Daycare Record Child care inspection records

Willowdale Childrens Academy · West Chester

307 Westtown Rd, West Chester, PA 19382 · Chester County
1 core-safety citation in last 12 months Keystone STAR 4

Willowdale Childrens Academy is a certified child care center in West Chester, PA, with capacity for 136 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times. The state cited 42 violations, 4 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (17 of 42). 11 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #28 of 37 centers in West Chester and has more citations per inspection than 69% of Pennsylvania certified centers.

Inspection record

More citations than 69% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most
#28 of 37 centers in West Chester
4 Core-safety citations
38 Other citations
6 Inspections
0 Complaint investigations that found violations
42 citations from 6 state visits since Aug 16, 2021 · 11 in the last 12 months · last inspected Mar 16, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Mar 16, 2026 · Inspection · citation found Mar 12, 2025 · Inspection · citation found Jan 18, 2024 · Inspection · citation found Nov 27, 2023 · Inspection · citation found Jun 6, 2023 · Inspection · citation found May 30, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 17
Building & playground safety 9
Emergency preparedness 4
Background checks 3
Health & medication 3
Training & qualifications 3
Staff ratios 1
Other standards 1
Food & feeding 1

Citations, newest first

Core safety Mar 16, 2026 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the renewal inspection conducted 3/16/26, the file of facility person #1 (See code sheet for hire date) does not contain a completed NSOR verification or out of state clearances (Delaware). The file of facility person #2 (See code sheet for hire date) does not contain a completed state police history clearance. The file did not contain copies of a request for the PA state police clearance.
Center’s plan of correction (implemented, Apr 7, 2026): “Director will discuss and retrieve missing items from staff members.”
Citation Mar 16, 2026 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During the renewal inspection conducted 3/16/26, the continuity of operations reviewed did not include backing up or retrieving health and other key records/files and managing financial issues such as paying employees and bills during the aftermath of the disaster.
Center’s plan of correction (implemented, Mar 30, 2026): “Discuss a plan with the owner and then add it to our current policy.”
Citation Mar 16, 2026 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During the renewal inspection conducted 3/16/26, Aquaphor and diaper rash paste was observed in an unlocked closet under the diaper changing table inside of the 2-year-old classroom. Bleach, several cans of paint, mildew and mode stain remover were observed on the floor in an unlocked closet inside of the children's gym area.
Center’s plan of correction (implemented, Mar 16, 2026): “Doors were locked immediately.”
Citation Mar 16, 2026 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the renewal inspection conducted 3/16/26, chip paint was observed on the pink wall near the back infant crib inside of the infant classroom. Chip paint was also observed on the white wall along the edge of the door entrance in the hall near the 2-year-old classroom.
Center’s plan of correction (implemented, Mar 30, 2026): “Owner had all chipped paint painted on 3/21/26”
Citation Mar 16, 2026 Inspection Building & playground safety
Handwashing signs 55 Pa. Code §3270.82(h)
During the renewal inspection conducted 3/16/26, there were no handwashing signs over the toilets in the 1year old classroom, prekindergarten classroom or the preschool classroom that states a facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.
Center’s plan of correction (implemented, Mar 16, 2026): “Handwashing signs were hung up immediately the day of inspection.”
Citation Mar 16, 2026 Inspection Health & medication
Infant: updated health report every 6 months 55 Pa. Code §3270.131(b)(1)
During the renewal inspection conducted 3/16/26, the health assessment reviewed for child #5 was not at least updated within a 6-month period. Last dated 9/10/25.
Center’s plan of correction (implemented, Apr 6, 2026): “Director has requested an updated health assessment for the child.”
Citation Mar 16, 2026 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
During the renewal inspection conducted 3/16/26, the record reviewed for staff #1 and #2 did not include an initial health assessment.
Center’s plan of correction (implemented, Apr 9, 2026): “Director will have both staff members get their health assessments ASAP so they are able to work.”
Citation Mar 16, 2026 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
During the renewal inspection conducted 3/16/26, upon request there was no verification available for review to verify the facility sent a copy of their emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.
Center’s plan of correction (implemented, Apr 9, 2026): “Director will send the emergency plan to the local municipality.”
Citation Mar 16, 2026 Inspection Training & qualifications
HS/GED + 2 yrs/Exp, educ., training at facility 55 Pa. Code §3270.36(b)(5)/3270.192(2)(iii)
During the renewal inspection conducted 3/16/26, the record reviewed for staff #2 and #3 did not include verification of childcare experience for the position performing (Assistant group supervisor).
Center’s plan of correction (implemented, Apr 9, 2026): “Director will discuss and retrieve missing items from staff members.”
Citation Mar 16, 2026 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
During the renewal inspection conducted 3/16/26, the emergency contact and agreement reviewed for child #1, #2, #3 and #4 was not updated within a 6-month period. Last dated, child #1 and #2 9/2/25, Child #3 9/1/25 and 8/14/25, child #4 1/6/25 and 1/5/25. The emergency contact reviewed for child #5 did not include a date.
Center’s plan of correction (implemented, Apr 6, 2026): “Director will get all forms signed within two weeks and send copies to our inspector.”
Citation Mar 16, 2026 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During the renewal inspection conducted 3/16/26, the record reviewed for staff #1 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. One reference letter was available for review.
Center’s plan of correction (implemented, Apr 9, 2026): “Director will request an additional reference from staff #1.”
Show 31 older citations
Core safety Mar 12, 2025 Inspection Staff ratios
Similar Age Level 55 Pa. Code §3270.51
During the renewal inspection the certification representative conducted a facility walk through when arrived and observed the infant room out of ratio after a staff emergency that occurred. The ratio was 7-1.
