The Madden School · Norristown
The Madden School is a certified child care center in Norristown, PA, with capacity for 132 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 2 complaint investigations. The state cited 46 violations, 7 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for health & medication (10 of 46). 27 citations came in the last 12 months, including 3 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #22 of 26 centers in Norristown and has more citations per inspection than 83% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
During the renewal inspection on 7/28/26 and 7/29/26 the water safety training for staff persons #4 #5 #7 (Counted in the staff swim ratio) had been obtained online and was not conducted by a certified lifeguard.
During the renewal inspection on 7/28/26 the emergency plan had not been updated to reflect changes in staffing at the facility, and a section of the plan was missing. Staff persons #1 and #10 had not been trained in the emergency plan.
During the inspection on 7/28/26 cleaning wipes were observed on a cabinet area accessible to children in the toddler/infant bathroom area.
During the inspection on 7/28/26 the wall next to the sink area in the pre-k classroom had areas were water, dirt and soap from handwashing and splashed and built up.
During the renewal inspection on 7/28/26 chipped paint was observed in the Toddler A bathroom.
During the inspection on 7/28/26 plastic bags were observed in the toddler A and Toddler B classrooms on the bottom shelf of the cubbie units.
During the inspection on 7/28/26 a cubbie unit with a tipping hazard was observed in the school age room.
During the renewal inspection on 7/28/26 the immunization record for child #1 did not include Hepatitis A vaccine.
During the renewal inspection on 7/28/26 and 7/29/26 the file for staff person #1 and #2 did not have a current health assessment. The health assessment for staff person #8 did not have the staff person's name or the phone number and address of the physician who completed the health assessment.
During the renewal inspection on 7/28/26 and 7/28/26 the health assessment for staff persons #3 and #9 did not include an examination for communicable diseases and the results of that examination or the physician's or CRNP's assessment of the person's suitability to provide child care.
During the renewal inspection on 7/28/26 and 7/29/26 a drill in the emergency plan had not been conducted for the past year.
The operator did not have verification that the previous emergency plan was mailed to Norristown Borough office and to The Montgomery County Emergency Management Agency. The mail delivery form will be maintained on file.
During the renewal inspection on 7/28/26 staff person #6 was functioning as and AGS and did not have verification of 2 years experience with children.
During the renewal inspection on 7/28/26 and 7/29/26 the file for staff person #10 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
During the inspection on 4/7/26 the operator did not have a current fire alarm inspection report for the facility.
During the inspection on 3/19/26, staff persons #1, #2 and #5 were observed caring for children. The file for staff person #1 did not contain a Pa State Police Clearance, PA Child Abuse Clearance, FBI, NSOR or a signed disclosure statement. The file for staff person #2 did not include a PA State Police clearance or an NSOR. The file for state person #5 did not include the required out of state clearances.
During the inspection on 3/19/26 staff person #1 did not know the specific children assigned to them for the responsibility for supervision.
On 3/16/26 child #1 had a rash on their face. Staff person #1 questioned the parents about the rash but did not send the child home. During pick up staff person #1 requested a physician's note in order for the child to return to care - however no note was obtained and the child was permitted to return to care.
During the inspection on 3/19/25 a toilet floor bolt was missing a protective cap.
During the inspection on 3/19/26 the cribs in the infant classroom were not labeled for the use of a specific child.
During the inspection on 3/19/26 the file for staff persons #1 #2 and #4 did not contain a health assessment The heatlh assessment on file for staff person #6 was dated greater than a year of start date.
During the inspection on 3/19/26 the bottles for child #1 were not labeled with the child's name.
During the inspection on 3/19/25 staff persons #2 and #3 were observed functioning as Assistant group supervisors, they did not have documented 2 years' experience with children (2,500 clock hours).
During the inspection on 3/19/26 the file for staff person #1 #2 and #4 did not include two written references from individuals attesting to the person's suitability to serve as a facility person.
On January 6th, 2026, child #1 received emergency room care from ingesting water while in care at the facility. The facility was informed of the emergency room visit on January 7th and did not report to the South East regional OCDEL office as required by regulation.
During the time child #1 was in care, their clothing came in contact with bleach. (The child's clothes had areas with bleach spots).
On January 6th, 2026, staff person #1 did not follow the written formula and feeding schedule provided by the parent and gave child 4 oz of water to drink from a bottle. On 3/19/26 a review of the written statement giving the formula and feeding schedule for child #2 revealed that the parent statement/feeding schedule was incomplete and did not list name of formula or if breast milk was to be provided.
