Daycare Record Child care inspection records

Whales Snails and Puppy Dog Tails CCC

2125 York Haven Rd, Etters, PA 17319 · York County
1 core-safety citation in last 12 months 3 complaint investigations found violations Keystone STAR 1

Whales Snails and Puppy Dog Tails CCC is a certified child care center in Etters, PA, with capacity for 104 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 11 times and confirmed violations in 3 complaint investigations. The state cited 62 violations, 8 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (19 of 62). 5 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #4 of 5 centers in Etters and has more citations per inspection than 64% of Pennsylvania certified centers.

Inspection record

More citations than 64% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
#4 of 5 centers in Etters
8 Core-safety citations
54 Other citations
11 Inspections
3 Complaint investigations that found violations
62 citations from 14 state visits since Aug 16, 2021 · 5 in the last 12 months · last inspected Apr 23, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Apr 23, 2026 · Inspection · citation found Jun 6, 2025 · Report/investigation · citation found Jun 5, 2025 · Inspection · citation found Apr 28, 2025 · Inspection · citation found Jun 5, 2024 · Inspection · citation found Apr 19, 2024 · Inspection · citation found Feb 15, 2024 · Inspection · citation found Dec 20, 2023 · Inspection · citation found Nov 15, 2023 · Report/investigation · citation found Nov 15, 2023 · Report/investigation · citation found Nov 3, 2023 · Inspection · citation found May 11, 2023 · Inspection · citation found Dec 19, 2022 · Inspection · citation found Dec 7, 2021 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 19
Records & paperwork 15
Health & medication 10
Background checks 6
Training & qualifications 3
Other standards 3
Emergency preparedness 2
Food & feeding 2
Caregiver conduct 1
Supervision 1

