Sophies Learning Center · Scranton
Sophies Learning Center is a certified child care center in Scranton, PA, with capacity for 70 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times and confirmed violations in 1 complaint investigation. The state cited 41 violations, 7 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (12 of 41). 10 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is #22 of 24 centers in Scranton and has more citations per inspection than 59% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
During allocated unannounced visit, rep requested to view the fire safety logs. The facility could not locate documentation of completing any recent fire alarm drills.
During allocated unannounced visit, posted notes were reviewed. The facility did not have the current certificate of compliance posted in a conspicuous location.
During renewal inspection it was observed in the preschool room that there were parts of the wall that had chipped and damage paint. It was also observed that there were peelings of the baseboard molding along the walls.
During renewal inspection, staff files were reviewed. Staff #2s previous health assessment is dated for 8/31/23. An updated health assessment was not obtained until 9/3/25. This date indicates that an updated assessment was not obtained within the 24-month requirement.
During renewal inspection, facility files were reviewed. The facility did not have documentation of completing an annual emergency drill on file.
During renewal inspection, fire safety logs were reviewed. The following dates indicate that fire alarm testing was not done within the 30-day requirement: 2/1/25 to 3/31/25, 6/27/25 to 7/29/25.
During renewal inspection, staff files were reviewed. Staff #1's previous dated Pediatric CPR training was completed on 2/25/23. An updated training was completed until 8/13/25. This date indicates that the staff did not renew their certification on or before the expiration of their last training.
During renewal inspection it was observed that there was not a daily activities plan posted in the Infant room.
During renewal inspection, child files were reviewed. Child #2's last service report in file is dated for 12/4/24. This date indicates that a service report was not done within the 6-month requirement. Child #3s service report is dated for 11/25/25, however was not signed by the parent.
During renewal inspection, child files were reviewed. Child #1's emergency contact sheet was last dated for 7/4/24 and the financial agreement was last dated for 8/1/23. Child 2#'s emergency contact sheet and agreement were last dated for 2/24/25. Child #3's emergency contact sheet and agreement were last dated for 1/2/25. These dates indicate that an update was not done within the 6-month requirement.
Show 31 older citations
During renewal inspection it was observed that Staff #1's previous Child Abuse clearance was dated for 8/19/19. It was not updated within the 60 months as the update is dated for 12/17/24. It was also observed that Staff #1's previous Mandated Reporter training was dated for 9/26/19 and was not updated until 12/12/24. This indicates that the training was not updated within the 60 months.
During renewal inspection, it was observed in the Toddler room that emergency telephone numbers were not posted. It was also observed in the Toddler room that scissors were missing from the first aid kit.
Child #1 did not have an updated child service report on file. Last review and signed report was on 8/11/2023.
During renewal inspection, it was observed that Child #3 did not have the physicians address listed on the emergency contact sheet. Child #4 did not have the physicians name or information of the child's special needs listed on the emergency contact sheet.
During renewal inspection, it was observed that Child #4 did not have the health insurance policy number on the emergency contact sheet. It was also observed that Child #2, #4, & #5 did not have the release person's address on their emergency contact sheet.
During renewal inspection, it was observed that Child #1 and #2's financial agreement was not reviewed and updated within 6-months.
While at the facility for the renewal inspection the inspector observed that staff # 1 had a Pa State Police clearance dated for 9/19/18 and this clearance was not updated until 11/28/23. This clearance was not updated every 60 months as required by the CPSL. This clearance needed to be updated by 9/19/2023. Staff #1 also had a Pa Mandated Reporter training dated 11/26/18. This clearance was not updated every 60 months as required by the CPSL. The PA Mandated Reporter training needed to be updated by 11/26/23.
While at the facility unannounced for the renewal inspection the director was unable to provide the inspector with the required plan for continuity of operations.
While at the facility unannounced for the annual inspection the inspector found that the emergency plan was missing the required method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises and a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.
While at the facility for the renewal inspection the director was unable to provide the inspector with proof of having had an annual emergency drill for 2023.
While at the facility unannounced for the annual inspection the inspector found that the emergency plan was missing the required accommodations for shelter of children during an emergency including lock-down, shelter in place at the facility and shelter at locations away from the facility premises.
While at the facility for the renewal inspection the inspector observed the file for child #1 and found that this child did not obtain a health assessment until eight months after enrollment (see LIS sheet for enrollment date). Child #2 did not have a health assessment until 11/2/23 which was four months after enrollment (see LIS sheet for enrollment date).
Staff person #1 and #2 do not have current pediatric first aid/CPR training. This is evidenced by the previously documented pediatric first aid/CPR training expiration date of 10/23 for staff #1 while staff #2 only completed the online portion of the pediatric first aid/CPR training on 6/10/22.
While at the facility for the renewal inspection the inspector observed the file for child #1 and found that the emergency plan and agreement forms were dated 6/30/23 and not again until 1/2/24.
