Daycare RecordChild care inspection records

Kindercare Learning Center

13815 Peyton Dr, Chino Hills, CA 91709 · San Bernardino County
1 substantiated complaintChild care center (preschool)

Kindercare Learning Center is a licensed child care center in Chino Hills, CA, licensed for up to 96 children and serving preschool-age children. It has held its California license since 1998. Since February 2021, state licensing staff have inspected it 5 times and investigated 2 complaints, 1 of them substantiated. The state issued 3 citations, 2 of them Type A (the most serious), most often for caregiver conduct (1 of 3). None came in the last 12 months. Measured by weighted citations per inspection, it is #7 of 17 centers in Chino Hills and better than 27% of licensed centers statewide.

Inspection record

Better than 27%of 10,948 California licensed centers, comparing weighted citations per inspection. More citations than most
#7 of 17 centers in Chino Hills
2Type A citations
1Type B citations
5Inspections
1 of 2Complaints substantiated
3 citations from 14 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Jun 29, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jun 29, 2026 · Inspection · no citationSep 26, 2025 · Report/investigation · no citationMay 20, 2025 · Report/investigation · no citationMay 14, 2025 · Report/investigation · no citationApr 3, 2025 · Report/investigation · no citationApr 3, 2025 · Inspection · no citationFeb 21, 2025 · Report/investigation · citation foundJul 31, 2024 · Report/investigation · citation foundJul 31, 2024 · Inspection · citation foundJul 31, 2024 · Report/investigation · no citationDec 19, 2023 · Inspection · no citationSep 13, 2023 · Report/investigation · no citationJan 13, 2023 · Report/investigation · no citationDec 29, 2022 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct1
Background checks1
Health & medication1

Citations, newest first

Type AFeb 21, 2025Case management visit (incident)Caregiver conduct
Personal rights §101223(a)(2)
Based on the observation, interview and 1 The Director understands hazardous items must be free of and/or inaccessible to the children in care. Director agrees to write a statement of understanding of the regulation and a plan to ensure an incident like this does not happen in the future. Statement and plan are due on or by 2-24-2025. record review, the Licensee did not meet the above regulation which poses an immediate health risk to the children in care. The facility self reported a child being observed with one Ibuprofen pill in his/her mouth. During interviews staff disclosed they are unaware how the child got the pill.
Plan of correction due Feb 24, 2025
Type AJul 31, 2024InspectionBackground checks
Criminal record clearance §1596.871(c)(1)(A)
Based on record review, the licensee did not comply with the section cited above in 1 out of 6 staff files which poses an immediate health, safety risk to persons in care.
Plan of correction due Aug 1, 2024
Type BJul 31, 2024Complaint investigationHealth & medication
Children's immunizations §101220.1(a)
Director agrees to write a statement that the children's files will be looked over by her to verify all the required documentation is in the file, before a child can be enrolled at the facility. C1 is no longer attending the facility. Child 1's (C1) file did not contain a copy of C1's immunization records. This poses an immediate health & safety risk to persons in care.
Plan of correction due Aug 6, 2024

Complaint investigations

Not substantiatedApr 3, 2025Complaint investigationreceived Jan 14, 2025
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedJul 31, 2024Complaint investigationreceived Jun 20, 2024
Substantiated allegation:
Facility does not keep complete children's records
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity96 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceJul 6, 1998
LicenseeKindercare Learning Centers LLC
AdministratorCrystal Reynolds
Phone(909) 464-2255
State facility #364804982

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Feb 21, 2025, for personal rights. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 2 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Chino Hills?

It is #7 of 17 centers in Chino Hills by weighted citations per inspection, and is better than 27% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Kindercare Learning Center last inspected?

Jun 29, 2026. No citations were issued during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Chino Hills, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Kindercare Learning Centers LLC, and the administrator listed with the state is Crystal Reynolds.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364804982 on the California Care Facility Search. Data refreshed Oct 2, 2026.