Citations, newest first

Core safety Apr 23, 2026 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Facility person #4 (DOH see LIS code sheet). Staff #applied for NSOR clearance on DOH but NSOR clearance was not received until NSOR certificate until 2/26/26. Facility person #5 (DOH -see LIS code sheet) did not apply for the NSOR certificate until date of hire and NSOR certificate was received 4/17/26. As per the CPSL, NSOR certificate is a required upon hire date. Staff person #5 (DOH-see LIS code sheet) did not provide out of state clearances prior to date of hire.
Center’s plan of correction (implemented, Jun 1, 2026): “We immediately applied for Person #5's clearances from Hawaii and received them by 5/11/26. We did not have person #5 work with the children until we received those out of state clearances.”
Citation Apr 23, 2026 Inspection Building & playground safety
Toxic use- no contamination/Toxic plants not permitted 55 Pa. Code §3270.66(c)/3270.66(d)
In the Dolphin Room, a bucket of sudsy water and a Cyclamen plant. The plant is toxic and both the sudsy water and plant were accessible to the children (corrected upon cite). A can of gasoline was observed in a plastic container of toys on the sidewalk that lead to the young toddlers and school age playgrounds.
Center’s plan of correction (implemented, Jun 1, 2026): “The bucket of sudsy water and plant were put out of the children's reach during inspection on 4/23/26. The plant was removed from the room. The gasoline was put away in the locked shed.”
Citation Apr 23, 2026 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
The soft blocks, located in the Baby Seals room were observed to be worn in spots.(Upon cite, the blocks were removed from the room).
Center’s plan of correction (implemented, Jun 1, 2026): “The blocks in question were removed and disposed of. New Blocks were ordered and placed in the room.”
Citation Apr 23, 2026 Inspection Building & playground safety
Outdoor equip.- protective surfacing 55 Pa. Code §3270.102(c)
The anchored climber located in playground behind the young toddler's playground did not measure for 9 inches of mulch in the fall areas.
Center’s plan of correction (implemented, Jun 1, 2026): “We ordered a truck load of p[layground mulch and had it delivered to the center, and it was delivered on 5/1/26 and completely distributed on all playground on 5/4//26/”
Citation Apr 23, 2026 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
Facility persons #1has a mandated reporter training certificate on file dated 2/26/21.Facility persons #1has a mandated reporter training certificate on file dated 2/23/21. Mandated reporter training certificates are required to be updated every 60 months (5 years).
Center’s plan of correction (implemented, Jun 1, 2026): “Person #1 completed the Mandated Reporter Training required every 60 months on 5/5/26.”
Core safety Jun 6, 2025 Complaint investigation Caregiver conduct
Restraints prohibited 55 Pa. Code §3270.113(e)
During a complaint investigation conducted on 6/5/2025, staff person #3 (DOH see LIS code sheet) admitted to placing child #1 (DOB see LIS code sheet) in a highchair for a Time Out when child #1 was "up running around at nap time and wouldn't listen."
Center’s plan of correction (implemented, Jun 20, 2025): “We will not restrain a child ever, for any reason at the center. Person #1, #2, & #3, as well as the teacher in the Older Toddler Room have all undergone the required training & will follow the guidelines set forth in this training.”
Citation Jun 5, 2025 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
The Director or designated staff person who is responsible for compliance with this chapter did not ensure the requirements under section 1016(c) of the act (62 P.S. § 1016(c)) are met. This is evidenced by the smoke detectors in the facility last being manually tested on 4/17/2025, which exceeds the every 30-day requirement.
Center’s plan of correction (implemented, Jun 20, 2025): “On 6/6/25 the center conducted a full fire drill, testing the smoke detectors that they functioned properly. The smoke detectors functioned properly & the fire emergency was simulated for the kitchen. All children & staff were actuated properly to our designated safe area.”
Core safety Apr 28, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Staff person #1 did not renew the NSOR verification certificate within 60 months, as per CPSL requirements. This is evidenced by the NSOR certificate contained in their record dated 12/23/2019. Staff person #2 (DOH see LIS code sheet) did not renew their mandated reporter training within 60 months, as per CPSL requirements. This is evidenced by the mandated reporter training certificate contained in their recorded dated 3/2/2019. The record for staff person #3 (DOH see LIS code sheet) contains a PSP clearance dated 12/26/2022 and a Child Abuse clearance dated 12/26/2022, both of which are for the purpose of volunteer and are not valid for the purpose of employment. The record for staff person #4 (DOH see LIS code sheet) contains a PDE FBI dated 10/30/2024 and not a DHS required FBI clearance. The record for staff person #5 (DOH see LIS code sheet) does not contain the results of the NSOR verification and is therefore not in compliance with the CPSL.
Center’s plan of correction (implemented, May 13, 2025): “Person #1 renewed his NSOR verification. Person #2 renewed his mandated reporter training. Person #3 has been terminated as of April 28, 2025. Person #4 found her 8/18/2020 DHS FBI clearance which is good until 8/18/2025. We will run a new clearance this month so she will be good for another five…”