While at the facility unannounced on 5/2/23 for the complaint visit the inspector observed a child asleep in a crib missing the sheet, with blankets in replacement of a sheet. The mattress that the child was sleeping on was still sealed in the original plastic bag.
While at the facility unannounced on 5/2/23 for the complaint visit the inspector observed three children asleep in cribs with blankets completely covering over the children rendering the children unable to be seen and assessed.
While at the facility unannounced on 5/2/23 for the complaint visit the inspector observed Staff #1 and staff #2 were in the toddler classroom with 12 mixed aged children. The two youngest children in the group were child #1 and child #2 (See LIS Code Sheet for DOBS). Staff #2 identified child #1 as a child in her group of 8, making the ratio 1 to 6.
While at the facility unannounced on 5/2/23 the inspector reviewed the file for staff #1 and noted that this staff had been employed over the 45 days (please see the LIS Code Sheet for hire date) and was missing proof having a completed Pa State Police, a completed FBI, and NSOR. The Childline clearance was sent to the director while the inspector was present via email.
While at the facility unannounced on 5/2/23 for the complaint visit the inspector observed a child asleep in a crib missing the sheet, with blankets in replacement of a sheet. The mattress that the child was sleeping on was still sealed in the original plastic bag.
While at the facility unannounced on 5/2/23 for the complaint visit the inspector asked for the infant formula and feeding schedules and none could be produced.
While at the facility unannounced on 5/2/23 the inspector reviewed the file for staff #1 and noted that this staff had been employed over the 45 days (please see the LIS Code Sheet for hire date) and was missing proof of having a health assessment conducted within 12 months prior to providing initial service in a childcare setting as well as a tuberculosis screening by the Mantoux method at initial employment.
While at the facility unannounced on 5/2/23 the inspector reviewed the file for staff #1 and noted that this staff had been employed over the 45 days (please see the LIS Code Sheet for hire date) and was missing verification of childcare experience, education and training prior to service at the facility.
While at the facility unannounced on 5/2/23 the inspector reviewed the file for staff #1 and noted that this staff had been employed over the 45 days (please see the LIS Code Sheet for hire date) and was missing two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
While at the facility unannounced on 1/18/23 for the renewal inspection the inspector observed that the shared outdoor play space had mulch with a diameter of less than 1 inch.
While at the facility unannounced on 1/18/23 for the renewal inspection the inspector observed that child #1 and #2 were missing proof of having had a Influenza vaccine as is required.
While at the facility unannounced on 1/18/23 for the renewal inspection the inspector observed that the last fire system test was conducted on 12/2/22. Fire system testing is required to be completed every 30 days.
While at the facility unannounced on 1/18/23 for the renewal inspection the inspector observed that staff #1 did not obtain the required 1 hour update to the current Health and Safety requirement until 1/30/23. This update was to be completed by 12/30/22.
While at the facility unannounced on 1/18/23 for the renewal inspection the inspector observed that child #3 was missing the required update to the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.
While at the facility unannounced on 3/9/22 for the renewal inspection the inspection the inspector observed the heat registers on the right side of the floor in the main room to be off the brackets that hold the front cover in place. This created sharp edges in the childcare space.
While at the facility for the opening inspection on 11/2/21 the inspector reviewed the emergency plan and found that the emergency plan was missing lock down procedures and accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
While at the facility for the opening inspection on 11/2/21 the inspector reviewed the emergency plan and found that the emergency plan was missing the required concurrence with the local municipality and to the county emergency management agency.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $48.00 | $40.00 |
| Infant (6 Weeks-12 mos.) | $48.00 | $40.00 |
| Young Toddler (13-24 mos.) | $44.00 | $38.00 |
| Older Toddler (25-36 mos.) | $43.00 | $37.00 |
| Preschool (37 mos.- Entering K) | $41.00 | $35.00 |
| Young School-Age (K-3rd gr.) | $40.00 | $31.00 |
| Older School-Age (4th gr.-15 yrs.) | $40.00 | $31.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Sophies Learning Center had any serious violations?
Pennsylvania cited 7 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Dec 18, 2024 (background checks): “During renewal inspection it was observed that Staff #1's previous Child Abuse clearance was dated for 8/19/19. It was not updated within the 60 months as the update is dated for 12/17/24. It was also observed that…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Sophies Learning Center?
Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Sophies Learning Center’s Keystone STARS rating?
STAR 1, effective Mar 18, 2022. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Sophies Learning Center compare with other daycares in Scranton?
It is #22 of 24 centers in Scranton by topic-weighted citations per inspection, and has more citations per inspection than 59% of Pennsylvania certified centers with enough inspection history to compare.
When was Sophies Learning Center last inspected?
Jul 29, 2026 (allocated unannounced monitoring). The state cited at least one violation during that visit.
How much does Sophies Learning Center cost?
It reported full-time daily rates of $48.00 for newborn, $48.00 for infant, $44.00 for young toddler, $43.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Sophies Learning Center?
The legal entity on its Pennsylvania certificate is SLC Miller LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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