Whales Snails and Puppy Dog Tails CCC
Whales Snails and Puppy Dog Tails CCC is a certified child care center in Etters, PA, with capacity for 104 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 11 times and confirmed violations in 3 complaint investigations. The state cited 62 violations, 8 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (19 of 62). 5 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #4 of 5 centers in Etters and has more citations per inspection than 64% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Facility person #4 (DOH see LIS code sheet). Staff #applied for NSOR clearance on DOH but NSOR clearance was not received until NSOR certificate until 2/26/26. Facility person #5 (DOH -see LIS code sheet) did not apply for the NSOR certificate until date of hire and NSOR certificate was received 4/17/26. As per the CPSL, NSOR certificate is a required upon hire date. Staff person #5 (DOH-see LIS code sheet) did not provide out of state clearances prior to date of hire.
In the Dolphin Room, a bucket of sudsy water and a Cyclamen plant. The plant is toxic and both the sudsy water and plant were accessible to the children (corrected upon cite). A can of gasoline was observed in a plastic container of toys on the sidewalk that lead to the young toddlers and school age playgrounds.
The soft blocks, located in the Baby Seals room were observed to be worn in spots.(Upon cite, the blocks were removed from the room).
The anchored climber located in playground behind the young toddler's playground did not measure for 9 inches of mulch in the fall areas.
Facility persons #1has a mandated reporter training certificate on file dated 2/26/21.Facility persons #1has a mandated reporter training certificate on file dated 2/23/21. Mandated reporter training certificates are required to be updated every 60 months (5 years).
During a complaint investigation conducted on 6/5/2025, staff person #3 (DOH see LIS code sheet) admitted to placing child #1 (DOB see LIS code sheet) in a highchair for a Time Out when child #1 was "up running around at nap time and wouldn't listen."
The Director or designated staff person who is responsible for compliance with this chapter did not ensure the requirements under section 1016(c) of the act (62 P.S. § 1016(c)) are met. This is evidenced by the smoke detectors in the facility last being manually tested on 4/17/2025, which exceeds the every 30-day requirement.
Staff person #1 did not renew the NSOR verification certificate within 60 months, as per CPSL requirements. This is evidenced by the NSOR certificate contained in their record dated 12/23/2019. Staff person #2 (DOH see LIS code sheet) did not renew their mandated reporter training within 60 months, as per CPSL requirements. This is evidenced by the mandated reporter training certificate contained in their recorded dated 3/2/2019. The record for staff person #3 (DOH see LIS code sheet) contains a PSP clearance dated 12/26/2022 and a Child Abuse clearance dated 12/26/2022, both of which are for the purpose of volunteer and are not valid for the purpose of employment. The record for staff person #4 (DOH see LIS code sheet) contains a PDE FBI dated 10/30/2024 and not a DHS required FBI clearance. The record for staff person #5 (DOH see LIS code sheet) does not contain the results of the NSOR verification and is therefore not in compliance with the CPSL.
it was observed on 4/28/2025 on the toddler playground the tarp used as a ground cover is ripped in several areas and poses a tripping hazard.
It was observed on 4/28/2025 in the school-age building the toilet and sink area is not equipped with a clean,lidded waste receptacle. (CORRECTED ON SITE)
Show 54 older citations
It was observed on 4/28/2025 in the Whales room the foot of a plastic baby doll is broken and has rough edges. (CORRECTED ON SITE)
It was observed on 4/28/2025 in the Manatee room the chairs used at snack time are not appropriate for the children's size and age. All the children's feet were observed to be dangling and not able to touch the floor. (CORRECTED ON SITE)
It was observed on 4/28/2025 in the Manatee and Seals rooms disposable diapers are not being discarded in a hands-free covered can. (CORRECTED ON SITE)
An emergency drill has not been conducted annually.
Facility person #4 (DOH see LIS code sheet) has not completed the required one hour Pennsylvania Health and Safety Update 20233 by December 30, 2022.
A Child Service Report to provide information to the family about the child's growth and development in the context of the services being provided was not completed for child #1 (see LIS code sheet for date of admission).
The record for staff person #3 (DOH see LIS code sheet) does not contain two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. The record for staff person #5 (DOH see LIS code sheet) only contains one written, nonfamily reference from individuals attesting to the person's suitability to serve as a facility person.
It was observed on 6/5/2024 in the Sea Turtles room a can of shaving cream labeled "Keep out of reach of children" was on a table accessible to children. (CORRECTED ON SITE)
It was observed on 6/5/2024 on the toddler playground several sections of the fabric ground cover are ripped creating a potential tripping hazard.
It was observed on 6/5/2024 on the toddler playground the steering wheel of the red cozy coupe was broken off leaving a piece of plastic with rough edges. It was observed on 6/5/2024 in the sand box portion of the preschool playground four (4) metal sifters and a plastic shovel are broken with sharp edges.
The file for Staff Person #1 contains a health assessment dated 1/10/2022, which exceeds 24 months and is no longer valid.
The facility's emergency plan does not provide for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions, nor does the letter provided to the parent of each enrolled child.
