Daycare RecordChild care inspection records

Childtime Children's Center · Infant Center, Chino

3656 Riverside Drive, Chino, CA 91710 · San Bernardino County
4 substantiated complaintsInfant center

Childtime Children's Center is a licensed child care center in Chino, CA, licensed for up to 32 children and serving infants and toddlers. It has held its California license since 1991. Since February 2021, state licensing staff have inspected it 3 times and investigated 6 complaints, 4 of them substantiated. The state issued 15 citations, 7 of them Type A (the most serious), most often for caregiver conduct (3 of 15). None came in the last 12 months. Measured by weighted citations per inspection, it is tied for #29 of 32 centers in Chino and has more citations per inspection than 99% of California licensed centers.

Inspection record

More citations than 99%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #29 of 32 centers in Chino
7Type A citations
8Type B citations
3Inspections
4 of 6Complaints substantiated
15 citations from 16 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Jul 10, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jul 10, 2025 · Inspection · citation foundMar 12, 2025 · Report/investigation · no citationMar 12, 2025 · Report/investigation · citation foundAug 23, 2024 · Report/investigation · citation foundJul 18, 2024 · Report/investigation · no citationMay 14, 2024 · Inspection · no citationNov 2, 2023 · Report/investigation · no citationNov 1, 2022 · Report/investigation · no citationOct 12, 2022 · Inspection · citation foundSep 29, 2022 · Report/investigation · no citationSep 23, 2022 · Report/investigation · citation foundSep 23, 2022 · Report/investigation · citation foundAug 10, 2022 · Report/investigation · citation foundMay 27, 2022 · Report/investigation · citation foundApr 20, 2022 · Report/investigation · citation foundApr 15, 2022 · Report/investigation · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct3
Building & playground safety3
Records & paperwork3
Health & medication2
Supervision1
Sleep safety1
Staff ratios1
Other standards1

Citations, newest first

Type BJul 10, 2025InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on record review, the licensee did not comply with the section cited above in that S2 did not have immunization records on file showing proof of influenza, pertussis, and measles which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jul 17, 2025
Type AMar 12, 2025Case management visit (deficiencies)Caregiver conduct
Personal rights §101223(a)(2)
Based on the interview and record review, the facility did not meet the Personal Rights regulation which poses an immediate Personal Rights risk to the children in care. There were at least 11 biting incidents documented involving the same child.
Plan of correction due Mar 13, 2025
Type AAug 23, 2024Case management visit (deficiencies)Supervision
Care and supervision of infants §101429(a)(1)
Responsibility for Providing Care and Supervision for Infants:In addition to Section 101229, the following shall apply:Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times. This requirement is not being met as evidentced by: Director agrees to conduct training with all infant staff on the importance of supervision. Licensee agrees to submit proof of training which shall include a copy of the training agenda and attendance sheet. This is due to the LPA by POC date. Based on information obtained, staff failed to ensure infants in care were supervised at all times resulting in an infant putting a small object in their mouth.This poses an immediate health, safety, and personal rights risk to children in care. 8
Plan of correction due Aug 24, 2024
Type AOct 12, 2022InspectionBuilding & playground safety
Buildings and grounds §101238(a)
Based on observation, the licensee did not comply with the section cited above, LPAs observed the floors, walls, other accessible areas to be full of dirt and built-up grime in the play areas, changing area, table and chair area of the classroom. Due to the infants crawling, falling and using the wall areas to keep balance, this poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Oct 13, 2022
Type BOct 12, 2022InspectionSleep safety
Infant sleeping equipment §101439.1(b)(6)(C)
Based on observation, the licensee did not comply with the section cited above in 4 out of 11 mattresses had exposed foam, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 26, 2022
Type BOct 12, 2022InspectionBuilding & playground safety
Outdoor activity space §101238.2(d)(2)
Based on observation the licensee did not comply with the section cited above due to exposed rusted metal that were accessible, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 26, 2022
Type BOct 12, 2022InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on record review, the licensee did not comply with the section cited above in 3 out of 5 which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 19, 2022
Type ASep 23, 2022Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)(1)
Based on interviews conducted and observation made by the LPA. The facility is not ensuring the children's safety, appropriate measures have not been taken to alleviate the insect infestation. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Sep 26, 2022
Type ASep 23, 2022Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(f)
Based on interviews conducted , the Director did not notify parents/authorized representatives of the pest infestation that occurred at the facility on or around 09/19/2022. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Sep 26, 2022
Type ASep 23, 2022Case management visit (deficiencies)Caregiver conduct
Personal rights §101223(a)(2)
Based on interviews conducted, the infants in care had multiple flea bites on various parts of the body. Facility failed to provide a safe environment for the children in care. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Sep 26, 2022
Type BSep 23, 2022Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)(1)(C)
Based on information received, the Child care center had an insect infestation and failed to report this to CCL. This poses a potential health, safety or personal rights risk to persons in care
Plan of correction due Sep 28, 2022
Type AAug 10, 2022Complaint investigationStaff ratios
Staff-infant ratio §101416.5(b)
Based on information obtained there was 3 teacher with 14 infants on 08/09/2022. This is an immediate risk to the health and safety of children in care.
Plan of correction due Aug 11, 2022
Type BMay 27, 2022Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews conducted, it was revealed that staff acted inappropriately towards children in care by using the door to push children intentionally out of staff's way. This poses an potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 10, 2022
Type BApr 20, 2022Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)(E)
Based on information received from the Director, there were approximately 9 children with a confirmed case of Hands, Foot, and Mouth Disease. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Apr 21, 2022
Type BApr 15, 2022Complaint investigationOther standards
Rule §10122.1(a)
The director will submit a written statement to the Department as to how the facility will ensure the regulation is met. The letter will be submitted to the LPA by POC date. During the records review, there were no immunization records for Child 1, as they were never submitted to the facility upon admission which poses a potential health, safety, or personal rights risk to persons in care.
Plan of correction due Apr 19, 2022

