Daycare RecordChild care inspection records

The Parent Helper Daycare & Learning Center

3939 S Polk St Ste 110, Dallas, TX 75224 · Dallas County
2 high-risk citations in last 12 monthsAccepts child care subsidies

The Parent Helper Daycare & Learning Center is a licensed child care center in Dallas, TX, licensed for up to 50 children and serving infants through school-age children. It has held its Texas license since 2020. Since October 2021, state inspectors have visited 16 times and investigated 2 reports. Inspectors recorded 49 citations, 7 of them high-risk, most often for building & playground safety (7 of 49). 7 citations came in the last 12 months, including 2 high-risk. 6% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is tied for #322 of 328 centers in Dallas and better than 1% of licensed centers statewide.

Inspection record

Better than 1%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. Among the most cited
Tied for #322 of 328 centers in Dallas
7High risk
28Medium High risk
12Medium risk
2Medium Low risk
0Low risk
49 citations from 16 inspections and 1 reports since Oct 1, 2021 · 7 in the last 12 months · last inspected Jul 10, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 15, 2026 · Assessment · no citationJul 10, 2026 · Inspection · no citationJun 25, 2026 · Inspection · citation foundJan 16, 2026 · Assessment · citation foundNov 24, 2025 · Inspection · citation foundNov 21, 2025 · Report/investigation · no citationAug 18, 2025 · Inspection · citation foundJun 9, 2025 · Inspection · no citationFeb 27, 2025 · Inspection · no citationOct 7, 2024 · Inspection · no citationSep 18, 2024 · Inspection · citation foundJun 13, 2024 · Inspection · no citationApr 8, 2024 · Report/investigation · citation foundApr 3, 2024 · Inspection · no citationMar 11, 2024 · Inspection · citation foundFeb 28, 2024 · Inspection · citation foundApr 27, 2023 · Inspection · citation foundJun 24, 2022 · Assessment · citation foundJun 13, 2022 · Inspection · citation foundJun 10, 2022 · Inspection · citation foundMay 18, 2022 · Inspection · citation found
Citation foundNo citation

What inspectors cited most

Building & playground safety7
Other standards7
Supervision6
Training & qualifications5
Staff ratios5
Health & medication5
Food & feeding5
Records & paperwork4
Sleep safety3
Transportation2

