Start Smart Child Care Center
Start Smart Child Care Center is a certified child care center in Upper Darby, PA, with capacity for 51 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 1 complaint investigation. The state cited 49 violations, 9 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (12 of 49). 20 citations came in the last 12 months, including 5 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #29 of 31 centers in Upper Darby and has more citations per inspection than 77% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
During the complaint investigation completed on 8/25/26 it was verified that on 8/21/26 child #1 eloped and left the facility alone for approximately 30 minutes.
During the complaint investigation on 8/25/26 it was confirmed that on 8/21/26 staff person #1 was responsible for child #1 and did not the whereabouts of child. Child eloped from the facility, was picked up by police and transported to CHOP.
During the unannounced monitoring on 8/25/26 staff person #1 hired (see code sheet) did not have required FBI clearance. No receipt on file. Staff person #2 hired (see code sheet) did not have PA state criminal clearance, FBI clearance, child abuse clearance, NSOR certificate or signed disclosure statement.
During the unannounced monitoring on 8/25/26 emergency plan training at time of initial hire was not on file for staff person #1 and staff person #2.
During the unannounced monitoring on 8/25/26 provider was unable to produce initial health assessments for staff person #1 and staff person #2.
During the unannounced monitoring on 8/25/26 provider was unable to produce a file for staff person #1 and staff person #2.
During the renewal inspection 3/3/26 the file reviewed for staff person #1 hired (see code sheet) included a NSOR certificate dated 11/19/2019 which is more than 60 months old. No receipt was on file.
During the renewal inspection on 3/3/26 staff person #1 was observed caring for (5) infants alone.
During the renewal inspection on 3/3/26 the file reviewed for staff person #1 and staff person #2 did not include annual emergency plan training.
During the renewal inspection on 3/3/26 hand sanitizer was observed sitting on the sink in children's bathroom.
During the renewal inspection on 3/3/26 the ceiling tiles in the indoor play space showed signs of possible leak.
During the renewal inspection on 3/3/26 chipping paint and damaged trim was observed in the younger and older toddler classrooms.
During the renewal inspection on 3/3/26 the file reviewed for child #1, child #2, and child #4 contained a health report that was more than 12 months old.
During the renewal inspection on 3/3/26 provider was unable to provide documentation of annual emergency drill.
During the renewal inspection on 3/3/26 the first aid/cpr certificate reviewed for staff person #1 was not reviewed before the expiration of most current certification.
During the renewal inspection on 3/3/26 the file reviewed for staff person #1 contained fire safety training dated 1/8/24 which was not updated annually.
During the renewal inspection on 3/3/26 the file reviewed for staff person #1 and staff person #2 did not include an annual written evaluation.
During the renewal inspection on 3/3/26 the file reviewed for child #1, child #2, child #3, child #4, and child #5 did not include child service report providing information to the family about the child's growth and development.
During the renewal inspection on 3/3/26 the emergency contact form reviewed for child #4 did not include the child's health insurance coverage or policy number.
During the renewal inspection on 3/3/26 the file reviewed for child #2, child #3 and child #4 contained fee agreement and emergency contact forms that were not reviewed/updated within 6 months period.
Show 29 older citations
During the renewal inspection on 03/11/25 air freshener was observed in the bathroom accessible to children.
During the renewal inspection on 03/11/25 the file reviewed for staff person #1 and staff person #2 did not include updated health assessment.
During the renewal inspection on 03/11/25 the file reviewed for child #1 and child #2 did not include a child service report.
During the renewal inspection on 03/11/25 the fee agreement reviewed for child #1 and child #2 were not updated/reviewed within 6-month period.
During the allocated unannounced monitoring on 9/11/24 the indoor play space was observed being used for storage.
During the allocated unannounced monitoring on 9/11/24 there were missing outlet covers observed in the indoor play space.
During the allocated unannounced monitoring on 9/11/24 toxins were observed in the bathroom accessible to children.
During the renewal inspection on 03/19/24 the file reviewed for staff person #1 did not contain a completed child abuse, PSP criminal history clearance, NSOR certificate, DHS FBI clearance or a signed disclosure statement on file. The file does not contain copies of request(s) for the clearances/verification. Furthermore, staff person #1 was observed in infant/toddler room working alone with (4) children and was not in the vicinity of a permanent employee. The file reviewed for staff person #2 did not contain an updated PSP criminal clearance or updated PA child abuse clearance. PSP criminal clearance was dated 06/24/19 and PA child abuse clearance was dated 03/20/19 which is more than 60 months old.
