Willowdale Childrens Academy · Chadds Ford
Willowdale Childrens Academy is a certified child care center in Chadds Ford, PA, with capacity for 87 children. It holds a Keystone STAR 3 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 1 complaint investigation. The state cited 57 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (23 of 57). 17 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is #4 of 5 centers in Chadds Ford and has more citations per inspection than 85% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
While reviewing the staff's files I observed that staff 3, did not contain the annual emergency plan training.
While conducting my inspection I observed that the bathroom floor beside the toilet was dirty and so was the toilet brush.
During the inspection, it was observed that the following rooms did not have their rest equipment labeled correctly. Pre K-2, & Turtle 1 & 2
During the inspection, it was observed that the facility did not have a medication log for child 6.
During the inspection, it was observed that staff 3, did not wash the child's hands after diapering.
During the inspection, it was observed that they had not conducted their annual emergency drill.
During the inspection, it was observed that the facility was not conducting a fire drill every 60 days.
During my inspection I observed that the facility did not have the update and required policy changes for shaken baby syndrome. 1. Prevention/identification of maltreatment
While reviewing the staff's files I observed that staff 2, has not completed part 1 of the health & safety training.
While reviewing the staff's files I observed that staff 2, did not complete their mandated reporter training.
While reviewing the child/children's files I observed that child 1, did not contain the physician's name.
While reviewing the child/children's files I observed that child 2, 3, 5, did not include their parent's home/work address or telephone number.
While reviewing the child/children's files I observed that child 4, did not include their policy number.
While reviewing the child/children's files I observed that child 3, 5, did not include the address of the individual designated by the parent to whom the child may be released.
While reviewing the child/children's files I observed that child 4, did not contain signed parental consent for transportation.
While reviewing the staff's files I observed that staff 1, 2, did not include acceptable verification of experience.
While reviewing the staff's files I observed that staff 2, 3, did not include two written, nonfamily references.
Show 40 older citations
While reviewing the staff's files I observed that staff 2, hired March 2025, did not include FBI clearance, State police clearance, nor a NSOR certification.
During the inspection, it was observed that staff 2, 3, did not know how many children were in the room. Staff 3 did not know all the children she was responsible for.
During the inspection, it was observed that the emergency number were not in the Turtle room.
During the inspection, it was observed that the socket cover was off the outlet in the block area of the preschool room.
During the inspection, it was observed that there was peeling paint on the wall by the window.
During the inspection, it was observed that the rest equipment in Turtle 2 room was not labeled.
During the inspection, it was observed that staff 2 did not wash the child's hands after diapering.
During the inspection, it was observed that the facility had not conducted an emergency drill within the last year.
While reviewing the staff's files I observed that staff 1, did not have a first aid & CPR training.
During the inspection, it was observed that a daily schedule was not posted in the Turtle 2 room.
While reviewing the child/children's files I observed that children 1, 3, did not include the work addresses and telephone numbers of the enrolling parent.
While reviewing the child/children's files I observed that child 2. did not contain an updated agreement form.
While reviewing the staff's files I observed that staff 2, did not the name, address and telephone number of the facility person, nor did it include verification of age.
While reviewing the staff's files I observed that staff 1, 2, did not contain acceptable verification of experience.
While reviewing the staff's files I observed that staff 2, did not include a current health assessment or a tuberculin skin tests.
During my investigation, it was found that there were several incidents that happened, and no report was done.
While reviewing the staff's files I observed that staff 1 hired on April, 2016, did not have a current State Police clearance, & staff 5 hired on August, 2022, did not contain their out-of-state clearances (GA).
During my inspection I observed that the Young Toddler room was really cold and there was no way to verify the temperature.
During my inspection I observed that the facility did not have medication logs for any of the prescribed medications onsite.
During my inspection I observed that the facility's emergency plan did not include accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
During my inspection I observed that the facility had not conducted their annual emergency drill.
During my inspection I observed that the facility had not sent a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.
During my inspection I observed that the facility did not have all the update and required policy changes. 1. Shaken baby syndrome sign/symptoms 2. Strategies for crying/fussing/distraught children 3. Prevention/identification of maltreatment
While reviewing the children's files I observed that child 5, 8, did not have the fee to be charged per day or per week.
