Daycare Record Child care inspection records

Tia the Journey

6908 Market St, Upper Darby, PA 19082 · Delaware County
2 core-safety citations in last 12 months Keystone STAR 2

Tia the Journey is a certified child care center in Upper Darby, PA, with capacity for 150 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times. The state cited 24 violations, 6 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (8 of 24). 11 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #18 of 31 centers in Upper Darby and has more citations per inspection than 53% of Pennsylvania certified centers.

Inspection record

More citations than 53% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #18 of 31 centers in Upper Darby
6 Core-safety citations
18 Other citations
6 Inspections
0 Complaint investigations that found violations
24 citations from 7 state visits since Aug 16, 2021 · 11 in the last 12 months · last inspected Dec 18, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Dec 18, 2025 · Inspection · citation found Apr 1, 2025 · Inspection · citation found Dec 17, 2024 · Inspection · citation found Dec 7, 2023 · Inspection · citation found Feb 22, 2023 · Inspection · citation found Nov 14, 2022 · Report/investigation · no citation Mar 11, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 8
Health & medication 4
Training & qualifications 3
Staff ratios 2
Supervision 2
Records & paperwork 2
Background checks 2
Emergency preparedness 1

Citations, newest first

Core safety Dec 18, 2025 Inspection Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
During the renewal inspection on 12/18/25 staff person #1 was observed with (7) children with the youngest child being 1yo.
Center’s plan of correction (implemented, Feb 5, 2026): “At the time of the renewal inspection, the observed ratio occurred while waiting for a scheduled staff member who arrived late. Upon the staff member's arrival, she immediately took responsibility for her assigned students, and the group size and staff-to-child ratio were corrected.”
Core safety Dec 18, 2025 Inspection Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
During the renewal inspection on 12/18/25 child #1 was observed unsupervised outside the classroom with an outside provider.
Center’s plan of correction (implemented, Feb 5, 2026): “New policy regarding child supervision with outside providers was sent to all staff immediately and to all current outside vendors on 12/19/2025.”
Citation Dec 18, 2025 Inspection Building & playground safety
No business simultaneous use 55 Pa. Code §3270.61(f)
During the renewal inspection on 12/18/25 upstairs childcare space was observed being utilized as storage.
Center’s plan of correction (implemented, Feb 5, 2026): “Childcare space will be cleaned out by MLK weekend once construction of a storage room is completed then.”
Citation Dec 18, 2025 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During the renewal inspection on 12/18/25 disinfectant was observed in unlocked cabinet in the upstairs boy's bathroom. Liquid refresher was observed at the bottom of the steps leading to 2yo classroom. Aquaphor was observed sitting on counter in 4yo classroom. All items were accessible to children.
Center’s plan of correction (implemented, Feb 5, 2026): “Immediately upon notification, all listed items were removed from accessible areas and secured in locked storage. Staff were reminded that cleaning materials, medications, and other potentially harmful items must be stored in locked or inaccessible locations at all times.”
Citation Dec 18, 2025 Inspection Building & playground safety
Heat Source 55 Pa. Code §3270.71
During the renewal inspection on 12/18/25 hot water in upstairs children's bathrooms exceeded 110° F.
Center’s plan of correction (implemented, Jan 8, 2026): “Building maintenance fixed this issue during inspection”
Citation Dec 18, 2025 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
During the renewal inspection on 12/18/25 the first aid kit located in the infant room did not contain soap.
Center’s plan of correction (implemented, Jan 8, 2026): “Upon notification at inspection, soap was placed in first aid kit.”
Citation Dec 18, 2025 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection on 12/18/25 chipping paint was observed throughout the facility. Damaged ceiling tiles in infant room needs to be replaced.
Center’s plan of correction (implemented, Feb 5, 2026): “Following the inspection, the Director scheduled repairs to address the chipping paint and replace the damaged ceiling tiles in the infant room. Areas with chipping paint were identified and prioritized to eliminate potential hazards.”
Citation Dec 18, 2025 Inspection Records & paperwork
Immediate access 55 Pa. Code §3270.24(a)
During the renewal inspection on 12/18/25 the department did not gain immediate access to the facility. CR arrived approximately 9:33am and did not gain access until approximately 9:37am.
