Daycare RecordChild care inspection records

Crosspointe-ikids Preschool

612 North Rose Drive, Placentia, CA 92870 · Orange County
1 Type A citation in last 12 months1 substantiated complaintChild care center (preschool)

Crosspointe-ikids Preschool is a licensed child care center in Placentia, CA, licensed for up to 90 children and serving preschool-age children. It has held its California license since 2013. Since February 2021, state licensing staff have inspected it 3 times and investigated 4 complaints, 1 of them substantiated. The state issued 8 citations, 1 of them Type A (the most serious), most often for records & paperwork (3 of 8). 3 citations came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is #15 of 15 centers in Placentia and has more citations per inspection than 90% of California licensed centers.

Inspection record

More citations than 90%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#15 of 15 centers in Placentia
1Type A citations
7Type B citations
3Inspections
1 of 4Complaints substantiated
8 citations from 7 state visits since Feb 8, 2021 · 3 in the last 12 months · last inspected Aug 11, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 11, 2026 · Inspection · no citationJan 28, 2026 · Report/investigation · citation foundOct 10, 2025 · Report/investigation · citation foundSep 12, 2025 · Report/investigation · citation foundSep 12, 2025 · Inspection · citation foundApr 16, 2025 · Report/investigation · no citationJun 5, 2024 · Inspection · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Records & paperwork3
Building & playground safety2
Health & medication2
Training & qualifications1

Citations, newest first

Type BJan 28, 2026Complaint investigationRecords & paperwork
Sign-in and sign-out §101229.1(b)
101229.1 Sign In and Sign Out (b) The person who brings the child to, and removes the child from, the center shall sign the child in/out. 1 Facility will implement a consistent sign-in sheet and submit two weeks of sign in sheets from 1/28/2026-02/11/2026 to LPA via email by 5pm on 02/11/2026. Based on record review, on 8/18/2025-8/22/2025 staff signed in 31 children and parents signed out. On 11/17/2025 -11/18/2025 staff signed in 10 children and parents signed out which poses a potential risk to the health, safety, and personal rights of the children in care. 8
Plan of correction due Feb 11, 2026
Type AOct 10, 2025Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)(1)
Based on observations, record review, and interview, LPA observed rodent droppings in the red room near the cots and yellow room near the cots and diaper changing table which poses an immediate health and safety risk to children in care.
Plan of correction due Oct 13, 2025
Type BOct 10, 2025Complaint investigationRecords & paperwork
Reporting requirements §101212(d)(1)(C)
Based on interviews and record review, facility did not report rodent incident to the Department in a timely manner which is a potential risk to the personal rights, health and safety to children in care.
Plan of correction due Oct 24, 2025
Type BSep 12, 2025Complaint investigationRecords & paperwork
Reporting requirements §101212(d)(1)(C)
Based on interviews and record review, facility did not report 7/3/2025 incident to the Department in a timely manner which is a potential risk to the personal rights, health and safety to children in care. Child Care Reporting Requirements- California Child Care Licensing- ccld.childcarevideos.org.
Plan of correction due Sep 26, 2025
Type BSep 12, 2025InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, Staff 1 (S1) and Staff 2 (S2) did not have current and updated Mandated Reporter child care provider certificates on file which poses a potential health, safety,and personal rights risk to children in care.
Plan of correction due Sep 26, 2025
Type BSep 12, 2025InspectionHealth & medication
Health-related services §101226(e)(2)
Based on observation and record review, LPA observed 1 expired medication which poses a potential health, safety, and personal rights risk to children in care which poses a potential health, safety,and personal rights risk to children in care.
Plan of correction due Sep 26, 2025
Type BJun 5, 2024InspectionHealth & medication
Health-related services §101226(e)
Based on observation and record review, the licensee did not comply with the section cited above in 3 out of 3 medications were expired which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 5, 2024
Type BJun 5, 2024InspectionBuilding & playground safety
Fixtures, furniture, equipment and supplies §101239(f)(1)
Based on observation, the licensee did not comply with the section cited above in the solid waste bin did not have a tightfitting lid and was not in good repair which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 5, 2024

Complaint investigations

Not substantiatedJan 28, 2026Complaint investigationreceived Nov 13, 2025
The state did not substantiate this complaint, so its allegations are not shown.
1 citation issued during this investigation, listed under Citations.
SubstantiatedOct 10, 2025Complaint investigationreceived Oct 3, 2025
Substantiated allegations:
Staff did not keep facility free of mice.
Facility did not report rodent incident in a timely manner.
2 citations issued during this investigation, listed under Citations.
Not substantiatedSep 12, 2025Complaint investigationreceived Jul 9, 2025
The state did not substantiate this complaint, so its allegations are not shown.
1 citation issued during this investigation, listed under Citations.
Not substantiatedApr 16, 2025Complaint investigationreceived Feb 10, 2025
The state did not substantiate this complaint, so its allegations are not shown.

About this center

Licensed capacity90 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceSep 3, 2013
LicenseeCrosspointe
AdministratorNelda Joustra
Phone(714) 961-5437
State facility #304370878

Other licenses at this address

Common questions

Does Crosspointe-ikids Preschool take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Crosspointe-ikids Preschool had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Oct 10, 2025, for buildings and grounds. Each citation is listed in full above.

Have there been complaints about Crosspointe-ikids Preschool?

California investigated 4 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Crosspointe-ikids Preschool compare with other daycares in Placentia?

It is #15 of 15 centers in Placentia by weighted citations per inspection, and has more citations per inspection than 90% of California licensed centers with enough inspection history to compare.

When was Crosspointe-ikids Preschool last inspected?

Aug 11, 2026. No citations were issued during that visit.

How much does Crosspointe-ikids Preschool cost?

California does not publish individual centers’ prices, so ask Crosspointe-ikids Preschool for its current tuition. For comparison, the median full-time price at licensed centers in Orange County, which includes Placentia, was $1,098 a month for preschoolers (about $1,390 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Crosspointe-ikids Preschool?

The licensee is Crosspointe, and the administrator listed with the state is Nelda Joustra.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 304370878 on the California Care Facility Search. Data refreshed Oct 2, 2026.