Citation Apr 28, 2025 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
it was observed on 4/28/2025 on the toddler playground the tarp used as a ground cover is ripped in several areas and poses a tripping hazard.
Center’s plan of correction (implemented, Jun 5, 2025): “Covered the rips to the playground tarp with a carpet.”
Citation Apr 28, 2025 Inspection Building & playground safety
Lidded waste receptacles 55 Pa. Code §3270.82(i)
It was observed on 4/28/2025 in the school-age building the toilet and sink area is not equipped with a clean,lidded waste receptacle. (CORRECTED ON SITE)
Center’s plan of correction (implemented, May 13, 2025): “During the inspection a lidded trash can was placed in the bathroom of the school-age building.”
Show 54 older citations
Citation Apr 28, 2025 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
It was observed on 4/28/2025 in the Whales room the foot of a plastic baby doll is broken and has rough edges. (CORRECTED ON SITE)
Center’s plan of correction (implemented, May 13, 2025): “During the inspection tape was placed over the foot of the baby doll, covering the rough edges.”
Citation Apr 28, 2025 Inspection Building & playground safety
Clean, good repair, proper size 55 Pa. Code §3270.104(a)
It was observed on 4/28/2025 in the Manatee room the chairs used at snack time are not appropriate for the children's size and age. All the children's feet were observed to be dangling and not able to touch the floor. (CORRECTED ON SITE)
Center’s plan of correction (implemented, May 13, 2025): “During the inspection the larger chairs were removed from the Manatee room and replaced with toddler sized chairs.”
Citation Apr 28, 2025 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
It was observed on 4/28/2025 in the Manatee and Seals rooms disposable diapers are not being discarded in a hands-free covered can. (CORRECTED ON SITE)
Center’s plan of correction (implemented, May 13, 2025): “During the inspection hands-free covered trash cans were placed by the changing tables in the Manatee and Seals rooms and staff were instructed to use the hands-free covered trash cans for disposal of soiled diapers moving forward.”
Citation Apr 28, 2025 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
An emergency drill has not been conducted annually.
Center’s plan of correction (implemented, May 9, 2025): “Conducted an emergency drill on 5/2/25 with all staff and children in attendance that day as per the requirement to conduct an emergency drill annually.”
Citation Apr 28, 2025 Inspection Other standards
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Facility person #4 (DOH see LIS code sheet) has not completed the required one hour Pennsylvania Health and Safety Update 20233 by December 30, 2022.
Center’s plan of correction (implemented, May 13, 2025): “Person #4 completed the required Pennsylvania Health & Safety update.”
Citation Apr 28, 2025 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
A Child Service Report to provide information to the family about the child's growth and development in the context of the services being provided was not completed for child #1 (see LIS code sheet for date of admission).
Center’s plan of correction (implemented, May 9, 2025): “A child service report was completed for child #1.”
Citation Apr 28, 2025 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
The record for staff person #3 (DOH see LIS code sheet) does not contain two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. The record for staff person #5 (DOH see LIS code sheet) only contains one written, nonfamily reference from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (implemented, May 13, 2025): “Person #3's position at the center was terminated on 4/28/25. Person #5 handed in their required non-family reference on 5/8/25.”
Citation Jun 5, 2024 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
It was observed on 6/5/2024 in the Sea Turtles room a can of shaving cream labeled "Keep out of reach of children" was on a table accessible to children. (CORRECTED ON SITE)
Center’s plan of correction (implemented, Jun 25, 2024): “During the inspection the can of shaving cream was made inaccessible to children.”
Citation Jun 5, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
It was observed on 6/5/2024 on the toddler playground several sections of the fabric ground cover are ripped creating a potential tripping hazard.
Center’s plan of correction (implemented, Jun 25, 2024): “We added outdoor rugs to cover up all tears and breaks in the outdoor tarp covering the ground in the toddler play area.”
Citation Jun 5, 2024 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
It was observed on 6/5/2024 on the toddler playground the steering wheel of the red cozy coupe was broken off leaving a piece of plastic with rough edges. It was observed on 6/5/2024 in the sand box portion of the preschool playground four (4) metal sifters and a plastic shovel are broken with sharp edges.
Center’s plan of correction (implemented, Jul 1, 2024): “Cozy coupe was disposed of. All broken toys were thrown away.”
Citation Jun 5, 2024 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
The file for Staff Person #1 contains a health assessment dated 1/10/2022, which exceeds 24 months and is no longer valid.
Center’s plan of correction (implemented, Jun 25, 2024): “Staff Person #1 got a doctor appointment and had a complete physical & tb test.”
