The Malvern School of West Norriton
490 N Trooper Rd, West Norriton, PA 19403 · Montgomery County
3 core-safety citations in last 12 months
2 complaint investigations found violations
Keystone STAR 4 (accredited)
Part of The Malvern School · 19 Pennsylvania locations
The Malvern School of West Norriton is a certified child care center in West Norriton, PA, with capacity for 138 children. It holds a Keystone STAR 4 (accredited) rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times and confirmed violations in 2 complaint investigations. The state cited 29 violations, 9 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for training & qualifications (7 of 29). 7 citations came in the last 12 months, including 3 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #5 of 10 centers in West Norriton and has fewer citations per inspection than 51% of Pennsylvania certified centers.
Inspection record
Fewer citations than 51% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
#5 of 10 centers in West Norriton
9
Core-safety citations
20
Other citations
8
Inspections
2
Complaint investigations that found violations
29 citations from 11 state visits since Aug 16, 2021 · 7 in the last 12 months · last inspected May 13, 2026
Every state visit
Violation found
No violation
Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits
What inspectors cited most
Training & qualifications
7
Building & playground safety
6
Health & medication
5
Supervision
4
Caregiver conduct
3
Child protection
1
Other standards
1
Records & paperwork
1
Background checks
1
Citations, newest first
No physical punishment 55 Pa. Code §3270.113(b)
A complaint investigation on 8/25/26 revealed that on classroom video from 8/19/26 staff person #1 slapped child #1 on the hand/wrist area and could be heard stating, "I didn't mean to do it that hard".
Center’s plan of correction (implemented, Sep 22, 2026): “Upon becoming aware of the incident, staff person #1 was immediately placed on administrative leave pending review and was subsequently terminated from employment. The Director met with all staff to review and reinforce the school's positive guidance policy, including the prohibited practice. And…”
Citation
May 13, 2026
Inspection
Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
During the renewal inspection on 5/13/26 a bin filled with suntan lotion was in an unlocked cabinet under the sink in the preschool bathroom.
Center’s plan of correction (implemented, Jul 1, 2026): “Lock was fixed and secured by maintenance team. Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.”
Citation
May 13, 2026
Inspection
Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection the unitary play surface under the embedded equipment on the preschool playground had several damaged areas including holes and separation in seams, the toddler playground had a hole in the ground near the play climber. The sandbox tarp was partially attached and covered with debris while children were playing in the sandbox.
Center’s plan of correction (implemented, Jul 1, 2026): “Beginning immediately children will not have access to the climber on the preschool pre-k playground. The area will be fenced off until a new surface has been placed under the equipment. The hole of the toddler playground was filled with dirt and is now an even surface. The tarp for the sandbox…”
Citation
May 13, 2026
Inspection
Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
During the renewal inspection on 5/13/26 peeling/damaged paint was observed in the preschool classrooms, on the outside red sprinkler room door located in the preschool playground and water damaged area by the infant room sink.
Center’s plan of correction (implemented, Jul 1, 2026): “The school was completely repainted on May 23rd and May 24th. This included the inside and outside of all doors.”
Citation
May 13, 2026
Inspection
Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
During the renewal inspection on 5/13/26 staff persons #1 #2 and #3 had not obtained 12 annual clock hours of childcare training. (Staff #1 and #2 need 11 additional hours Staff person #3 needs 8 additional hours).
Center’s plan of correction (implemented, Jul 23, 2026): “Staff person #1 obtained her CDA and has all training hours. Staff #2 and #3 will obtain all training hours by June 19 2026”
Required to report/Child abuse reporting 55 Pa. Code §3270.19(a)/3270.19(b)
On 6/25/25 individual #1 reported to staff person #1 that they allegedly witnessed staff person#2 grab child #2 by the arm/hand and pull child #2 around with them in the classroom. Staff person #1 did not report to ChildLine until October 27th, 2025.
Center’s plan of correction (implemented, Jan 15, 2026): “Staff person #1 will retake the required mandated reporter's training. Documentation of this training will be placed in the staff file.”
