Daycare RecordChild care inspection records

Kindercare Learning Center

15928 Los Serranos Country Clb, Chino Hills, CA 91709 · San Bernardino County
2 substantiated complaintsSchool-age child care center

Kindercare Learning Center is a licensed child care center in Chino Hills, CA, licensed for up to 42 children and serving school-age children. It has held its California license since 2000. Since February 2021, state licensing staff have inspected it 5 times and investigated 2 complaints, 2 of them substantiated. The state issued 4 citations, 2 of them Type A (the most serious), most often for caregiver conduct (3 of 4). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is #10 of 17 centers in Chino Hills and has more citations per inspection than 76% of California licensed centers.

Inspection record

More citations than 76%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
#10 of 17 centers in Chino Hills
2Type A citations
2Type B citations
5Inspections
2 of 2Complaints substantiated
4 citations from 12 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected May 28, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jun 19, 2026 · Report/investigation · no citationMay 28, 2026 · Report/investigation · citation foundMay 28, 2026 · Inspection · no citationSep 4, 2025 · Inspection · no citationJul 23, 2024 · Inspection · no citationJul 12, 2023 · Inspection · no citationApr 27, 2023 · Report/investigation · no citationMar 14, 2023 · Report/investigation · citation foundMar 14, 2023 · Report/investigation · citation foundJun 21, 2022 · Inspection · no citationNov 23, 2021 · Report/investigation · citation foundOct 22, 2021 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct3
Training & qualifications1

Citations, newest first

Type BMay 28, 2026Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interview & record review, the licensee did not prevent a child in care from throwing objects that struck other children on at least 3 occasions between the dates of 4/10/26 and 5/5/2026. This poses/posed a potential health, safety, or personal rights risk to persons in care. 8 this plan. Facility will submit the plan and written statement to the Department by the
Plan of correction due Jun 15, 2026
Type AMar 14, 2023Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
There were 10 incidents documented in a 1-2 month period involving the same child(ren) hitting other children. Licensee agrees to provide staff with training memo on Personal Rights and submit written statement of understanding from staff with their signatures by 03/15/2023. Director also agrees to provide in service training on Personal Rights to CCL with sign in sheet/ agenda of topic and date and time of training by 03/31/2023 Facility failed to protect the safety of the children. This is an immediate Health and Safety Risk for the children in care.
Plan of correction due Mar 15, 2023
Type AMar 14, 2023Case management visit (deficiencies)Training & qualifications
Staff health screening and personnel requirements §101216(a)
Director agrees to rearrange staffing to meet the needs of the children. Director agree to provide a new staffing plan by 03/15/23 to include staff schedule in the classroom to meet all children needs and class roster. There were at least 20 incidents documented in a since enrollment period involving the same child(ren) hitting other children. Facility failed to rearrange staffing to ensure sufficient teacher/teacher aide(s) were present to meet the needs of the children in the class to protect the safety of children in care "This is an immediate Health and Safety risk for the
Plan of correction due Mar 15, 2023
Type BNov 23, 2021Case management visit (incident)Caregiver conduct
Personal rights §101223(a)(3)
When a child's face 1 The staff member is no longer working for the facility after 10/26/2021. Director Jennifer Diehl agreed to provide training to staff on the dos and don'ts regarding face covering guidance. Proof of training with staff signature will be submitted to the Department by 11/24/2021. covering was not covering the mouth and the nose, Staff 1 went up to the child pulling the mask over the child's nose and pressed the nose bridge strip to tighten the mask without the child's consent. That violated the child's personal rights especially with the knowledge that the child was capable to wear mask properly without assistance..
Plan of correction due Nov 24, 2021

Complaint investigations

SubstantiatedMay 28, 2026Complaint investigationreceived Apr 30, 2026
Substantiated allegation:
Personal Rights - Staff does not ensure day care children are provided a safe environment.
1 citation issued during this investigation, listed under Citations.
SubstantiatedMar 14, 2023Complaint investigationreceived Feb 17, 2023
Substantiated allegation:
Facility failed to provide a safe environment
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity42 children
License typeSchool-age child care center
License statusLicensed
Licensed sinceMay 26, 2000
LicenseeKindercare Learning Centers LLC
AdministratorMelinda Gaskin
Phone(909) 606-7744
State facility #364807781

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Not under this license, which covers school-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Mar 14, 2023, for personal rights. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 2 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Chino Hills?

It is #10 of 17 centers in Chino Hills by weighted citations per inspection, and has more citations per inspection than 76% of California licensed centers with enough inspection history to compare.

When was Kindercare Learning Center last inspected?

May 28, 2026. No citations were issued during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Chino Hills, was $716 a month for school-age children (about $900 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Kindercare Learning Centers LLC, and the administrator listed with the state is Melinda Gaskin.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364807781 on the California Care Facility Search. Data refreshed Oct 2, 2026.