Daycare RecordChild care inspection records

Childtime Children's Center · Preschool, Chino

3656 Riverside Drive, Chino, CA 91710 · San Bernardino County
10 substantiated complaintsChild care center (preschool)

Childtime Children's Center is a licensed child care center in Chino, CA, licensed for up to 69 children and serving preschool-age children. It has held its California license since 1991. Since February 2021, state licensing staff have inspected it 3 times and investigated 11 complaints, 10 of them substantiated. The state issued 32 citations, 14 of them Type A (the most serious), most often for caregiver conduct (8 of 32). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is tied for #29 of 32 centers in Chino and has more citations per inspection than 99% of California licensed centers.

Inspection record

More citations than 99%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #29 of 32 centers in Chino
14Type A citations
18Type B citations
3Inspections
10 of 11Complaints substantiated
32 citations from 25 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Jul 10, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Feb 4, 2026 · Report/investigation · citation foundOct 23, 2025 · Report/investigation · no citationAug 26, 2025 · Report/investigation · citation foundJul 10, 2025 · Inspection · citation foundFeb 7, 2025 · Report/investigation · citation foundSep 12, 2024 · Report/investigation · no citationJun 27, 2024 · Report/investigation · no citationMay 14, 2024 · Inspection · citation foundApr 12, 2024 · Report/investigation · no citationMar 22, 2024 · Report/investigation · no citationJan 26, 2024 · Report/investigation · citation foundJan 11, 2024 · Report/investigation · citation foundJan 2, 2024 · Report/investigation · citation foundJan 13, 2023 · Report/investigation · citation foundJan 13, 2023 · Report/investigation · citation foundNov 1, 2022 · Report/investigation · no citationSep 29, 2022 · Report/investigation · citation foundSep 23, 2022 · Report/investigation · citation foundSep 23, 2022 · Report/investigation · citation foundAug 10, 2022 · Report/investigation · citation foundMay 27, 2022 · Report/investigation · citation foundApr 20, 2022 · Report/investigation · citation foundApr 20, 2022 · Report/investigation · citation foundApr 20, 2022 · Report/investigation · citation foundOct 22, 2021 · Inspection · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct8
Training & qualifications6
Records & paperwork6
Health & medication4
Building & playground safety4
Supervision3
Staff ratios1