No harsh language 55 Pa. Code §3270.113(d)
Individual #4 reported to staff person #1 that staff person #2 was observed using harsh tones with child #3 for throwing blocks in the classroom on 10/20/25. Staff person #3 confirmed that staff person #2 uses a harsh/stern voice with the children.
Center’s plan of correction (implemented, Jan 15, 2026): “Staff person #1 met with Staff person #2 and provided a verbal warning and coaching on the use of appropriate tones when working with the children on 10/20/25. Immediately, staff will not use harsh tones when working with the children. An in-person training, titled "Safe Reactions" will be held at…”
Water safety/Included in ratio/annual training 55 Pa. Code §3270.31(e)(4)(iv)/3270.115(a)(8)
During an inspection on 7/25/25 it was verified that staff persons #2 #3 #4 and #5 were counted in the staff-child swimming ratio. The water safety on file for staff persons #2 #3 #4 and #5 was dated 6/5/25. Staff person #1 conducted the training. The lifeguard certificate for staff person #1 expired on 5/20/25.
Center’s plan of correction (implemented, Aug 4, 2025): “Staff members were retrained in water safety by a certified lifeguard.”
Lifeguard training/supervision 55 Pa. Code §3270.115(a)(6)
During an inspection on 7/25/25 it was confirmed that on 6/24/25 children at the facility went swimming. Staff person #1, served as the facility lifeguard but did not have a current lifeguard certificate. The lifeguard certificate for staff person #1 expired on 5/20/25.
Center’s plan of correction (implemented, Aug 4, 2025): “Director obtained copy of valid lifeguard certifications prior to swimming on 7/1/25. All lifeguards at swim have up to date certifications.”
Follow-up
Jul 25, 2025
Inspection
Health & medication
Physician/CRNP assessment 55 Pa. Code §3270.151(c)(5)
During the renewal inspection on 6/13/25 the health assessment for staff person #2 did not include the physician's or CRNP's assessment of the person's suitability to provide child care. During the inspection on the health assessment for staff person #2 did not include the physician's or CRNP's assessment of the person's suitability to provide child care. This continued noncompliance was transferred from SIN-00267982
Center’s plan of correction (implemented, Aug 4, 2025): “Child care specific health assessment was completed by the staff members physician.”
Re-cited at a follow-up visit; counted once, with the original citation.
Show 20 older citations
Restraints prohibited 55 Pa. Code §3270.113(e)
During the renewal inspection on 6/13/25 child #3 was observed sleeping with a weighted blanket. The facility did not have and IEP or physician's note on file for adaptive equipment prescribed for a child with special needs.
Center’s plan of correction (implemented, Jul 25, 2025): “Family was immediately contacted and asked for copy of IEP and physician's note stating Zayn's ability to use the weighted blanket. The note and IEP were placed in his file.”
Inspection status on COMPASS: Non Compliant – Finalized
Lifeguard training/supervision/Individual Records 55 Pa. Code §3270.115(a)(6)/3270.191
During the renewal inspection on 6/13/25 the operator did not have a file at the facility for the lifeguard who was on duty for the 2024 swim season. (Last Summer). (Noncompliance transferred to SIN-00270215)
Center’s plan of correction (not implemented, Jul 25, 2025): “File of the 2024/2025 lifeguard was provided and is now kept at the facility.”
Inspection status on COMPASS: Non Compliant – Finalized
Included in ratio/annual training 55 Pa. Code §3270.115(a)(8)
During the renewal inspection the operator did not have verification of water safety instruction on file for staff who were counted in the staff-child swimming ration form 2024 swim season. (Noncompliance transferred to SIN-00270715)
Center’s plan of correction (not implemented, Jul 25, 2025): “Water safety training was completed for the 2023, 2024, and 2025 season. Unfortunately, the certificates for the 2024 season were misplaced. 2023 and 2025 water safety certificates have been placed in the staff files.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation
Jun 13, 2025
Inspection
Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the renewal inspection on 6/13/25 damaged plaster was observed in the preschool bathroom area and the bathroom in the 3-year-old room.
