Daycare RecordChild care inspection records

Kindercare Learning Center

13615 Bear Valley Road, Victorville, CA 92392 · San Bernardino County
3 substantiated complaintsChild care center (preschool)

Kindercare Learning Center is a licensed child care center in Victorville, CA, licensed for up to 88 children and serving preschool-age children. It has held its California license since 2009. Since February 2021, state licensing staff have inspected it 4 times and investigated 3 complaints, 3 of them substantiated. The state issued 11 citations, 2 of them Type A (the most serious), most often for caregiver conduct (4 of 11). None came in the last 12 months. Measured by weighted citations per inspection, it is #29 of 33 centers in Victorville and better than 7% of licensed centers statewide.

Inspection record

Better than 7%of 10,948 California licensed centers, comparing weighted citations per inspection. Among the most cited
#29 of 33 centers in Victorville
2Type A citations
9Type B citations
4Inspections
3 of 3Complaints substantiated
11 citations from 15 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Sep 22, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 22, 2026 · Inspection · no citationSep 19, 2025 · Inspection · no citationJul 16, 2025 · Report/investigation · no citationApr 22, 2025 · Report/investigation · no citationOct 2, 2024 · Report/investigation · citation foundAug 27, 2024 · Report/investigation · no citationJul 23, 2024 · Inspection · no citationApr 8, 2024 · Report/investigation · citation foundApr 8, 2024 · Report/investigation · citation foundFeb 20, 2024 · Report/investigation · no citationFeb 20, 2024 · Report/investigation · citation foundFeb 13, 2024 · Report/investigation · citation foundNov 29, 2023 · Report/investigation · no citationNov 20, 2023 · Inspection · citation foundDec 6, 2022 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct4
Records & paperwork3
Health & medication2
Supervision1
Staff ratios1

Citations, newest first

Type BOct 2, 2024Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
Based on interviews Child 1 was left unsupervised outside on the playground and the classroom staff was not aware. C1 was noticed by their sibling they were outside which poses an potential risk to the health, safety, or personal rights to the persons in care.
Plan of correction due Oct 16, 2024
Type AApr 8, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
Based on interviews, Child 1 sustained an injury while in care without Staff 1 having knowledge, which is an immediate risk to the health, safety, or personal rights of the persons in care.
Plan of correction due Apr 9, 2024
Type AApr 8, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
Based on interviews, Child 1 sustained an injury while in care without Staff 1 having knowledge, which is an immediate risk to the health, safety, or personal rights of the persons in care.
Plan of correction due Apr 9, 2024
Type BApr 8, 2024Complaint investigationStaff ratios
Teacher-child ratio §101216.3(a)(1)
Based on interviews and record reviews, Staff 1 was observed providing care to fifteen-day care children without assistance of an aide which poses a potential health, safety, or personal rights risk to the persons in care.
Plan of correction due Apr 9, 2024
Type BFeb 20, 2024Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(b)(1)(A)
Based on observeration and record review the packet of information sent for director qualifilcations did not meet the full requirements which is a potential health, safety, or personal rights risk for the persons in care.
Plan of correction due Mar 25, 2024
Type BFeb 13, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
Based on interviews and record review Staff 1 caused an injury to Child 1 which poses a potential health, safety, or personal rights of the persons in care.
Plan of correction due Mar 5, 2024
Type BNov 20, 2023InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on observation, interview, and record review, the licensee did not comply with the section cited above S4 did not have immunizations for MMR and Tdap in their staff files which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 30, 2023
Type BNov 20, 2023InspectionHealth & medication
Children's medical assessments §101220(a)
Based on observation, interview, record review, the licensee did not comply with the section cited above in four children C2, C10, C11, and C12 did not have their LIC 701 inside their files which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Dec 20, 2023
Type BNov 20, 2023InspectionRecords & paperwork
Children's records §101221(b)(8)(C)
Based on observation, interview, and record review, the licensee did not comply with the section cited above in two children C7 and C10 did not have the form LIC 627 inside their files which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 30, 2023
Type BNov 20, 2023InspectionCaregiver conduct
Personal rights §101223(b)(1)
Based on observation, interview, record review, the licensee did not comply with the section cited above in one child C7 did not have the LIC 613A form inside their files which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 30, 2023
Type BNov 20, 2023InspectionRecords & paperwork
Reporting requirements §101212(b)
Based on observation, interview, record review, the licensee did not comply with the section cited above in S1 did not follow up with the completion of the Director Qualifications which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 30, 2023

Complaint investigations

SubstantiatedApr 8, 2024Complaint investigationreceived Feb 23, 2024
Substantiated allegations:
Allegation #1- Staff do not ensure required ratios are maintained.
Allegation #2- Staff did not provide adequate supervision, resulting in a day care child sustaining an injury.
2 citations issued during this investigation, listed under Citations.
SubstantiatedApr 8, 2024Complaint investigationreceived Mar 6, 2024
Substantiated allegation:
Allegation- Due to lack of supervision, child threw a chair at another child injuring them.
1 citation issued during this investigation, listed under Citations.
SubstantiatedFeb 13, 2024Complaint investigationreceived Dec 1, 2023
Substantiated allegation:
Allegation – Staff caused injury to child in care.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity88 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceJan 21, 2009
LicenseeKindercare Education LLC
AdministratorJeannette Honnold
Phone(760) 949-8539
State facility #364830080

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Apr 8, 2024, for personal rights. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 3 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Victorville?

It is #29 of 33 centers in Victorville by weighted citations per inspection, and is better than 7% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Kindercare Learning Center last inspected?

Sep 22, 2026. No citations were issued during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Victorville, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Kindercare Education LLC, and the administrator listed with the state is Jeannette Honnold.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364830080 on the California Care Facility Search. Data refreshed Oct 2, 2026.