The provider's written policy on Prevention of Shaken Baby Syndrome, Abusive Head Trauma, and Child Maltreatment does not address the prevention and identification of child maltreatment.
The record for facility person #2 (DOH see LIS code sheet) does not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
The director was not present at the facility during an unannounced monitoring visit on 4/19/2024, and designated Staff Person #1 as being in charge. Staff Person #1 stated they do not have a key to the office and was unable to provide the agent of the Department access to the files and records.
Continued non-compliance: Staff Person #1 and Staff Person #2 did not attend the Central Region Existing Provider Orientation class conducted on January 25, 2024 as directed.
The record for Staff Person #2 contains a disclosure statement signed by the employee; however, it does not contain a signature of a witness responsible for making the hiring decision as required by the CPSL. The record also contains documentation the request for the Child Abuse clearance was mailed on 12/1/23; however, the results of the Child Abuse clearance are not contained in the record. The request was also submitted after Staff Person #2's date of hire (see LIS code sheet) which in not in compliance with the CPSL. The record for Staff Person #3 DOH (see LIS code sheet) contains a PDE FBI clearance dated 8/24/21 and not the required DHS FBI clearance. The record for Staff Person #5 DOH (see LIS code sheet) contains a Child Abuse clearance dated 2/2/23, which is after their date of hire and is therefore not in compliance with the CPSL.
It was observed on 12/20/23 the tarp covering the ground of the Toddler playground is ripped in two areas which is creating a tripping hazard.
It was observed on 12/20/23 there are several sand toys in the Preschool playground that are broken and not in good repair.
The record for Facility Person #4 DOH (see LIS code sheet) contains a health assessment dated 7/8/2022, which is more than 12 months prior to providing initial service in a child care setting.
The record for Staff Person #1 contains an adult health assessment dated 9/23/23; however, it does not include an examination for communicable diseases and the results of that examination or the physician's or CRNP's assessment of the person's suitability to provide child care.
Facility Person #4 has not completed the required one-hour Pennsylvania health and safety update 2022 by December 30, 2022.
The agreement for Child #3 is not signed by the operator.
The agreement for Child #2 does not specify the child's arrival and departure times. The agreement for Child #3 does not specify the child's arrival and departure times.
The agreement for Child #2 does not specify the persons designated by a parent to whom the child may be released.
The agreement for Child #3 does not specify the date of the child's admission.
Emergency contact information for Child #1 does not include the telephone number of the child's physician or source of medical care.
The record for Facility Person #3 DOH (see LIS code sheet) contains two written references; however, they both indicate they are related to the facility person.
Staff Person #1 was observed to be caring for children unsupervised on 11/15/2023. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: pediatric first aid and pediatric cardiopulmonary resuscitation.
The file for Staff Person #1 (DOH see LIS code sheet) contains results for the FBI clearance and documentation all the remaining clearances have been requested; however, the results are not on file. Staff Person #1 is beyond the 45-day provisional hire period. The file for Staff Person #2 (DOH see LIS code sheet) contains results of the NSOR verification but is missing documentation of the PSP, FBI, and Child Abuse clearances. A disclosure statement dated 9/27/2023 is included in the file that was signed by the employee and a guardian; however, it does not contain a signature from a witness who was responsible for making the hiring decision. The file for Staff Person #3 (DOH see LIS code sheet) does not contain a signed disclosure statement and the results of the Child Abuse clearance and either the PSP or FBI clearance and documentation all remaining clearances have been requested as required under the CPSL.
During staff interviews conducted on 11/15/2023 it was determined that Dawn dish liquid soap was added to make bubbles in the water that was poured in the sensory table the older toddlers played with earlier this month.
During staff interviews conducted on 11/15/2023 it was confirmed that soap and water was splashed out of the sensory table the older toddlers were using earlier this month. The soapy water was reported to have been all over the floor, creating a slippery surface. Staff did not keep the floors free from visible hazards.
It was observed on 11/15/2023 Staff Person #2 (DOB see LIS code sheet) was being counted in ratio in the older toddler room. Staff Person #2 is 17 years old.
Upon review of the facility's fire drill log on 11/3/2023 it was observed the last time the facility's fire detection system was manually tested was 9/13/2023, which exceeds the requirement under section 1016(c) of the act (62 P.S. § 1016(c)) that all fire detection systems are manually tested at least every 30 days. Continued non-compliance as the provider was previously cited on 5/11/2023.
Facility Person #1 (DOH see LIS code sheet) has not completed the required one-hour Pennsylvania health and safety update 2022 by December 30, 2022. Facility Person #2 (DOH see LIS code sheet) has not completed the required one-hour Pennsylvania health and safety update 2022 by December 30, 2022.
Upon review of the facility's fire drill log on 5/11/2023 it was observed the last time the facility's fire detection system was manually tested was 3/24/2023, which exceeds the requirement under section 1016(c) of the act (62 P.S. § 1016(c)) that all fire detection systems are manually tested at least every 30 days.