Citations, newest first

Type BFeb 4, 2026Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on evidence gathered through observation, interview & record review, the licensee failed to ensure personal rights of person's in care, due to subject child's acts of aggression towards children and staff, which is a potential risk to the health & safety of persons in care. 8 The licensee also agrees to submit a copy of the plan implemented to address acts of aggression, including staff participation in training to support the implemented plan, and program changes to meet the needs of children in care. Proof can be submitted to the department by fax, mail or email.
Plan of correction due Feb 20, 2026
Type AAug 26, 2025Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on the interviews and record review, the Licensee did not meet the above regulation which poses an immediate Safety & Personal Rights risk to the children in care. Director understands all children must be safe and have comfortable accommodations while at the facility. Director understands if 8 in compliance with the above regulation. Written statement shall be signed & dated and is due no later than close of business on 8-27-2025. This is a repeat violation. $250 Civil Penalty assessed.
Plan of correction due Aug 27, 2025
Type BJul 10, 2025InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on the record review, the Licensee did not meet the above regulation which poses a potential safety risk to the children in care. During the file review for staff the LPA was unable to review a current Mandated Reporter certificate for S5.
Plan of correction due Jul 17, 2025
Type BJul 10, 2025InspectionHealth & medication
Health-related services §101226(e)(3)(A)
Based on the observation and record review, the Licensee did not meet the above regulation which poses a potential health risk to the children in care. During the facility tour the LPA inspected the medication stored at the facility. The LPA observed expired medication for children who are currently enrolled.
Plan of correction due Jul 17, 2025
Type AFeb 7, 2025Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews and records reviewed, several day care children displayed aggression towards other day care children on multiple incidents that occurred at the facility between 08/07/2024 through 12/17/2025, which is an immediate risk to the health and safety of children in care. 8 challenging behavior, setting behavior goals, and monitoring behavior progress (Part 1) and provide in-service training regarding documentation of behavioral logs, including proof of staff participation (Part 2). Licensee agrees to submit a copy of the plan of action to LPA by 02/08/2025.
Plan of correction due Feb 8, 2025
Type BMay 14, 2024InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above in 3 out of 5 staff files which poses a potential health, safety and personal rights risk to persons in care.
Plan of correction due May 28, 2024
Type AJan 26, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews and documentation reviewed, staff did not ensure that C1 was clean and comfortable after using the bathroom. C1 developed a rash due to being left in soiled clothing. This poses an immediate health, safety or personal rights risk to persons in care. Director also agrees to submit a letter of understanding of the Regulations in regards to Personal Rights to Community Care Licensing (CCL) by the Plan of Correction (POC) due date of 01/29/2024.
Plan of correction due Jan 29, 2024
Type AJan 11, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews and documentation reviewed, staff did not ensure that C1 was clean and comfortable after using the bathroom. C1 developed a rash due to being left in soiled clothing. This poses an immediate health, safety or personal rights risk to persons in care. 8 Director agrees to send agenda and sign in sheet for the in-service training to Community Care Licensing (CCL) by the Plan of Correction (POC) due date of 01/12/2024.
Plan of correction due Jan 12, 2024
Type AJan 2, 2024Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
Based on observation and records reviewed, facility staff failed to provide proper care and supervision for a child that was not within direct site of staff, on the opposite side of playground area. This poses an immediate health, safety and personal rights risk to children in care.
Plan of correction due Jan 3, 2024
Type AJan 13, 2023Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews conducted and records review it was found that facility accepted children knowing that the children had a communicable disease. Facility failed to provide a safe environment for the children in care. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Jan 16, 2023
Show 22 older citations
Type AJan 13, 2023Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
Based on interviews conducted and records review it was fouud that a child was left on the playground for appoximently 15 minutes alone.Facility failed to provide a safe environment for the children in care. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Jan 16, 2023
Type BSep 29, 2022Case management visit (deficiencies)Building & playground safety
Lead in drinking water §101700.3(b)(1)
The fountain has been removed. POC cleared One of the facility's drinking fountains had an exceedance of lead measured at 36.1. This poses an potential health, safety or personal rights risk to persons in care. 8 CCR
Plan of correction due Sep 30, 2022
Type ASep 23, 2022Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)(1)
Based on interviews conducted and observation made by the LPA. The facility is not ensuring the children's safety, appropriate measures have not been taken to alleviate the insect infestation. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Sep 26, 2022
Type ASep 23, 2022Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(f)
Based on interviews conducted , the Director did not notify parents/authorized representatives of the pest infestation that occurred at the facility on or around 09/19/2022. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Sep 26, 2022
Type ASep 23, 2022Case management visit (deficiencies)Caregiver conduct
Personal rights §101223(a)(2)
Based on interviews conducted, children in care had multiple flea bites on various parts of the body. Facility failed to provide a safe environment for the children in care. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Sep 26, 2022
