Daycare Record Child care inspection records

United Neighborhood Centers-Bellevue Center

531 Emmett St, Scranton, PA 18505 · Lackawanna County
1 core-safety citation in last 12 months 2 complaint investigations found violations Keystone STAR 4

United Neighborhood Centers-Bellevue Center is a certified child care center in Scranton, PA, with capacity for 153 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 2 complaint investigations. The state cited 18 violations, 5 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). 2 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #15 of 24 centers in Scranton and has fewer citations per inspection than 66% of Pennsylvania certified centers.

Inspection record

Fewer citations than 66% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
#15 of 24 centers in Scranton
5 Core-safety citations
13 Other citations
7 Inspections
2 Complaint investigations that found violations
18 citations from 10 state visits since Aug 16, 2021 · 2 in the last 12 months · last inspected Mar 16, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Mar 23, 2026 · Report/investigation · citation found Mar 16, 2026 · Inspection · citation found May 12, 2025 · Inspection · no citation Dec 3, 2024 · Inspection · no citation Jul 10, 2024 · Report/investigation · citation found May 16, 2024 · Inspection · citation found May 18, 2023 · Inspection · citation found Feb 14, 2023 · Inspection · citation found Aug 18, 2022 · Report/investigation · citation found Dec 16, 2021 · Inspection · no citation
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 4
Records & paperwork 4
Background checks 3
Health & medication 3
Caregiver conduct 1
Food & feeding 1
Training & qualifications 1
Supervision 1