Center’s plan of correction (implemented, Mar 21, 2025): “The provider corrected the violation by calling leading staff from other centers to assist in the shortage of staff for the day. The provider will require all staff to take a ratio training.”
Core safety Mar 12, 2025 Inspection Background checks
CPSL information 55 Pa. Code §3270.192(4)
During the renewal inspection the certification representative viewed the staff files, staff #3 was missing the FBI results in the file.
Center’s plan of correction (implemented, Mar 21, 2025): “The provider will notify the staff and request for them to provide the FBI results that was send in correspondence to the results receipt that was in the file.”
Citation Mar 12, 2025 Inspection Health & medication
Free from contagious/communicable disease 55 Pa. Code §3270.131(d)(7)
During the renewal inspection the certification representative viewed the children files child #1 health assessment was missing the statement free from communicable disease.
Center’s plan of correction (implemented, Mar 17, 2025): “The provider will notify the parent and request for them to get a statement from the doctor that says the child is free from communicable disease.”
Citation Mar 12, 2025 Inspection Records & paperwork
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During the renewal inspection the certification representative requested to view the shaken baby policy the policy did not address all three topics shaken baby, abusive head trauma and child maltreatment.
Center’s plan of correction (implemented, Apr 1, 2025): “The provider will ensure all three topics are being address in the shaken baby, abusive head trauma, child maltreatment policy and provide a copy for the certification representative to view.”
Citation Mar 12, 2025 Inspection Other standards
Written plan 55 Pa. Code §3270.111(a)
During the renewal inspection the certification representative conducted a facility walk through and did not see a daily schedule in the pre k room.
Center’s plan of correction (implemented, Mar 17, 2025): “The provider will post the daily schedule and send the certification representative a copy of the plan posted.”
Citation Mar 12, 2025 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
During the renewal inspection the certification representative viewed the children files, child # 5 was missing an updated child service report in the file.
Center’s plan of correction (implemented, Apr 3, 2025): “The provider will provide an updated child service report to the parents and include it in the file.”
Citation Mar 12, 2025 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
During the renewal inspection the certification representative viewed the children files child #2 was missing the physician phone number on the emergency contact form.
Center’s plan of correction (implemented, Mar 17, 2025): “The provider will notify the parents and request for them to complete the emergency contact form to its entirety leaving no areas blank.”
Citation Mar 12, 2025 Inspection Records & paperwork
Information re: special needs 55 Pa. Code §3270.124(b)(5)
During the renewal inspection the certification representative viewed the children's files child # 2 was missing information on disability this area was left blank.
Center’s plan of correction (implemented, Mar 17, 2025): “The provider will notify the parents and request for them to complete the emergency contact form to its entirety leaving no areas blank.”
Citation Mar 12, 2025 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
During the renewal inspection the certification representative viewed the children files children #4 and #5 were missing update emergency contact forms and were also missing updated financial agreement forms.
Center’s plan of correction (implemented, Apr 1, 2025): “The provider will notify the parents and request for them to update the emergency contact information and financial agreement.”
Citation Mar 12, 2025 Inspection Records & paperwork
Consent for administration of medications or special dietary needs 55 Pa. Code §3270.182(4)
During the renewal inspection the certification representative viewed the children files child #2 was missing a consent or acknowledgement for special meds/diet this area was left blank.
Center’s plan of correction (implemented, Mar 17, 2025): “The provider will notify the parent and request for them to complete the emergency form to its entirety leaving no areas blank.”
Citation Mar 12, 2025 Inspection Records & paperwork
Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)
During the renewal inspection the certification representative viewed the staff files staff # 2 was missing proof of education in the file. staff #3 was missing experience in the file.
Center’s plan of correction (implemented, Apr 1, 2025): “The provider will notify the staff and request for them provide their education level to be included in the file.”
Citation Mar 12, 2025 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During the renewal inspection the certification representative viewed the staff files staff # 2 was missing two written references in the file.
Center’s plan of correction (implemented, Apr 1, 2025): “The provider will notify the staff and request for them to provide two written references to be included in the file.”
Core safety Jan 18, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the renewal inspection the certification representative viewed the stall files staff #8, staff #10 and staff #12 were all missing the NSOR clearance in their files.
Center’s plan of correction (implemented, Mar 26, 2024): “The provider stated that all the three staff NSOR clearance has been ran but the results have not come back.”
Citation Jan 18, 2024 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During the renewal inspection the certification representative requested to view the emergency plan and did not see the plans for continuity of care included in the plan.
Center’s plan of correction (implemented, Jan 22, 2024): “The provider will update and include the plans for continuity of care to the emergency plan and sign and date it.”
Citation Jan 18, 2024 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
During the renewal inspection the certification representative conducted a facility walk through and observed missing outlet covers in the gym near the chalk board and near the cubbies.
Center’s plan of correction (implemented, Jan 18, 2024): “The provider replaced the missing outlet covers correcting the violation onsite.”
Citation Jan 18, 2024 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the renewal inspection the certification representative conducted a facility walk through and discovered peeling paint on the in the young toddler room along the wall. There were also holes in the bathroom that is shared between the Turtles and pre k on the wall near the trash can.