While reviewing the children's files I observed that child 3-6, and 8, 9, did not include their child's arrival and departure times on their agreement form.
While reviewing the children's files I observed that child 3-6, 9, did not have the date of the child's admission on their agreement form.
While reviewing the children's files I observed that child 1-9, did not include the home and work addresses and telephone numbers of the enrolling parent.
While reviewing the children's files I observed that child 4, did not include policy number.
While reviewing the children's files I observed that child 5, 8, did not include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
While reviewing the children's files I observed that staff 2, 3, 4, did not include verification of child care experience.
During renewal inspection dated 4/10/2023 the file of staff person #2, hired, 9/14/2017 contains a child abuse clearance dated 9/8/2017 which is more than 60 months old. There is no application in the file for an updated child abuse clearance.
During renewal inspection dated 4/10/2023, certification representative observed that the library, the Pre-K room #2, the gym, and the turtle #1 room have electrical outlets that do not have protective covers on them. Those outlets are accessible to children.
During the renewal inspection dated 4/10/2023, certification representative observed that there were toxic materials such as Hand Sanitizer, Desetin Rash Ointment, and cleaning materials in multiple rooms throughout the facility that were accessible to children.
During renewal inspection dated 4/10/2023, certification representative observed that in the infant room there was chipped plaster behind the chair, and there was chipped paint on the wall in the pre K #1 room, the bathroom, and on the wall in the gym.
During the renewal inspection dated 4/10/2023, certification representative observed that the naptime cots for the turtle #2 room were not labeled for the use of a specific child.
During the renewal inspection dated 4/10/2023, certification representative reviewed staff #1 file and there was an expired health assessment dated 2/21/2021.
The letter given to parents regarding the emergency plan did not explain the emergency procedure updates to the plan as required in 3270.27 subsection a.
Staff person #1 was observed changing a child's diaper and did not wash her hands after diapering the child.
The facility's emergency plan did not provide for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
The facility's emergency plan did not provide for shelter of children during an emergency including lock down procedures.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $80.60 | $73.80 |
| Infant (6 Weeks-12 mos.) | $80.60 | $73.80 |
| Young Toddler (13-24 mos.) | $77.83 | $71.40 |
| Older Toddler (25-36 mos.) | $75.29 | $68.80 |
| Preschool (37 mos.- Entering K) | $71.36 | $65.40 |
| Young School-Age (K-3rd gr.) | $68.59 | $65.40 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Willowdale Childrens Academy had any serious violations?
Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Mar 13, 2025 (background checks): “While reviewing the staff's files I observed that staff 2, hired March 2025, did not include FBI clearance, State police clearance, nor a NSOR certification.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Willowdale Childrens Academy?
Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Willowdale Childrens Academy’s Keystone STARS rating?
STAR 3, effective Jan 9, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Willowdale Childrens Academy compare with other daycares in Chadds Ford?
It is #4 of 5 centers in Chadds Ford by topic-weighted citations per inspection, and has more citations per inspection than 85% of Pennsylvania certified centers with enough inspection history to compare.
When was Willowdale Childrens Academy last inspected?
Apr 7, 2026 (renewal). The state cited at least one violation during that visit.
How much does Willowdale Childrens Academy cost?
It reported full-time daily rates of $80.60 for newborn, $80.60 for infant, $77.83 for young toddler, $75.29 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Willowdale Childrens Academy?
The legal entity on its Pennsylvania certificate is Westtown Childrens Academy Chaddsford.
Certified centers nearby
1850 Hillendale Rd, Chadds Ford · 1.1 mi away More citations than most Kennett YMCA at Chaddsford Elementary
3 Baltimore Pike, Chadds Ford · 1.3 mi away More citations than most Early Learning Center at Kendal Crosslands Communi
1660 E Street Rd, Kennett Square · 1.9 mi away · 27 spots About typical Kennett YMCA at Pocopson Elementary
1105 Pocopson Rd, West Chester · 2.0 mi away About typical Ducklings
100 Winston Ln, West Chester · 2.3 mi away · 147 spots Fewer citations than most Kennett YMCA at Greenwood Elementary
420 Greenwood Rd, Kennett Square · 2.5 mi away About typical
Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.