Citations, newest first

Citation Mar 23, 2026 Complaint investigation Building & playground safety
No insects or rodents 55 Pa. Code §3270.67(c)
During complaint investigation, the director disclosed that droppings were seen within the past 5 weeks.
Center’s plan of correction (implemented, Apr 21, 2026): “Center staff removed droppings and used an approved bleach mixture to clean the areas where droppings were found. Agency hired a professional cleaning company to come into the center over the weekend after droppings were found to complete a deep clean of the center. Agency called in their…”
Core safety Mar 16, 2026 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During renewal inspection staff files were reviewed. Staff #1 lived outside the state of Pennsylvania within the past 5 years. Staff #1 did not have the required child abuse clearance from the state of Indiana on file at the time of inspection.
Center’s plan of correction (implemented, Apr 21, 2026): “The operator shall comply with the CPSL All staff will have copies of their clearances, disclosure statements and all other necessary documentation on file (4/21/26). Operator submitted Staff #1s information to cert rep in order to request and obtain the proper child abuse clearance. The clearance…”
Core safety Jul 10, 2024 Complaint investigation Caregiver conduct
Promote development 55 Pa. Code §3270.111(c)
During a complaint investigation staff admitted that a child was put in time out for roughly two hours due to an incident with another peer. This caused the child to not be able to partake in developmental activities, and did not aid the social competence and self-esteem of the child.
Center’s plan of correction (implemented, Aug 28, 2024): “The staff member who assigned the time out was new to our team and was going against the training she received as well as the policies and procedures she agreed to upon hire. Still, her actions have real consequences for our children and affect the agency. She has been retrained and warned about…”
Citation Jul 10, 2024 Complaint investigation Food & feeding
Not withheld as discipline 55 Pa. Code §3270.162(c)
It was admitted by the director that while a child was in time out, a snack was given to other children. The child in timeout was not offered the snack.
Center’s plan of correction (implemented, Aug 28, 2024): “This citation was a result of our misunderstanding of the regulation. All children onsite are given breakfast, lunch, and a snack each day they are present without exception. Breakfast, lunch, and snack components are never withheld from any child for any reason. In this instance, ice pops were…”
Core safety May 16, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Staff #1 did not request for the NSOR clearance before working with children. The clearance was not obtained until 1/17/24. Staff #2 requested for the NSOR clearance on time, however, did not receive it until past the 45-day due date and was still working with children. Staff #3 did not request for NSOR prior to working with children. Clearance was not obtained until 3/25/2024. Staff #4 did not apply for the State police clearance prior to working with children. It was not obtained until 12/21/23. Staff #5 did not apply for an updated FBI Clearance within the 5-year requirement and was still working with children. Last FBI clearance was dated for 10/13/2018 and update was received on 4/30/2024. (See code sheet for date of hire/first day working with children).
Center’s plan of correction (implemented, Jul 10, 2024): “These violations have already been corrected and all staff have valid, unexpired clearances.”
Citation May 16, 2024 Inspection Health & medication
Physical examination/Health assessment, TB test 55 Pa. Code §3270.151(c)(1)/3270.192(3)
Staff #5 did not received a health assessment and physical within the two-year requirement while working with children. Previous dated health assessment was on 11/9/21. An updated assessment was not completed until 1/4/24.
Center’s plan of correction (implemented, Jul 10, 2024): “This violation has already been corrected and all staff have valid, unexpired health assessments.”
Citation May 16, 2024 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
The following dates indicate that fire alarm testing had not been done within the 30-day requirement: 5/17/23, 6/21/23, 7/25/23, 8/30/23, 11/20/23, 12/28/23, 1/30/24, 3/12/24, 4/23/24.
Center’s plan of correction (implemented, Jul 10, 2024): “We cannot go back and correct past testing, however, moving forward we will conduct a test of the fire system twice a month (once between the 1st and 15th, and once between the 15th and end of month) to ensure that we are meeting the 30-day requirement.”
Citation May 16, 2024 Inspection Records & paperwork
Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)
Child #2's financial agreement was not updated within the 6-month requirement. Last dated review was 10/30/23.
Center’s plan of correction (implemented, Jul 10, 2024): “The parent has signed an updated financial agreement.”
Citation May 16, 2024 Inspection Training & qualifications
Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)
Staff person #3 had not completed pediatric first aid/CPR from a PQAS approved trainer and a PQAS approved curriculum within 90 days of their date of hire. This was corrected and staff #3 received the appropriate CPR certification on 1/12/24. (see code sheet for date of hire).
Center’s plan of correction (implemented, Jul 10, 2024): “This violation has already been corrected and all staff have valid, unexpired Pediatric First Aid/CPR from a PQAS approved trainer and a PQAS approved curriculum.”
Citation May 18, 2023 Inspection Building & playground safety
Inaccessible to children 55 Pa. Code §3270.75(b)
While at the facility unannounced on 5/18/23 for the renewal inspection the inspector observed a first aid kit left within reach of children in the "blue dolphin room.
Center’s plan of correction (implemented, Jun 22, 2023): “First aid kits will be inaccessible to children at all times. Staff have been trained to keep first aid kits out of reach of children at all times. This citation was the result of a school-age teacher leaving their first aid kit on the table during school hours when school-age children are not…”
Citation May 18, 2023 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
While at the facility unannounced on 5/18/23 for the renewal inspection the inspector observed new fencing in the outdoor play space to have the bolts exposed to the inside of the play space where the children would be playing.
