Daycare RecordChild care inspection records

Kindercare Learning Center

10451 Commerce Street, Redlands, CA 92374 · San Bernardino County
2 Type A citations in last 12 months6 substantiated complaintsInfant center

Kindercare Learning Center is a licensed child care center in Redlands, CA, licensed for up to 24 children and serving infants and toddlers. It has held its California license since 2001. Since February 2021, state licensing staff have inspected it 3 times and investigated 7 complaints, 6 of them substantiated. The state issued 15 citations, 7 of them Type A (the most serious), most often for supervision (6 of 15). 3 citations came in the last 12 months, including 2 Type A. Measured by weighted citations per inspection, it is tied for #32 of 35 centers in Redlands and better than 1% of licensed centers statewide.

Inspection record

Better than 1%of 10,948 California licensed centers, comparing weighted citations per inspection. Among the most cited
Tied for #32 of 35 centers in Redlands
7Type A citations
8Type B citations
3Inspections
6 of 7Complaints substantiated
15 citations from 17 state visits since Feb 8, 2021 · 3 in the last 12 months · last inspected Mar 19, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jan 30, 2026 · Report/investigation · citation foundNov 26, 2025 · Report/investigation · citation foundNov 26, 2025 · Report/investigation · citation foundAug 28, 2025 · Report/investigation · citation foundAug 28, 2025 · Report/investigation · citation foundAug 7, 2025 · Report/investigation · no citationApr 24, 2025 · Report/investigation · citation foundApr 24, 2025 · Report/investigation · citation foundMar 19, 2025 · Inspection · no citationNov 19, 2024 · Report/investigation · no citationAug 16, 2024 · Report/investigation · citation foundAug 16, 2024 · Report/investigation · no citationDec 7, 2023 · Inspection · no citationJun 29, 2023 · Inspection · citation foundMar 30, 2023 · Report/investigation · citation foundMar 30, 2023 · Report/investigation · citation foundJun 28, 2022 · Report/investigation · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Supervision6
Staff ratios2
Building & playground safety2
Health & medication2
Caregiver conduct1
Records & paperwork1
Training & qualifications1

Citations, newest first

Type AJan 30, 2026Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
Based on the information obtained during today's visit, it was determined that Title 22 Regulation section 101229(A)(1) (Responsibility for providing Care and Supervision) was violated. The Regulation states that no child(ren) shall be left without the supervision of a..... 1 The following plans of corrections have been implemented and discussed during today's visit: 1. Implemented a policy requiring management to monitor all transitions. 2. Established triple headcount procedures for all transitions. teacher at any time...Supervision shall include visual observation. It was determined that the subject child was inside the classroom by themselves for a brief period of time, defined as a matter of seconds. The way the child got back into the classroom is only based off of assumptions. 8 3. Conducted staff trainings on appropriate transitioning practices. 4. Completed additional staff training on use of CSRs. Facility agrees to submit documentation of new proceedures and trainings to LPA no later than 02/02/2026.
Plan of correction due Feb 2, 2026
Type ANov 26, 2025Complaint investigationStaff ratios
Staff-infant ratio §101416.5(a)(b)
Based on pertinent interviews conducted and documentation reviewed, it was revealed that the facility operated out of ratio in the infant classroom for a limited amount of time. It was revealed that this incident occured during drop-off time in the morning. 8 Facility also agrees to provide the Department with a written backup plan for situations where staffing is low. Facility agrees to submit the plan of correction to the Department by 12/02/2025, by 5:00 PM.
Plan of correction due Dec 2, 2025
Type BNov 26, 2025Complaint investigationSupervision
Care and supervision of infants §101429(a)(1)
Facility has already implemented a new "body check" policy for all infant and toddler children. It was stated that this new policy requires teachers to conduct further body checks of children during diaper changes, to check for bruises. It was also stated that the facility moved furniture in the toddler class. During pertinent interviews, it was found that no staff was able to explain the cause of the bruising, which proves the reported allegation to be true. 8 Facility also agrees to conduct a supervision training for all infant and toddler teachers. The training shall include the understanding of constant supervision for children, including nap time. Facility agrees to submit the plan of correction to the Department by 12/05/2025, by 5:00 PM.
Plan of correction due Dec 5, 2025
Type BAug 28, 2025Complaint investigationSupervision
Care and supervision of infants §101429(1)
Interim Director agrees to submit a written statement that demonstrates how the facility plans on providing adequate care and supervision for all children and how to avoid them from climbing on the classroom sinks and tables. Director agrees to submit plan of correction to LPA via email by 09/04/2025. Pertinent interviews stated that teachers do observe these moments, but are not taking enough measures to prevent this behavior from continuing. Also, during today's visit, several children were observed to be climbing into subject the classroom's sink. 8 Interim Director also agrees to conduct a training with all staff members, regarding the responsibility to provide appropriate supervision. Director agrees to submit a copy of the training/meeting’s agenda and sign-in sheet once the training is completed.
Plan of correction due Sep 4, 2025
Type BAug 28, 2025Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on the staff member's own admission and information disclosed by the witness it was stated that the staff member pushed a child, but not with malicious intent. It was stated that the intention was to redirect the child from climbing on another child. 8 Interim Director also agrees to conduct a training with all staff members, regarding the responsibility to protect Personal Rights of all children. Director agrees to submit a copy of the training/meeting’s agenda and sign-in sheet once the training is completed.
Plan of correction due Sep 4, 2025
Type AApr 24, 2025Case management visit (deficiencies)Staff ratios
Staff-infant ratio §101416.5(d)
Facility will submit proof (a copy) of a detailed plan on how they will comply with Title 22 regulations even when they are "short staffed" to the Department by the
Plan of correction due Apr 25, 2025
Type BApr 24, 2025Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)
Based on observation and interview, the facility had debris on the floor of the infant classroom including food, dust, discolored marks on the floor, and dark or discolored marks on a significant portion of the walls in the infant’s reach. Infants were observed crawling on the floor and putting their hands and feet in their mouth. Based on this information this poses/posed an immediate health, safety, and/or personal rights risk to persons in care. 8 employed Janitor. All of the above items will be submitted to the Department by the
Plan of correction due Apr 25, 2025
Type AAug 16, 2024Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
Based on interviews obtained, it was determined that the child was able to walk out of the Infant-Toddler's main gate, as it was left open by the gardener. 8 Further, Director also agrees to submit a written statement to LPA stating the new proceedures that will be in place in regards to supervision and ensuring that the facility gates are to remain shut at all times. Director agrees to submit plan of correction to LPA via email by 08/19/2024.
Plan of correction due Aug 19, 2024
Type AJun 29, 2023InspectionBuilding & playground safety
Buildings and grounds §101238(g)(1)
Based on observation, the licensee did not comply with the section cited above in that poisons (bleach) was not locked, which poses an immediate health, safety or personal rights risk to persons in care. While touring the door to the laundry room in the toddler classroom was not locked and inside the laundry, on top of the washer was a bottle of bleach.
Plan of correction due Jun 30, 2023
Type BJun 29, 2023InspectionSupervision
Care and supervision of infants §101429(a)(2)(B)
Based on record review, the licensee did not comply with the section cited above in that 15 minute checks are not being conducted and documented, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jul 5, 2023
Type BJun 29, 2023InspectionHealth & medication
Children's medical assessments §101220(a)
Based on record review, the licensee did not comply with the section cited above in 2 out of 4 infants did not have a physicians report on file, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jul 28, 2023
Type BJun 29, 2023InspectionHealth & medication
Children's immunizations §101220.1(g)
Based on record review, the licensee did not comply with the section cited above in 1 out of 4 infants did not have immunizations on file, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jul 28, 2023
Type AMar 30, 2023Complaint investigationSupervision
Care and supervision of infants §101429(a)(1)
Based on interviews conducted and observations made by LPA, child was able to leave the classroom unattended and wander to the playground where the child was found by another teacher. This is an immediate risk to the health and safety of children in care.
Plan of correction due Mar 31, 2023
Type BMar 30, 2023Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)(1)(C)
Based on information received, the Child care center had an incident of an infant that was left unsupervised and failed to report this to CCL. This poses a potential health, safety or personal rights risk to persons in care
Plan of correction due Apr 6, 2023
Type AJun 28, 2022Case management visit (deficiencies)Training & qualifications
Staff health screening and personnel requirements §101216(i)(2)
Personnel Requirements - Request a transfer of a criminal record clearance as specified in Section 101170(f). This requirement was not being met as evidence by the observation made by the LPA of three staff members that were providing care for infant/toddlers however, 1 Director was able to associate all three staff members, via Guardian, during the inspection. Director agrees to complete the Guardian training that is available on their website. Also submit a written plan to the Riverside Child Care Regional office by 6/29/2022. none of the three staff were associated to any of the facility's three license. This poses an immediate health, safety or personal rights risk to the children in care. A $1500.00 civil penalty is being issued as a result of this citation/deficiency 8
Plan of correction due Jun 29, 2022

