Daycare Record Child care inspection records

Right From the Start

3570 Old Route 22, Hamburg, PA 19526 · Berks County
4 complaint investigations found violations Keystone STAR 4

Right From the Start is a certified child care center in Hamburg, PA, with capacity for 149 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 4 complaint investigations. The state cited 21 violations, 2 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for health & medication (8 of 21). None of them came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #30 of 138 centers in Berks County and has fewer citations per inspection than 61% of Pennsylvania certified centers.

Inspection record

Fewer citations than 61% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #30 of 138 centers in Berks County
2 Core-safety citations
19 Other citations
7 Inspections
4 Complaint investigations that found violations
21 citations from 11 state visits since Aug 16, 2021 · none in the last 12 months · last inspected Feb 20, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Feb 20, 2026 · Inspection · no citation Jul 1, 2025 · Inspection · no citation Feb 4, 2025 · Inspection · citation found Feb 27, 2024 · Inspection · citation found Sep 22, 2023 · Report/investigation · citation found Sep 22, 2023 · Report/investigation · citation found May 12, 2023 · Inspection · citation found Feb 1, 2023 · Inspection · citation found Jan 4, 2023 · Report/investigation · citation found Feb 1, 2022 · Inspection · citation found Sep 28, 2021 · Report/investigation · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Health & medication 8
Building & playground safety 4
Food & feeding 3
Supervision 2
Emergency preparedness 1
Other standards 1
Training & qualifications 1
Records & paperwork 1

