Daycare Record Child care inspection records

Chatter Splatter Daycare

537 Foundry Rd, West Norriton, PA 19403 · Montgomery County
2 core-safety citations in last 12 months 2 complaint investigations found violations Keystone STAR 1

Chatter Splatter Daycare is a certified child care center in West Norriton, PA, with capacity for 113 children. It holds a Keystone STAR 1 rating. Since August 2021, Pennsylvania certification staff have inspected it 5 times and confirmed violations in 2 complaint investigations. The state cited 41 violations, 7 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (9 of 41). 8 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #9 of 10 centers in West Norriton and has more citations per inspection than 85% of Pennsylvania certified centers.

Inspection record

More citations than 85% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. Among the most cited
#9 of 10 centers in West Norriton
7 Core-safety citations
34 Other citations
5 Inspections
2 Complaint investigations that found violations
41 citations from 8 state visits since Aug 16, 2021 · 8 in the last 12 months · last inspected Sep 11, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Sep 11, 2026 · Inspection · citation found Nov 13, 2025 · Report/investigation · citation found Aug 27, 2025 · Inspection · citation found Apr 16, 2025 · Inspection · citation found Jan 24, 2025 · Report/investigation · no citation Sep 10, 2024 · Report/investigation · citation found Sep 10, 2024 · Inspection · citation found Mar 26, 2024 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 9
Training & qualifications 6
Records & paperwork 6
Health & medication 5
Food & feeding 4
Supervision 2
Background checks 2
Transportation 2
Emergency preparedness 2
Caregiver conduct 1
Sleep safety 1
Staff ratios 1

