The Willowstone School LLC
The Willowstone School LLC is a certified child care center in Malvern, PA, with capacity for 138 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 4 complaint investigations. The state cited 26 violations, 7 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (10 of 26). 3 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #6 of 12 centers in Malvern and has more citations per inspection than 54% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
During the renewal inspection conducted 9/9/26, peeled paint was observed on the walls inside of the preschool classroom.
During the complaint investigation conducted 6/10/26, there were 16 children (the youngest child in the group was an infant age child) present in the infant classroom with staff person # 1, # 2, # 3, # 4, and # 5, which exceeds the maximum group size for an infant.
During the complaint investigation conducted 6/10/26, it was found that 6 out of 16 infants were sleeping in cribs without at least 2 feet of space required on three sides.
During the renewal inspection conducted 10/1/25, the health assessment reviewed for child #1 did not include a statement that the child is able to participate in childcare and appears to be free from contagious or communicable disease.
During the complaint investigation conducted 7/8/25, it was found that child #1 was seen at an urgent care physician's office to receive medical treatment for an injury that occurred at the facility during a fire evacuation. The operator did not telephone notice the appropriate regional office within 24 hours.
During the complaint investigation conducted 7/8/25, it was found that child #1 was seen at an urgent care physician's office to receive medical treatment to the foot for an injury that occurred at the facility during a fire evacuation.
During the unannounced inspection conducted 7/8/25, three infants were observed sleeping in cribs inside of the infant room childcare space without having at least 2 feet of space between each crib. Four cribs were observed close together in a row with three out of the four cribs being occupied by sleeping infants.
During the complaint investigation conducted 5/7/25, it was found that staff person #1 was observed aggressively approaching staff person #2 and communicating in a harsh manner, in the presence of 5 pre-k children and one young toddler.
During the complaint investigation conducted 4/8/25, it was found that staff are often on cell phones and not supervising children.
During the complaint investigation conducted 4/8/25, it was found that, children are often strapped down in child size chairs with t-straps for extended times after am snack, lunch and pm snack.
Show 16 older citations
During the complaint investigation conducted 4/8/25, It was found that rags for cleaning surfaces and cleaning children were being used without being labeled. Cloth rags that are used for cleaning surfaces are also being used to wash children's hands and nose. The same rags are used for multiple purposes and are not labeled for use of specific children.
During the complaint investigation conducted 4/8/25, It was found that staff have been allowed to work while sick with a contagious illness while the facility was made aware.
During the unannounced inspection conducted 4/8/2025, the third-floor school age childcare space was being utilized as a storage space. There were tools, boxes, shelves, large cushions, extra toys and a vacuum cleaner being stored.
During the unannounced inspection conducted 4/8/2025, pot and pan sanitizer, re-Juv-Nal disinfect, and top clean soap were observed on a low shelf in the school age 3rd floor bathroom.
During the unannounced inspection conducted 4/8/2025, the back hall space exit, before entering the preschool room was observed obstructed with boxes, plastic storage containers, a table, chairs, tarp and a garden wheelbarrow.
During the complaint investigation conducted 4/8/25, it was found that hot beverages are often left around classrooms where children have access to them.
During the renewal inspection conducted 9/16/2024 upon request, there was no evidence produced verifying that the facility tested their fire detection system every 30days.
Staff person #6 was observed to be caring for children unsupervised. Staff person #6 has not completed the following pre-service training required prior to caring for children unsupervised: Pediatric first Aid-CPR
File Record for Staff #3 did not include New Jersey Criminal History Request, New Jersey Sex Offender Registry Request, New Jersey Child Abuse and Neglect Registry or Mandated Reporter Training File Record for Staff #2 did not include PA State Police Clearance, PA child Abuse Clearance, DHs FBI Clearance and Mandated Reporter Training
Certification Representative observed a metal/steel post end protruding out of the ground in the outdoor playspace
Certification Representative observed Play equipment in the outdoor playspace in need of cleaning
Certification Representative observed a toilet in need of repair in the "One's" classroom
File record for Staff #6 included Health assessment that did not include a ststement speaking to suitability and them being free from communicable disease
On date of Initial inspection, staff person #1 did not have a NSOR and an FBI Clearance on file.
On date of Initial inspection, the Foundations cribs to be used by children according to the federal guidelines must be replaced by December-2012.
On date of Initial inspection, the fire detection system was not in compliance.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $97.00 | — |
| Infant (6 Weeks-12 mos.) | $97.00 | — |
| Young Toddler (13-24 mos.) | $93.00 | — |
| Older Toddler (25-36 mos.) | $93.00 | — |
| Preschool (37 mos.- Entering K) | $83.00 | — |
| Young School-Age (K-3rd gr.) | $80.40 | $49.00 |
| Older School-Age (4th gr.-15 yrs.) | $80.40 | $49.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has The Willowstone School LLC had any serious violations?
Pennsylvania cited 7 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jun 10, 2026 (staff ratios): “During the complaint investigation conducted 6/10/26, there were 16 children (the youngest child in the group was an infant age child) present in the infant classroom with staff person # 1, # 2, # 3, # 4, and # 5, which…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about The Willowstone School LLC?
Pennsylvania lists 4 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is The Willowstone School LLC’s Keystone STARS rating?
STAR 1, effective Jan 12, 2024. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does The Willowstone School LLC compare with other daycares in Malvern?
It is #6 of 12 centers in Malvern by topic-weighted citations per inspection, and has more citations per inspection than 54% of Pennsylvania certified centers with enough inspection history to compare.
When was The Willowstone School LLC last inspected?
Sep 9, 2026 (renewal). The state cited at least one violation during that visit.
How much does The Willowstone School LLC cost?
It reported full-time daily rates of $97.00 for newborn, $97.00 for infant, $93.00 for young toddler, $93.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs The Willowstone School LLC?
The legal entity on its Pennsylvania certificate is The Willowstone School LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.