Daycare RecordChild care inspection records

The Learning Experience

701 Fm 685, Pflugerville, TX 78660 · Travis County
6 high-risk citations in last 12 monthsAccepts child care subsidies

The Learning Experience is a licensed child care center in Pflugerville, TX, licensed for up to 200 children and serving infants through school-age children. It has held its Texas license since 2020. Since October 2021, state inspectors have visited 46 times and investigated 29 reports. Inspectors recorded 54 citations, 23 of them high-risk, most often for supervision (13 of 54). 13 citations came in the last 12 months, including 6 high-risk. 13% were corrected during the inspection itself. Its last 4 inspections found no violations. Measured by risk-weighted citations per inspection, it is tied for #25 of 42 centers in Pflugerville and better than 22% of licensed centers statewide.

Inspection record

Better than 22%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
Tied for #25 of 42 centers in Pflugerville
23High risk
17Medium High risk
13Medium risk
0Medium Low risk
1Low risk
54 citations from 46 inspections and 21 reports since Oct 1, 2021 · 13 in the last 12 months · last inspected Sep 11, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 11, 2026 · Inspection · no citationSep 1, 2026 · Inspection · no citationAug 4, 2026 · Report/investigation · citation foundJul 31, 2026 · Inspection · no citationJul 29, 2026 · Report/investigation · no citationJul 24, 2026 · Inspection · no citationJul 22, 2026 · Report/investigation · citation foundMay 27, 2026 · Inspection · citation foundApr 24, 2026 · Inspection · no citationMar 24, 2026 · Inspection · no citationFeb 13, 2026 · Inspection · no citationFeb 12, 2026 · Report/investigation · citation foundFeb 11, 2026 · Inspection · no citationFeb 9, 2026 · Report/investigation · no citationJan 30, 2026 · Inspection · citation foundJan 12, 2026 · Inspection · no citationJan 8, 2026 · Report/investigation · citation foundJan 7, 2026 · Report/investigation · no citationOct 14, 2025 · Inspection · citation foundAug 26, 2025 · Inspection · no citationJul 2, 2025 · Inspection · no citationJul 1, 2025 · Report/investigation · no citationJun 26, 2025 · Inspection · no citationJun 12, 2025 · Inspection · citation foundJun 5, 2025 · Inspection · citation foundApr 30, 2025 · Inspection · no citationApr 26, 2025 · Report/investigation · no citationMar 28, 2025 · Inspection · no citationMar 26, 2025 · Report/investigation · no citationMar 25, 2025 · Inspection · no citationMar 18, 2025 · Report/investigation · citation foundMar 18, 2025 · Inspection · citation foundMar 17, 2025 · Report/investigation · citation foundMar 14, 2025 · Report/investigation · no citationMar 14, 2025 · Report/investigation · citation foundNov 21, 2024 · Inspection · no citationOct 30, 2024 · Inspection · no citationOct 24, 2024 · Report/investigation · no citationSep 13, 2024 · Inspection · no citationAug 26, 2024 · Inspection · no citationAug 23, 2024 · Report/investigation · no citationAug 15, 2024 · Inspection · no citationAug 14, 2024 · Report/investigation · no citationAug 12, 2024 · Report/investigation · citation foundAug 8, 2024 · Inspection · no citationAug 8, 2024 · Report/investigation · no citationJul 22, 2024 · Inspection · no citationJun 24, 2024 · Report/investigation · citation foundMar 7, 2024 · Assessment · citation foundFeb 27, 2024 · Inspection · no citationFeb 1, 2024 · Inspection · citation foundJan 30, 2024 · Report/investigation · no citationNov 15, 2023 · Inspection · no citationOct 6, 2023 · Inspection · no citationOct 3, 2023 · Report/investigation · citation foundSep 26, 2023 · Inspection · no citationAug 15, 2023 · Inspection · no citationAug 11, 2023 · Report/investigation · citation foundMay 30, 2023 · Inspection · no citationMay 8, 2023 · Inspection · no citationMay 5, 2023 · Report/investigation · citation foundApr 3, 2023 · Inspection · no citationMar 31, 2023 · Report/investigation · no citationFeb 28, 2023 · Inspection · citation foundFeb 10, 2023 · Inspection · citation foundNov 14, 2022 · Inspection · no citationNov 7, 2022 · Inspection · no citationNov 3, 2022 · Report/investigation · citation foundSep 29, 2022 · Inspection · no citationAug 11, 2022 · Inspection · no citationAug 9, 2022 · Report/investigation · no citationMar 24, 2022 · Inspection · no citationNov 5, 2021 · Inspection · no citationNov 4, 2021 · Report/investigation · no citationNov 4, 2021 · Inspection · no citationNov 3, 2021 · Report/investigation · no citation
Citation foundNo citation