Citations, newest first

Citation Sep 11, 2026 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
On 9/11/26 damaged plaster was observed in infant room and the upper-level middle preschool classroom.
Center’s plan of correction (implemented, Sep 29, 2026): “This area has been fixed by our facility manager”
Citation Sep 11, 2026 Inspection Food & feeding
Refrigerator 55 Pa. Code §3270.107
On 9/11/26 the thermometer was reading 60-degree F in the toddler room.
Center’s plan of correction (implemented, Sep 29, 2026): “The thermometer has been change and now all is working properly.”
Citation Sep 11, 2026 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
During the renewal inspection on 9/11/26 the health assessment on file for staff person #1 was obtained greater than 12 months prior to providing initial service.
Center’s plan of correction (implemented, Oct 6, 2026): “Staff #1 has an appointment to renew the physical and TBT test within this current month. -”
Citation Sep 11, 2026 Inspection Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Staff person #2 was observed providing care for an infant alone. Staff person person#2 has not completed mandated reporter training within the last 60 months. This is evidenced by the previously documented mandated reporter training on file being dated 8/1/21.
Center’s plan of correction (implemented, Sep 29, 2026): “Staff #2 completed the mandated reporter training on 09/21/2026”
Citation Sep 11, 2026 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
Staff person#2 has not completed mandated reporter training within the last 60 months. This is evidenced by the previously documented mandated reporter training on file being dated 8/1/21.
Center’s plan of correction (implemented, Sep 29, 2026): “Staff #2 completed the mandated reporter training on 09/21/2026”
Citation Sep 11, 2026 Inspection Training & qualifications
46 or more children- additional group sups 55 Pa. Code §3270.35(e)
During the renewal inspection on 9/11/26 52 children were observed in care, and the facility had 1 group supervisor.
Center’s plan of correction (implemented, Sep 23, 2026): “We had provided 30 credits or more from a different staff which qualifies her for our second group supervisor. -Deb”
Core safety Nov 13, 2025 Complaint investigation Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
On 12/16/25 video was reviewed, at the facility, of the Roses classroom from 11/7/25. The video revealed children from the classroom were allowed to enter a smaller adjoining room that lead to the bathroom without direct staff supervision.
Center’s plan of correction (implemented, Jan 13, 2026): “· A safety gate has been installed to prevent children from accessing the adjoining room and bathroom area without teacher supervision. · When classroom enrollment is higher, two teachers will be assigned to the Roses classroom to ensure continuous and active supervision. · Staff have received…”
Core safety Nov 13, 2025 Complaint investigation Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
On 12/16/25 video was reviewed, at the facility, of the Roses classroom from 11/7/25. The video revealed staff person #1 lifting child #1 up by both arms from off of his feet and moving child #1several feet. It also revealed staff person #1 lift child #2 by one arm - dragging him a few feet because child #2 did not want to walk to Spanish class.
Center’s plan of correction (implemented, Jan 13, 2026): “Staff person #1 is not permitted to work unsupervised in any classroom at any time. Staff persons will not use any form of physical punishment. · Staff person #1 is closely monitored by the Director, with frequent classroom observations and ongoing, documented feedback. · Staff person #1 is…”
Core safety Aug 27, 2025 Inspection Sleep safety
Infant sleep position 55 Pa. Code §3270.119
During the renewal inspection on 8/27/25 child #5 was sleeping on a mat with a sleeper that had a built-in pillow.
Center’s plan of correction (implemented, Sep 24, 2025): “The sleeping mat was replaced immediately by a flat sheet.”
Citation Aug 27, 2025 Inspection Building & playground safety
Stairs, exits, etc. unobstructed 55 Pa. Code §3270.91(a)
During the renewal inspection on 8/27/25 a table and other storage items were observed at the bottom of the back stairway.
Center’s plan of correction (implemented, Sep 24, 2025): “The team cleared the stairways, and they are ready to be used for evacuation purposes.”
Show 31 older citations
Citation Aug 27, 2025 Inspection Building & playground safety
Clean, good repair, proper size 55 Pa. Code §3270.104(a)
During the inspection on 8/27/25 cubbies in the room outside of the upstairs preschool bathroom had a narrow base a tipping hazard.
Center’s plan of correction (implemented, Sep 24, 2025): “All cubbies in the classroom were mounted to the wall to avoid any tipping hazard.”
Citation Aug 27, 2025 Inspection Food & feeding
Refrigerator 55 Pa. Code §3270.107
During the inspection on 8/27/25 the thermometer in the infant room was not working properly and the lower level kitchen refrigerator was missing a thermometer.
Center’s plan of correction (implemented, Sep 24, 2025): “New thermometers are placed in every refrigerator.”
Citation Aug 27, 2025 Inspection Health & medication
Mantoux TB 55 Pa. Code §3270.151(c)(2)
During the inspection on the health assessment for staff person #1 does not include TB testing dates.
Center’s plan of correction (implemented, Sep 24, 2025): “Staff #1 provided dates on 09/09/2025, and a picture was sent to the inspector.”
Citation Aug 27, 2025 Inspection Health & medication
Physician/CRNP assessment 55 Pa. Code §3270.151(c)(5)
The health assessment for staff person #2 does not include the physician's or CRNP's assessment of the person's suitability to provide childcare.
Center’s plan of correction (implemented, Sep 24, 2025): “A new Health assessment was provided by Staff person #2 on 09/09/25, and a picture was sent to the inspector.”
Citation Aug 27, 2025 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
During the renewal inspection on 8/27/25 the file child #3 did not include the name, address and telephone number of the child's physician or source of medical care.
Center’s plan of correction (implemented, Sep 24, 2025): “The parent provided and wrote the information on the form on inspection day.”
Citation Aug 27, 2025 Inspection Records & paperwork
Dated signature affixed/Emergency master file updated 55 Pa. Code §3270.181(d)/3270.181(e)
During the inspection on 8/27/25 the emergency contact forms in the classrooms for child #1 #2 #3 and #4 had not been updated for over a 6-month period.
Center’s plan of correction (implemented, Sep 24, 2025): “Emergency contact forms are up to date, but in the files, not in the teachers' binders; a copy is now placed in the teachers' binders.”
Citation Apr 16, 2025 Inspection Training & qualifications
HS/GED + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.36(b)(5)/3270.192(2)(ii)
Suring the inspection on 4/16/25 Staff persons #1 #2 and #3 functioning as AGS at the facility did not have 2years (2500clock hours) of child care experience on file at the facility.
Center’s plan of correction (implemented, Apr 29, 2025): “Staff persons #1 #2 and #3 will obtain verification of 2 years of child care experience. This documentation will be placed in the staff file.”
Core safety Sep 10, 2024 Complaint investigation Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
During the inspection on 9/10/24 staff person #1 was observed working alone in a classroom with seven children. One older toddler and six preschool aged children.
Center’s plan of correction (implemented, Oct 2, 2024): “Children and staff persons were immediately adjusted to ensure all staff child ratios were complaint.”
Core safety Sep 10, 2024 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
During the renewal inspection on 9/10/24 Staff person #1#2 #3 was observed to be caring for children unsupervised. Staff persons #1 #2 and #3-- has not completed the following pre-service training required prior to caring for children unsupervised: Get Started in Center Based Care Building Blocks to Quality REVISED.
Center’s plan of correction (implemented, Oct 2, 2024): “staff person #1 #2 #3 will be supervised, when interacting with children, by an (AGS,) who has completed the required training related to this citation. If there are no staff person(s) available to supervise, staff persons #1 #2 and #3 may not work in a child-care position at the facility. Staff…”
Core safety Sep 10, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the renewal on 9/10/24 Staff person #1 did not have the following clearances on file: Required Out of State clearances, PA Child Abuse Clearance, FBI Clearance, NSOR. Staff person #1 was observed working alone with children. Staff person #5 did not have a completed PA Criminal Clearance on file. Staff person #3 did not have the following clearances on file at the facility: Required out of state clearances, FBI Clearance, NSOR. Staff persons #3 and #5 were observed caring for a group of children alone.
