Daycare RecordChild care inspection records

Kindercare Learning Center

840 Bing Dr, Santa Clara, CA 95051 · Santa Clara County
3 substantiated complaintsChild care center (preschool)

Kindercare Learning Center is a licensed child care center in Santa Clara, CA, licensed for up to 72 children and serving preschool-age children. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 3 times and investigated 6 complaints, 3 of them substantiated. The state issued 16 citations, 6 of them Type A (the most serious), most often for supervision (4 of 16). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is #46 of 46 centers in Santa Clara and better than 1% of licensed centers statewide.

Inspection record

Better than 1%of 10,948 California licensed centers, comparing weighted citations per inspection. Among the most cited
#46 of 46 centers in Santa Clara
6Type A citations
10Type B citations
3Inspections
3 of 6Complaints substantiated
16 citations from 26 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Dec 8, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 2, 2026 · Report/investigation · no citationFeb 2, 2026 · Report/investigation · citation foundDec 8, 2025 · Inspection · no citationApr 24, 2025 · Report/investigation · citation foundMar 14, 2025 · Report/investigation · citation foundFeb 20, 2025 · Report/investigation · no citationFeb 4, 2025 · Report/investigation · no citationJan 6, 2025 · Inspection · no citationNov 4, 2024 · Report/investigation · citation foundOct 2, 2024 · Report/investigation · citation foundAug 19, 2024 · Report/investigation · citation foundAug 1, 2024 · Report/investigation · no citationJul 30, 2024 · Report/investigation · no citationJun 13, 2024 · Report/investigation · no citationMar 27, 2024 · Report/investigation · no citationMar 7, 2024 · Report/investigation · no citationFeb 27, 2024 · Report/investigation · no citationFeb 7, 2024 · Report/investigation · no citationOct 4, 2023 · Inspection · citation foundAug 15, 2023 · Report/investigation · citation foundJul 26, 2023 · Report/investigation · citation foundJul 26, 2023 · Report/investigation · citation foundJul 26, 2023 · Report/investigation · no citationMay 24, 2023 · Report/investigation · citation foundMay 24, 2023 · Report/investigation · citation foundJun 23, 2022 · Report/investigation · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Supervision4
Caregiver conduct3
Training & qualifications3
Records & paperwork3
Building & playground safety2
Health & medication1

