ST John Neumann School for Children and Families

401 Locust St, Columbia, PA 17512 · Lancaster County

2 core-safety citations in last 12 months 4 complaint investigations found violations Keystone STAR 2

ST John Neumann School for Children and Families is a certified child care center in Columbia, PA, with capacity for 140 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times and confirmed violations in 4 complaint investigations. The state cited 36 violations, 6 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for training & qualifications (9 of 36). 6 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #58 of 144 centers in Lancaster County and has more citations per inspection than 51% of Pennsylvania certified centers.

Inspection record

More citations than 51% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical

Tied for #58 of 144 centers in Lancaster County

6 Core-safety citations

30 Other citations

8 Inspections

4 Complaint investigations that found violations

36 citations from 13 state visits since Aug 16, 2021 · 6 in the last 12 months · last inspected Feb 27, 2026

Every state visit

Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Training & qualifications 9

Emergency preparedness 7

Health & medication 5

Records & paperwork 5

Caregiver conduct 4

Building & playground safety 2

Other standards 1

Transportation 1

Supervision 1

Background checks 1

Citations, newest first

Core safety Aug 3, 2026 Complaint investigation Caregiver conduct

No ridicule or threaten harm 55 Pa. Code §3270.113(c)

Staff persons #1 and #2 reported that staff in the Blooms classroom have been heard and observed speaking to both children and parents in different manners which is described as a favoring or not favoring manner. Staff person #1 and #2 singled out families/children when this occurred.

Center’s plan of correction (implemented, Aug 10, 2026): “Coaching focused on maintaining professional, respectful, equitable interactions with all children and families was provided to staff. DHS regulations regarding appropriate interactions will be reviewed, including the expectation that staff do not single out, demean, or treat any child or family…”

Citation Aug 3, 2026 Complaint investigation Other standards

Promote development 55 Pa. Code §3270.111(c)

Staff persons #1 and #2 reported that they have observed and heard staff in the Blooms classroom use harsh language with the children, such as "You need to..." or "You can't until..."

Center’s plan of correction (implemented, Aug 10, 2026): “The employee will receive individual coaching on the use of positive, developmentally appropriate communication strategies that foster children's independence, confidence, and self-esteem. Coaching will include modeling appropriate language, observation, feedback, and opportunities for reflection…”

Core safety Jul 21, 2026 Complaint investigation Caregiver conduct

Restraints prohibited 55 Pa. Code §3270.113(e)

On 7/21/26, staff person #2, self-reported that the class was lining up to walk back from the park. Child #1 did not want to hold the rope where they were assigned and was resisting leaving the park. Staff #1 grabbed child #1 and held them while they resisted to get them back from the park. Child #1 sustained scratches from staff #1 during this interaction.

Center’s plan of correction (implemented, Aug 10, 2026): “Staff #1 was terminated on July 21, 2026, following an investigation that determined that the employee engaged in prohibited restraint of a child, resulting in scratches to child #1.”

Citation Feb 27, 2026 Inspection Building & playground safety

Locked or inaccessible 55 Pa. Code §3270.66(a)

In the Buds classroom, a package of diaper wipes labeled "Keep out of reach of children" was observed on a bench in the bathroom, accessible to children. Corrected on site by moving the wipes out of reach of children.

Center’s plan of correction (implemented, Feb 27, 2026): “Corrected on site. Wipes were placed on a shelf located above the diaper changing table.”

Citation Feb 27, 2026 Inspection Training & qualifications

Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)

Documentation showing that fire safety training was completed within 12 months of previous completion was not available for Staff #1, as evidenced by the most recent completion date of 1/8/25. Documentation showing that fire safety training was completed within 12 months of previous completion was not available for Staff #2, as evidenced by the most recent completion date of 1/26/25. Documentation showing that fire safety training was completed within 12 months of previous completion was not available for Staff #3, as evidenced by the most recent completion date of 1/29/25. Documentation showing that fire safety training was completed within 12 months of previous completion was not available for Staff #4, as evidenced by the most recent completion date of 2/5/26 and a previous date of 1/9/25. Documentation showing that fire safety training was completed within 12 months of previous completion was not available for Staff #5, as evidenced by the most recent completion date of 1/16/25.