What inspectors cited most

Supervision13
Health & medication8
Staff ratios8
Other standards7
Food & feeding5
Building & playground safety4
Records & paperwork3
Sleep safety3
Caregiver conduct2
Training & qualifications1

Citations, newest first

HighAug 4, 2026Found during an investigationHealth & medication
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions §745.635(3)
This standard was found deficient as part of a DFPS investigation when caregiver was not following conditions of a background check.
Correction verified Sep 1, 2026
HighJul 22, 2026Found during an investigationOther standards
Parental Communication - Situation that Placed a Child at Risk §746.307(b)(4)
Information obtained throughout the investigation shows the operation did notify parents, but not immediately as required by minimum standards.
Correction verified Sep 1, 2026
HighJul 22, 2026Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
Information obtained throughout the investigation shows that a child was left unsupervised in the hallway while still signed in to care. The assigned caregiver left the area without verifying the child’s whereabouts, resulting in a lapse in supervision.
Correction verified Sep 1, 2026
MediumJul 22, 2026Found during an investigationHealth & medication
Licensing Incident/Illness Report Form - Situations Placing Children at Risk §746.701(5)
Information obtained throughout the investigation shows the operation did not provide the parent with a copy of the incident report within the required time frame.
Correction verified Sep 1, 2026
MediumMay 27, 2026InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
8 out of 16 children's infant feeding sheets had not been updated within the last 30 days.
Correction verified Jun 9, 2026
HighFeb 12, 2026Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
Information obtained throughout the investigation shows that a caregiver left a child alone in a classroom. The assigned caregiver left the area without verifying the child’s whereabouts, resulting in a lapse in supervision.
Correction verified Mar 24, 2026
Medium HighFeb 12, 2026Found during an investigationRecords & paperwork
Responsibilities of Caregivers - Share Information with Incoming Caregivers §746.1203(10)
Information obtained throughout the investigation shows that the caregiver did not share relevant information with the incoming caregiver, including parent instructions and details about the child. As a result, continuity of care was not maintained.
Correction verified Mar 24, 2026
HighFeb 12, 2026Found during an investigationSupervision
Responsibilities of Caregivers - Know children responsible for §746.1205(a)(1)
Information obtained throughout the investigation shows that the caregiver did not ensure she knew which children she was responsible for. As a result, a child was left behind in the classroom.
Correction verified Mar 24, 2026
Medium HighJan 30, 2026InspectionStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
A caregiver was out of ratio, when she was observed caring for 7 children instead of 5.
Correction verified Feb 11, 2026
HighJan 8, 2026Found during an investigationRecords & paperwork
Report Situation Placing Children at Risk §746.305(a)(6)
Information obtained throughout the investigation shows the operation did not report an occurrence that placed a child at risk for injury or harm as required.
Correction verified Feb 11, 2026
MediumJan 8, 2026Found during an investigationSleep safety
Children Not Required to Sleep - May Not Force Child to Sleep §746.2905(1)
Information obtained throughout the investigation shows the caregivers reported they used physical force to make a child nap or rest during naptime.
Correction verified Feb 11, 2026
Medium HighOct 14, 2025InspectionOther standards
Activities for Infants - Provide Large Muscle Development §746.2417(8)
Observed the Sit-Up Support Ring being used by an 5 month old infant as a tummy time support pillow. This was corrected when the caregiver removed the Sit-Up support ring from the infant's chest.
Corrected during the visit
Medium HighOct 14, 2025InspectionStaff ratios
Maximum Group Size 13 or More Children §746.1609
Upon arrival, observed two caregivers in one classroom with 16 children; SAG - 17 months. This was corrected when the second caregiver in one of the groups arrived to work.
Corrected during the visit
Medium HighJun 12, 2025InspectionHealth & medication
Children Handwashing Before Eating §746.3417(1)
The toddlers' hands were not washed before eating their breakfast/snack. Prior to mealtime, they were observed playing with toys in the classroom.
Correction verified Jun 26, 2025
MediumJun 12, 2025InspectionFood & feeding
Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional §746.2421(a)
During the follow up inspection, it was found that the teachers were signing and dating the infant feeding instructions.
Correction verified Jun 26, 2025
MediumJun 5, 2025InspectionTraining & qualifications
Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups §746.2505(4)(C)
Observed three toddlers walking around the classroom with their training cups. This was corrected when the director sat each child down in a chair.
Corrected during the visit
HighJun 5, 2025InspectionSupervision
Responsibilities of Caregivers - Know number of children responsible for §746.1205(a)(2)
One caregiver did not know how many children she was supervising. This was corrected when the caregiver counted the children and corrected her initial answer.
Correction verified Jun 12, 2025
Medium HighJun 5, 2025InspectionFood & feeding
Requirements for Feeding Infants - Other Use of Handwashing Sink §746.2419(8)
In the toddler room, observed feeding bibs in the handwashing sink. This was correceted when the bibs were removed from the sink.