Citations, newest first

Citation Feb 4, 2025 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
The bottles of child #1 were not labeled with the child's name.
Center’s plan of correction (implemented, Feb 5, 2025): “Child #1's bottles will be labeled.”
Citation Feb 4, 2025 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
The most recent emergency drill was done on 1/9/24, greater than 1 year ago.
Center’s plan of correction (implemented, Feb 5, 2025): “An emergency drill will be done by the end of the week.”
Citation Feb 27, 2024 Inspection Health & medication
Name on bottle 55 Pa. Code §3270.133(3)
It was observed in the Prek-1 room that areas of the prescription label on the medication present for child #1 was faded making the child's name no longer visible. It was stated in the young toddler room that the Motrin present was for child #2, but the medication was not labeled with the child's name as required.
Center’s plan of correction (implemented, Feb 28, 2024): “Parents of child #1 were notified of the issue and another box containing a new prescription label showing the child's name was provided to the facility. The Motrin present for child #2 was labeled immediately with the child's name.”
Citation Sep 22, 2023 Complaint investigation Building & playground safety
Outdoor equip.- protective surfacing 55 Pa. Code §3270.102(c)
During a complaint investigation on 9/22/23, an incident report was submitted to OCDEL explaining that child #1 needed emergency care on 9/21/23, after falling from a piece of embedded equipment in the facility's outdoor play space. It was observed at the time of the investigation that the wooden mulch depth where the child fell only measured approximately 6 inches deep. In addition, there were other areas of wooden mulch measuring between approximately 4-6 inches around the two pieces of embedded equipment located in this same outdoor play space. This depth, at these measured locations, does not meet the recommended United States Consumer Product Safety Commission depth of 9 inches.
Center’s plan of correction (implemented, Oct 3, 2023): “The embedded outdoor play equipment was immediately roped off to children until the play piece would meet the United States Consumer Product Safety Commission recommendations mulch depth of 9 inches. The equipment was not allowed to be used but other items in the play space that were not embedded…”
Citation Sep 22, 2023 Complaint investigation Other standards
Promote development 55 Pa. Code §3270.111(c)
Staff person #1 did not promote the development of skills, social competence and self-esteem or recognize child #1 as an individual when they admitted to forcing a preschool aged child to clean themselves up after having an accident. Staff person #1 believes that the child is fully capable of using the bathroom on their own, and that they need to be ready for kindergarten.
Center’s plan of correction (implemented, Oct 3, 2023): “Staff will receive training in the development of skills, social competence and self esteem to help staff understand that each child is an individual and that we have to be accepting of the child's skills and offer activities that will promote and assist children in accomplishing those skills.…”
Citation May 12, 2023 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Health and Safety Topics.
Center’s plan of correction (implemented, May 15, 2023): “During inspection staff person #1 was asked about the Health and Safety training certificate. Staff person #1 had begun the training but had not yet finished it. Staff person #1 was told immediately to complete the training and was not left unsupervised until the training was completed on 5/14/23…”
Citation Feb 1, 2023 Inspection Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
It was observed in the young toddler room that a plastic bag was accessible to children still placing objects in their mouth.
Center’s plan of correction (implemented, Feb 15, 2023): “Plastic bag was removed and toys were placed in a bin.”
Citation Feb 1, 2023 Inspection Health & medication
2 feet apart 55 Pa. Code §3270.106(f)
It was observed in the Young PreK room that a child was laying on their rest mat during rest time and did not have at least 2 feet of space on at least 3 sides of that rest mat.
Center’s plan of correction (implemented, Feb 15, 2023): “Staff re-arranged the classroom and now there is at least 2 feet on 3 sides of the rest mat while in use.”
Citation Feb 1, 2023 Inspection Health & medication
Toddler/preschool: updated health report every 12 months 55 Pa. Code §3270.131(b)(2)
File for child #3, see code sheet for enrollment and birth date, contained a health report dated 12/31/21, but an updated health report completed within the last 12 months was not found on file.
Center’s plan of correction (implemented, Feb 17, 2023): “Staff spoke with parent and parent scheduled a physical for the child on 2/17/23.”
Citation Feb 1, 2023 Inspection Health & medication
Original label 55 Pa. Code §3270.133(5)
It was observed that medication for child #1 was both present during inspection and logged on the medication log as having been administered by facility staff on 2/9/23. The medication label showed the manufacturer's expiration date for this medication was 1/2023.
Center’s plan of correction (implemented, Feb 15, 2023): “Expired medication was pulled immediately and sent home. Parent brought in new medication. Prior to accepting the medication staff checked the medication and the expiration date to ensure manufacturer's label is current and that the medication can be administered.”
Citation Feb 1, 2023 Inspection Health & medication
Medication log 55 Pa. Code §3270.133(7)
It was observed that medication and an established medication log was present for child #2. The medication log instructed the operator to administered the medication to the child daily. On 2/10/23, staff confirmed that the child was present, but the medication log only showed a date and did not include the dosage of the medication, the time the medication was administered, or the staff person's initials. Staff stated they did administer the medication to the child on 2/10/23, therefore staff did not maintain the medication log as required.
Center’s plan of correction (implemented, Feb 15, 2023): “Medication log was updated to reflect the medication that was administered.”
Citation Feb 1, 2023 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
It was observed that the garbage cans used to discard soiled diapers in the Tod 2 and Older Toddler (Tod 3) rooms were both broken and therefore were no longer a hands-free covered can.
Center’s plan of correction (implemented, Feb 15, 2023): “Cans were replaced and are now a hands-free covered can.”
Citation Feb 1, 2023 Inspection Food & feeding
Breakfast items from three groups 55 Pa. Code §3270.163(b)
It was observed on the facility's menu and confirmed by staff that on Mondays and Fridays the facility was only serving cereal and milk to the children for breakfast. At least one item from three of the four food groups listed was not being offered to children on those days.
Center’s plan of correction (implemented, Feb 15, 2023): “Facility added a fruit on cereal days so that 3 food groups are now offered.”
Core safety Jan 4, 2023 Complaint investigation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
It was self-reported to the Regional Office, that on 12/30/22, some time between 2:45-3pm, staff person #1 left the Prek2 room taking approximately 5 children with her but left child #1 sleeping in the Prek2 classroom alone and unsupervised for approximately 20-23 seconds.
Center’s plan of correction (implemented, Jan 18, 2023): “Upon incident occurring, provider immediately contacted DHS. After visitation by DHS a request to create and provide for review a supervision and ratio policy. The policy will be submitted and reviewed by DHS and then RFTS staff will be trained on updated policy. Staff member #1 was immediately…”