Center’s plan of correction (implemented, Oct 2, 2024): “All staff would be supervised by a staff member with a complete file. Staff #1 has provided the Child Abuse Clearance. She showed proof of submitting the fingerprint, out-of-state clearances, and NSOR, but we are still awaiting the results. Staff #5 provided Criminal Background Staff #3 requested…”
Citation Sep 10, 2024 Inspection Building & playground safety
Stairs, exits, etc. unobstructed 55 Pa. Code §3270.91(a)
During the renewal inspection on 9/10/24 nap time cots were stacked near the lobby area door making it difficult to evacuate cribs during the fire drill.
Center’s plan of correction (implemented, Oct 10, 2024): “The cots were moved from the evacuation route and put in a safer place.”
Citation Sep 10, 2024 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
During the renewal inspection on 9/10/24 soiled diapers were observed in a non- hands-free trashcan.
Center’s plan of correction (implemented, Oct 2, 2024): “The trashcans of each classroom and bathroom were changed to plastic-lined, hands-free, covered cans.”
Citation Sep 10, 2024 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
During the renewal inspection on 9/10/24 Staff persons #2 #3 did not have a health assessment with TB Testing. Staff person #5 did not have a TB testing completed within the 12 months of hire date.
Center’s plan of correction (implemented, Oct 2, 2024): “Staff persons #2 and #3 provided health assessments with TB. Staff person #5 did not offer because she no longer works at this facility.”
Citation Sep 10, 2024 Inspection Food & feeding
Potentially hazardous food refrigerated 55 Pa. Code §3270.161(d)
Children's lunch boxes containing lunchmeat, yogurt and cheese were observed be stored with icepacks and not refrigerated.
Center’s plan of correction (implemented, Oct 2, 2024): “All lunchboxes would be stored in the refrigerator, with no exceptions.”
Citation Sep 10, 2024 Inspection Food & feeding
Written statement 55 Pa. Code §3270.166(1)
During the renewal inspection written statement giving the formula and feeding schedule for the infants enrolled had not been obtained from the infant's parent.
Center’s plan of correction (implemented, Oct 2, 2024): “A "Feeding & Formula Form Schedule" was created and provided to the parents to fill in and sign.”
Citation Sep 10, 2024 Inspection Transportation
Safe routes posted 55 Pa. Code §3270.171(c)
During the renewal inspection written notification of safe routes was not posted by the operator at a conspicuous location in the childcare facility.
Center’s plan of correction (implemented, Oct 2, 2024): “The plan was created and posted at the reception and hallways.”
Citation Sep 10, 2024 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(f)
During the renewal inspection the operator did not have verification that the emergency plan was sent to local municipality as required.
Center’s plan of correction (implemented, Sep 23, 2024): “The emergency plan, along with the pick-up and drop-off procedures, and a Traffic Notification Form, was sent to the local municipality. The form "Documentation of Emergency Plan Delivery" was stamped with the date 09/17/2024.”
Citation Sep 10, 2024 Inspection Transportation
Pick-up and drop-off points 55 Pa. Code §3270.171(a)
During the renewal inspection the operator had not notified local traffic safety authorities annually in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the childcare facility.
Center’s plan of correction (implemented, Oct 2, 2024): “The plan was created and sent to the municipalities.”
Citation Sep 10, 2024 Inspection Training & qualifications
HS/GED + 2 yrs/Transcript, diploma and letters 55 Pa. Code §3270.36(b)(5)/3270.192(2)(iv)
Staff persons #1 #2 #3 and #4 are functioning at the facility as an Assistant Group supervisor. (AGS) Staff person #1 #2and #3 do not have 2years (2500clock hours) of documented experience on file at the facility. Staff person #4 does not have verification of a HS diploma on file at the facility.
Center’s plan of correction (implemented, Oct 2, 2024): “All staff have been given the "Employment Verification form" to complete by the prior employer. Staff 1 & 3 have returned, which verifies their experience, and Staff #2 is in the process and functioning as an aide. Staff #4 provided the HS Diploma.”
Citation Sep 10, 2024 Inspection Records & paperwork
Designated release persons 55 Pa. Code §3270.123(a)(5)
During the renewal on 9/10/24 the agreement on file for child #1 did not include persons designated by a parent to whom the child may be released.
Center’s plan of correction (implemented, Sep 23, 2024): “Briella's mom corrected the form and added designated persons to pick her up in case of emergency.”
Citation Sep 10, 2024 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
During the renewal inspection a written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not displayed conspicuously in every childcare space
Center’s plan of correction (implemented, Oct 2, 2024): “This plan was created and posted in each classroom, reception, hallways, lunchroom, and bathroom.”
Core safety Mar 26, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the initial inspection on 3/26/24 the file for staff person #2 did not have an NSOR clearance.
Center’s plan of correction (implemented, Apr 10, 2024): “Staff person #2 has now received her NSOR”
Citation Mar 26, 2024 Inspection Building & playground safety
Above ground window opening restricted to 6" 55 Pa. Code §3270.72(d)
During the initial inspection on 3/26/24 a window on the second level opened beyond 6 inches.
Center’s plan of correction (implemented, Apr 10, 2024): “Window has been blocked form opening mor than 6 inches.”
Citation Mar 26, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the initial inspection on 3/26/24 ceiling tiles with water damage were observed on the second-floor middle classroom.
Center’s plan of correction (implemented, Apr 10, 2024): “All ceiling tiles have been changed out that had damage.”
Citation Mar 26, 2024 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
During the initial inspection on 3/26/24 the fence on both playground areas had exposed bolts (missing thread covers).
Center’s plan of correction (implemented, Apr 10, 2024): “All bolts have been filed down to not stick out as far and cover is glued on.”
Citation Mar 26, 2024 Inspection Building & playground safety
Infant/toddler - no material less than 1 inch 55 Pa. Code §3270.102(e)
During the initial inspection on 3/26/24 the playground identified as toddler/preschool had stones with a diameter of less than one inch.
Center’s plan of correction (implemented, Apr 10, 2024): “We have built wooden benches in place of stones we have cleared all gravel.”
Citation Mar 26, 2024 Inspection Building & playground safety
Devices must be compliant 55 Pa. Code §3270.95(a)
During the initial inspection the strobe light were not operating during the testing of the fire detection system.
Center’s plan of correction (implemented, Apr 11, 2024): “Malitia Hll came out and fixed the strobe issue.”
Citation Mar 26, 2024 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(2)
During the initial inspection on 3/26/24 the emergency plan did not have accommodations for transportation of children to the evacuation location that was not in walking distance.
Center’s plan of correction (implemented, Apr 10, 2024): “Plan has been altered to different locations that are within walking distance. Approval forms have been added from the business helping us,”
Citation Mar 26, 2024 Inspection Training & qualifications
Health and Safety Training/Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)/3270.31(f)(10)
During the initial inspection on 3/26/24 the file for staff person #2 did not have verification of pediatric first aid and pediatric CPR for an acceptable curriculum and PQUAS trainer. The file for staff person #2 did not contain the required health and safety training. (Get started in Center Based care Building blocks to quality Revised)
Center’s plan of correction (implemented, Apr 10, 2024): “Staff person #2 has completed ped first aid and CPR by an acceptable PQUAS trainer in an acceptable curriculm.”
Citation Mar 26, 2024 Inspection Records & paperwork
Transcript, diploma and letters 55 Pa. Code §3270.192(2)(iv)
During the initial inspection on 3/26/24 the file for staff person #1 did not have college transcripts on file to verify the major course of study for the degree.
Center’s plan of correction (implemented, Apr 10, 2024): “Staff person #1 now has transcripts.”
Citation Mar 26, 2024 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
During the initial inspection on 3/26/2024 the fire for staff person#1 did not have two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (implemented, Apr 10, 2024): “Staff person #1 now has both references with contact information.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Nov 13, 2025 Complaint investigation
2 violations cited, listed under Citations.
Violation found Sep 10, 2024 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