Citation Jun 5, 2024 Inspection Emergency preparedness
Emergency plan/Letter to parents 55 Pa. Code §3270.27(a)(5)/3270.27(e)
The facility's emergency plan does not provide for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions, nor does the letter provided to the parent of each enrolled child.
Center’s plan of correction (implemented, Jun 25, 2024): “We added to our emergency plan & to the letter to the parents a plan to accommodate infants, toddlers, children with disabilities & children with chronic medical conditions.”
Citation Jun 5, 2024 Inspection Records & paperwork
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
The provider's written policy on Prevention of Shaken Baby Syndrome, Abusive Head Trauma, and Child Maltreatment does not address the prevention and identification of child maltreatment.
Center’s plan of correction (implemented, Jun 25, 2024): “Added sections to shaken baby syndrome policy to explain prevention & identification of child maltreatment.”
Citation Jun 5, 2024 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
The record for facility person #2 (DOH see LIS code sheet) does not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (implemented, Jun 25, 2024): “Got staff person #2 to hand in her 2 written nonfamily references.”
Citation Apr 19, 2024 Inspection Records & paperwork
Immediate access/Responsible designee 55 Pa. Code §3270.24(a)/3270.34(a)(3)
The director was not present at the facility during an unannounced monitoring visit on 4/19/2024, and designated Staff Person #1 as being in charge. Staff Person #1 stated they do not have a key to the office and was unable to provide the agent of the Department access to the files and records.
Center’s plan of correction (implemented, May 2, 2024): “Director will leave office key with person in charge when away for the day.”
Follow-up Feb 15, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Continued non-compliance: Staff Person #1 and Staff Person #2 did not attend the Central Region Existing Provider Orientation class conducted on January 25, 2024 as directed.
Center’s plan of correction (implemented, Apr 12, 2024): “Staff Persons #1 and Staff Person #2 will attend the Central Region Existing Providers orientation on April 11, 2024 from 9:30 to 3:30.”
Re-cited at a follow-up visit; counted once, with the original citation.
Core safety Dec 20, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The record for Staff Person #2 contains a disclosure statement signed by the employee; however, it does not contain a signature of a witness responsible for making the hiring decision as required by the CPSL. The record also contains documentation the request for the Child Abuse clearance was mailed on 12/1/23; however, the results of the Child Abuse clearance are not contained in the record. The request was also submitted after Staff Person #2's date of hire (see LIS code sheet) which in not in compliance with the CPSL. The record for Staff Person #3 DOH (see LIS code sheet) contains a PDE FBI clearance dated 8/24/21 and not the required DHS FBI clearance. The record for Staff Person #5 DOH (see LIS code sheet) contains a Child Abuse clearance dated 2/2/23, which is after their date of hire and is therefore not in compliance with the CPSL.
Center’s plan of correction (implemented, Feb 6, 2024): “The person responsible for making the hiring decisions witnessed signature. Requested from person #2 her clearance, which she handed in the next day. Person #3 is no longer employed at the center. Person #2 did not return to work until they turned in the results of the child abuse clearance and it…”
Citation Dec 20, 2023 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
It was observed on 12/20/23 the tarp covering the ground of the Toddler playground is ripped in two areas which is creating a tripping hazard.
Center’s plan of correction (implemented, Jan 19, 2024): “Bought outdoor carpet mats and covered area that was creating tripping hazard.”
Citation Dec 20, 2023 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
It was observed on 12/20/23 there are several sand toys in the Preschool playground that are broken and not in good repair.
Center’s plan of correction (implemented, Feb 6, 2024): “Removed broken toys from preschool playground.”
Citation Dec 20, 2023 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
The record for Facility Person #4 DOH (see LIS code sheet) contains a health assessment dated 7/8/2022, which is more than 12 months prior to providing initial service in a child care setting.
Center’s plan of correction (implemented, Feb 6, 2024): “Person #4 got a new physical & TB test.”
Citation Dec 20, 2023 Inspection Health & medication
Exam communicable disease/Physician/CRNP assessment 55 Pa. Code §3270.151(c)(3)/3270.151(c)(5)
The record for Staff Person #1 contains an adult health assessment dated 9/23/23; however, it does not include an examination for communicable diseases and the results of that examination or the physician's or CRNP's assessment of the person's suitability to provide child care.
Center’s plan of correction (implemented, Feb 6, 2024): “Got another physical exam & had health assessment filled out by a physician at Readycare, specifically one of an examination for communicable diseases & the results of that examination and the physician's or CRNP's assessment of the person's suitability to provide child care.”
Citation Dec 20, 2023 Inspection Other standards