Center’s plan of correction (implemented, Feb 5, 2024): “The provider will put a request for maintenance to correct the peeling paint in the young toddler room.”
Citation Jan 18, 2024 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
During the renewal inspection the certification representative conducted a facility walk through and observed two highchairs in the infant room that needed to be cleaned.
Center’s plan of correction (implemented, Jan 24, 2024): “The provider will thoroughly clean and sanitized both highchairs in the infant room.”
Citation Jan 18, 2024 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
During the renewal inspection the certification representative conducted a facility walk through and discovered that a blue sippy cup without a label on it.
Center’s plan of correction (implemented, Jan 22, 2024): “The provider will create a label and put it on the sippy cup that was missing a label.”
Citation Jan 18, 2024 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
During the renewal inspection the certification representative reviewed the staff files staff, staff #1 was missing a staff evaluation in the file.
Center’s plan of correction (implemented, Jan 18, 2024): “The provider corrected the violation onsite placing the evaluation in the file.”
Citation Jan 18, 2024 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
During the renewal inspection the certification representative reviewed the children's files, children #1 and #2 were both missing a child service report in the file.
Center’s plan of correction (implemented, Jan 22, 2024): “The provider stated that child services reports will be completed for both staff and put inside their files.”
Citation Jan 18, 2024 Inspection Records & paperwork
Designated release persons 55 Pa. Code §3270.123(a)(5)
During the renewal inspection the certification representative reviewed the children's files children # 5 and #6 both were missing the release person on their financial agreement.
Center’s plan of correction (implemented, Jan 18, 2024): “The provider was able to get both violations corrected onsite at the time of the renewal inspection.”
Citation Jan 18, 2024 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
During the renewal inspection the certification representative viewed the children's files, child # 1 was missing the physician phone number. child #2 was missing the physician's address and phone number.
Center’s plan of correction (implemented, Jan 22, 2024): “The provider will notify the parents of the children and request for them to complete the emergency contact form to its entirety.”
Citation Nov 27, 2023 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
During the unannounced monitoring the certification representative requested to view the staff files that were present at the time of the unannounced monitoring health and safety certificate along with their CPR training. staff # 1 was missing a health and safety certificate in the file.
Center’s plan of correction (implemented, Dec 1, 2023): “The provider will request staff #1 to provide a copy of the health and safety certificate to be placed in the file.”
Citation Jun 6, 2023 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
During the renewal inspection conducted on 6/6/23, there was an outlet with a protective cover missing on the back wall inside of the gym.
Center’s plan of correction (implemented, Jun 6, 2023): “Director immediately replaced outlet cover.”
Citation Jun 6, 2023 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
During the renewal inspection conducted on 6/6/23, child #1 did not have their physicians name on their emergency contact form. Child #2 and #3 did not have their physician's address.
Center’s plan of correction (implemented, Jun 9, 2023): “Director will obtain physicians information immediately.”
Citation Jun 6, 2023 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
Child #4, #5, #6, and #9 did not have did not have their health insurance policy number included in their emergency contact information. Child #7, #8, #10, and #11 did not have their health insurance coverage and policy number included in their emergency contact information.
Center’s plan of correction (implemented, Jun 9, 2023): “Director will obtain health insurance coverage and policy numbers immediately.”
Citation Jun 6, 2023 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
The emergency contact information of child #7, #10, #11, #13, #14, #16, and #17 did not include the address of the persons designated by the parents to whom the child may be released.
Center’s plan of correction (implemented, Jun 9, 2023): “Director will obtain addresses from parents immediately.”
Citation May 30, 2022 Inspection Emergency preparedness
Plan reviewed/updated annually 55 Pa. Code §3270.27(b)
At the time of the inspection the facilities emergency plan had no written record of any review or update in the past 12 months.
Center’s plan of correction (implemented, Jun 7, 2022): “The operator will review the emergency plan immediately and document in writing the update of the emergency plan kept on file at the facility.”
Citation May 30, 2022 Inspection Building & playground safety
Building Surfaces/No peeling paint or plaster 55 Pa. Code §3270.76/3270.77(a)
At the time of the inspection the base boards in the bathrooms on the second floor and the molding trim in the large muscle play space had peeling paint.
Center’s plan of correction (implemented, Jul 18, 2022): “Provider will complete the painting as soon as possible.”
Citation May 30, 2022 Inspection Building & playground safety
Devices must be compliant 55 Pa. Code §3270.95(a)
At the time of the inspection the facility did not have proof of the operability of the fire detection system.
Center’s plan of correction (implemented, Jun 7, 2022): “Provider will obtain proof of the operability of the fire detection system and submit to the certification representative.”
Citation May 30, 2022 Inspection Records & paperwork
Written consent 55 Pa. Code §3270.124(b)(4)
At the time of the inspection the record of child #1 was lacking in written consent for emergency medical care on their emergency contact form.
Center’s plan of correction (implemented, Jun 7, 2022): “Provider will update the record of child #1 so that it will include written consent for emergency medical care on their emergency contact form.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $80.60 $73.80
Infant (6 Weeks-12 mos.) $80.60 $73.80
Young Toddler (13-24 mos.) $77.83 $71.40
Older Toddler (25-36 mos.) $75.29 $68.80
Preschool (37 mos.- Entering K) $71.36 $65.40
Young School-Age (K-3rd gr.) $68.59 $28.40

