Daycare Record Child care inspection records

Oakland Head Start - West Grand Center · Infant Center, Oakland

1058 West Grand Ave., Oakland, CA 94607 · Alameda County
1 substantiated complaint Infant center

Oakland Head Start - West Grand Center is a licensed child care center in Oakland, CA, licensed for up to 18 children and serving infants and toddlers. It has held its California license since 2016. Since February 2021, state licensing staff have inspected it twice and investigated 1 complaint, and it was substantiated. The state issued 5 citations, none of them Type A, most often for caregiver conduct (2 of 5). 2 citations came in the last 12 months. Measured by weighted citations per inspection, it is tied for #111 of 142 centers in Oakland and has more citations per inspection than 85% of California licensed centers.

Inspection record

More citations than 85% of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #111 of 142 centers in Oakland
0 Type A citations
5 Type B citations
2 Inspections
1 of 1 Complaints substantiated
5 citations from 6 state visits since Feb 8, 2021 · 2 in the last 12 months · last inspected Aug 27, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) May 18, 2026 · Report/investigation · no citation Nov 4, 2025 · Report/investigation · citation found Aug 27, 2025 · Inspection · citation found Jan 26, 2024 · Report/investigation · citation found Nov 2, 2023 · Inspection · no citation Mar 10, 2022 · Report/investigation · no citation
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct 2
Supervision 1
Staff ratios 1
Other standards 1

Citations, newest first

Type B Nov 4, 2025 Case management visit (incident) Supervision
Care and supervision §101229(a)(1)
Based on interviews, the licensee did not comply with the section cited above when staff left C1 unsupervised for 3 minutes which poses an potential risk to the health, safety or personal rights of children in care. Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
Plan of correction due Nov 25, 2025
Type B Nov 4, 2025 Case management visit (incident) Staff ratios
Capacity limits §101161(a)
Based on observations and interviews, the licensee did not comply with the section cited above when toddler children comingled with preschool children which poses an potential risk to the health, safety or personal rights of children in care.
Plan of correction due Nov 14, 2025
Type B Aug 27, 2025 Inspection Other standards
Infant care activities §101430(a)(3)(C)
Based on observation, the Facility did not comply with the section cited above because staff presented LPA Mario Caro with a sleep sac restricting leg movement and stated the facility has been using sleep sacs for years which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Aug 27, 2025
Type B Aug 27, 2025 Inspection Caregiver conduct
Personal Rights
Based on record review, the Facility did not comply with the section cited above because Facility failed to maintain a lead value at or below the Action Level for water lead testing which posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Sep 16, 2025
Type B Jan 26, 2024 Complaint investigation Caregiver conduct
Personal rights §101223
INTERVIEWS, AND RECORD REVIEWS WHICH REVEALED A STAFF MEMBER WHEN TRYING TO PICK CHILDREN UP, PICKS THEM UP BY THE ARM, WHICH MAY CAUSE HARM TO A CHILD. 1 LICENSEE WILL ENSURE THAT STAFF CHILDREN PICK CHILDREN UP IN AN APPROPRIATE MANNER. LICENSEE WILL CONDUCT A TRAINING ON PERSONAL RIGHTS AND HOW TO PROPERLY PICK UP AND HANDLE CHILDREN IN CARE. LICENSEE WILL SUBMIT TO COMMUNITY CARE LICENSING A SUMMARY OF THE TRAINING AND A LIST OF ALL WHO ATTENDED BY 2/9/2024
Plan of correction due Feb 9, 2024

Complaint investigations

Substantiated Jan 26, 2024 Complaint investigation received Nov 8, 2023
Substantiated allegation:
PERSONAL RIGHTS-Staff handles day care children in a rough manner.
1 citation issued during this investigation, listed under Citations.

How often are complaints about daycares in Alameda County substantiated? See the county-by-county report →

About this center

Licensed capacity 18 children
License type Infant center
License status Licensed
Licensed since Nov 23, 2016
Licensee City Of Oakland Head Start
Administrator Grace Lyon
Phone (510) 538-2268
State facility # 013422444
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Does Oakland Head Start - West Grand Center take infants?

Yes. It is licensed by California as an infant center.

Has Oakland Head Start - West Grand Center had any serious violations?

No Type A citations since 2021. It has 5 Type B citations, listed above.

Have there been complaints about Oakland Head Start - West Grand Center?

California investigated 1 complaint since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Oakland Head Start - West Grand Center compare with other daycares in Oakland?

It is tied for #111 of 142 centers in Oakland by weighted citations per inspection, and has more citations per inspection than 85% of California licensed centers with enough inspection history to compare.

When was Oakland Head Start - West Grand Center last inspected?

Aug 27, 2025. The state issued at least one citation during that visit.

How much does Oakland Head Start - West Grand Center cost?

California does not publish individual centers’ prices, so ask Oakland Head Start - West Grand Center for its current tuition. For comparison, the median full-time price at licensed centers in Alameda County, which includes Oakland, was $1,874 a month for infants (about $2,360 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Oakland Head Start - West Grand Center?

The licensee is City Of Oakland Head Start, and the administrator listed with the state is Grace Lyon.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 013422444 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.