Pertinent Laws & Regulations 55 Pa. Code §3270.14
Facility Person #4 has not completed the required one-hour Pennsylvania health and safety update 2022 by December 30, 2022.
Center’s plan of correction (implemented, Feb 6, 2024): “Have Person #1 take required 1-hour update.”
Citation Dec 20, 2023 Inspection Records & paperwork
Signed 55 Pa. Code §3270.123(a)
The agreement for Child #3 is not signed by the operator.
Center’s plan of correction (implemented, Feb 6, 2024): “Operator signed the agreement.”
Citation Dec 20, 2023 Inspection Records & paperwork
Arrival/departure times 55 Pa. Code §3270.123(a)(4)
The agreement for Child #2 does not specify the child's arrival and departure times. The agreement for Child #3 does not specify the child's arrival and departure times.
Center’s plan of correction (implemented, Jan 19, 2024): “Reviewed with parents and got the arrival and departure times.”
Citation Dec 20, 2023 Inspection Records & paperwork
Designated release persons 55 Pa. Code §3270.123(a)(5)
The agreement for Child #2 does not specify the persons designated by a parent to whom the child may be released.
Center’s plan of correction (implemented, Jan 19, 2024): “Got persons to whom child #2 can be released to from parents.”
Citation Dec 20, 2023 Inspection Records & paperwork
Admission date 55 Pa. Code §3270.123(a)(6)
The agreement for Child #3 does not specify the date of the child's admission.
Center’s plan of correction (implemented, Feb 6, 2024): “Looked up the date for child #3's admission and placed on agreement.”
Citation Dec 20, 2023 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
Emergency contact information for Child #1 does not include the telephone number of the child's physician or source of medical care.
Center’s plan of correction (implemented, Feb 6, 2024): “Got telephone # of child #1's physician from parents and added it to emergency contact form.”
Citation Dec 20, 2023 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
The record for Facility Person #3 DOH (see LIS code sheet) contains two written references; however, they both indicate they are related to the facility person.
Center’s plan of correction (implemented, Jan 19, 2024): “Person #3 is no longer employed by us.”
Core safety Nov 15, 2023 Complaint investigation Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Staff Person #1 was observed to be caring for children unsupervised on 11/15/2023. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: pediatric first aid and pediatric cardiopulmonary resuscitation.
Center’s plan of correction (implemented, Jan 31, 2024): “Person #1 has not been alone with children since 11/15/23. Person #1 would have been in our last CPR First Aid Class on December 2, 2023, but she is leaving us because of all the training hours she has "been forced to attend."”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Nov 15, 2023 Complaint investigation Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The file for Staff Person #1 (DOH see LIS code sheet) contains results for the FBI clearance and documentation all the remaining clearances have been requested; however, the results are not on file. Staff Person #1 is beyond the 45-day provisional hire period. The file for Staff Person #2 (DOH see LIS code sheet) contains results of the NSOR verification but is missing documentation of the PSP, FBI, and Child Abuse clearances. A disclosure statement dated 9/27/2023 is included in the file that was signed by the employee and a guardian; however, it does not contain a signature from a witness who was responsible for making the hiring decision. The file for Staff Person #3 (DOH see LIS code sheet) does not contain a signed disclosure statement and the results of the Child Abuse clearance and either the PSP or FBI clearance and documentation all remaining clearances have been requested as required under the CPSL.
Center’s plan of correction (not implemented, Jan 31, 2024): “We sent away for duplicates of clearances for Person #1 immediately. Staff Person #2 finally brought her clearances in, which we had been asking her for months. The disclosure statement for Person #2 was witnessed by person #5. Person #3 was terminated on 11/15/23. Persons #1 & #2 are terminated…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Nov 15, 2023 Complaint investigation Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During staff interviews conducted on 11/15/2023 it was determined that Dawn dish liquid soap was added to make bubbles in the water that was poured in the sensory table the older toddlers played with earlier this month.
Center’s plan of correction (implemented, Jan 31, 2024): “We will not pour Dawn Dish Detergent into any water the children play with. We will find a non-toxic sudsing agent that meets code.”
Citation Nov 15, 2023 Complaint investigation Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During staff interviews conducted on 11/15/2023 it was confirmed that soap and water was splashed out of the sensory table the older toddlers were using earlier this month. The soapy water was reported to have been all over the floor, creating a slippery surface. Staff did not keep the floors free from visible hazards.
Center’s plan of correction (implemented, Jan 31, 2024): “We will place towels all around the water table to prevent the children from slipping. Staff will clean up any surfaces to keep children from slipping while playing with water table.”
Citation Nov 15, 2023 Complaint investigation Training & qualifications