The file for Staff Person #1 DOH (see LIS code sheet) contains a Child Abuse clearance dated 4/8/2022, which is after their staff start date and is not in compliance with the CPSL. The file for Facility Person #2 DOH (see LIS code sheet) contains documentation the Child Abuse clearance was requested on 11/30/2022, which is after their start date and therefore not in compliance with the CPSL. Results of the Child Abuse clearance are not included in Facility Person #2's file. The file for Facility Person #2 also contains a PSP clearance dated 11/4/2022 and a DHS FBI clearance dated 10/5/2022, both of which are after their start date and therefore not in compliance with the CPSL.
It was observed on 12/19/2022 on the lower level in the school-age building the wall mounted case for the fire extinguisher was cracked and broken. (CORRECTED ON SITE)
It was observed on 12/19/2022 in the lower level playground the play equipment shaped like a castle was not in good repair as it had a screw protruding from the side and a broken piece of plastic. with rough edges.
It was observed on 12/19/2022 in the Whales classroom an Epi-Pen was present for Child #3; however, the parent did not provide written consent for the administration of the medication.
It was observed on 12/19/2022 in the Seals room the hands-free covered trash can was not operating properly, and the staff member had to use their hands to open the lid to place the diaper in the trash can.
The file for Facility #2 DOH (see LIS code sheet) contains a health assessment dated 11/8/2022, which is after their date of hire and not prior to providing initial service in a child care setting.
It was observed on 12/19/2022 each infant's bottle was being rinsed with water and reused for the next feeding. Disposable nursers were not being used. Enough bottles for each feeding were not provided by the parent and the facility was not using a commercial dishwasher to wash the bottles in between each feeding.
The provider has not developed a policy and procedure to identify the prevention of shaken baby syndrome, abusive head trauma, and child maltreatment.
Emergency contact information for Child #1 does not include information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP. Emergency contact information for Child #2 does not include information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP.
Staff Person #1 DOH (see LIS code sheet) has not completed professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.
The file for facility person #2 hired 8/23/2021 contains a PSP criminal history clearance dated 10/13/2021and documentation the PSP clearance was submitted the same day and a DHS required FBI clearance dated 10/202021 with documentation of submission 8/23/2021. Although the LE has an approved provisional hire waiver on file effective 2/7/2020, the requirement to have either the completed PSP or DHS required FBI clearance on file at time of hire was not met.
It was observed on 12/20/2021 on the Preschool playground the Fisher-Price plastic basketball hoop was broken and had rough edges, two plastic buckets were broken and had rough edges, the steering wheels in a pink cozy coupe car and blue boat were broken off and had rough edges, and the dry wall in a wooden play house had large holes and was crumbling. (ALL CORRECTED ON SITE) It was observed on 12/20/2021 on the Toddler playground a plastic lawn mower was broken and had rough edges. (CORRECTED ON SITE)
Child #1 has prescribed Epinenphrine on-site but the parent did not provide written consent for administration of the medication.
The file for Facility Person #1 who provides direct care to children and works with food preparation contains a health assessment dated 1/17/2019, which is more than 24 months and is no longer valid.
The adult health assessment for Staff Person #5 does not include an examination for communicable diseases and the results of that examination.
It was observed on 12/20/2021 four bottles in the Seals room were not labeled with the child's name.
The record for Facility Person #3 hired 12/6/2021 does not include verification of child care experience or education prior to service at the facility.
The file for Facility Person #3 does not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. The file for Facility Person #4 contained two written references; however, it was observed one of the references was from a relative.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Infant (6 Weeks-12 mos.) | $60.00 | $30.00 |
| Young Toddler (13-24 mos.) | $60.00 | $30.00 |
| Older Toddler (25-36 mos.) | $50.00 | $25.00 |
| Preschool (37 mos.- Entering K) | $40.00 | $20.00 |
| Young School-Age (K-3rd gr.) | $36.00 | $18.00 |
| Older School-Age (4th gr.-15 yrs.) | $36.00 | $18.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Whales Snails and Puppy Dog Tails CCC had any serious violations?
Pennsylvania cited 8 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Apr 23, 2026 (background checks): “Facility person #4 (DOH see LIS code sheet). Staff #applied for NSOR clearance on DOH but NSOR clearance was not received until NSOR certificate until 2/26/26. Facility person #5 (DOH -see LIS code sheet) did not apply…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Whales Snails and Puppy Dog Tails CCC?
Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Whales Snails and Puppy Dog Tails CCC’s Keystone STARS rating?
STAR 1, effective Jul 8, 2024. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Whales Snails and Puppy Dog Tails CCC compare with other daycares in Etters?
It is #4 of 5 centers in Etters by topic-weighted citations per inspection, and has more citations per inspection than 64% of Pennsylvania certified centers with enough inspection history to compare.
When was Whales Snails and Puppy Dog Tails CCC last inspected?
Apr 23, 2026 (renewal). The state cited at least one violation during that visit.
How much does Whales Snails and Puppy Dog Tails CCC cost?
It reported full-time daily rates of $60.00 for infant, $60.00 for young toddler, $50.00 for older toddler, $40.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Whales Snails and Puppy Dog Tails CCC?
The legal entity on its Pennsylvania certificate is Whales Snails And Puppy Dog Tails.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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