Center’s plan of correction (implemented, Jul 25, 2025): “Work orders were inputted for the damage to the plaster and walls. Facilities will come to repair during upcoming painting of the school. Work order submitted on July 8th - damaged will be spackled and painted.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation
Jun 13, 2025
Inspection
Health & medication
Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(2)/3270.182(1)
During the renewal inspection on 6/13/25 child #1 and #2 did not have a current health assessment on file.
Center’s plan of correction (implemented, Jul 25, 2025): “Families were contacted and health assessments for both children were obtained.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation
Jun 13, 2025
Inspection
Health & medication
2 hour diaper check 55 Pa. Code §3270.135(e)
During the renewal inspection on 6/13/25 staff in the young toddler classroom did not do a diaper change/check every 2 hours. Staff in the classroom stated they did a diaper change around 10:45AM/11:00AM but did not have a chance to change diapers before laying the children down for nap at 1:00PM.
Center’s plan of correction (implemented, Jul 25, 2025): “Verbal meetings were held with the two teachers present in the classroom at time of inspection. They are aware of diaper changers needing to occur every two hours and will ensure that is done moving forward.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation
Jun 13, 2025
Inspection
Health & medication
Physician/CRNP assessment 55 Pa. Code §3270.151(c)(5)
During the renewal inspection on 6/13/25 the health assessment for staff person #2 did not include the physician's or CRNP's assessment of the person's suitability to provide child care.
Center’s plan of correction (not implemented, Jul 25, 2025): “Staff member will obtain a new health assessment specific for childcare. (noncompliance transferred to SIN-00270715)”
Inspection status on COMPASS: Non Compliant – Finalized
Citation
Jun 13, 2025
Inspection
Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
During the renewal inspection on 6/13/25 staff person #2 did not have verification of fire safety training for over a one-year period.
Center’s plan of correction (implemented, Jul 25, 2025): “Staff Person #2 had just returned as a seasonal staff member when inspection occurred. Had her complete fire safety training on PD Registry.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation
Jun 13, 2025
Inspection
Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Staff person #2 did not have verification of taking the required health and safety training on file.
Center’s plan of correction (implemented, Jul 25, 2025): “The staff member completed their health and safety training on June 17th and it was placed in their file.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation
Jun 13, 2025
Inspection
Training & qualifications
Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)
During the renewal inspection on 6/13/25 staff person #4 did not have verification of current Pediatric first aid and pediatric CPR on file.
Center’s plan of correction (implemented, Jul 25, 2025): “Cardiac Care was contacted to obtain her Pediatric first aid CPR Card that was conducted by HSI on 2/27/2025.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation
Mar 4, 2025
Inspection
Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
During the inspection on 3/4/25 a hole was observed on the toddler playground near the protective play surface. The hole was several inches deep and wide (Large enough to cause a tripping hazard). Toddlers were observed playing near the hole during the inspection.
Center’s plan of correction (implemented, Mar 13, 2025): “Facilities team was contacted to repair outdoor surface. Hole was filled with dirt and grass seed. Area will be blocked off until the grass grows properly.”
Citation
Mar 4, 2025
Inspection
Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
During the inspection on 3/5/25 Staff person #1and #3 did not have verification of current certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. Staff person #2 did not have verification of pediatric first aid and pediatric cardiopulmonary resuscitation (CPR).
Center’s plan of correction (implemented, Apr 9, 2025): “Staff person #1 #2 and #3 will obtain current certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) from a PQUAS approved trainer and curriculum. Until such time staff persons #1 #2 and #3 will be in the immediate vicinity of a permanent employee who has all…”
Citation
Mar 4, 2025
Inspection
Training & qualifications
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During the inspection on 3/5/25 the file for staff person #1 did not contain a current Mandated Reporter's Training.
Center’s plan of correction (implemented, Mar 13, 2025): “Staff person #1 will obtain a current Mandated Reporter's Training Certificate. Until such time staff person#1 will be in the immediate vicinity of a permanent employee who has all preservice training and qualifications to care for children unsupervised.”
Citation
May 10, 2024
Inspection
Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
5/10/24 During the renewal inspection on the grass area on the back playground had a low area with standing water. The pour surface under the embedded play structures had areas where the surface was damaged leaving small holes that could cause tripping hazards.