Citations, newest first

Medium HighJun 25, 2026InspectionSleep safety
Children Not Required to Sleep - May Not Confine in a Restrictive Device §746.2905(2)
A child was observed asleep in a highchair.
Correction verified Jul 10, 2026
HighJun 25, 2026InspectionSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A child was observed asleep in a room alone.
Correction verified Jul 10, 2026
Medium HighJun 25, 2026InspectionTraining & qualifications
Transportation Safety Training -Director and Employee Complete 2 Hours Annually §746.1316(a)
An individual who did not have current transportation training transported children in care of the operation to a field trip destination.
Correction verified Jul 10, 2026
Medium HighJun 25, 2026InspectionTransportation
Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat §746.5607(d)
A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.
Correction verified Jul 10, 2026
Medium LowJan 16, 2026InspectionRecords & paperwork
Report Number of Employees §746.303(b)
Annual report has not been completed and submitted by required due date.
Correction verified Jan 23, 2026
HighNov 24, 2025InspectionSupervision
Basic Requirements for Infants - Never Unsupervised §746.2401(7)
An infant was observed wandering off outside to the infant room during the inspection.
Corrected during the visit
Medium HighNov 24, 2025InspectionStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
Caregiver in the infant room was observed supervising seven infant children.
Corrected during the visit
Medium HighAug 18, 2025InspectionTraining & qualifications
Each Caregiver and the Director Must Have Current Training in pediatric CPR §746.1315(b)
Two staff files do not have current pediatric CPR training.
Correction verified Aug 26, 2025
Medium HighAug 18, 2025InspectionBuilding & playground safety
Maintenance of Building, Grounds and Equipment §746.3407
Shelving and furniture in the infant classroom appears stained and soiled.
Correction verified Aug 26, 2025
MediumAug 18, 2025InspectionBuilding & playground safety
Documentation of Drills §746.5205(4)
Fire drills were not documented for the months of June and July.
Correction verified Sep 5, 2025
Medium HighSep 18, 2024InspectionSleep safety
Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib §746.2409(a)(1)
One crib in the 0-11 month classroom does not have a snugly fitting mattress.
Correction verified Oct 7, 2024
Medium HighSep 18, 2024InspectionStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
Correction verified Oct 7, 2024
HighSep 18, 2024InspectionOther standards
Safety Requirements for Play Yards - Size of Mesh Openings §746.2411(2)(G)
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
Correction verified Oct 7, 2024
Medium HighApr 8, 2024Found during an investigationStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
Correction verified Jun 13, 2024
MediumMar 11, 2024InspectionOther standards
Chairs - Safety Straps Used if Required by Manufacturer §746.4501(b)
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Correction verified Apr 3, 2024
MediumFeb 28, 2024InspectionHealth & medication
Health Statement on File within 1 Week of Admission §746.611(b)
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
Correction verified Apr 3, 2024
Medium HighFeb 28, 2024InspectionHealth & medication
Diapering Procedures - Caregiver's Hands Washed §746.3505(a)
A caregiver was observed not washing their hands after diaper changing.
Correction verified Mar 11, 2024
HighFeb 28, 2024InspectionSupervision
Electronic Child Safety Alarm - is equipped in each vehicle §746.5625(a)
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
Correction verified Apr 3, 2024
MediumFeb 28, 2024InspectionRecords & paperwork
Required Admission Information - Physician Information §746.605(11)
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
Correction verified Mar 11, 2024
Medium HighFeb 28, 2024InspectionStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
Correction verified Mar 11, 2024
Medium HighFeb 28, 2024InspectionRecords & paperwork
Required Admission Information - Emergency Contact §746.605(6)
Complete emergency contact information was not available for five of the five children's records reviewed.
Correction verified Mar 11, 2024
Medium HighFeb 28, 2024InspectionHealth & medication
Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child §746.3503(c)(3)
A caregiver was observed turning away from the diaper changing table while an infant was on the table.
Correction verified Mar 11, 2024
Medium HighFeb 28, 2024InspectionHealth & medication
Diapering Procedures - Wash Infant's Hands §746.3505(b)
Infant's hands were not washed after diaper changing.
Correction verified Mar 11, 2024
MediumFeb 28, 2024InspectionOther standards
Chairs - Safety Straps Used if Required by Manufacturer §746.4501(b)
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Correction verified Mar 11, 2024
Medium LowFeb 28, 2024InspectionRecords & paperwork
Required Personnel Records - Required Affidavit §746.901(4)
Two of the five personnel files reviewed do not have a notarized affidavit on file.
Correction verified Mar 11, 2024
HighApr 27, 2023InspectionTransportation
Required Equipment in Vehicles - List of Children §746.5617(a)(1)
There was no list of names available for children being transported by the operation.
Correction verified May 5, 2023
Medium HighApr 27, 2023InspectionBuilding & playground safety
Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures §746.5202(1)
The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments
Correction verified May 5, 2023
Medium HighApr 27, 2023InspectionHealth & medication
Immunization Records, Exceptions, and Exemptions Current §746.613(b)
1 of 6 student files reviewed did not include current immunization records.
Correction verified May 5, 2023
Medium HighApr 27, 2023InspectionTraining & qualifications
Training Requirements for Employees, Caregivers, and Directors - Transportation training §746.1301(a)(7)(A)