Center’s plan of correction (implemented, Mar 30, 2026): “Staff #1 completed the annual fire safety training on 3/25/2026. Staff #2 completed the annual fire safety training on 3/20/2026. Staff #3 completed the annual fire safety training on 3/19/2026. Staff #4 completed the annual fire safety training on 2/5/2026. Staff #5 completed the annual fire…”

Citation Feb 27, 2026 Inspection Training & qualifications

Age and Training 55 Pa. Code §3270.31(e)

Documentation showed that Staff #2 obtained 8 hours of professional development training during the period of June 2024/June 2025. Corrected with the first 4 hours of training completed in the 2025/26 period. Documentation showed that Staff #3 obtained 9 hours of professional development training during the period of November 2024/November 2025. Corrected with the first 3 hours obtained in the 2025-26 period.

Center’s plan of correction (implemented, Mar 30, 2026): “Missing training hours were corrected by counting hours completed during the subsequent year for staff #2 and staff #3.”

Citation Feb 21, 2025 Inspection Health & medication

Completed or signed by physician, PA, or CRNP 55 Pa. Code §3270.131(c)

At the time of the inspection, a signature from a physician, physician's assistant or a CRNP was not available on the health assessment for Child #4.

Center’s plan of correction (implemented, Mar 11, 2025): “We obtained the physician assistant's signature for the health assessment for Child #4.”

Citation Feb 21, 2025 Inspection Transportation

Pick-up and drop-off points 55 Pa. Code §3270.171(a)

At the time of the paperwork review, documentation that the annual letter to the local traffic authorities was sent in 2024 was not available. The letter was sent 2/17/25, but not prior to that date.

Center’s plan of correction (implemented, Mar 10, 2025): “Annual letter to the local traffic authorities was sent on 2/17/2025.”

Citation Feb 21, 2025 Inspection Training & qualifications

Comply with CPSL 55 Pa. Code §3270.32(a)

Staff #1 had not completed mandated reporter training within the 60-month requirement. Documentation shows that the current mandated reporter training was completed on 12/10/24 and the previous training was completed on 10/31/19, exceeding the 60-month requirement.

Center’s plan of correction (implemented, Mar 10, 2025): “Staff #1 completed the training on 12/10/24. Documentation was on file and noted as late.”

Citation Feb 21, 2025 Inspection Records & paperwork

Name/address/phone release person 55 Pa. Code §3270.124(b)(7)

At the time of the inspection, addresses for designated release individuals were not available for Child #1, Child #2, and Child #3. CORRECTED ON SITE for child #1 and child #3.

Center’s plan of correction (implemented, Mar 11, 2025): “All required information has been updated for Child #2.”

Show 26 older citations

Citation Feb 21, 2025 Inspection Records & paperwork

Each child care space 55 Pa. Code §3270.124(c)

At the time of the inspection, emergency contact forms located in the child care spaces did not contain addresses of emergency release persons. a proprietary emergency form was being used that did not contain a field for this information.

Center’s plan of correction (implemented, Mar 11, 2025): “A copy of each student's emergency contact form has been placed in the classroom emergency backpack.”

Core safety Aug 8, 2024 Inspection Supervision

Aides supervised all times 55 Pa. Code §3270.37(c)

Observed staff person #1 caring for a group of 4 young toddlers in the Sprout classroom unsupervised by a staff person qualified at a minimum as an assistant group supervisor.

Center’s plan of correction (implemented, Sep 3, 2024): “Staff person #1 provided her high school diploma by the end of the day on 08/08/2024. The Group Supervisor from the Shoots classroom remained with staff person #1 for the remainder of the day.”

Citation Aug 8, 2024 Incident investigation Health & medication

Inpatient hospitalization or ER treatment of child 55 Pa. Code §3270.20(a)(1)

The operator did not contact the central regional office within 24 hours of a child in care at the facility receiving emergency room treatment. The incident occurred on 07/26/2024 and the Central Regional office was not notified until 07/29/2024.

Center’s plan of correction (implemented, Sep 5, 2024): “The Director has communicated this requirement to all staff and members of management to prevent future occurrences.”

Citation Aug 8, 2024 Incident investigation Health & medication

Mail or deliver written report to regional office within 72 hours 55 Pa. Code §3270.20(b)

The operator did not mail or deliver a written report to the Central Regional office within 72 hours after emergency room treatment of a child in care. The incident occurred on 07/26/2024 and a copy of the incident report was not emailed to the Central Regional office until 07/29/2024.

Center’s plan of correction (implemented, Sep 5, 2024): “The Director has communicated this requirement to all members of management to prevent future occurrences.”