Center’s plan of correction (implemented, Jul 23, 2024): “The holes in the safety turf will be filled by July 5th, 2024. Facilities team is looking at regrading playground surface to prevent standing water.”
Citation
May 10, 2024
Inspection
Health & medication
Original container 55 Pa. Code §3270.133(1)
During the renewal inspection on 5/10/24 medication for child #1 was observed at the facility and was not in the original box.
Center’s plan of correction (implemented, Jul 9, 2024): “Medication not in original box was expired. Sent the mediation back to family and collected new medication in its original box with the prescription.”
Citation
Apr 12, 2024
Self-reported violation
Other standards
Infant/Toddler Stimulation 55 Pa. Code §3270.112
On 4/3/24 staff person #1 was observed abruptly placing child #1 (who was crying) from a standing position to a lying down position on the floor and abruptly placing a pacifier in their mouth and walking away from the child.
Center’s plan of correction (implemented, Jun 18, 2024): “Employee was retrained on our child positive guidance policy and the Malvern School's physical contact policy. Employee took a course from Better Kid Care, "Interactions Matter: Positive Teacher Child interactions Strategies". Employee will not work alone in classroom for a period of time.”
Citation
May 10, 2023
Inspection
Health & medication
ACIP recommended immunization record /Exemption documentation from parent/guardian 55 Pa. Code §3270.131(e)/3270.131(e)(2)(i)
During a renewal inspection on 05/10/2023, the file for child #1 did not contain record of a current influenza vaccination.
Center’s plan of correction (implemented, Jun 1, 2023): “Influenza vaccination documentation has been added to child #1's file.”
Citation
May 10, 2023
Inspection
Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
Duirng a renewal inspection on 05/10/2023, the file for staff person #1 did not contain two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (implemented, Jun 1, 2023): “Two written, nonfamily references have been obtained for staff person #1 and placed in the employee's file.”
Citation
May 10, 2023
Inspection
Training & qualifications
Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)
During a renewal inspection on 05/10/2023, the file for staff person #1 did not contain verification of pediatric first aid and pediatric cardiopulmonary resuscitation training.
Center’s plan of correction (implemented, May 31, 2023): “Staff person #1 obtained Pediatric First Aid/CPR training. Once documentation is received from trainer, it will be added to her file.”
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During a renewal inspection on 05/25/2022, the files for staff person #1and staff person #2 did not contain a National Sex Offender Registry Clearance. For both employees the file contained a request dated 5/22/2022.
Center’s plan of correction (implemented, Jun 2, 2022): “Both staff members' National Sex Offender Registry Clearances were received on Tuesday, May 31st. The clearances were placed in the staff files.”
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Violation found
Aug 25, 2026
Complaint investigation
1 violation cited, listed under Citations.
Violation found
Nov 13, 2025
Complaint investigation
2 violations cited, listed under Citations.
Violation found
Apr 12, 2024
Self-reported violation
1 violation cited, listed under Citations.
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
About this center
Capacity
138 children
Certificate status
Regular
Certificate valid through
Jul 28, 2027
Operator
The Malvern School Of West Norriton INC
Hours
Monday–Friday 7:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone
(610) 635-1700
State certificate #
CER-00258996
Common questions
Has The Malvern School of West Norriton had any serious violations?
Pennsylvania cited 9 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 25, 2026 (caregiver conduct): “A complaint investigation on 8/25/26 revealed that on classroom video from 8/19/26 staff person #1 slapped child #1 on the hand/wrist area and could be heard stating, "I didn't mean to do it that hard".” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about The Malvern School of West Norriton?
Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is The Malvern School of West Norriton’s Keystone STARS rating?
STAR 4 (accredited), effective Sep 19, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does The Malvern School of West Norriton compare with other daycares in West Norriton?
It is #5 of 10 centers in West Norriton by topic-weighted citations per inspection, and has fewer citations per inspection than 51% of Pennsylvania certified centers with enough inspection history to compare.
When was The Malvern School of West Norriton last inspected?
May 13, 2026 (renewal). The state cited at least one violation during that visit.
Who runs The Malvern School of West Norriton?
The legal entity on its Pennsylvania certificate is The Malvern School Of West Norriton INC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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