Center’s plan of correction (implemented, Jun 22, 2023): “The Center Director has put in a maintenance request to cover all the bolts exposed to the inside of the play space where the children would be playing. The request outlines that this must be complete by 6/15/2023. In the meantime, children will play on the side of the playground that is in…”
Citation May 18, 2023 Inspection Health & medication
Original label 55 Pa. Code §3270.133(5)
While at the facility unannounced on 5/18/23 for the renewal inspection the inspector observed an expired Epi Pen, and albuterol inhaler for child #1 and an expired albuterol inhaler #2.
Center’s plan of correction (implemented, Jun 22, 2023): “Center Director will send home any expired medications with the families and will request up-to-date medications as needed.”
Citation May 18, 2023 Inspection Health & medication
Medication log 55 Pa. Code §3270.133(7)
While at the facility unannounced on 5/18/23 for the renewal inspection the inspector observed that child #3 had prescription medications at the facility but was missing the required medication log.
Center’s plan of correction (implemented, Jun 22, 2023): “Center Director will send home the medication or get proper documentation for the medication in cooperation with the parent.”
Citation May 18, 2023 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
While at the facility unannounced on 5/18/23 for the renewal inspection the inspector observed the file for child #4 and noted that the file was missing the name, address and telephone number of the individual designated by the parent to whom the child may be released.
Center’s plan of correction (implemented, Jun 22, 2023): “The Center Director will add the name, address, and phone number of the release persons and emergency contacts to each intake and in the "Notes" section of each child, which is accessible to staff through the Brightwheel app in the classrooms.”
Citation May 18, 2023 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
While at the facility unannounced on 5/18/23 for the renewal inspection the inspector observed that the facility utilizes an app for the children versus an emergency contact form. The information for child #5 was reviewed in this app only showed the names of the release persons. The emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
Center’s plan of correction (implemented, Jun 22, 2023): “The Center Director will add the name, address, and phone number of the release persons and emergency contacts to each intake and in the "Notes" section of each child, which is accessible to staff through the Brightwheel app in the classrooms.”
Citation May 18, 2023 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
While at the facility unannounced on 5/18/23 for the renewal inspection the inspector observed that the Quiet room was missing the required written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency.
Center’s plan of correction (implemented, Jun 22, 2023): “A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency will be hung in the Quiet room.”
Core safety Feb 14, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Staff person #1 did not have a completed NSOR on file within 45 days of hire (see code sheet for date of hire). NSOR date was 11/21/22.
Center’s plan of correction (implemented, Feb 14, 2023): “A clerical error was made on July 19, 2022, in which the NSOR application for staff #1 was sent to human resources, as per our procedural requirements, but it was mistakenly not submitted until 11/18/23. Staff #1 was immediately suspended from her position due to this oversight and was only…”
Core safety Aug 18, 2022 Self-reported violation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
The facility self- reported that child #1 absconded from the facility on 8/15/22 and was gone for roughly 90 minutes. Staff initially pursued child but lost sight of child.
Center’s plan of correction (implemented, Jan 18, 2023): “To be completed by November 30, 2022. UNC has an in-service training day for Child Care staff on November 23 and will try to schedule the PQAS instructor on that day if possible. All Bellevue staff will attend an in-person 3-hour supervision training led by a PQAS approved trainer. The training…”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Mar 23, 2026 Complaint investigation
1 violation cited, listed under Citations.
Violation found Jul 10, 2024 Complaint investigation
2 violations cited, listed under Citations.
Violation found Aug 18, 2022 Self-reported violation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Preschool (37 mos.- Entering K) $40.03 $40.03
Young School-Age (K-3rd gr.) $37.50 $30.00
Older School-Age (4th gr.-15 yrs.) $37.50 $30.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 153 children
Certificate status Regular
Certificate valid through Jun 14, 2027
Keystone STARS STAR 4
since May 27, 2026 · what STARS means
Operator United Neighborhood Centers Of Northeastern PA
Hours Monday–Friday 6:30 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (570) 342-5251
State certificate # CER-00255364
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has United Neighborhood Centers-Bellevue Center had any serious violations?

Pennsylvania cited 5 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Mar 16, 2026 (background checks): “During renewal inspection staff files were reviewed. Staff #1 lived outside the state of Pennsylvania within the past 5 years. Staff #1 did not have the required child abuse clearance from the state of Indiana on file…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about United Neighborhood Centers-Bellevue Center?

Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is United Neighborhood Centers-Bellevue Center’s Keystone STARS rating?

STAR 4, effective May 27, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does United Neighborhood Centers-Bellevue Center compare with other daycares in Scranton?

It is #15 of 24 centers in Scranton by topic-weighted citations per inspection, and has fewer citations per inspection than 66% of Pennsylvania certified centers with enough inspection history to compare.

When was United Neighborhood Centers-Bellevue Center last inspected?

Mar 16, 2026 (renewal). The state cited at least one violation during that visit.

How much does United Neighborhood Centers-Bellevue Center cost?

It reported full-time daily rates of $40.03 for preschool, $37.50 for young school-age, $37.50 for older school-age in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs United Neighborhood Centers-Bellevue Center?

The legal entity on its Pennsylvania certificate is United Neighborhood Centers Of Northeastern PA.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.