Citation Aug 8, 2024 Inspection Building & playground safety

Director or designated staff person ensure compliance 55 Pa. Code §3270.95(b)

The director or designated staff person did not ensure a manual test of the fire detection system is completed at least once every 30 days. The fire detection system is used at least every 60 days during fire drills and an annual inspection report dated 02/20/2024 was on file in lieu of testing every 30 days.

Center’s plan of correction (implemented, Sep 13, 2024): “The Director will manually test the fire alarm system every 30 days in addition to the annual inspection and testing completed by Lowv Systems, Inc.”

Citation Aug 8, 2024 Inspection Training & qualifications

Each staff person meets quals/Transcript, diploma and letters 55 Pa. Code §3270.33(a)/3270.192(2)(iv)

Observed staff person #1 caring for children in the young toddler (Sprouts) classroom as an AGS. The file for staff person #1 included a foreign degree which was not evaluated for equivalency.

Center’s plan of correction (implemented, Oct 3, 2024): “The Director obtained staff person #1's high school diploma from Venezuela. The degree in the file was a post secondary degree, not a High School Diploma. The high school diploma was verified using the foreign High School Diploma equivalency in USA provided by americantranslationservice.com. Staff…”

Citation Aug 8, 2024 Inspection Records & paperwork

Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)

The file for staff person #2 did not include documentation of a High School Diploma prior to service at the facility (see LIS code sheet); the file included a Child Development Certificate in lieu of a High School Diploma.

Center’s plan of correction (implemented, Sep 13, 2024): “The Director requested staff person #2 to provide a High School Diploma. Staff person #2 did not have a copy of the diploma and was required to contact her school district. Staff person #2 is not permitted to care for children alone and is supervised by an Assistant Group Supervisor until the High…”

Core safety May 1, 2024 Complaint investigation Caregiver conduct

No harsh language 55 Pa. Code §3270.113(d)

Per the direct statements of Staff Person #2, it was directly witnessed that Staff Person #1 did use multiple and frequent verbal gestures/tones toward children that would be characterized as harsh and/or demeaning. Further, Staff Person #3 indicated that as part of their facility investigation, it was found that Staff Person #1 did act in a manner that was inappropriate with children and was terminated on 4.26.24.

Center’s plan of correction (implemented, May 30, 2024): “Refresher training on 55 Pa. Code 3270.113 Supervision of Children [b-d] and Code 3270.19 Child Abuse Reporting [a] has been provided. The codes were explained and reviewed thoroughly with an opportunity for questions. All current staff members were provided with a copy of the regulations and…”

Core safety Feb 23, 2024 Inspection Background checks

Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)

Staff #1 had a state police clearance dated 2/12/24, which was not complete within 45 days of initial employment. State Police Clearance for staff #1 is now on file. Staff #6 had a state police clearance dated 2/12/14, which was not complete within 45 days of initial employment. State Police clearance for staff #6 is now on file. State Police Clearance for staff #12 was dated 2/12/24, which was not complete within 45 days of initial employment. State Police clearance for staff #12 is now on file. Staff #13 was observed to need Maryland clearances. Maryland Clearances were not on file. Staff #13 may not work in a child care position until out of state clearances are obtained. State Police clearance for staff #14 was dated 2/12/24, which was not complete within 45 days of initial employment. State Police clearance for staff #14 is now on file. Staff #15 did not have a complete state police clearance on file. Staff #15 had a receipt of application for the state police clearance on file but was missing the clearance. Corrected on site by obtaining the clearance. Staff #15 was missing an NSOR clearance on file. Staff #15 may not work in a child care position until the clearance is…

Center’s plan of correction (implemented, Apr 17, 2024): “Staff #1 obtained the State Police clearance on 2/12/24 and is now in compliance with 55 PA Code 3270.32(a)3270.292(4) Staff #6 obtained the State Police clearance on 2/12/24 and is now in compliance with 55 PA Code 3270.32(a)3270.292(4) Staff #12 obtained the State Police clearance on 2/12/24 and…”

Citation Feb 23, 2024 Inspection Emergency preparedness

Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21

Emergency Plan on file did not address continuity of operations in the event that an emergency had occurred.

Center’s plan of correction (implemented, Apr 11, 2024): “Continuity of Operations for St. John School for Children and Families has been revised and added to the Emergency Preparedness Plan. The Emergency Preparedness Plan revised on 3/30/34 will be shared with staff and posted for parents and gaurdians to review”

Citation Feb 23, 2024 Inspection Emergency preparedness

Contact when arises 55 Pa. Code §3270.27(a)(3)

The Emergency Plan parent letter was missing a method for facility persons to contact parents when an emergency situation arises.

