Daycare RecordChild care inspection records

Crosspointe-ikids Preschool

612 North Rose Drive, Placentia, CA 92870 · Orange County
1 Type A citation in last 12 monthsInfant center

Crosspointe-ikids Preschool is a licensed child care center in Placentia, CA, licensed for up to 24 children and serving infants and toddlers. It has held its California license since 2013. Since February 2021, state licensing staff have inspected it 3 times and investigated 1 complaint, 0 of them substantiated. The state issued 6 citations, 1 of them Type A (the most serious), most often for building & playground safety (2 of 6). 2 citations came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is tied for #13 of 15 centers in Placentia and has more citations per inspection than 87% of California licensed centers.

Inspection record

More citations than 87%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #13 of 15 centers in Placentia
1Type A citations
5Type B citations
3Inspections
0 of 1Complaints substantiated
6 citations from 6 state visits since Feb 8, 2021 · 2 in the last 12 months · last inspected Aug 11, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 11, 2026 · Inspection · citation foundApr 21, 2026 · Report/investigation · no citationOct 10, 2025 · Report/investigation · citation foundJul 15, 2025 · Inspection · no citationApr 16, 2025 · Report/investigation · no citationJun 5, 2024 · Inspection · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Building & playground safety2
Supervision2
Training & qualifications1
Records & paperwork1

Citations, newest first

Type BAug 11, 2026InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, Staff 2 (S2) does not have current mandated reporter certificate which poses a potential health and safety rights risk to children in care.
Plan of correction due Sep 11, 2026
Type AOct 10, 2025Case management visit (deficiencies)Building & playground safety
Buildings and grounds §101238(a)(1)
Based on observations, record review, and interview, LPA observed rodent droppings in the green room near the cots and blue room near the infant's cribs and soft play area which poses an immediate health and safety risk to children in care.
Plan of correction due Oct 13, 2025
Type BJun 5, 2024InspectionBuilding & playground safety
Disaster and emergency plan §101174(d)(2)
Based on observation, record review, the licensee did not comply with the section cited above LPA did not observe a documentation of disaster drill log which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 10, 2024
Type BJun 5, 2024InspectionSupervision
Care and supervision of infants §101429(a)(2)(B)
Based on observation and record review, the licensee did not comply with the section cited above in facility did not provide documentation on15 minute check up which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 5, 2024
Type BJun 5, 2024InspectionSupervision
Care and supervision of infants §101429(a)(2)(B)(3)(a)
Based on observation and record review, the licensee did not comply with the section cited above in 4 out of 4 infant's files did not have current LIC 9227 which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 5, 2024
Type BJun 5, 2024InspectionRecords & paperwork
Infant needs and services plan §101419.2(a)
Based on observation and record review, the licensee did not comply with the section cited above in 4 out of 4 infant's files did not have current needs and services plan which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 10, 2024

Complaint investigations

Not substantiatedApr 16, 2025Complaint investigationreceived Feb 10, 2025
The state did not substantiate this complaint, so its allegations are not shown.

About this center

Licensed capacity24 children
License typeInfant center
License statusLicensed
Licensed sinceSep 3, 2013
LicenseeCrosspointe
AdministratorNelda Joustra
Phone(714) 961-5437
State facility #304370877

Other licenses at this address

Common questions

Does Crosspointe-ikids Preschool take infants?

Yes. It is licensed by California as an infant center.

Has Crosspointe-ikids Preschool had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Oct 10, 2025, for buildings and grounds. Each citation is listed in full above.

Have there been complaints about Crosspointe-ikids Preschool?

California investigated 1 complaint since 2021 and substantiated 0. Allegations are shown only for substantiated complaints.

How does Crosspointe-ikids Preschool compare with other daycares in Placentia?

It is tied for #13 of 15 centers in Placentia by weighted citations per inspection, and has more citations per inspection than 87% of California licensed centers with enough inspection history to compare.

When was Crosspointe-ikids Preschool last inspected?

Aug 11, 2026. The state issued at least one citation during that visit.

How much does Crosspointe-ikids Preschool cost?

California does not publish individual centers’ prices, so ask Crosspointe-ikids Preschool for its current tuition. For comparison, the median full-time price at licensed centers in Orange County, which includes Placentia, was $1,584 a month for infants (about $2,000 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Crosspointe-ikids Preschool?

The licensee is Crosspointe, and the administrator listed with the state is Nelda Joustra.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 304370877 on the California Care Facility Search. Data refreshed Oct 2, 2026.