Type BSep 23, 2022Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)(1)(C)
Based on information received, the Child care center had an insect infestation and failed to report this to CCL. This poses a potential health, safety or personal rights risk to persons in care
Plan of correction due Sep 26, 2022
Type AAug 10, 2022Complaint investigationStaff ratios
Teacher-child ratio §101216.3(a)
Based on information obtained though interviews and records review, there was 1 teacher supervising 17 preschool children on 08/10/2022 at 7:50 am. This is an immediate risk to the health and safety of children in care.
Plan of correction due Aug 11, 2022
Type AMay 27, 2022Complaint investigationSupervision
Care and supervision §101229(a)(1)
Based on interviews conducted and documentation obtained, lack of supervision did result in a child being injured by another child while in care. This is an immediate risk to the health and safety of children in care.
Plan of correction due Jun 1, 2022
Type AApr 20, 2022Complaint investigationRecords & paperwork
Reporting requirements §101212(f)
Based on interviews conducted and the Director's own admission, the Licensee did not notify parents/authorized representatives of the Hands-Foot-and-Mouth Disease outbreak that occurred at the facility on or around 04/08/2022. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Apr 21, 2022
Type AApr 20, 2022Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews conducted and per the Director there a total of 11 confirmed cases of Hand, Foot and Mouth disease. Facility failed to provide a safe environment for the children in care by not following proper protocol to minimize the spread. This poses an immediate health, safety or personal rights risk to persons in care. 8 Director will notify Licensing if a closure is necessary.
Plan of correction due Apr 21, 2022
Type BApr 20, 2022Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)(E)
Based on information recieved from the Director, there were apoximently 3 children with a confirmed case of the disease. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Apr 22, 2022
Type BApr 20, 2022Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)(E)
Based on information received from the Director, there were approximately 2 children with a confirmed case of Hands, Foot, and Mouth Disease. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Apr 20, 2022
Type BApr 20, 2022Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)(E)
Based on information received from the Director, there were approximately 2 children with a confirmed case of Hands, Foot, and Mouth Disease. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Apr 20, 2022
Type BOct 22, 2021InspectionBuilding & playground safety
Buildings and grounds §101238(g)(1)
Based on a tour of the Pre-K classroom and Preschool classroom, the licensee did not comply with the section cited above, LPA observed labeled bleach bottles (Bottle #3) stored behind a latched cabinet. At the time of LPA's inspection, children were napping in the Preschool classroom and both cabinets were securely latched. LPA advised Director Bottle #3 and any other toxins and/or poisons must be stored in areas with a key-lock. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 22, 2021
Type BOct 22, 2021InspectionBuilding & playground safety
Buildings and grounds §101238(c)
Based on inspection of the outdoor play area , the licensee did not comply with the section cited above, based on LPA Hogue observation of the preschool playground had sand and wood chips on the playground equipment, including playground stairs and playground steps. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 5, 2021
Type BOct 22, 2021InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on facility records review, Licensee did not have proof of immunizations for Staff #3 and Staff #6 available at the time of LPA's request. Staff #3 is missing proof of MMR and Staff #6 is missing proof of Tdap and MMR. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 22, 2021
Type BOct 22, 2021InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on facility records review, the licensee did not comply with the section cited above in Licensee did not have proof of AB1207 Mandated Child Abuse certificates for Staff #3, along with renewal certificates for Staff #2 and Staff #4. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 22, 2021
Type BOct 22, 2021InspectionTraining & qualifications
Director qualifications and duties §101215.1(m)
Based on review of facility records, the Licensee did not comply with the section cited above in, Director Charlene Bunnell has proof of completed Health & Safety on college transcripts, however Director has not completed the Lead Exposure component of Health & Safety training which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 22, 2021
Type BOct 22, 2021InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on review of facility records, the Licensee did not comply with the section cited above in, Director Charlene did not have proof of recent TB clearance. TB clearance on file was not performed within one year prior to hire date or seven days after employment which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 22, 2021
Type BOct 22, 2021InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(2)
Based on review of facility records, the Licensee did not comply with the section cited above by not having a current proof of LIC503-Health Screening on file for Director Charlene Bunnell and Staff #4 which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 22, 2021
Type BOct 22, 2021InspectionHealth & medication
Children's immunizations §101220.1(g)
Based on review of facility records, the Licensee did not comply with the section cited above by not having proof of immunizations for Child #1 and Child #7. Licensee did not have updated immunizations for Child #2, Child #3, Child #4, Child #5, Child #8, and Child #10 which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 22, 2021
Type BOct 22, 2021InspectionHealth & medication
Health and Safety Code Section §1596.8595(b)(1)
Based on review of facility records, the Licensee did not comply with the section cited above by not having proof of LIC9224-Acknowledgement Receipt of Licensing Reports from inspection on 06/17/2021 which a Type A deficiency for Care and Supervision 101229(a)(1). This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 29, 2021