Center’s plan of correction (implemented, Apr 11, 2024): “Method for facility persons to contact parents when an emergency situation arises was added to the Emergency Plan Parent LEtter. The Parent Letter revised on 3/30/2024 will be distributed immediately to all parents and gaurdians.”

Citation Feb 23, 2024 Inspection Emergency preparedness

Contact when ended 55 Pa. Code §3270.27(a)(4)

The Emergency Plan parent letter was missing a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.

Center’s plan of correction (implemented, Apr 11, 2024): “A method for facility persons to inform parents that the emergency has ended with the instructions for a safe reunification with children has been added to the Parent Letter in the Emergency Preparedness Plan.”

Citation Feb 23, 2024 Inspection Health & medication

Medication log 55 Pa. Code §3270.133(7)

Medication log for child #1 and child #2 was missing the dates for administration.

Center’s plan of correction (implemented, Apr 17, 2024): “Administration dates on the medication logs for child #1 and #2 was completed and reviewed by the director on 2/23/24.”

Citation Feb 23, 2024 Inspection Health & medication

12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)

Staff #4 had a health assessment dated 6/16/21 and updated on 12/15/23, which is greater than 24 months. Staff #5 had a health assessment dated 2/26/24 and did not have a previous health assessment on file.

Center’s plan of correction (implemented, Apr 17, 2024): “Staff #4 provided an updated health assessment on 12/15/23 and is compliance with this requirement. Staff #5 provided a health assessment on 2/26/24. Staff #5 did not have a previous health assessment as they were not working directly with children until recently. The job requirements of staff #5's…”

Citation Feb 23, 2024 Inspection Emergency preparedness

Emergency plan 55 Pa. Code §3270.27(a)(5)

Emergency Plan parent letter on file did not provide for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.

Center’s plan of correction (implemented, Apr 11, 2024): “Accomodations for infants, toddler, children with disabilities, and children with chronic medical conditions have been added to the Parent Letter. Parent Letter revised on 3/30/2024 will be distributed immediately to all parents and gaurdians.”

Citation Feb 23, 2024 Inspection Emergency preparedness

Every 60 days 55 Pa. Code §3270.94(a)(1)

Fire drills were conducted greater than 60 days apart on the following occasions: 2/16/23 and again on 8/1/23. 8/1/23 and again on 12/22/23

Center’s plan of correction (implemented, Apr 17, 2024): “The Director has scheduled fire drills to occur every 60 days.”

Citation Feb 23, 2024 Inspection Emergency preparedness

Emergency plan 55 Pa. Code §3270.27(f)

Emergency plan on file was not sent to the local municipality.

Center’s plan of correction (implemented, Apr 11, 2024): “The emergency plan has been updated to reflect the changes that were required and listed in violation #1, #2, ##, and #4 and sent to the local municipality electronically”

Citation Feb 23, 2024 Inspection Training & qualifications

Age and Training 55 Pa. Code §3270.31(e)(4)(i)

Staff person #10 had CPR dated 3/24/21 and updated on 10/10/23, which is greater than 24 months.

Center’s plan of correction (implemented, Apr 17, 2024): “Staff person #10 completed the Adult/Pediatric CPR and First Aid certification on 10/10/2023 and is current with this training requirement.”

Citation Feb 23, 2024 Inspection Training & qualifications

Health and Safety Training/Health and Safety Training 55 Pa. Code §3270.31(f)/3270.31(h)

Staff person #2 completed health and safety training on 11/24/23, which is greater than 90 days from employment. Health and Safety training is now complete and on file.

Center’s plan of correction (implemented, Apr 17, 2024): “Staff person #2 completed the Health and Safety training on 11/24/23 and is current with this training requirement.”

Citation Feb 23, 2024 Inspection Records & paperwork

Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)

File for staff #3, #5, #6, #7, #8, #9, #12, #14, #16, and #17 was missing verification of previous experience.

