Daycare RecordChild care inspection records

Kindercare Learning Center

15928 Los Serranos Country Clb, Chino Hills, CA 91709 · San Bernardino County
1 Type A citation in last 12 months2 substantiated complaintsInfant center

Kindercare Learning Center is a licensed child care center in Chino Hills, CA, licensed for up to 48 children and serving infants and toddlers. It has held its California license since 2000. Since February 2021, state licensing staff have inspected it 5 times and investigated 2 complaints, 2 of them substantiated. The state issued 8 citations, 1 of them Type A (the most serious), most often for supervision (2 of 8). 4 citations came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is #12 of 17 centers in Chino Hills and better than 17% of licensed centers statewide.

Inspection record

Better than 17%of 10,948 California licensed centers, comparing weighted citations per inspection. More citations than most
#12 of 17 centers in Chino Hills
1Type A citations
7Type B citations
5Inspections
2 of 2Complaints substantiated
8 citations from 9 state visits since Feb 8, 2021 · 4 in the last 12 months · last inspected May 28, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)May 28, 2026 · Inspection · citation foundFeb 5, 2026 · Report/investigation · citation foundSep 4, 2025 · Inspection · no citationJul 23, 2024 · Inspection · no citationJan 26, 2024 · Report/investigation · citation foundJul 12, 2023 · Inspection · citation foundApr 27, 2023 · Report/investigation · no citationMar 14, 2023 · Report/investigation · citation foundJun 21, 2022 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Supervision2
Health & medication2
Staff ratios1
Records & paperwork1
Caregiver conduct1
Training & qualifications1

Citations, newest first

Type BMay 28, 2026InspectionSupervision
Care and supervision of infants §101429(a)(2)(C)(4)
Based on interview and record review, the licensee did not comply with the section cited above in that 5 out of 5 infant 15-minute sleep logs reviewed did not contain initials of the person who carried out each check and there was no electronic indication of who carried out each check. This poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 15, 2026
Type BMay 28, 2026InspectionHealth & medication
Children's medical assessments §101220(a)
Based on interview & record review, the licensee did not comply with the section cited above in that 1 out of 5 children's records (Child 1 [C1]) did not contain a written medical assessment within 30 calendar days following the enrollment of C1. This poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 15, 2026
Type AFeb 5, 2026Complaint investigationStaff ratios
Staff-infant ratio §101416.5(b)
Based on record reviews and interviews, the licensee did not comply with the section cited above in that there were at least 2 out of 3 randomly selected dates that showed multiple rooms where the facility was operating outside of the 1:4 teacher to infant ratio for 5 minutes or more. 8 This plan will be signed and dated by all staff members that work in the infant program. This will be submitted to the Department by the
Plan of correction due Feb 6, 2026
Type BFeb 5, 2026Complaint investigationRecords & paperwork
Reporting requirements §101212(g)(1)
Facility will submit a statement detailing their understanding of California Code of Regulations Section 101212(g) and all subsections, such as 101212(g)(1) and 101212(g)(1)(B). This will be submitted to the Department by the
Plan of correction due Feb 26, 2026
Type BJan 26, 2024Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
Assist Director stated they will be having a meeting with staff regarding the section cited and will have a writtent statement of acknowledgement signed by each staff and return to LPA by
Plan of correction due Feb 21, 2024
Type BJul 12, 2023InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on observation, interview and record review, the licensee did not comply with the section cited above in 1 out of 5 staff files reviewed. Staff #2 did not have immunizations on file, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jul 26, 2023
Type BJul 12, 2023InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on observation, interview and record review, the licensee did not comply with the section cited above in 3 out of 5 staff files reviewed. Staff #1, #2, and #4 did not have health screening for review, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jul 26, 2023
Type BMar 14, 2023Case management visit (deficiencies)Supervision
Care and supervision of infants §101429(a)(2)(B)
During inspection LPAs observed C1 sleeping face down and did not have Section C on the LIC 9227 completed and signed.
Plan of correction due Mar 17, 2023

Complaint investigations

SubstantiatedFeb 5, 2026Complaint investigationreceived Dec 23, 2025
Substantiated allegations:
Staff did not report a communicable disease outbreak as required.
Licensee did not ensure required staff-to-child ratios were maintained.
2 citations issued during this investigation, listed under Citations.
SubstantiatedJan 26, 2024Complaint investigationreceived Dec 13, 2023
Substantiated allegation:
record keeping-Staff do not ensure the infants care plan is being followed.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity48 children
License typeInfant center
License statusLicensed
Licensed sinceMay 26, 2000
LicenseeKindercare Learning Centers LLC
AdministratorMelinda Gaskin
Phone(909) 606-7744
State facility #364807782

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Yes. It is licensed by California as an infant center.

Has Kindercare Learning Center had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Feb 5, 2026, for staff-infant ratio. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 2 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Chino Hills?

It is #12 of 17 centers in Chino Hills by weighted citations per inspection, and is better than 17% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Kindercare Learning Center last inspected?

May 28, 2026. The state issued at least one citation during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Chino Hills, was $1,250 a month for infants (about $1,580 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Kindercare Learning Centers LLC, and the administrator listed with the state is Melinda Gaskin.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364807782 on the California Care Facility Search. Data refreshed Oct 2, 2026.