS) AND 3.1.24 and again on 4.2.24 (32DAYS) which is greater than the allowable 30 days between testing.
The facility's emergency plan did not contain a Continuity Of Operations plan.
It was observed that emergency telephone numbers were not available in the Infant, Toddler, and School Aged rooms.
Dirt buildup and dead insects observed in the corridor leading to the main bathroom. There were also water-stained ceiling tiles in the Preschool Room. A bag of cement was observed on the floor by the front entrance of the building.
It was observed that facility person #4 did not wash their hands after diaper changing and no hand washing signage was posted at the diapering area.
It was observed that there was no source of running water for handwashing present in the large room by the infant and toddler diapering area.
The file for child #3 did not contain an updated health assessment. The last health assessment on file was dated 3.17.22.
The health assessment on file for child #5 was missing immunization information.
It was observed that the smoke detector in the entrance way by the bathroom area had a 9V battery instead of the required 10 year lithium battery (corrected during inspection).
Staff person #2 completed the mandated reporter training after 90 days of their date of hire (see LIS code sheet). This was evidenced as the date of the mandated reporter training was 7.17.2023.
It was observed that the agreement form on file for child # 5 was not signed by the operator.
It was observed that the fee agreement form on file for child #5 did not contain a fee amount.
According to documentation on file at the time of inspection, a child service report had not been completed every six months during the previous year for child #4. The child service report on file for child #4 was dated July 1, 2022.
It was observed that the agreement form on file for child #5 did not contain arrival & departure times.
It was observed that the agreement form on file for child #5 did not contain an admission date.
It was observed that parents did not receive original agreements. Original agreements were in files for child # 3, child #4, child #5, child #6, child #7, child #8, child #9, and child #10.
The Emergency contact form on file for child #4 and child #6 did not contain health insurance / medical assistance policy numbers.
The Emergency contact form on file for child #3 did not contain the release person's full address.
It was observed that emergency contact forms for school age children were not available in the school age classroom.
The file for staff person # 2 contained State Police Clearances dated 8/9/2017 with an update on 8/12//2022. Clearances for staff person #2 were not updated within the 60 months timeframe required under CPLS. Provider corrected violation on-site.
It was observed that water marks were visible in the toddler bathroom that 1 ceiling tile and another ceiling tile was missing.
It was observed that the operator did not have documentation to support that an emergency drill was conducted annually.
Provider did not have a policy and procedure to identify the prevention of shaken baby syndrome, abusive head trauma, and child maltreatment. The missing policy did not include, but is not limited to: · Recognition of potential signs and symptoms of shaken baby syndrome and abusive head trauma; · Strategies for coping with a crying, fussing, or distraught child; and · Address the prevention and identification of child maltreatment.
Staff person #3 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Health & Safety
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $62.79 | $54.87 |
| Infant (6 Weeks-12 mos.) | $62.79 | $54.87 |
| Young Toddler (13-24 mos.) | $66.00 | $49.93 |
| Older Toddler (25-36 mos.) | $58.39 | $46.81 |
| Preschool (37 mos.- Entering K) | $52.25 | $42.91 |
| Young School-Age (K-3rd gr.) | $43.85 | $32.31 |
| Older School-Age (4th gr.-15 yrs.) | $43.85 | $32.31 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Retikis Open Arms Childcare 2 had any serious violations?
Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jan 23, 2026 (staff ratios): “It was observed that there was 1 facility person present in the facility providing care for 4 preschool children. Other staff were away from the facility providing transportation for a mid-day child pick-up.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Retikis Open Arms Childcare 2?
Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Retikis Open Arms Childcare 2’s Keystone STARS rating?
STAR 2, effective Dec 2, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Retikis Open Arms Childcare 2 compare with other daycares in Harrisburg?
It is #33 of 75 centers in Harrisburg by topic-weighted citations per inspection, and has more citations per inspection than 65% of Pennsylvania certified centers with enough inspection history to compare.
When was Retikis Open Arms Childcare 2 last inspected?
Jul 17, 2026 (renewal). The state cited at least one violation during that visit.
How much does Retikis Open Arms Childcare 2 cost?
It reported full-time daily rates of $62.79 for newborn, $62.79 for infant, $66.00 for young toddler, $58.39 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Retikis Open Arms Childcare 2?
The legal entity on its Pennsylvania certificate is Retikis Open Arms Childcare 2 LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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