Center’s plan of correction (implemented, Apr 17, 2024): “Child care employment verification forms will be sent to former employers for completion for staff #3, #5, #6, #7, #8, #9, #12, #14, #16, and #17”

Citation Feb 23, 2024 Inspection Records & paperwork

Two written references 55 Pa. Code §3270.192(5)

File for staff # 5 was missing 2 written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. File for staff #11 was missing 1 written, nonfamily reference from an individual attesting to the person's suitability to serve as a facility person. File for staff #12 was missing 2 written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. File for staff #14 was missing 2 written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Center’s plan of correction (implemented, Apr 17, 2024): “2 written, nonfamily references from individuals attesting to Staff #5's suitability to serve as a facility person has been secured and is in the staff's file. 1 written, nonfamily reference from individuals attesting to Staff #11's suitability to serve as a facility person has been secured and is…”

Citation Feb 23, 2024 Inspection Training & qualifications

Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)

Staff person #12 completed Pediatric CPR/First Aid on 1/8/24, which is greater than 90 days from hire. Pediatric CPR/First Aid is now on file for staff #12.

Center’s plan of correction (implemented, Apr 17, 2024): “Staff person #12 completed the Adult/Pediatric CPR and First Aid certification on 1/8/24 and is current with this training requirement”

Core safety Aug 2, 2023 Complaint investigation Caregiver conduct

No physical punishment 55 Pa. Code §3270.113(b)

On 7/18/23, staff person #1 struck child #1 on the hand as a form of discipline.

Center’s plan of correction (implemented, Aug 23, 2023): “As soon as leadership team was made aware of the incident that occurred on 7/18/23, staff person #1 was immediately removed from the classroom and asked to leave the facility for leadership to complete an investigation of the incident. Upon completion of the investigation, staff person #1 was…”

Citation Jul 10, 2023 Inspection Emergency preparedness

Every 60 days/Written record 55 Pa. Code §3270.94(a)(1)/3270.94(a)(9)

Fire drill was completed on 2/16/23 and was not completed again since that date.

Center’s plan of correction (implemented, Aug 2, 2023): “Fire drill scheduled on 8/1/23 so that all staff, including new hires starting 7/31/23, are able to review emergency plan and participate in the drill.”

Citation Jul 10, 2023 Inspection Training & qualifications

Age and Training 55 Pa. Code §3270.31(e)(4)(i)

Staff person #1 did not have approved pediatric CPR/First Aide on file. CPR/First aide on file was not an approved, pediatric curriculum.

Center’s plan of correction (implemented, Aug 8, 2023): “Staff will complete online and classroom based Pediatric CPR training by August 8th, 2023. Staff #1 will be supervised by a qualified staff person who has completed all required trainings”

Citation Feb 23, 2023 Inspection Training & qualifications

Age and Training/Health and Safety Training 55 Pa. Code §3270.31(e)(4)(i)/3270.31(f)

Staff #1 and 2 did not obtain Pediatric CPR/First Aide within 90 days of employment. Both staff obtained training on 8/24/22

Center’s plan of correction (implemented, Mar 1, 2023): “Staff #1 and 2 obtained Pediatric CPR/First Aide.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Aug 3, 2026 Complaint investigation

2 violations cited, listed under Citations.

Violation found Jul 21, 2026 Complaint investigation

1 violation cited, listed under Citations.

Violation found Aug 8, 2024 Incident investigation

2 violations cited, listed under Citations.

Violation found May 1, 2024 Complaint investigation

1 violation cited, listed under Citations.

Violation found Aug 2, 2023 Complaint investigation

1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

About this center

Capacity 140 children

Certificate status Regular

Certificate valid through May 12, 2027

Keystone STARS STAR 2
since Jan 5, 2026 · what STARS means

Operator Chi ST Joseph Childrens Health

Hours Monday–Friday 6:30 AM–5:30 PM How Pennsylvania centers’ hours compare

Phone (717) 684-0228

State certificate # CER-00254301

Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has ST John Neumann School for Children and Families had any serious violations?

Pennsylvania cited 6 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 3, 2026 (caregiver conduct): “Staff persons #1 and #2 reported that staff in the Blooms classroom have been heard and observed speaking to both children and parents in different manners which is described as a favoring or not favoring manner. Staff…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about ST John Neumann School for Children and Families?

Pennsylvania lists 4 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is ST John Neumann School for Children and Families’s Keystone STARS rating?

STAR 2, effective Jan 5, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does ST John Neumann School for Children and Families compare with other daycares in Lancaster County?

It is tied for #58 of 144 centers in Lancaster County by topic-weighted citations per inspection, and has more citations per inspection than 51% of Pennsylvania certified centers with enough inspection history to compare.

When was ST John Neumann School for Children and Families last inspected?

Feb 27, 2026 (renewal). The state cited at least one violation during that visit.

Who runs ST John Neumann School for Children and Families?

The legal entity on its Pennsylvania certificate is Chi ST Joseph Childrens Health.

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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.