During the renewal inspection on 03/19/24 CR observed (18) children being supervised by (2) staff members. Youngest child was 6 months old requiring staff: child ratio of 1:4.
During the renewal inspection on 03/19/24 the file reviewed for staff person #3 did not include documentation of emergency plan training at time of initial hire.
During the renewal inspection on 03/19/24 missing receptacle covers were observed in the infant/toddler room.
During the renewal inspection on 03/19/24 the hot water temperature in the bathroom #1 and bathroom #2 exceeded 110 degrees. Hot water temperature was 120 degrees via digital and analog thermometer.
During the renewal inspection on 03/19/24 there was no first aid kit present in the indoor play space.
During the renewal inspection on 03/19/24 the first aid kit located in the infant/toddler room was missing scissors. The first aid kit located in the Two's room was missing soap.
During the renewal inspection on 03/19/24 the thermometer located in the refrigerator was not operable.
During the renewal inspection on 03/19/24 the file reviewed for staff member #1 did not contain an initial adult health assessment. The file reviewed for staff member #2 did not contain an updated health assessment. Health assessment was dated 06/03/21.
During the renewal inspection on 03/19/24 the emergency drill documentation provided was dated 07/01/22.
During the renewal inspection on 03/19/24 the file reviewed for staff person #4 contained an expired first aid and CPR certification. Certification reviewed was dated 03/08/22.
During the renewal inspection on 03/19/24 the emergency contact form reviewed for child #1, child #5 and child #6 did not include health coverage information or policy number. The emergency contact form reviewed for child #4 did not include policy number.
During the renewal inspection on 03/19/24 the emergency contact forms for child #1, child #2, child #3, child #4, child #5 and child #6 were not reviewed/signed within 6-month time period. The fee agreement for child #1 was not reviewed/signed within 6-month time period.
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): One facility person's record did not contain the required CPSL hiring documents. (#1- hired 1/4/23- no proof of request for STATE POLICE prior to working with children and no completed STATE POLICE clearance as it states "
An infant (#1) was observed sleeping in the crib with a padding/pillow and toys.
One staff person's record did not contain written verification of annual fire safety training. (#2)
One staff person's record did not contain written verification of required health and safety training completed within 90 days of employment. (#3)
Plastic phone wiring and air conditioning hoses were accessible to children in the rear outdoor play space. The play area was in the rear of the back driveway which presented and unsafe condition.
Two children's records did not contain a health report completed within the past 12 months as required for children older toddler age to preschool age. (#2 and #5)
The agreement form used by the facility did not have a provision to include services to be provided to the family and child. (#1, #2, #3, #4 and #5)
Several children's records contained agreements that did not specify the persons designated by a parent to whom the child may be released. (#1, #2, #3, #4 and #5)
One child's record did not contain signed parental consent for emergency medical care and for administration of minor first-aid procedures by facility staff/prior to admission.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
About this center
Common questions
Has Start Smart Child Care Center had any serious violations?
Pennsylvania cited 9 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 25, 2026 (supervision): “During the complaint investigation completed on 8/25/26 it was verified that on 8/21/26 child #1 eloped and left the facility alone for approximately 30 minutes.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Start Smart Child Care Center?
Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Start Smart Child Care Center’s Keystone STARS rating?
STAR 1, effective Aug 14, 2019. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Start Smart Child Care Center compare with other daycares in Upper Darby?
It is #29 of 31 centers in Upper Darby by topic-weighted citations per inspection, and has more citations per inspection than 77% of Pennsylvania certified centers with enough inspection history to compare.
When was Start Smart Child Care Center last inspected?
Aug 25, 2026 (allocated unannounced monitoring). The state cited at least one violation during that visit.
Who runs Start Smart Child Care Center?
The legal entity on its Pennsylvania certificate is Start Smart Child Care Center LLC.
Certified centers nearby
6800 Market St, Upper Darby · under 0.1 mi away · 299 spots About typical Tia the Journey
6908 Market St, Upper Darby · 0.1 mi away · 150 spots About typical Growing Together Learning Center
6910 Ludlow St, Upper Darby · 0.1 mi away · 112 spots About typical Growing Together LC 3 INC
65 S 69th St, Upper Darby · 0.2 mi away · 104 spots About typical Ready Set Learn Early Childhood LRNG Center
22 Garrett Rd # 24, Upper Darby · 0.3 mi away · 49 spots About typical All About Children Daycare Center
52 Garrett Rd, Upper Darby · 0.3 mi away · 167 spots Fewer citations than most
Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.