About this center

Capacity 113 children
Certificate status Regular (COMPASS: awaiting renewal)
Certificate dated through Oct 10, 2026 (renewal pending)
Keystone STARS STAR 1
since Nov 7, 2024 · what STARS means
Operator Chatter Splatter Daycare LLC
Hours Monday–Friday 7:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (484) 235-8032
State certificate # CER-00245213
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Chatter Splatter Daycare had any serious violations?

Pennsylvania cited 7 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Nov 13, 2025 (supervision): “On 12/16/25 video was reviewed, at the facility, of the Roses classroom from 11/7/25. The video revealed children from the classroom were allowed to enter a smaller adjoining room that lead to the bathroom without…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Chatter Splatter Daycare?

Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Chatter Splatter Daycare’s Keystone STARS rating?

STAR 1, effective Nov 7, 2024. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Chatter Splatter Daycare compare with other daycares in West Norriton?

It is #9 of 10 centers in West Norriton by topic-weighted citations per inspection, and has more citations per inspection than 85% of Pennsylvania certified centers with enough inspection history to compare.

When was Chatter Splatter Daycare last inspected?

Sep 11, 2026 (renewal). The state cited at least one violation during that visit.

Who runs Chatter Splatter Daycare?

The legal entity on its Pennsylvania certificate is Chatter Splatter Daycare LLC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.