Staff person - 18 yrs. 55 Pa. Code §3270.31(b)
It was observed on 11/15/2023 Staff Person #2 (DOB see LIS code sheet) was being counted in ratio in the older toddler room. Staff Person #2 is 17 years old.
Center’s plan of correction (implemented, Jan 31, 2024): “We have not had person #2 in a room where she was necessary for ratio until the toxic person we showed you the text messages on & who pushed 2 staff out also left us, and then called you. We were completely unaware that a VoTech student at 17 is counted in ratio, whereas a college prep 17 year old…”
Inspection status on COMPASS: Non Compliant – Finalized
Follow-up Nov 3, 2023 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
Upon review of the facility's fire drill log on 11/3/2023 it was observed the last time the facility's fire detection system was manually tested was 9/13/2023, which exceeds the requirement under section 1016(c) of the act (62 P.S. § 1016(c)) that all fire detection systems are manually tested at least every 30 days. Continued non-compliance as the provider was previously cited on 5/11/2023.
Center’s plan of correction (implemented, Nov 21, 2023): “We will conduct a facility wide fire drill every 30 days, in which we will manually test the smoke detection system and everyone evacuates the building to our designated safe place by the shed. We conducted such a drill Tuesday, November 14, 2023.”
Re-cited at a follow-up visit; counted once, with the original citation.
Citation Nov 3, 2023 Inspection Other standards
Pertinent Laws & Regulations 55 Pa. Code §3270.14
Facility Person #1 (DOH see LIS code sheet) has not completed the required one-hour Pennsylvania health and safety update 2022 by December 30, 2022. Facility Person #2 (DOH see LIS code sheet) has not completed the required one-hour Pennsylvania health and safety update 2022 by December 30, 2022.
Center’s plan of correction (implemented, Nov 21, 2023): “Person #1 and #2 will get online ASAP and take the 1-hour training, which they both did by 11/15/23.”
Citation May 11, 2023 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
Upon review of the facility's fire drill log on 5/11/2023 it was observed the last time the facility's fire detection system was manually tested was 3/24/2023, which exceeds the requirement under section 1016(c) of the act (62 P.S. § 1016(c)) that all fire detection systems are manually tested at least every 30 days.
Center’s plan of correction (implemented, Jun 7, 2023): “Upon noticing that we have gone beyond the 30 days for testing of the fire detection system and the fire extinguishers, we decided to conduct a test of the system and check all the fire extinguishers today, May 15, 2023, as well as conduct a full fire drill with the children and staff.”
Core safety Dec 19, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The file for Staff Person #1 DOH (see LIS code sheet) contains a Child Abuse clearance dated 4/8/2022, which is after their staff start date and is not in compliance with the CPSL. The file for Facility Person #2 DOH (see LIS code sheet) contains documentation the Child Abuse clearance was requested on 11/30/2022, which is after their start date and therefore not in compliance with the CPSL. Results of the Child Abuse clearance are not included in Facility Person #2's file. The file for Facility Person #2 also contains a PSP clearance dated 11/4/2022 and a DHS FBI clearance dated 10/5/2022, both of which are after their start date and therefore not in compliance with the CPSL.
Center’s plan of correction (implemented, Jan 19, 2023): “In the future we will make sure that all clearances are run and are back before the person starts working at the Center. Person #2 contacted about her mission Child Abuse Clearance and she told me her mother received it, but misplaced it. She found it on 12/23/2022 and brought it in on 12/27/22.…”
Citation Dec 19, 2022 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
It was observed on 12/19/2022 on the lower level in the school-age building the wall mounted case for the fire extinguisher was cracked and broken. (CORRECTED ON SITE)
Center’s plan of correction (implemented, Jan 18, 2023): “During the inspection tape was used to cover the broken pieces of the wall mounted fire extinguisher case.”
Citation Dec 19, 2022 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
It was observed on 12/19/2022 in the lower level playground the play equipment shaped like a castle was not in good repair as it had a screw protruding from the side and a broken piece of plastic. with rough edges.
Center’s plan of correction (implemented, Jan 19, 2023): “Removed screw from castle play equipment on the lower level play area duct taped over the crack with sharp edge with multiple layers of duct tape.”
Citation Dec 19, 2022 Inspection Health & medication
Written consent 55 Pa. Code §3270.133(6)
It was observed on 12/19/2022 in the Whales classroom an Epi-Pen was present for Child #3; however, the parent did not provide written consent for the administration of the medication.
Center’s plan of correction (implemented, Jan 19, 2023): “The parent was provided with a medication log and the staff had the parent fill out the medication log for the Epi-Pen provided, stating the possible causes the child may need the epi-pen and the conditions under which the epi-pen should be administered on an as needed basis.”
Citation Dec 19, 2022 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