Core safety Jan 4, 2023 Complaint investigation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
It was self-reported to the Regional Office, that on 12/30/22, some time between 2:45-3pm, staff person #1 left the Prek2 room taking approximately 5 children with her but left child #1 sleeping in the Prek2 classroom alone and unsupervised for approximately 23-23 seconds.
Center’s plan of correction (implemented, Jan 18, 2023): “Staff member #1 was immediately terminated based on egregious noncompliance of DHS regulations, and another staff person was immediately reassigned to classroom to correct supervision issue. Upon review of new policy and procedure, additional emphasis will be enforced to better transitions from…”
Citation Feb 1, 2022 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.82(g)
It was observed that the toilet used by the young preschool room was dirty and had not been cleaned daily.
Center’s plan of correction (implemented, Feb 8, 2022): “Classroom staff will clean toilet daily and after use by children. Classroom staff will inspect toilet area fixture for good repair and cleanings.”
Citation Feb 1, 2022 Inspection Health & medication
Written consent 55 Pa. Code §3270.133(6)
It was observed that medication present for child #1 and child #2 did not have signed parental consent for administration of that medication.
Center’s plan of correction (implemented, Feb 8, 2022): “Classroom staff will have families sign medication log as soon as medication is handed to classroom staff so staff can administer the medication. This is for maintenance medication as well (epi-pen, etc). Medication log was completed and signed by parents of child #1 and child #2 giving consent for…”
Citation Feb 1, 2022 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
It was observed that two baby bottles in the infant room were not labeled.
Center’s plan of correction (implemented, Feb 8, 2022): “Classroom staff will inspect all parts of infant bottles to ensure as bottles are handed to them that all parts of the bottles are properly labeled with the child's name. Bottles were labeled by staff.”
Citation Feb 1, 2022 Inspection Records & paperwork
Posted in group space 55 Pa. Code §3270.111(b)
It was observed that a daily schedule was not posted in school age room 1 and school age room 2.
Center’s plan of correction (implemented, Feb 8, 2022): “Classroom staff will ensure that classroom schedule is posted in both classrooms. The posting (schedule) will be hung up in both classrooms for all staff to see. If a change in schedule occurs the old schedule will not be taken down until new one is ready.”
Citation Sep 28, 2021 Complaint investigation Building & playground safety
Building Surfaces/Clean and good repair 55 Pa. Code §3270.76/3270.82(g)
The following was observed during a complaint investigation on 9/28/21: The changing tables in the infant room, young toddler room, and older toddler rooms were not adequately cleaned and visible dirt was found under the changing table pads. It was observed in the facility's bathrooms that the walls contained excessive dried soap from the soap dispenser which was left dripping down the walls and on floors, bathroom sinks contained a thick layer of soap scum, and the back of the toilets were dirty. Classroom sinks were not being adequately cleaned and were dirty. Therefore, the bathrooms, both sink and toilet areas, throughout the facility are not being cleaned daily. In the young toddler room the steps the children use to access the classroom sink was dirty. It was observed in the young preschool room that the door leading to the outside parking lot was not in good repair. It was missing the weather stripping which allowed for a large gap from the bottom of the door to the floor. It was observed during inspection and stated by staff that they use a towel at this time to keep rain, cold air, and insects from coming into the classroom.
Center’s plan of correction (implemented, Nov 10, 2021): “All areas floors, walls, ceilings and other surfaces including outdoor play space will be inspected daily to be free from visible hazards. All areas(inside and outside) will be cleaned daily and be in good repair.”
Citation Sep 28, 2021 Complaint investigation Health & medication
Parent info communicable diseases/Communicate report to DOH 55 Pa. Code §3270.136(b)/3270.136(d)
During a complaint investigation conducted on 9/28/21, it was stated that on 9/18/21, the facility had been made aware of child #1 being diagnosed with respiratory syncytial virus (RSV) which is on the list of reportable diseases according to the Department of Health. Facility stated that they had received four additional reports of children having tested positive for RSV within the facility across four different classrooms. The operator did not inform parents of the suspected outbreak until 9/27/21, and the operator did not report it promptly to the appropriate division of the Department of Health as specified in Chapter 27, or to a local department of health.
Center’s plan of correction (implemented, Nov 10, 2021): “The provider did notify the families of the illness outbreak (RSV) through an exposure notice which was sent out through the provider's messaging app-remind app. The provider also did a call into PA DOH to notify them of the RSV and also to receive guidance from PADOH on next steps, etc.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Sep 22, 2023 Complaint investigation
1 violation cited, listed under Citations.
Violation found Sep 22, 2023 Complaint investigation
1 violation cited, listed under Citations.
Violation found Jan 4, 2023 Complaint investigation
2 violations cited, listed under Citations.
Violation found Sep 28, 2021 Complaint investigation
2 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $57.00 $57.00
Infant (6 Weeks-12 mos.) $57.00 $57.00
Young Toddler (13-24 mos.) $52.00 $52.00
Older Toddler (25-36 mos.) $50.00 $50.00
Preschool (37 mos.- Entering K) $47.00 $47.00
Young School-Age (K-3rd gr.) $44.00 $40.00
Older School-Age (4th gr.-15 yrs.) $44.00 $40.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 149 children
Certificate status Regular
Certificate valid through May 7, 2027
Keystone STARS STAR 4
since Apr 2, 2026 · what STARS means
Operator Philip Behms Daycare LLC
Hours Monday–Friday 6:30 AM–5:30 PM How Pennsylvania centers’ hours compare
Phone (610) 562-5770
State certificate # CER-00252933
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Right From the Start had any serious violations?

Pennsylvania cited 2 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jan 4, 2023 (supervision): “It was self-reported to the Regional Office, that on 12/30/22, some time between 2:45-3pm, staff person #1 left the Prek2 room taking approximately 5 children with her but left child #1 sleeping in the Prek2 classroom…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Right From the Start?

Pennsylvania lists 4 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Right From the Start’s Keystone STARS rating?

STAR 4, effective Apr 2, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Right From the Start compare with other daycares in Berks County?

It is tied for #30 of 138 centers in Berks County by topic-weighted citations per inspection, and has fewer citations per inspection than 61% of Pennsylvania certified centers with enough inspection history to compare.

When was Right From the Start last inspected?

Feb 20, 2026 (renewal). No violations were cited during that visit.

How much does Right From the Start cost?

It reported full-time daily rates of $57.00 for newborn, $57.00 for infant, $52.00 for young toddler, $50.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Right From the Start?

The legal entity on its Pennsylvania certificate is Philip Behms Daycare LLC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.