Complaint investigations

Not substantiatedMar 12, 2025Complaint investigationreceived Jan 15, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedNov 2, 2023Complaint investigationreceived Aug 10, 2023
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedSep 23, 2022Complaint investigationreceived Sep 23, 2022
Substantiated allegation:
Pest Infestation
1 citation issued during this investigation, listed under Citations.
SubstantiatedAug 10, 2022Complaint investigationreceived Aug 10, 2022
Substantiated allegation:
Facility is out of ratio
1 citation issued during this investigation, listed under Citations.
SubstantiatedMay 27, 2022Complaint investigationreceived Apr 27, 2022
Substantiated allegation:
Staff’s conduct was inappropriate towards children in care
1 citation issued during this investigation, listed under Citations.
SubstantiatedApr 15, 2022Complaint investigationreceived Feb 22, 2022
Substantiated allegation:
Record Keeping - Staff does not ensure children's immunization records are up to date
1 citation issued during this investigation, listed under Citations.

How often are complaints about daycares in San Bernardino County substantiated? See the county-by-county report →

About this center

Licensed capacity32 children
License typeInfant center
License statusLicensed
Licensed sinceJan 2, 1991
LicenseeChildtime Childcare, INC.
AdministratorCharlene Bunnell-mcalister
Phone(909) 591-9169
State facility #360910509

Other licenses at this address

Common questions

Does Childtime Children's Center take infants?

Yes. It is licensed by California as an infant center.

Has Childtime Children's Center had any serious violations?

California issued 7 Type A citations since 2021, its most serious category. The most recent was on Mar 12, 2025, for personal rights. Each citation is listed in full above.

Have there been complaints about Childtime Children's Center?

California investigated 6 complaints since 2021 and substantiated 4. Allegations are shown only for substantiated complaints.

How does Childtime Children's Center compare with other daycares in Chino?

It is tied for #29 of 32 centers in Chino by weighted citations per inspection, and has more citations per inspection than 99% of California licensed centers with enough inspection history to compare.

When was Childtime Children's Center last inspected?

Jul 10, 2025. The state issued at least one citation during that visit.

How much does Childtime Children's Center cost?

California does not publish individual centers’ prices, so ask Childtime Children's Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Chino, was $1,250 a month for infants (about $1,580 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Childtime Children's Center?

The licensee is Childtime Childcare, INC., and the administrator listed with the state is Charlene Bunnell-mcalister.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 360910509 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.