Daycare Record Child care inspection records

The Learning Experience · Norristown

901 S Trooper Rd, Norristown, PA 19403 · Montgomery County
2 core-safety citations in last 12 months 3 complaint investigations found violations Keystone STAR 1

The Learning Experience is a certified child care center in Norristown, PA, with capacity for 168 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 3 complaint investigations. The state cited 12 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for health & medication (3 of 12). 5 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #7 of 26 centers in Norristown and has fewer citations per inspection than 76% of Pennsylvania certified centers.

Inspection record

Fewer citations than 76% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. Fewer citations than most
Tied for #7 of 26 centers in Norristown
4 Core-safety citations
8 Other citations
7 Inspections
3 Complaint investigations that found violations
12 citations from 10 state visits since Aug 16, 2021 · 5 in the last 12 months · last inspected Jul 24, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Jul 24, 2026 · Inspection · citation found Jul 24, 2026 · Report/investigation · citation found Apr 14, 2026 · Inspection · citation found Sep 15, 2025 · Report/investigation · citation found Jul 16, 2025 · Inspection · no citation Apr 30, 2025 · Report/investigation · citation found Jan 9, 2025 · Inspection · citation found Jul 12, 2024 · Inspection · citation found May 26, 2023 · Inspection · no citation Aug 26, 2022 · Inspection · no citation
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Health & medication 3
Building & playground safety 2
Background checks 1
Caregiver conduct 1
Supervision 1
Child protection 1
Emergency preparedness 1
Training & qualifications 1
Records & paperwork 1