It was observed on 12/19/2022 in the Seals room the hands-free covered trash can was not operating properly, and the staff member had to use their hands to open the lid to place the diaper in the trash can.
Center’s plan of correction (implemented, Jan 4, 2023): “A new hands free trash can was placed in the Seal Room next to the diaper changing station.”
Citation Dec 19, 2022 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
The file for Facility #2 DOH (see LIS code sheet) contains a health assessment dated 11/8/2022, which is after their date of hire and not prior to providing initial service in a child care setting.
Center’s plan of correction (implemented, Jan 4, 2023): “In the future, we will have a completed Health Assessment prior to the person starting employment at the Center.”
Citation Dec 19, 2022 Inspection Food & feeding
Disposable nursers or parents 55 Pa. Code §3270.166(3)
It was observed on 12/19/2022 each infant's bottle was being rinsed with water and reused for the next feeding. Disposable nursers were not being used. Enough bottles for each feeding were not provided by the parent and the facility was not using a commercial dishwasher to wash the bottles in between each feeding.
Center’s plan of correction (implemented, Jan 19, 2023): “Parents were informed and are providing a sufficient number of clean bottles for the day. Once a bottle is used, it is placed in a bag to go home with the parents that day. All used bottles go home with the parents for washing at home and clean ones are brought the following morning. At the end of…”
Citation Dec 19, 2022 Inspection Records & paperwork
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
The provider has not developed a policy and procedure to identify the prevention of shaken baby syndrome, abusive head trauma, and child maltreatment.
Center’s plan of correction (implemented, Jan 18, 2023): “Formulated a policy for Shaken Baby Syndrome that includes recognition of potential signs and symptoms of shaken baby syndrome and abusive head trauma. Strategies for coping with a crying fussy baby or distraught child. Also addressing the prevention and identification of child maltreatment.…”
Citation Dec 19, 2022 Inspection Records & paperwork
Information re: special needs 55 Pa. Code §3270.124(b)(5)
Emergency contact information for Child #1 does not include information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP. Emergency contact information for Child #2 does not include information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP.
Center’s plan of correction (implemented, Jan 19, 2023): “We reprinted out a copy of the last Emergency Contact forms, recently updated by both children's parents to have them put in if there are any special needs for their children or not. The parents for both children indicated there are no special needs for their children and resigned the updated…”
Citation Dec 19, 2022 Inspection Training & qualifications
Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)
Staff Person #1 DOH (see LIS code sheet) has not completed professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.
Center’s plan of correction (implemented, Jan 19, 2023): “We scheduled Staff Person #1 for Pediatric First Aid and CPR training on December 28, 2022 at 2:45PM with the Red Cross. Training held at 1804 North 6th Street in Harrisburg. Person #1 will be supervised at all times by an AGS who has completed health and safety training, including pediatric…”
Core safety Dec 7, 2021 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The file for facility person #2 hired 8/23/2021 contains a PSP criminal history clearance dated 10/13/2021and documentation the PSP clearance was submitted the same day and a DHS required FBI clearance dated 10/202021 with documentation of submission 8/23/2021. Although the LE has an approved provisional hire waiver on file effective 2/7/2020, the requirement to have either the completed PSP or DHS required FBI clearance on file at time of hire was not met.
Center’s plan of correction (implemented, Jan 14, 2022): “Not all the clearances were back before person #2 started working at the Center. We now have all the clearances for person #2.”
Citation Dec 7, 2021 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
It was observed on 12/20/2021 on the Preschool playground the Fisher-Price plastic basketball hoop was broken and had rough edges, two plastic buckets were broken and had rough edges, the steering wheels in a pink cozy coupe car and blue boat were broken off and had rough edges, and the dry wall in a wooden play house had large holes and was crumbling. (ALL CORRECTED ON SITE) It was observed on 12/20/2021 on the Toddler playground a plastic lawn mower was broken and had rough edges. (CORRECTED ON SITE)
Center’s plan of correction (implemented, Jan 14, 2022): “During the inspection all the broken toys were either removed from the playground area and disposed of or repaired. The playhouse with the dry wall in disrepair was made inaccessible to the children until repairs can be made. The broken toys have been removed from the playground. The playhouse was…”
Citation Dec 7, 2021 Inspection Health & medication
Written consent 55 Pa. Code §3270.133(6)
Child #1 has prescribed Epinenphrine on-site but the parent did not provide written consent for administration of the medication.
Center’s plan of correction (implemented, Feb 4, 2022): “We were unaware that an Epinephrine pen was required to have a Medication Log since it is always given on an as needed basis and by providing the pen with the Doctor's Prescription label right on the pen, we figured that was consent, however we were made aware that a Medication Log needs also to be…”