There was no transportation training on file for the individual responsible for transporting children in care.
Correction verified May 5, 2023
MediumApr 27, 2023InspectionBuilding & playground safety
Documentation of Drills §746.5205(4)
There was no current record of monthly fire drills.
Correction verified May 4, 2023
Medium HighApr 27, 2023InspectionTraining & qualifications
Training Requirements for Employees, Caregivers, and Directors - Orientation §746.1301(a)(1)(A)
5 of 5 staff files reviewed did not include orientation training.
Correction verified May 5, 2023
Medium HighApr 27, 2023InspectionFood & feeding
Food Allergy Emergency Plan Signed by Parents and Health Care Professional §746.3819
A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.
Correction verified May 4, 2023
MediumApr 27, 2023InspectionBuilding & playground safety
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors §746.801(10)
There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.
Correction verified May 4, 2023
MediumJun 24, 2022InspectionFood & feeding
Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional §746.2421(a)
The infants did not have infant feeding instructions available for review.
Correction verified Jul 12, 2022
Medium HighJun 24, 2022InspectionOther standards
Requirement of Gas Leak Inspection §746.5401
The operation did not have a current gas leak test conducted.
Correction verified Jun 27, 2022
Medium HighJun 24, 2022InspectionSupervision
Responsibilities of Caregivers - Know Children's Names and Ages §746.1203(3)
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Correction verified Jun 27, 2022
Medium HighJun 13, 2022InspectionBuilding & playground safety
Infant Care Area Furnishings and Equipment -Use of Safety Straps §746.2407
Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.
Corrected during the visit
Medium HighJun 13, 2022InspectionOther standards
Requirement of Gas Leak Inspection §746.5401
The operation did not have a current gas leak test conducted.
Correction verified Jun 24, 2022
MediumJun 13, 2022InspectionFood & feeding
Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional §746.2421(a)
The infants did not have infant feeding instructions available for review.
Correction verified Jun 24, 2022
Medium HighJun 13, 2022InspectionSupervision
Responsibilities of Caregivers - Know Children's Names and Ages §746.1203(3)
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Correction verified Jun 24, 2022
Medium HighJun 10, 2022InspectionSupervision
Responsibilities of Caregivers - Know Children's Names and Ages §746.1203(3)
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Correction verified Jun 13, 2022
MediumJun 10, 2022InspectionTraining & qualifications
Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups §746.2505(4)(C)
A toddler was observed sleeping in a play yard with a training cup.
Correction verified Jun 13, 2022
HighJun 10, 2022InspectionSleep safety
Infant May Not Sleep in a Restrictive Device §746.2426
A infant was observed being allowed to sleep in a bouncer.
Correction verified Jun 13, 2022
MediumJun 10, 2022InspectionOther standards
Screen Time Activities - Not Exceed One Hour Daily §746.2207(c)(3)
Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.
Correction verified Jun 13, 2022
HighJun 10, 2022InspectionFood & feeding
Requirements for Feeding Infants - Never Prop Bottles §746.2419(3)
Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.
Correction verified Jun 13, 2022
Medium HighJun 10, 2022InspectionStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
Correction verified Jun 13, 2022
Medium HighMay 18, 2022InspectionOther standards
Requirement of Gas Leak Inspection §746.5401
The operation did not have a current gas leak test conducted.
Correction verified Jun 13, 2022
Medium HighMay 18, 2022InspectionBuilding & playground safety
Annual Fire Inspection - Conducted by Fire Marshal §746.5101(b)
The operation does not have a current fire inspection. The last documented inspection was in March 2021.
Correction verified Jun 24, 2022
MediumMay 18, 2022InspectionFood & feeding
Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional §746.2421(a)
The infants did not have infant feeding instructions available for review.
Correction verified Jun 13, 2022

About this center

Licensed capacity50 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:00 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceJun 30, 2020
DirectorJamell Vincent
Phone2142723822
State operation #1701395

Common questions

Does The Parent Helper Daycare & Learning Center take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are The Parent Helper Daycare & Learning Center’s hours?

6 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does The Parent Helper Daycare & Learning Center accept child care subsidies?

Yes, according to its state licensing record.

How much does The Parent Helper Daycare & Learning Center cost?

Texas does not publish individual centers’ prices, so ask The Parent Helper Daycare & Learning Center for its current tuition. For comparison, the median full-day price at licensed centers in the Greater Dallas area, which includes Dallas, is $45.80 a day for infants, $44.00 a day for toddlers and $42.40 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has The Parent Helper Daycare & Learning Center had any serious violations?

Inspectors recorded 7 high-risk citations since 2021. The most recent was on Jun 25, 2026: “Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity.” Each one is listed in full above.

How does The Parent Helper Daycare & Learning Center compare with other daycares in Dallas?

It is tied for #322 of 328 centers in Dallas by risk-weighted citations per inspection, and is better than 1% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was The Parent Helper Daycare & Learning Center last inspected?

Jul 10, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1701395 on Search Texas Child Care. Data refreshed Sep 30, 2026.