Citations, newest first

Core safety Jul 24, 2026 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the inspection on 7/24/26 the file for staff person #3 did not contain a PA State police Clearance.
Center’s plan of correction (implemented, Jul 28, 2026): “Staff person #3 will not work in the childcare facility until a completed PA State Police clearance is obtained and placed on file.”
Core safety Jul 24, 2026 Complaint investigation Caregiver conduct
No harsh language 55 Pa. Code §3270.113(d)
A complaint investigation on 7/24/26 revealed that on 7/20/26 Staff person #1 shouted "I don't want this child in my classroom anymore". The statement was loud enough to be heard inside the classrooms and by a parent in the facility hallway.
Center’s plan of correction (implemented, Aug 6, 2026): “Coaching sessions with Staff person #1 were conducted on 7/20/26. Coaching session consisted of staff reprimand and future expectations of appropriate language in the facility. Staff person #1 completed a 10 training on "Maintaining a Commitment to Professionalism". Staff #1 submitted verification…”
Citation Jul 24, 2026 Inspection Health & medication
Child's hands washed 55 Pa. Code §3270.134(a)
During the inspection on 7/24/26 staff person #2 did not wash child #1 hands after changing their diaper.
Center’s plan of correction (implemented, Aug 6, 2026): “Staff person #2 was instructed to wash the child's hands. Staff person #2 will take a 2 hour training ITERS Diapering and toileting. All staff will ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered.”
Citation Jul 24, 2026 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
During the inspection on 7/24/26 the staff person #1 did not have an acceptable health assessment on file.
Center’s plan of correction (implemented, Jul 28, 2026): “Staff person #1 will obtain a completed health assessment.”
Citation Apr 14, 2026 Inspection Building & playground safety
110º F or less 55 Pa. Code §3270.69(b)
During the inspection 4/14/26 the water at the sink where children was their hands, in the toddler classroom, measured 127F.
Center’s plan of correction (implemented, Apr 16, 2026): “Lowered the water temperature.”
Core safety Sep 15, 2025 Complaint investigation Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
Child #1 was left behind in classroom 1A as staff person #1 and #2 transitioned children to room 2B; child #1 was found by staff person #3 who was utilizing 1A with their students during the same time period.
Center’s plan of correction (implemented, Sep 17, 2025): “Both staff have completed 7 hours of training on supervision on Better Kid Care. The classroom will be monitored via CCTV and there will be supervision checks daily.”
Core safety Apr 30, 2025 Complaint investigation Child protection
Required to report 55 Pa. Code §3270.19(a)
Interviews with staff members on 4/30/25 revealed that on 4/28/25 staff person #1 witnessed staff person #3 grab child #1 and forcefully sit them down on the ground. Staff person #1 reported the incident to staff person #2 who reported to persons #4 and #5. No staff persons reported to ChildLine as required by CPSL.
Center’s plan of correction (implemented, Jun 4, 2025): “Each staff person involved have retaken the Mandated Reporters training. Staff have also reported to ChildLine.”
Citation Jan 9, 2025 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the inspection on 1/9/2025 damaged plaster was observed by the trash can area in the infant classroom.
Center’s plan of correction (implemented, Jan 21, 2025): “The plaster will be fixed and painted”
Citation Jul 12, 2024 Inspection Health & medication
Mantoux TB/Health assessment, TB test 55 Pa. Code §3270.151(c)(2)/3270.192(3)
During the renewal inspection on 7/12/24 the health assessment for staff person #1 and #2 did not include Tb testing dates/results.
Center’s plan of correction (implemented, Jul 25, 2024): “Obtained documents of negative TB Results for staff person #1 and #2.”
Citation Jul 12, 2024 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
During the renewal inspection on 7/12/2024 the operator did not have verification that the emergency plan had been sent to local municipality and to the county emergency management agency.
Center’s plan of correction (implemented, Jul 25, 2024): “Sent emergency and subsequent plan update to local municipality and the county emergency management agency, on Monday July 15th via mail.”
Citation Jul 12, 2024 Inspection Training & qualifications
Health and Safety Training/Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)/3270.31(f)(10)
During the renewal inspection on 4/12/24 staff person #3 did not have verification of pediatric first aid and CPR
Center’s plan of correction (implemented, Jul 25, 2024): “Staff person(s) shall complete professional development in the topics of 3270.31(f)(1 -- 10)within 90 days of hire. Staff person #1 will have until 8/2/24 to complete the required training. Until such time as the required training has been completed, staff person #1 must be supervised, when…”
Citation Jul 12, 2024 Inspection Records & paperwork
Transcript, diploma and letters 55 Pa. Code §3270.192(2)(iv)
During the renewal inspection on 7/12/24 the educational degree on file for staff person #1 had been obtained from outside of the US and did not have an evaluation for US equivalency on file.
Center’s plan of correction (implemented, Aug 13, 2024): “Staff person #1 is getting the degree evaluated.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jul 24, 2026 Complaint investigation
1 violation cited, listed under Citations.
Violation found Sep 15, 2025 Complaint investigation
1 violation cited, listed under Citations.
Violation found Apr 30, 2025 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Infant (6 Weeks-12 mos.) $96.75 —
Young Toddler (13-24 mos.) $93.00 $85.00
Older Toddler (25-36 mos.) $90.00 $81.00
Preschool (37 mos.- Entering K) $81.50 $73.75

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 168 children
Certificate status Regular
Certificate valid through Aug 26, 2027
Keystone STARS STAR 1
since Sep 30, 2022 · what STARS means
Operator Be Amazing Audubon INC
Hours Monday–Friday 6:30 AM–6:30 PM How Pennsylvania centers’ hours compare
Phone (484) 831-5690
State certificate # CER-00259595
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has The Learning Experience had any serious violations?

Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 24, 2026 (background checks): “During the inspection on 7/24/26 the file for staff person #3 did not contain a PA State police Clearance.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about The Learning Experience?

Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is The Learning Experience’s Keystone STARS rating?

STAR 1, effective Sep 30, 2022. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does The Learning Experience compare with other daycares in Norristown?

It is tied for #7 of 26 centers in Norristown by topic-weighted citations per inspection, and has fewer citations per inspection than 76% of Pennsylvania certified centers with enough inspection history to compare.

When was The Learning Experience last inspected?

Jul 24, 2026 (renewal). The state cited at least one violation during that visit.

How much does The Learning Experience cost?

It reported full-time daily rates of $96.75 for infant, $93.00 for young toddler, $90.00 for older toddler, $81.50 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs The Learning Experience?

The legal entity on its Pennsylvania certificate is Be Amazing Audubon INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.