Center’s plan of correction (implemented, Jan 8, 2026): “All staff were reminded that agents of the Department must be granted immediate access to the facility upon arrival, without delay. Front-door procedures were reviewed with all staff to ensure prompt identification and response when a licensing representative arrives.”
Citation Dec 18, 2025 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
During the renewal inspection on 1218/25 the file reviewed for staff person #4, staff person #5, and staff person #6 did not contain required Health & Safety training.
Center’s plan of correction (implemented, Jan 8, 2026): “All required Health & Safety training as outlined in subsections (f)1--10 was assigned and scheduled to ensure completion within the required timeframe. Documentation of completed trainings has been placed in each staff member's personnel file upon completion. An excel sheet of staff's information…”
Citation Dec 18, 2025 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
During the renewal inspection on 12/18/25 the file reviewed for staff person #7 and staff person #8 did not contain required mandated reporter training.
Center’s plan of correction (implemented, Jan 8, 2026): “At the time of the renewal inspection, the personnel files for staff person #7 and staff person #8 did not contain documentation of the required Mandated Reporter training. Both staff members had completed the required Mandated Reporter training prior to the inspection, however the certificates…”
Citation Dec 18, 2025 Inspection Training & qualifications
Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)
During the renewal inspection on 12/18/25 the file reviewed for staff person #3, staff person #5, staff person #6, Staff person #7, staff person #8, staff person #9, staff person #10, staff person #11, and staff person #12 contained online pediatric first aid/CPR certification and is not PQAS approved.
Center’s plan of correction (implemented, Feb 5, 2026): “A training appointment was made with Tri-State Training & Safety Consulting for Pediatric CPR/AED and First Aid for 1/20/2026 at 12:00 PM. This vendor is PQAS approved.”
Core safety Apr 1, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the unannounced monitoring on 04/01/25 staff person #3 hired (see code sheet) did not have a NSOR certificate, FBI clearance, criminal clearance or a child abuse clearance. Furthermore, staff person #3 was observed working unsupervised with (8) children.
Center’s plan of correction (implemented, Apr 29, 2025): “Staff person #3 must be removed from childcare position at the facility.”
Core safety Apr 1, 2025 Inspection Staff ratios
Similar Age Level 55 Pa. Code §3270.51
During the unannounced monitoring on 04/01/25 staff person #2 was observed caring for (6) infants alone.
Center’s plan of correction (implemented, Apr 29, 2025): “Make sure teacher is in ratio with 1:4 students.”
Core safety Apr 1, 2025 Inspection Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
During the unannounced monitoring on 04/01/25 staff person #1 left (5) young toddlers in the classroom unsupervised.
Center’s plan of correction (implemented, Apr 29, 2025): “Make sure there is a person to assist with supervision if teacher has to step out of the room.”
Citation Apr 1, 2025 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
During the unannounced monitoring on 04/01/25 missing electrical outlet covers were observed throughout the facility.
Center’s plan of correction (implemented, Apr 29, 2025): “Outlet covers were replaced.”
Citation Dec 17, 2024 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
During the renewal inspection on 12/17/24 there was a missing receptacle cover observed in infant room.
Center’s plan of correction (implemented, Dec 17, 2024): “Outlet cover was replaced at time of inspection.”
Citation Dec 17, 2024 Inspection Health & medication
Toddler/preschool: updated health report every 12 months 55 Pa. Code §3270.131(b)(2)
During the renewal inspection on 12/17/24 the health assessment reviewed for child #1 was expired. Health assessment was dated 12/15/23.
Center’s plan of correction (implemented, Dec 19, 2024): “Parent scheduled health assessment for child #1. Documentation for appointment was placed in file.”
Citation Dec 17, 2024 Inspection Records & paperwork
Transcript, diploma and letters 55 Pa. Code §3270.192(2)(iv)
During the renewal inspection on 12/17/24 the file reviewed for staff person #1 did not contain acceptable verification of education.
Center’s plan of correction (implemented, Feb 3, 2025): “Provider has submitted Kristel R.'s education transcripts to company for translation.”
Citation Dec 7, 2023 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
During the renewal inspection on 12/07/23 the file reviewed for staff person #3 did not contain emergency plan at time of initial employment.
