Daycare RecordChild care inspection records

Psd/Ontario Head Start

555 West Maple Avenue, Ontario, CA 91762 · San Bernardino County
3 substantiated complaintsChild care center (preschool)

Psd/Ontario Head Start is a licensed child care center in Ontario, CA, licensed for up to 224 children and serving preschool-age children. It has held its California license since 1995. Since February 2021, state licensing staff have inspected it 4 times and investigated 4 complaints, 3 of them substantiated. The state issued 8 citations, 4 of them Type A (the most serious), most often for caregiver conduct (2 of 8). None came in the last 12 months. Measured by weighted citations per inspection, it is tied for #31 of 38 centers in Ontario and has more citations per inspection than 93% of California licensed centers.

Inspection record

More citations than 93%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #31 of 38 centers in Ontario
4Type A citations
4Type B citations
4Inspections
3 of 4Complaints substantiated
8 citations from 24 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Mar 16, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 20, 2026 · Report/investigation · no citationMar 16, 2026 · Inspection · no citationApr 8, 2025 · Inspection · no citationOct 25, 2024 · Report/investigation · no citationApr 26, 2024 · Report/investigation · citation foundApr 26, 2024 · Inspection · citation foundApr 26, 2024 · Report/investigation · citation foundAug 4, 2023 · Report/investigation · no citationAug 4, 2023 · Report/investigation · no citationApr 20, 2023 · Report/investigation · citation foundApr 6, 2023 · Report/investigation · no citationApr 6, 2023 · Report/investigation · citation foundJan 10, 2023 · Report/investigation · no citationDec 6, 2022 · Report/investigation · no citationDec 1, 2022 · Report/investigation · no citationSep 30, 2022 · Report/investigation · citation foundSep 29, 2022 · Report/investigation · no citationSep 13, 2022 · Report/investigation · no citationAug 16, 2022 · Report/investigation · no citationAug 16, 2022 · Report/investigation · no citationJul 21, 2022 · Report/investigation · no citationJun 7, 2022 · Inspection · citation foundApr 28, 2022 · Report/investigation · no citationApr 22, 2022 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct2
Training & qualifications2
Records & paperwork1
Other standards1
Staff ratios1
Building & playground safety1

