Kindercare Learning Center
Kindercare Learning Center is a licensed child care center in Chino Hills, CA, licensed for up to 98 children and serving preschool-age children. It has held its California license since 2000. Since February 2021, state licensing staff have inspected it 5 times and investigated 5 complaints, 4 of them substantiated. The state issued 13 citations, 8 of them Type A (the most serious), most often for supervision (3 of 13). 2 citations came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is #16 of 17 centers in Chino Hills and better than 3% of licensed centers statewide.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Based on record review, the licensee did not comply with the section cited above in that 3/5 children's records reviewed (Child 3 [C3], Child 4 [C4], Child 5 [C5]) did not contain the verification of receipt of licensing reports (LIC9224) for the Type A citations issued on the dates of: 7/10/24, 8/29/24, 9/17/24 (2 reports on this date), and 11/14/25. These children did not need these documents completed while they were enrolled in the infant program, however they did need them completed after transitioning to the preschool program during the year of 2025. This poses/posed a potential health, safety or personal rights risk to persons in care.
Based on record reviews and interviews, the licensee did not comply with the section cited above in that there were at least 3 out of 3 randomly selected dates that showed multiple rooms where the facility was operating outside of the 1:12 teacher to preschool age child ratio for 5 minutes or more. 8 This plan will be signed and dated by all staff members that work in the preschool age program. This will be submitted to the Department by the
Based on evidence gathered through interviews, documentation obtained & the agency's self-reported notification that a child was left unsupervised on 10/31/2024 for 2-3 minutes, This is an immediate risk to the health and safety of children in care. A civil penalty was issued for $1,000.00 8 In addition, the director agrees to submit written plan to ensure 100% Supervision and steps to implement the plan of action, curriculum provided to staff, on or before the close of business day on 11/15/2024.
Based on observation, Facility self reported a Staff member inappropriately handed a child in care. This ia an immediate health and safety and personal rights risk to children in care. 8 Documentation of this training and staff attendance will be sent to LPA by POC date.
Based on interviews conducted and documentation obtained, 2 children were found in the classroom unattended. This is an immediate risk to the health and safety of children in care. 8 Documentation of this training and staff attendance will be sent to LPA by POC date. A civil penalty was issued in the amount of $500 for the violation cited.
Based on interviews conducted and records review it was found that C2 was put on a behavioral plan after approximately year of C2 violating children's personal rights. Facility failed to provide a safe environment for the children in care. This poses an immediate health, safety or personal rights risk to persons in care. 8 rights and putting children on a behavioral plan when necessary. POC is to be emailed to LPA Zeron by POC date.
Based on a record review , the licensee did not comply with the section cited above in 1 out of 10 staff wasn't associated to the facility, which poses an immediate health, safety or personal rights risk to persons in care.
Based on record review, the licensee did not comply with the section cited above in 2 out of 6 staff files reviewed which poses a potential health, safety risk to persons in care.
Based on record review, the licensee did not comply with the section cited above in 1 out of 6 which poses a potential health, safety risk to persons in care.
Based on record review, the licensee did not comply with the section cited above in 2 out of 5 which poses a potential health, safety or personal rights risk to persons in care.
101700.3 (b)(1): A result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance. This requirement is not met as evidence by: 1 Director has already replaced the water fountain on outlet J and is waiting to be restested. the sink will be used by staff and children for hand washing only. Director will submit new test results once received by POC date Based on records review of required lead testing, the facility had lead values of 5.5 ppb or above on water outlet J (6 ppb) This is a potential health and safety risk to persons in care. 8
Based on interviews conducted and records review it was found that C2 had approximately 10 incidents, including bitting, scratching and hitting within a month period. Facility failed to provide a safe environment for the children in care. This poses an immediate health, safety or personal rights risk to persons in care.
Based on interviews conducted and documentation obtained, lack of supervision did result in a child being found in library/common area unattended by another staff. This is an immediate risk to the health and safety of children in care.
Complaint investigations
Licensee did not ensure required staff-to-child ratios were maintained.
Facility failed to provide a safe environment for the children in care.
-Child received injuries while in care
About this center
Other licenses at this address
Common questions
Does Kindercare Learning Center take infants?
Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).
Has Kindercare Learning Center had any serious violations?
California issued 8 Type A citations since 2021, its most serious category. The most recent was on Feb 5, 2026, for teacher-child ratio. Each citation is listed in full above.
Have there been complaints about Kindercare Learning Center?
California investigated 5 complaints since 2021 and substantiated 4. Allegations are shown only for substantiated complaints.
How does Kindercare Learning Center compare with other daycares in Chino Hills?
It is #16 of 17 centers in Chino Hills by weighted citations per inspection, and is better than 3% of licensed centers statewide (out of 10,948 California centers with enough inspection history).
When was Kindercare Learning Center last inspected?
May 20, 2026. The state issued at least one citation during that visit.
How much does Kindercare Learning Center cost?
California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Chino Hills, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Kindercare Learning Center?
The licensee is Kindercare Learning Centers LLC, and the administrator listed with the state is Melinda Gaskin.
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Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 364807780 on the California Care Facility Search. Data refreshed Oct 2, 2026.