Daycare RecordChild care inspection records

Everbrook Academy

3040 Chino Ave, Chino Hills, CA 91709 · San Bernardino County
1 Type A citation in last 12 months5 substantiated complaintsChild care center (preschool)

Everbrook Academy is a licensed child care center in Chino Hills, CA, licensed for up to 168 children and serving preschool-age children. It has held its California license since 2021. Since February 2021, state licensing staff have inspected it 2 times and investigated 6 complaints, 5 of them substantiated. The state issued 10 citations, 6 of them Type A (the most serious), most often for caregiver conduct (4 of 10). 2 citations came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is #17 of 17 centers in Chino Hills and in the bottom 1% of licensed centers statewide.

Inspection record

Better than 0%of 10,948 California licensed centers, comparing weighted citations per inspection. Among the most cited
#17 of 17 centers in Chino Hills
6Type A citations
4Type B citations
2Inspections
5 of 6Complaints substantiated
10 citations from 15 state visits since Feb 8, 2021 · 2 in the last 12 months · last inspected Jun 2, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Feb 19, 2026 · Report/investigation · citation foundFeb 19, 2026 · Report/investigation · citation foundSep 18, 2025 · Report/investigation · no citationJun 2, 2025 · Inspection · citation foundFeb 4, 2025 · Report/investigation · citation foundFeb 27, 2024 · Report/investigation · no citationFeb 6, 2024 · Report/investigation · no citationFeb 6, 2024 · Report/investigation · citation foundFeb 6, 2024 · Inspection · no citationOct 31, 2023 · Report/investigation · no citationAug 29, 2023 · Report/investigation · citation foundJun 27, 2023 · Report/investigation · citation foundMar 28, 2023 · Report/investigation · citation foundDec 15, 2022 · Report/investigation · citation foundSep 24, 2021 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct4
Records & paperwork2
Supervision2
Building & playground safety1
Food & feeding1

Citations, newest first

Type AFeb 19, 2026Case management visit (deficiencies)Caregiver conduct
Personal Rights §101233(a)(2)
Based on interview and record review, there were 3 child-to-child biting incidents that broke skin within the dates of 1/14/2026 – 1/20/2026. The facility has since implemented operational changes that have greatly reduced biting incidnetns. This poses/posed an immediate Personal Rights risk to the children in care. 8 Both items will be submitted to the Department by the
Plan of correction due Feb 20, 2026
Type BFeb 19, 2026Complaint investigationRecords & paperwork
Reporting requirements §101212(d)
Based on record review and interview, the licensee did not comply with the section cited above in that, there were 3 instances where a child bit another child and broke skin. These unusual injuries were not reported to the Department, which poses/posed a potential health, safety, or personal rights risk to persons in care. 8 of Regulations section 101212(d). Both items will be submitted to the Department by the
Plan of correction due Mar 5, 2026
Type BJun 2, 2025InspectionBuilding & playground safety
Buildings and grounds §101238(g)
Based on observation and interview, the licensee did not comply with the section cited above in that there were hand soap containers that stated "keep out of reach of children," in the dispensers next to all of the sinks that the children use in the classrooms and bathrooms. This poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jul 2, 2025
Type BJun 2, 2025InspectionRecords & paperwork
Sign-in and sign-out §101229.1(a)(1)
THIS IS AN AMMENDED REPORT PAGE. This citation, cited under CCR 101229.1(a)(1), has been dismissed by the Department on 9/9/2025. This amended report was delivered to the facility as part of a Case Management report dated 9/18/2025.
Plan of correction due Sep 18, 2025
Type AFeb 4, 2025Complaint investigationFood & feeding
Food service §101227(7)(B)
Based on the interviews and record review, the Licensee did not meet Food Services regulation which poses an immediate Health, Safety & Personal Rights risk to the children in care. During the interviews it was disclosed staff were aware of Child #1 having a known food allergy to a food being served and it was
Plan of correction due Feb 5, 2025
Type AFeb 6, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Director agrees to have a meeting with staff to discuss the importance of children's cues to use the restroom or other neccesities of the the children in care. Director will submit the itinerary and roster for the teachers in attendance to Licensing by POC date. According to interviews conducted a child was not taken to the restroom therefore having a potty accident while in care. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Feb 7, 2024
Type AAug 29, 2023Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
Director conducted training with the staff on 08/08/2023, LPA received a copy of the training as well as an signed acknowledgement from the staff. POC cleared A child that was napping was left unattended for approximately 5 minutes. This is an immediate risk to the health and safety of children care Civil penalty LIC421IM for $1,000.00 issued today.
Plan of correction due Aug 30, 2023
Type AJun 27, 2023Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Director agrees to have a meeting with staff on the importance of timely diaper change and how this is a violation of the child's personal rights. Director has put a new policy in place, the end of the day the 2 year old teacher will stay with the 2 year olds in the classroom to ensure that the children are According to interviews conducted the child was not changed in a timely matter resulting in diaper rash. This poses an immediate health, safety or personal rights risk to persons in care. 8 being changed in a timely manner. Once meeting us completed, Director will send the meeting roster to LPA Zeron by POC date.
Plan of correction due Jun 28, 2023
Type AMar 28, 2023Complaint investigationSupervision
Care and supervision §101229(a)(1)
Based on interviews, a parent observed a child splashing in toilet water in the 2's classroom, resulting in the child not being properly supervised at all times. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Mar 29, 2023
Type BDec 15, 2022Case management visit (deficiencies)Caregiver conduct
Personal rights §101223(a)(2)
Based on interviews conducted and records review, Child 1 (C1) had bitten multiple children in care over a course of 5 months and the facility did not have a behavioral plan in place for C1. Facility failed to provide a safe environment for the children in care. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Dec 29, 2022