Citations, newest first

Type BFeb 2, 2026Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews and record review, Staff did not meet C1's diapering needs which resulted in a diaper rash, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Feb 13, 2026
Type AApr 24, 2025Case management visit (incident)Caregiver conduct
Personal rights §101223(a)(2)
A staff (S1) served eggs to a child (C1) who has known egg allergy. This posed an immediate risk to the health, safety, and personal rights to children in care. 8 This is a repeat violation made within 12 months and an immediate civil penalty of $250.00 was assessed during the inspection.
Plan of correction due Apr 25, 2025
Type AMar 14, 2025Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
Staff(S1) left 10 children unattended in the playground on 3/7/25. This is a zero tolerance violation. This poses an immediate risk to the health, safety, and personal rights to children in care. 8 inspection. Upon receipt, Director shall post and provide copies of this licensing report, have LIC 9224 signed and kept on file, to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. According to AB 633, parents must be provided with this report which contains this Type A deficiency for the next 12 months & copy of the signed acknowledgment form must be kept in each child's file.
Plan of correction due Mar 14, 2025
Type ANov 4, 2024Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
A child was left unattended inside the Hallway on October 29, 2024.This is a zero tolerance violation. This poses an immediate risk to the health, safety, and personal rights to children in care. This is a zero-tolerance violation, an immediate civil penalty of $500.00 was assessed during the inspection. Upon receipt, Director shall post and provide copies of this licensing report, have LIC 9224 signed and kept on file, to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. According to AB 633, parents must be provided with this report which contains this Type A deficiency for the next 12 months & copy of the signed acknowledgment form must be kept in each child's file.
Plan of correction due Nov 5, 2024
Type AOct 2, 2024Case management visit (incident)Caregiver conduct
Personal rights §101223(a)(2)
A staff (S1) served oranges to a child (C1) who has known citrus allergy. This posed an immediate risk to the health, safety, and personal rights to children in care.
Plan of correction due Oct 3, 2024
Type BAug 19, 2024Case management visit (deficiencies)Training & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on observation, interview, and record review, the licensee did not comply with the section cited above for S1, S2, S3, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Aug 30, 2024
Type BAug 19, 2024Case management visit (deficiencies)Health & medication
Staff immunizations §1596.7995(a)(1)
Based on observation, interview and record review, the licensee did not comply with the section above for S1, S2 and S3, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Aug 30, 2024
Type BAug 19, 2024Case management visit (deficiencies)Records & paperwork
Personnel records §101217(a)
Based on observation, interview and record review, the licensee did not comply with the section cited above for S2, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Aug 19, 2024
Type BOct 4, 2023InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above, Mandated Reporter Training expired for, S1(expired 8/26/21) and S2(expired 12/27/2021), which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 18, 2023
Type AAug 15, 2023Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
A child was left unattended inside the Lobby on August 3,2023. This is a zero tolerance violation. This poses an immediate risk to the health, safety, and personal rights to children in care. This is a zero-tolerance violation, an immediate civil penalty of $1,000.00 was assessed during the inspection. Upon receipt, Director shall post and provide copies of this licensing report, have LIC 9224 signed and kept on file, to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. According to AB 633, parents must be provided with this report which contains this Type A deficiency for the next 12 months & copy of the signed acknowledgment form must be kept in each child's file.
Plan of correction due Aug 16, 2023
Type AJul 26, 2023Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
A child was left unattended inside the Infant Playground on June 7,2023. The gate to that separates the infant and toddler playground was left unlocked. This is a zero tolerance violation. This poses an immediate risk to the health, safety, and personal rights to children in care. Upon receipt, Director shall post and provide copies of this licensing report, have LIC 9224 signed and kept on file, to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. According to AB 633, parents must be provided with this report which contains this Type A deficiency for the next 12 months & copy of the signed acknowledgment form must be kept in each child's file.
Plan of correction due Jul 27, 2023
Type BJul 26, 2023Case management visit (other)Records & paperwork
Admission procedures and parents' rights §101218.1(a)(2)(B)
P1 has requested a Care Conference with the Center since 2/23 and the Center has yet to comply with P1's request.
Plan of correction due Aug 9, 2023
Type BMay 24, 2023Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)(1)
101238(a)(1)The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. Director stated that they have a Pest Control conducting monthly services. Next services is scheduled for today, May 24,2023. Director will implement a plan that will address the next step to erridicate the pest problem. Director will submit the plan by the POC date. 1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. This was not met by: LPA's observed coackroaches in the patio of the preschool playground, and inside classroom 4,which poses a potential risk to the health and safety of children in care. 8
Plan of correction due Jun 7, 2023
Type BMay 24, 2023Case management visit (deficiencies)Training & qualifications
Director qualifications and duties §101215.1(f)
101215.1(f)When the child care center director is absent from the center, arrangements shall be made for a fully qualified teacher as specified in Section 101216.1(c) to act as substitute. 1 Director stated that she will submit a plan that will address the policy and procedure of opening and closing the center by the POC date. This substitute child care center director shall be aware of center operations, including total enrollment; shall be trained in program operation; and shall be designated as an authorized person to correct operational deficiencies that constitute immediate threats to children's health and safety. This was not met by: On May 15, 2023, Staff who were present did not have the code to unlock the door and enter the preschool, which poses a potential risk to the health and safety of children in care. 8
Plan of correction due Jun 7, 2023
Type BMay 24, 2023Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(b)
101212(b):The name of the child care center director, and any fully qualified teacher(s) designated to act in the child care center director's absence, shall be reported to the Department Facility is in process for submitting the documentation for New Director Marcella Tarin. Documentation will be submitted by the POC date. within 10 days of a change of child care center director or designee(s). This was not met by: The child care director whose last day was on 2/24/23 was not reported to Community Care Licensing within 10 days of a change, which poses a potential risk to the health and safety of children in care.
Plan of correction due Jun 7, 2023
Type BJun 23, 2022Complaint investigationBuilding & playground safety
Drinking Water(a) §101239.2(a)
Drinking water from a noncontaminating fixture or container shall be readily available both indoors and in the outdoor activity area. 1 Assistant Director stated that she will submit a plan that will ensure that all children will have water readily available when playing in outdoor activities. Based on Assistant Directors Admission, on 6/20/22, approximately at 3:24pm not all of the children had water readily available during outdoor activity , which poses potential Health and Safety risk to persons in care.
Plan of correction due Jul 7, 2022

Complaint investigations

Not substantiatedSep 2, 2026Complaint investigationreceived Jul 20, 2026
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedFeb 2, 2026Complaint investigationreceived Jan 30, 2026
Substantiated allegation:
1. Staff did not meet day care child’s diapering needs, resulting in diaper rash.
1 citation issued during this investigation, listed under Citations.
Not substantiatedAug 1, 2024Complaint investigationreceived Jul 9, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedJul 26, 2023Complaint investigationreceived May 12, 2023
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedMay 24, 2023Complaint investigationreceived May 12, 2023
Substantiated allegation:
1. Facility is unsanitary
1 citation issued during this investigation, listed under Citations.
SubstantiatedJun 23, 2022Complaint investigationreceived Jun 21, 2022
Substantiated allegation:
Facility did not have water available for the children while they played outdoors.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity72 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceJul 18, 1997
LicenseeKindercare Learning Center LLC
AdministratorMelody Maher
Phone(408) 246-2141
State facility #434400342

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center had any serious violations?

California issued 6 Type A citations since 2021, its most serious category. The most recent was on Apr 24, 2025, for personal rights. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 6 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Santa Clara?

It is #46 of 46 centers in Santa Clara by weighted citations per inspection, and is better than 1% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Kindercare Learning Center last inspected?

Dec 8, 2025. No citations were issued during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in Santa Clara County, which includes Santa Clara, was $1,599 a month for preschoolers (about $2,020 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Kindercare Learning Center LLC, and the administrator listed with the state is Melody Maher.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 434400342 on the California Care Facility Search. Data refreshed Oct 2, 2026.