Citation Dec 7, 2021 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
The file for Facility Person #1 who provides direct care to children and works with food preparation contains a health assessment dated 1/17/2019, which is more than 24 months and is no longer valid.
Center’s plan of correction (implemented, Feb 8, 2022): “Person #1 has a bus physical for 2021 which has most but not all of the information contained in the Child Care Staff Health Assessment form. Person #1 obtained a new physical on 12/27/2021 and had both the school bus and the Child Care Staff Health Assessment form filled out.”
Citation Dec 7, 2021 Inspection Health & medication
Exam communicable disease 55 Pa. Code §3270.151(c)(3)
The adult health assessment for Staff Person #5 does not include an examination for communicable diseases and the results of that examination.
Center’s plan of correction (implemented, Feb 8, 2022): “Person #5 did have a Health Examination, but it was not on the Child Care Staff Health Assessment form required by DHS. Person #5 contacted her Physician and the correct form was filled out which we now have on file. In the future, we will make sure that if a staff submits a medical form for their…”
Citation Dec 7, 2021 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
It was observed on 12/20/2021 four bottles in the Seals room were not labeled with the child's name.
Center’s plan of correction (implemented, Feb 8, 2022): “For some reason the bottles in the baby/young toddler room were not labeled, even though that is center policy and everyday procedure to label them. The bottles were labeled on 12/20/21 and all bottles coming into the Center are now labeled before being put in the refrigerator in the room. From…”
Citation Dec 7, 2021 Inspection Records & paperwork
Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)
The record for Facility Person #3 hired 12/6/2021 does not include verification of child care experience or education prior to service at the facility.
Center’s plan of correction (implemented, Jan 14, 2022): “We will make sure that every person, upon hire, provides complete verification of child care experience and education prior to starting service at the Center. Person #3's employment was terminated on 12/16/21 so we have not required her to provide said proof because she is no longer employed.”
Citation Dec 7, 2021 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
The file for Facility Person #3 does not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. The file for Facility Person #4 contained two written references; however, it was observed one of the references was from a relative.
Center’s plan of correction (implemented, Jan 14, 2022): “Person #3's employment was terminated 12/16/21 so we have not required her to provide said references because she is no longer employed with us.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jun 6, 2025 Complaint investigation
1 violation cited, listed under Citations.
Violation found Nov 15, 2023 Complaint investigation
2 violations cited, listed under Citations.
Violation found Nov 15, 2023 Complaint investigation
3 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Infant (6 Weeks-12 mos.) $60.00 $30.00
Young Toddler (13-24 mos.) $60.00 $30.00
Older Toddler (25-36 mos.) $50.00 $25.00
Preschool (37 mos.- Entering K) $40.00 $20.00
Young School-Age (K-3rd gr.) $36.00 $18.00
Older School-Age (4th gr.-15 yrs.) $36.00 $18.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 104 children
Certificate status Regular
Certificate valid through Jul 1, 2027
Keystone STARS STAR 1
since Jul 8, 2024 · what STARS means
Operator Whales Snails And Puppy Dog Tails
Hours Monday–Friday 6:30 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (717) 938-9978
State certificate # CER-00257400
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Whales Snails and Puppy Dog Tails CCC had any serious violations?

Pennsylvania cited 8 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Apr 23, 2026 (background checks): “Facility person #4 (DOH see LIS code sheet). Staff #applied for NSOR clearance on DOH but NSOR clearance was not received until NSOR certificate until 2/26/26. Facility person #5 (DOH -see LIS code sheet) did not apply…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Whales Snails and Puppy Dog Tails CCC?

Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Whales Snails and Puppy Dog Tails CCC’s Keystone STARS rating?

STAR 1, effective Jul 8, 2024. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Whales Snails and Puppy Dog Tails CCC compare with other daycares in Etters?

It is #4 of 5 centers in Etters by topic-weighted citations per inspection, and has more citations per inspection than 64% of Pennsylvania certified centers with enough inspection history to compare.

When was Whales Snails and Puppy Dog Tails CCC last inspected?

Apr 23, 2026 (renewal). The state cited at least one violation during that visit.

How much does Whales Snails and Puppy Dog Tails CCC cost?

It reported full-time daily rates of $60.00 for infant, $60.00 for young toddler, $50.00 for older toddler, $40.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Whales Snails and Puppy Dog Tails CCC?

The legal entity on its Pennsylvania certificate is Whales Snails And Puppy Dog Tails.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.