Complaint investigations

SubstantiatedFeb 19, 2026Complaint investigationreceived Jan 21, 2026
Substantiated allegation:
Facility did not report unusual injuries to licensing.
1 citation issued during this investigation, listed under Citations.
SubstantiatedFeb 4, 2025Complaint investigationreceived Oct 11, 2024
Substantiated allegation:
Staff served food with known allergens to child in care
1 citation issued during this investigation, listed under Citations.
Not substantiatedFeb 6, 2024Complaint investigationreceived Dec 12, 2023
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedFeb 6, 2024Complaint investigationreceived Dec 21, 2023
Substantiated allegation:
Staff did not allow a child in care access to the bathroom.
1 citation issued during this investigation, listed under Citations.
SubstantiatedJun 27, 2023Complaint investigationreceived Apr 19, 2023
Substantiated allegation:
Facility staff did not meet day care child's need for a clean diaper.
1 citation issued during this investigation, listed under Citations.
SubstantiatedMar 28, 2023Complaint investigationreceived Feb 15, 2023
At least one allegation was substantiated. The state’s report lists which.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity168 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceOct 12, 2021
LicenseeEverbrook Academy, LLC
AdministratorMargaret Gale Van Duzer
Phone(909) 591-7574
State facility #364846072

Other licenses at this address

Common questions

Does Everbrook Academy take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Everbrook Academy had any serious violations?

California issued 6 Type A citations since 2021, its most serious category. The most recent was on Feb 19, 2026, for personal rights. Each citation is listed in full above.

Have there been complaints about Everbrook Academy?

California investigated 6 complaints since 2021 and substantiated 5. Allegations are shown only for substantiated complaints.

How does Everbrook Academy compare with other daycares in Chino Hills?

It is #17 of 17 centers in Chino Hills by weighted citations per inspection, and is in the bottom 1% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Everbrook Academy last inspected?

Jun 2, 2025. The state issued at least one citation during that visit.

How much does Everbrook Academy cost?

California does not publish individual centers’ prices, so ask Everbrook Academy for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Chino Hills, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Everbrook Academy?

The licensee is Everbrook Academy, LLC, and the administrator listed with the state is Margaret Gale Van Duzer.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364846072 on the California Care Facility Search. Data refreshed Oct 2, 2026.