Daycare RecordChild care inspection records

Kindercare Learning Center

1551 Bailey Road, Concord, CA 94521 · Contra Costa County
1 substantiated complaintSchool-age child care center

Kindercare Learning Center is a licensed child care center in Concord, CA, licensed for up to 48 children and serving school-age children. It has held its California license since 2009. Since February 2021, state licensing staff have inspected it 3 times and investigated 1 complaint, 1 of them substantiated. The state issued 2 citations, 1 of them Type A (the most serious). None came in the last 12 months. Measured by weighted citations per inspection, it is tied for #37 of 56 centers in Concord and better than 28% of licensed centers statewide.

Inspection record

Better than 28%of 10,948 California licensed centers, comparing weighted citations per inspection. More citations than most
Tied for #37 of 56 centers in Concord
1Type A citations
1Type B citations
3Inspections
1 of 1Complaints substantiated
2 citations from 4 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Jan 15, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jan 15, 2026 · Inspection · no citationMar 13, 2025 · Report/investigation · citation foundJan 8, 2025 · Inspection · citation foundFeb 2, 2023 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Records & paperwork1
Training & qualifications1

Citations, newest first

Type BMar 13, 2025Complaint investigationRecords & paperwork
Admission agreements §101219(f)
the facility allowed a C1 to accompany the driver on the facility's bus without signed permission from parent which poses a potential risk to the Health, Safety or Personal Rights to children in care
Plan of correction due Mar 24, 2025
Type AJan 8, 2025InspectionTraining & qualifications
Teacher qualifications and duties §101216.1(c)(1)
During the inspection there was 36 children present with 3 staff. All staff present in the school age class did not met the qualification requirements for a teacher which poses an immediate risk to the health and safety of children in care.
Plan of correction due Jan 9, 2025

Complaint investigations

SubstantiatedMar 13, 2025Complaint investigationreceived Mar 11, 2025
Substantiated allegation:
Staff took child out of the facility without parent consent
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity48 children
License typeSchool-age child care center
License statusLicensed
Licensed sinceAug 27, 2009
LicenseeKindercare Learning Centers LLC
AdministratorKathy Conrow
Phone(925) 682-9560
State facility #073406630

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Not under this license, which covers school-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Jan 8, 2025, for teacher qualifications and duties. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 1 complaint since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Concord?

It is tied for #37 of 56 centers in Concord by weighted citations per inspection, and is better than 28% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Kindercare Learning Center last inspected?

Jan 15, 2026. No citations were issued during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in Contra Costa County, which includes Concord, was $800 a month for school-age children (about $1,010 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Kindercare Learning Centers LLC, and the administrator listed with the state is Kathy Conrow.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 073406630 on the California Care Facility Search. Data refreshed Oct 2, 2026.