Show 19 older citations
During the renewal inspection on 7/26/24Staff person #2 was observed to be caring for children unsupervised. Staff person #2 has not completed the following pre-service training required prior to caring for children unsupervised: Pediatric first aid and Pediatric CPR.
During the renewal inspection on 7/26/24 the file for staff person #1 did not contain an NSOR clearance.
During the renewal inspection on 7/26/25 a shelf/unit was observed in unmounted in the school age classroom. The shelf has a narrow base and a tipping hazard.
During the renewal inspection on 7/26/24 the refrigerator in the infant room and preschool classroom did not have a thermometer.
During the renewal inspection on 7/26/24 expired medication was observed at the facility for child #1.
During initial inspection 08/10/2023, file of staff person #2 contained a Child Abuse clearance for volunteer purposes and not for employment; file of staff person #3 contained PA State Police Criminal History Clearance for volunteer purposes and not for employment; file of staff person #6 did not contain verification that Mandated Reporter training had been completed.
During initial inspection 08/10/2023, staff person #4 did not have responsibility for supervision for a specific group of children in Room 1213. Staff person #4 stated it was because staff person was subbing for a staff member that was not present.
During initial inspection 08/10/2023, emergency plan did not include plan for continuity of operations in the event of an emergency or aftermath of a disaster.
During initial inspection 08/10/2023, file of staff person #3 and #5 did not contain verification that emergency plan training had been received at time of hire or annually thereafter.
During initial inspection 08/10/2023, file of child #1 did not have current health report on file; health report on file for child #1 was dated 10/04/2021.
During initial inspection 08/10/2023, health assessment on file for staff person #3 did not answer questions listed on form to determine if staff person was free from communicable disease and able to work with children.
During initial inspection 08/10/2023, emergency plan had not been sent to local municipality's emergency management agency.
During initial inspection 08/10/2023, files of staff persons #1, #2 and #3 did not contain verification that Pennsylvania Health and Safety Update had been completed by 12/30/2022.
During initial inspection 08/10/2023, files of staff persons #1, #2, #3, and #4 did not contain verification that fire safety training had been completed within the last year.
During initial inspection 08/10/2023, file of staff person #5 did not contain verification of education and previous child care experience to qualify staff person for position performing (GROUP SUPERVISOR)
During initial inspection 08/10/2023, written plan of daily activities was not posted in Room 789.
During initial inspection 08/10/2023, file of child #1 did not contain Child Service Report completed with the last six (6) months; child service report on file for child #1 was dated 12/05/2022.
During initial inspection 08/10/2023, file of staff person #5 did not contain two written non family references attesting to staff person's suitability to work with children.
During initial inspection 08/10/2023, files of staff persons #1 and #2 did not have verification of 12 hours of annual child care trainings.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Infant (6 Weeks-12 mos.) | $82.00 | $82.00 |
| Young Toddler (13-24 mos.) | $78.00 | $78.00 |
| Older Toddler (25-36 mos.) | $76.00 | $76.00 |
| Preschool (37 mos.- Entering K) | $70.00 | $70.00 |
| Young School-Age (K-3rd gr.) | $72.00 | $53.00 |
| Older School-Age (4th gr.-15 yrs.) | $72.00 | $53.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has The Madden School had any serious violations?
Pennsylvania cited 7 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 28, 2026 (supervision): “During the renewal inspection on 7/28/26 and 7/29/26 the water safety training for staff persons #4 #5 #7 (Counted in the staff swim ratio) had been obtained online and was not conducted by a certified lifeguard.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about The Madden School?
Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is The Madden School’s Keystone STARS rating?
STAR 4, effective May 27, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does The Madden School compare with other daycares in Norristown?
It is #22 of 26 centers in Norristown by topic-weighted citations per inspection, and has more citations per inspection than 83% of Pennsylvania certified centers with enough inspection history to compare.
When was The Madden School last inspected?
Jul 28, 2026 (renewal). The state cited at least one violation during that visit.
How much does The Madden School cost?
It reported full-time daily rates of $82.00 for infant, $78.00 for young toddler, $76.00 for older toddler, $70.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs The Madden School?
The legal entity on its Pennsylvania certificate is MS Eberhardt Enterprises LLC DBA The Madden School.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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