Corrected during the visit
HighJun 5, 2025InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
An active background check was unavailable to review for one caregiver who was present and supervising children. This was corrected when the caregiver left the operation.
Correction verified Jun 12, 2025
Medium HighJun 5, 2025InspectionBuilding & playground safety
Empty Water Play Tables, Sanitize Water Play Toys, Wash Hands Before Using §746.3407(6)
There was standing water and debirs inside of the sensory table located on the playground. This was corrected when the director dump the water out of the sensory table.
Correction verified Jun 12, 2025
MediumJun 5, 2025InspectionOther standards
Written Activity Plan - No Long Waiting Periods §746.2205(a)(4)
Observed children in one classroom sitting at the table without an activity. This was corrected when the caregiver let the children play in centers.
Corrected during the visit
Medium HighMar 18, 2025Found during an investigationSupervision
Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs §746.1203(4)
The operation failed to provide care consistent with the child’s needs when a child was served food that he was not supposed to consume on two separate dates while in care at the operation.
Correction verified Mar 28, 2025
HighMar 18, 2025InspectionSupervision
Responsibilities of Caregivers - Know number of children responsible for §746.1205(a)(2)
One caregiver did not know how many children she was responsible for during inspection.
Correction verified Mar 25, 2025
Medium HighMar 17, 2025Found during an investigationFood & feeding
Nutrition and Food Service - Follow Meal Patterns §746.3301(b)
The operation was found during an investigation to be serving candy, soda, and cupcakes to a child in care regularly which does meet the meals and snacks must follow the meal patterns established by the U.S. Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP) that is administered by the Texas Department of Agriculture.
Correction verified Mar 25, 2025
Medium HighMar 17, 2025Found during an investigationStaff ratios
Written Operational Policies - Suspension and Expulsion §746.501(a)(8)
The operation does not have a written operational policy that addresses suspension and expulsion.
Correction verified Mar 28, 2025
MediumMar 17, 2025Found during an investigationOther standards
Screen Time Activities - Related to Planned Activities §746.2207(c)(1)
It was found during an investigation that children are using tablets which is not part of the activity plan.
Correction verified Mar 25, 2025
Medium HighMar 17, 2025Found during an investigationSupervision
Supervised Naptime Daily §746.2901
A child was not provided nap or rest time even though the child was in care more than 5 hours.
Correction verified Mar 28, 2025
MediumMar 17, 2025Found during an investigationOther standards
Screen Time Activities - Not Exceed One Hour Daily §746.2207(c)(3)
One child was found to be using a personal cellular phone and/or tablet throughout the day that exceeds one hour per day.
Correction verified Mar 25, 2025
HighMar 17, 2025Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
One child was unsupervised while present at the operation when the child was able to leave their classroom without the assigned caregiver being aware of their whereabouts in the operation.
Correction verified Mar 25, 2025
MediumMar 17, 2025Found during an investigationOther standards
Written Activity Plan - No Long Waiting Periods §746.2205(a)(4)
Multiple children were found during the investigation to have long waiting periods between activities and/or prolonged periods during which children stand or sit specifically at the front desk and/or in the director’s office.
Correction verified Mar 28, 2025
HighMar 17, 2025Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
Good judgement-When a child was exhibiting behavior issues in the class, administration did not provide the caregivers additional resources or support to help the child and protect the safety of the other children in the classroom.
Correction verified Mar 25, 2025
HighMar 17, 2025Found during an investigationRecords & paperwork
Report Situation Placing Children at Risk §746.305(a)(6)
It was found during an investigation that there was one incident where a child was unsupervised at the operation that was not reported to CCR.
Correction verified Mar 28, 2025
HighMar 17, 2025Found during an investigationCaregiver conduct
Prohibited Punishments - Humiliating, Rejecting, Yelling §746.2805(5)
One staff raised their voice while disciplining the child humiliating the child in the classroom in front of the other children and staff, blaming the child for being hit by another child while present at the operation. Specifically, using a harsh tone while telling the child it was their fault they were hit for following the other child.
Correction verified Mar 25, 2025
MediumMar 17, 2025Found during an investigationHealth & medication
Licensing Incident/Illness Report Form - Situations Placing Children at Risk §746.701(5)
There was no incident report written for an incident where a child was unsupervised at the operation or for behavioral issues with a child that occurred at the operation.
Correction verified Mar 28, 2025
Medium HighMar 17, 2025Found during an investigationStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
The operation was found during an investigation to be out of ratio in one classroom when they had one caregiver with 18-20 children in a classroom that is only supposed to have 15 children with one caregiver.
Correction verified Mar 25, 2025
MediumMar 14, 2025Found during an investigationHealth & medication
Incident/Illness Report Form Shared with Parent §746.707
The operation did not share a copy of an incident report with a parent or obtain a parent's signature on it within 48 hours of when the incident occurred.