Citations, newest first

Type AApr 26, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Licensee agrees to provide a reliable Plan of Action to meet all children needs and to ensure the Health and Safety of the children in care at the center is a priority. There were multiple incidents documented in a 1-3 month period involving the same child(ren) hitting other children. Facility failed to protect the safety of the children. This is an immediate Health and Safety Risk for the children in care.
Plan of correction due Apr 29, 2024
Type BApr 26, 2024InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above in 2 out of 7 staff files did not have a current certificate, which poses a potential health, safety and personal rights risk to persons in care.
Plan of correction due May 10, 2024
Type BApr 26, 2024Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)(1)(C)
Facility agrees to provided a memo of understanding for all staff ( signatures required)regarding responsabilities of Reporting Requirements/Unusual Incidents by deadline. Facility submitted Lic 624 report after inspection conducted on 04/04/24. The center failed to report the incident of Child#1 running out of the facility on 03/21/24 to community care licensing (CCL) on a timely manner. This is an potential Health and Safety Risk for the children in care.
Plan of correction due May 3, 2024
Type BApr 26, 2024Case management visit (deficiencies)Other standards
Observation of the Child §101226.3(b)
Licensee/facility agrees to provided "ouch/incident reports" to all parents detailing incidents involving their children. Licensee will submit a sign ( Facility Director/ legal guardian) document to CCL informing parent/legal guardian of all incidents involving Child#1. Per files review conducted by LPAs during inspection 04/04/24 and 04/26/24 no ouch/incident(s) reports related behavior nor injuries were documented for Child#1.
Plan of correction due May 3, 2024
Type AApr 20, 2023Complaint investigationStaff ratios
Teacher-child ratio §101216.3(a)
Per LPAs observations and Staff own admission facility has been out of ratio approximately 3-5 times during 03/23 and 04/2023. In addition, Director agrees to provide a plan of action for back up personnel to anticipate teacher absences due to unforeseen situations to be in substantial compliance. Statement of understanding will be providing by morning staff to be in substantial compliance according to Title 22/101216.3(a) Teacher to Child Ratio. Upon arrival to the facility LPA Ruiz observed 15 children in the multipurpose room (Classroom N.61) under the supervision of Staff N.1. Few minutes later Staff N.2 arrived to remove additional children and they were taken to Classroom N.93 with Staff N.3. "This is an immediate Health and Safety risk for the children".
Plan of correction due Apr 20, 2023
Type AApr 6, 2023Complaint investigationTraining & qualifications
Teacher qualifications and duties §101216.1(b)(1)
Licensee/facility representative agrees to review staff records prior to employment and attach course descriptions to verify Title 22 compliance. Director agrees cease the practice of placing administrative/clerical staff to cover qualified teachers work shift. Director will provide a plan of action for back up personnel to anticipate teacher absences due to unforeseen situations 04/07/23 . Per interviews conducted and staff own admission, it was confirmed that Staff N.1 was observed working in a classroom as a lead teacher providing care and supervision. However, staff records revealed that Staff N.1 has college credits; however, courses in transcripts do not qualify Staff N.1 to work as a qualified Lead Teacher.
Plan of correction due Apr 7, 2023
Type ASep 30, 2022Case management visit (incident)Caregiver conduct
Personal rights §101223(a)(3)
Based on interviews with staff a child was being held due to their refusal for going inside and is considered a form of restraint This is an immediate risk to the health, safety and personal rights of children in care POC discussed with director. 8 An office meeting will be scheduled
Plan of correction due Aug 29, 2022
Type BJun 7, 2022InspectionBuilding & playground safety
Buildings and grounds §101238(g)
Based on obervation the licensee did not comply with the section cited above for bleach bottles not locked in cabinet and could potentially be accessible to children which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 10, 2022

Complaint investigations

Not substantiatedOct 25, 2024Complaint investigationreceived Oct 4, 2024
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedApr 26, 2024Complaint investigationreceived Apr 26, 2024
Substantiated allegation:
Facility failed to provide a safe environment for children in care.
1 citation issued during this investigation, listed under Citations.
SubstantiatedApr 20, 2023Complaint investigationreceived Apr 12, 2023
Substantiated allegation:
Facility is out of ratio.
1 citation issued during this investigation, listed under Citations.
SubstantiatedApr 6, 2023Complaint investigationreceived Feb 2, 2023
Substantiated allegation:
Unqualified staff caring for daycare children
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity224 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceJun 6, 1995
LicenseePreschool Services Department
AdministratorMeenakshi Verma
Phone(909) 984-4117
State facility #364801214

Common questions

Does Psd/Ontario Head Start take infants?

Not under this license, which covers preschool-age children.

Has Psd/Ontario Head Start had any serious violations?

California issued 4 Type A citations since 2021, its most serious category. The most recent was on Apr 26, 2024, for personal rights. Each citation is listed in full above.

Have there been complaints about Psd/Ontario Head Start?

California investigated 4 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.

How does Psd/Ontario Head Start compare with other daycares in Ontario?

It is tied for #31 of 38 centers in Ontario by weighted citations per inspection, and has more citations per inspection than 93% of California licensed centers with enough inspection history to compare.

When was Psd/Ontario Head Start last inspected?

Mar 16, 2026. No citations were issued during that visit.

How much does Psd/Ontario Head Start cost?

California does not publish individual centers’ prices, so ask Psd/Ontario Head Start for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Ontario, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Psd/Ontario Head Start?

The licensee is Preschool Services Department, and the administrator listed with the state is Meenakshi Verma.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364801214 on the California Care Facility Search. Data refreshed Oct 2, 2026.