Complaint investigations

SubstantiatedNov 26, 2025Complaint investigationreceived Nov 10, 2025
Substantiated allegation:
Infant sustained unexplained injury while in care (Supervision)
1 citation issued during this investigation, listed under Citations.
SubstantiatedNov 26, 2025Complaint investigationreceived Nov 7, 2025
Substantiated allegation:
Facility is operating out of ratio (Ratio)
1 citation issued during this investigation, listed under Citations.
SubstantiatedAug 28, 2025Complaint investigationreceived Aug 18, 2025
Substantiated allegation:
Staff handle daycare children in a rough manner (Personal Rights)
1 citation issued during this investigation, listed under Citations.
SubstantiatedAug 28, 2025Complaint investigationreceived Aug 13, 2025
Substantiated allegation:
Staff does not provide adequate supervision to day care children (Supervision)
1 citation issued during this investigation, listed under Citations.
SubstantiatedApr 24, 2025Complaint investigationreceived Mar 25, 2025
Substantiated allegation:
Physical Plant - Staff do not maintain the facility in clean and sanitary condition
1 citation issued during this investigation, listed under Citations.
Not substantiatedNov 19, 2024Complaint investigationreceived Nov 19, 2024
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedMar 30, 2023Complaint investigationreceived Mar 20, 2023
Substantiated allegation:
Child wandered out of the classroom on to the playground unsupervised.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity24 children
License typeInfant center
License statusLicensed
Licensed sinceApr 6, 2001
LicenseeKnowledge Universe, LLC
AdministratorCharmaine Foree
Phone(909) 796-9686
State facility #364809088

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Yes. It is licensed by California as an infant center.

Has Kindercare Learning Center had any serious violations?

California issued 7 Type A citations since 2021, its most serious category. The most recent was on Jan 30, 2026, for care and supervision. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 7 complaints since 2021 and substantiated 6. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Redlands?

It is tied for #32 of 35 centers in Redlands by weighted citations per inspection, and is better than 1% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Kindercare Learning Center last inspected?

Mar 19, 2025. No citations were issued during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Redlands, was $1,250 a month for infants (about $1,580 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Knowledge Universe, LLC, and the administrator listed with the state is Charmaine Foree.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364809088 on the California Care Facility Search. Data refreshed Oct 2, 2026.