Daycare RecordChild care inspection records

Kindercare Learning Center

1551 Bailey Road, Concord, CA 94521 · Contra Costa County
1 substantiated complaintChild care center (preschool)

Kindercare Learning Center is a licensed child care center in Concord, CA, licensed for up to 72 children and serving preschool-age children. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 4 times and investigated 1 complaint, 1 of them substantiated. The state issued 6 citations, 1 of them Type A (the most serious), most often for caregiver conduct (1 of 6). None came in the last 12 months. Measured by weighted citations per inspection, it is #42 of 56 centers in Concord and has more citations per inspection than 79% of California licensed centers.

Inspection record

More citations than 79%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
#42 of 56 centers in Concord
1Type A citations
5Type B citations
4Inspections
1 of 1Complaints substantiated
6 citations from 6 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Jan 14, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jan 14, 2026 · Inspection · no citationAug 13, 2025 · Report/investigation · citation foundAug 13, 2025 · Report/investigation · citation foundJan 8, 2025 · Inspection · citation foundDec 1, 2023 · Inspection · citation foundNov 16, 2022 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct1
Records & paperwork1
Staff ratios1
Building & playground safety1
Health & medication1
Training & qualifications1

Citations, newest first

Type BAug 13, 2025Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
During the interview process, S1 admitted that while C1 was sitting on the cot, S1 put their hands on the child's hands and made C1 lay down on the cot. Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
Plan of correction due Aug 28, 2025
Type BAug 13, 2025Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)(1)(C)
Based on interviews and record review, the licensee did not comply with the section cited above when facility did not report incident to licensing which poses an potential risk to the health, safety or personal rights of children.
Plan of correction due Aug 20, 2025
Type AJan 8, 2025InspectionStaff ratios
Teacher-child ratio §101216.3(a)
LPAs observed 18 children on the play yard supervised by two aides that did not meet teacher qualification requirements. LPAs also observed 16 children in a classroom with 1 teacher and one aide which poses an immediate risk to the health and safety of children in care.
Plan of correction due Jan 9, 2025
Type BDec 1, 2023InspectionBuilding & playground safety
Disaster and emergency plan §101174(d)(2)
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care. THE FIRE/DISASTER DRILL LOG IS NOT AVAILABLE TODAY
Plan of correction due Dec 15, 2023
Type BDec 1, 2023InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care. TODAY THERE SEVERAL STAFF THAT DO NOT HAVE PROOF OF MEASLES, PERTUSSIS AND FLU VACCINE (J. FORNOF, A. FOWLER
Plan of correction due Dec 15, 2023
Type BDec 1, 2023InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(l)(1)(B)
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care. THERE IS ONE STAFF MEMBER THAT DOES NOT HAVE THE SIGNED EMPLOYEE RIGHTS FORM IN FILE.
Plan of correction due Dec 15, 2023

Complaint investigations

SubstantiatedAug 13, 2025Complaint investigationreceived Jul 29, 2025
Substantiated allegation:
Child was forced to lay down to nap
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity72 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceNov 18, 1997
LicenseeKindercare Learning Centers LLC
AdministratorKathy Conrow
Phone(925) 682-9560
State facility #073401300

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Jan 8, 2025, for teacher-child ratio. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 1 complaint since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Concord?

It is #42 of 56 centers in Concord by weighted citations per inspection, and has more citations per inspection than 79% of California licensed centers with enough inspection history to compare.

When was Kindercare Learning Center last inspected?

Jan 14, 2026. No citations were issued during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in Contra Costa County, which includes Concord, was $1,287 a month for preschoolers (about $1,620 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Kindercare Learning Centers LLC, and the administrator listed with the state is Kathy Conrow.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 073401300 on the California Care Facility Search. Data refreshed Oct 2, 2026.