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 136 children
Certificate status Regular
Certificate valid through Apr 7, 2027
Keystone STARS STAR 4
since Dec 15, 2025 · what STARS means
Operator KMR Daycare LLC
Hours Monday–Friday 6:30 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (610) 344-9400
State certificate # CER-00254782
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Willowdale Childrens Academy had any serious violations?

Pennsylvania cited 4 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Mar 16, 2026 (background checks): “During the renewal inspection conducted 3/16/26, the file of facility person #1 (See code sheet for hire date) does not contain a completed NSOR verification or out of state clearances (Delaware). The file of facility…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Willowdale Childrens Academy?

Pennsylvania lists no complaint investigation that found a violation at Willowdale Childrens Academy since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Willowdale Childrens Academy’s Keystone STARS rating?

STAR 4, effective Dec 15, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Willowdale Childrens Academy compare with other daycares in West Chester?

It is #28 of 37 centers in West Chester by topic-weighted citations per inspection, and has more citations per inspection than 69% of Pennsylvania certified centers with enough inspection history to compare.

When was Willowdale Childrens Academy last inspected?

Mar 16, 2026 (renewal). The state cited at least one violation during that visit.

How much does Willowdale Childrens Academy cost?

It reported full-time daily rates of $80.60 for newborn, $80.60 for infant, $77.83 for young toddler, $75.29 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Willowdale Childrens Academy?

The legal entity on its Pennsylvania certificate is KMR Daycare LLC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.