Crystal Stairs Head Start - Hawthorne Plaza

(a) The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat,mental abuse or other actions of a punitive nature including but not ... 1 Training staff on Personal Rights and conduct scenarios and model in the classroom. on how children should be treated, Training will be conducted on a monthly basis. Staff will watch the video on Personal Rights, Sign in sheet and agenda will be provided. This requirement was not met as evidence by: Staff witnessed and observed a staff pulling on a child's arm real aggressively. Staff grabbed a child by the arm 8

a) The licensee shall ensure that each child is accorded the following personal rights: 3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule,coercion, threat, mental abuse or other actions of a punitive nature including... 1 Training Staff on the tone of voices the distinguished of inside voices and outside voices. Training on Care & Supervision. Staff will watch videos on ECLK. Training on the six pillars of Care and Supervision. Training will be on a monthly basis. Agenda and Sign in sheet will be provided. This requirement was not met as evidence by:Staff observed and witnessed yelling at children. 8 CCR

Personal Rights- Staff yells at day care children

Personal Rights- Staff handles children in an in appropriate manner