Center’s plan of correction (implemented, Dec 8, 2023): “Staff #3 will receive emergency plan training.”
Citation Dec 7, 2023 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
During the renewal inspection on 12/07/23 the first aid kit in the Two's classroom was missing tweezers and soap, the first aid kit in the kindergarten classroom was missing tweezers and gloves, the first aid kit in the PreK room was missing tweezers.
Center’s plan of correction (implemented, Dec 8, 2023): “Missing items will be replaced.”
Citation Dec 7, 2023 Inspection Health & medication
Physical examination/Health assessment, TB test 55 Pa. Code §3270.151(c)(1)/3270.192(3)
During the renewal inspection on 12/07/23 the file reviewed for staff person #1, staff person #2, staff person #3, staff person #4, staff person #5, staff person #6 and staff person #7 did not contain health assessment.
Center’s plan of correction (implemented, Dec 14, 2023): “All staff will be removed until health assessments are received.”
Core safety Feb 22, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The facility was not in compliance with the CPSL and with Chapter 3490 (relating to protective services): Two staff person's record did not contain the required CPSL hiring documents. (#1-FBI was more than 60 months- no updated FBI on file; mandated reporter training was more than 60 months old when updated) (#2- mandated reporter training was more than 60 months old when updated)
Center’s plan of correction (implemented, May 2, 2023): “Facility person #1 has been suspended pending completion and submission of the FBI. It was requested and has not been returned by Identigo. We will ensure that all staff persons (new and existing) have the required CPSL clearance documents and mandated reporter training within the required…”
Citation Feb 22, 2023 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
One staff person's record did not contain a health assessment completed within 12 months prior to the date of hire. (#3)
Center’s plan of correction (implemented, May 2, 2023): “Staff person will obtain and submit a current up-to-date health assessment for the identified staff person. Staff person will be suspended from position until the health assessment is submitted. We will ensure that staff health assessments are completed within the required timeframes as specified…”
Citation Mar 11, 2022 Inspection Health & medication
Amount to administer 55 Pa. Code §3270.133(7)(iv)
Prescription medication was administered to child #1 from 6/22/21-6/25/21 and the medication log did not list the amount of the medication administered.
Center’s plan of correction (implemented, May 24, 2022): “We will ensure that the medication log includes the amount of medication administered. All facility staff persons will be notified and retrained in proper completion of the medication log.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $67.00 $49.00
Infant (6 Weeks-12 mos.) $67.00 $49.00
Young Toddler (13-24 mos.) $63.00 $47.00
Older Toddler (25-36 mos.) $60.00 $44.00
Preschool (37 mos.- Entering K) $56.00 $42.00
Young School-Age (K-3rd gr.) $48.00 $35.00
Older School-Age (4th gr.-15 yrs.) $48.00 $35.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 150 children
Certificate status Regular
Certificate valid through Mar 6, 2027
Keystone STARS STAR 2
since Jun 17, 2026 · what STARS means
Operator Tia Journey Corporation
Hours Monday–Friday 5:30 AM–7:00 PM How Pennsylvania centers’ hours compare
Phone (610) 352-4774
State certificate # CER-00251280
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Tia the Journey had any serious violations?

Pennsylvania cited 6 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Dec 18, 2025 (staff ratios): “During the renewal inspection on 12/18/25 staff person #1 was observed with (7) children with the youngest child being 1yo.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Tia the Journey?

Pennsylvania lists no complaint investigation that found a violation at Tia the Journey since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Tia the Journey’s Keystone STARS rating?

STAR 2, effective Jun 17, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Tia the Journey compare with other daycares in Upper Darby?

It is tied for #18 of 31 centers in Upper Darby by topic-weighted citations per inspection, and has more citations per inspection than 53% of Pennsylvania certified centers with enough inspection history to compare.

When was Tia the Journey last inspected?

Dec 18, 2025 (renewal). The state cited at least one violation during that visit.

How much does Tia the Journey cost?

It reported full-time daily rates of $67.00 for newborn, $67.00 for infant, $63.00 for young toddler, $60.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Tia the Journey?

The legal entity on its Pennsylvania certificate is Tia Journey Corporation.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.