How common are lead-in-water citations in San Bernardino County? See the county-by-county report →

Complaint investigations

SubstantiatedFeb 4, 2026Complaint investigationreceived Dec 1, 2025
Substantiated allegation:
Staff do not provide a safe environment for the children in care.
1 citation issued during this investigation, listed under Citations.
Not substantiatedOct 23, 2025Complaint investigationreceived Aug 28, 2025
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedAug 26, 2025Complaint investigationreceived Jul 29, 2025
Substantiated allegation:
Facility staff are not preventing children from engaging in inappropriate behaviors towards other children
1 citation issued during this investigation, listed under Citations.
SubstantiatedFeb 7, 2025Complaint investigationreceived Dec 10, 2024
Substantiated allegation:
Personal Rights: Staff does not ensure day care children are provided a safe environment resulting in day care children hitting others.
1 citation issued during this investigation, listed under Citations.
SubstantiatedJan 26, 2024Complaint investigationreceived Nov 2, 2023
Substantiated allegation:
Staff are not meeting a daycare child's diapering needs while in care (Personal Rights)
1 citation issued during this investigation, listed under Citations.
SubstantiatedJan 11, 2024Complaint investigationreceived Oct 12, 2023
Substantiated allegations:
Staff do not ensure children are kept clean and dry at all times.
Child developed a rash as a result of being left in soiled clothing for an extended period of time.
1 citation issued during this investigation, listed under Citations.
SubstantiatedJan 13, 2023Complaint investigationreceived Nov 18, 2022
At least one allegation was substantiated. The state’s report lists which.
1 citation issued during this investigation, listed under Citations.
SubstantiatedSep 23, 2022Complaint investigationreceived Sep 23, 2022
Substantiated allegation:
Pest Infestation
1 citation issued during this investigation, listed under Citations.
SubstantiatedAug 10, 2022Complaint investigationreceived Aug 10, 2022
Substantiated allegation:
Facility is out of ratio
1 citation issued during this investigation, listed under Citations.
SubstantiatedMay 27, 2022Complaint investigationreceived Mar 16, 2022
Substantiated allegation:
Child sustained injuries by another child due to lack of supervision
1 citation issued during this investigation, listed under Citations.
SubstantiatedApr 20, 2022Complaint investigationreceived Apr 15, 2022
Substantiated allegations:
Personal rights- facility had a hand foot mouth outbreak.
Reporting Requirements- facility did not communicate to parents about a hand foot mouth outbreak.
2 citations issued during this investigation, listed under Citations.

How often are complaints about daycares in San Bernardino County substantiated? See the county-by-county report →

About this center

Licensed capacity69 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceJan 2, 1991
LicenseeChildtime Childcare, INC.
AdministratorCharlene Bunnell-mcalister
Phone(909) 591-9169
State facility #360910507

Other licenses at this address

Common questions

Does Childtime Children's Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Childtime Children's Center had any serious violations?

California issued 14 Type A citations since 2021, its most serious category. The most recent was on Aug 26, 2025, for personal rights. Each citation is listed in full above.

Have there been complaints about Childtime Children's Center?

California investigated 11 complaints since 2021 and substantiated 10. Allegations are shown only for substantiated complaints.

How does Childtime Children's Center compare with other daycares in Chino?

It is tied for #29 of 32 centers in Chino by weighted citations per inspection, and has more citations per inspection than 99% of California licensed centers with enough inspection history to compare.

When was Childtime Children's Center last inspected?

Jul 10, 2025. The state issued at least one citation during that visit.

How much does Childtime Children's Center cost?

California does not publish individual centers’ prices, so ask Childtime Children's Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Chino, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Childtime Children's Center?

The licensee is Childtime Childcare, INC., and the administrator listed with the state is Charlene Bunnell-mcalister.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 360910507 on the California Care Facility Search. Data refreshed Oct 3, 2026.

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