Correction verified Mar 17, 2025
HighAug 12, 2024Found during an investigationHealth & medication
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions §745.635(3)
During an investigation it was discovered the operation was not following the conditions placed on a background check.
Correction verified Sep 13, 2024
HighAug 12, 2024Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
During an investigation it was found that children are not being properly supervised when using the Make-Believe Room.
Correction verified Sep 13, 2024
Medium HighJun 24, 2024Found during an investigationHealth & medication
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization §746.305(a)(2)
The operation failed to properly notify CCR of an injury to a child that required medical treatment.
Correction verified Aug 15, 2024
Medium HighMar 7, 2024InspectionOther standards
Complying with Laws and Rules §746.201(9)
The operation provided CCR with a falsified training certificate from Shade Tree Learning.
Correction verified Mar 8, 2024
Medium HighFeb 1, 2024InspectionBuilding & playground safety
Inspect Fire Extinguishers Monthly §746.5307(a)
The operation was not conducting monthly fire extinguisher inspections. This was corrected at inspection when the director conducted the monthly check of the fire extinguishers.
Corrected during the visit
HighFeb 1, 2024InspectionSupervision
Responsibilities of Caregivers - Know number of children responsible for §746.1205(a)(2)
Two caregivers in two classrooms did not know how many children they were responsible for. This was corrected at inspection when the caregivers were made aware of the correct number of children present in each classroom.
Correction verified Feb 27, 2024
HighFeb 1, 2024InspectionBuilding & playground safety
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months §746.5101(a)
The operation did not have a fire inspection completed within the last 12 months.
Correction verified Feb 13, 2024
Medium HighFeb 1, 2024InspectionBuilding & playground safety
Annual Sanitation Inspection §746.3401(a)
The operation did not have a sanitation inspection completed in the last 12 months.
Correction verified Feb 13, 2024
Medium HighFeb 1, 2024InspectionSleep safety
Safety Requirements for Cribs - Snug Fitting Sheets §746.2409(a)(2)
Two infant cribs did not have snug fitting sheets on the mattress. This was corrected at inspection when the caregivers changed the sheets.
Corrected during the visit
HighOct 3, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A child was left on the playground for an unknown amount of time.
Correction verified Nov 15, 2023
HighAug 11, 2023Found during an investigationSleep safety
Infants sleep in Designated Crib, Cot, Bed, or Mat §746.2424
Based on the information obtained, it was determined that an infant was observed sleeping on the floor on top of a boppy pillow.
Correction verified Sep 26, 2023
HighMay 5, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A child was left on the playground for approx. ten minutes.
Correction verified May 30, 2023
HighFeb 28, 2023InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
Caregiver with a pending background check was observed supervising children in care. The caregiver was asked to leave the operation during the inspection.
Correction verified Mar 8, 2023
HighFeb 10, 2023InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
A caregiver supervising children in care did not have a complete background check on file. This was corrected when the caregiver left the operation.
Correction verified Feb 23, 2023
LowFeb 10, 2023InspectionHealth & medication
Children's Records - Vision and Hearing Screening §746.603(a)(6)
Hearing and vision screening was not available for review for three of the students records reviewed.
Correction verified Mar 8, 2023
MediumFeb 10, 2023InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
Current infant feeding instructions were not available for review for ten of the 18 infant records reviewed
Correction verified Feb 28, 2023
MediumFeb 10, 2023InspectionStaff ratios
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met §746.1613(a)
Observed one caregiver supervising 10 children, ages 13 to 18 mos, during naptime. This was corrected when the second caregiver entered the classroom shortly after CCR.
Correction verified Feb 28, 2023
HighNov 3, 2022Found during an investigationSupervision
Responsibilities of Caregivers - Supervision of Children §746.1203(4)
Per the investigation, it was deteremined that a child was left unattended while in care.
Correction verified Nov 14, 2022

About this center

Licensed capacity200 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceJun 12, 2020
DirectorPheonix Sossen
Phone5122023261
State operation #1700538

Common questions

Does The Learning Experience take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are The Learning Experience’s hours?

6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does The Learning Experience accept child care subsidies?

Yes, according to its state licensing record.

Has The Learning Experience had any serious violations?

Inspectors recorded 23 high-risk citations since 2021. The most recent was on Aug 4, 2026: “AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions.” Each one is listed in full above.

How does The Learning Experience compare with other daycares in Pflugerville?

It is tied for #25 of 42 centers in Pflugerville by risk-weighted citations per inspection, and is better than 22% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was The Learning Experience last inspected?

Sep 11, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1700538 on Search Texas Child Care. Data refreshed Sep 30, 2026.